Introduction
About This Manual..........................................7
Symbols Glossary............................................7
Perchlorate.........................................................9
Ford Credit..........................................................9
Replacement Parts Recommendation...........................................................................10
Special Notices...............................................10
Mobile Communications Equipment............................................................................12
Data Privacy
Data Privacy.....................................................13
Service Data.....................................................14
Event Data........................................................14
Settings Data...................................................15
Connected Vehicle Data..............................15
Mobile Device Data.......................................16
Emergency Call System Data....................16
Environment
Protecting the Environment.......................17
At a Glance
Instrument Panel...........................................18
Child Safety
General Information.....................................20
Installing Child Restraints..........................22
Booster Seats.................................................26
Child Restraint Positioning........................28
Seatbelts
Principle of Operation.................................30
Fastening the Seatbelts...............................31
Seatbelt Height Adjustment.....................33
Seatbelt Warning Lamp and IndicatorChime............................................................33
Child Restraint and SeatbeltMaintenance...............................................34
Seatbelt Extensions.....................................34
Supplementary RestraintsSystem
Principle of Operation.................................35
Driver and Passenger Airbags..................36
Crash Sensors and Airbag Indicator......40
Airbag Disposal...............................................41
Keys and Remote Controls
General Information on RadioFrequencies.................................................42
Remote Control.............................................42
Replacing a Lost Key or Remote Control..........................................................................44
Doors and Locks
Locking and Unlocking................................45
Security
Passive Anti-Theft System.......................48
Steering Wheel
Adjusting the Steering Wheel..................49
Cruise Control - Vehicles With: AdaptiveCruise Control............................................49
Cruise Control - Vehicles With: CruiseControl..........................................................49
Information Display Control.....................50
Horn...................................................................50
Wipers and Washers
Windshield Wipers.........................................51
Windshield Washers.....................................51
Lighting
General Information.....................................52
Lighting Control.............................................52
Autolamps.......................................................53
Instrument Lighting Dimmer....................53
1
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingTable of Contents
Parking Aids
Rear View Camera......................................106
Cruise Control
What Is Cruise Control...............................107
Switching Cruise Control On and Off.........................................................................107
Setting the Cruise Control Speed..........107
Canceling the Set Speed.........................108
Resuming the Set Speed.........................108
Cruise Control Indicators..........................108
Using Adaptive Cruise Control...............108
Driving Aids
Driver Alert.......................................................115
Lane Keeping System.................................116
Steering............................................................119
Pre-Collision Assist.....................................120
Load Carrying
Load Limit.......................................................124
Towing
Towing a Trailer............................................129
Recommended Towing Weights...........130
Essential Towing Checks...........................131
Towing the Vehicle on Four Wheels......137
Driving Hints
Reduced Engine Performance................138
Economical Driving.....................................138
Breaking-In.....................................................139
Driving Through Water...............................139
Floor Mats......................................................139
Roadside Emergencies
Roadside Assistance...................................141
Hazard Flashers............................................142
Fuel Shutoff...................................................142
Jump Starting the Vehicle........................143
Transporting the Vehicle..........................144
Customer Assistance
Getting the Services You Need..............146
In California (U.S. Only).............................147
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................148
Getting Assistance Outside the U.S. andCanada........................................................149
Ordering Additional Owner's Literature.........................................................................150
Reporting Safety Defects (U.S. Only).........................................................................150
Reporting Safety Defects (Canada Only)..........................................................................151
Fuses
Fuse Specification Chart...........................152
Changing a Fuse..........................................160
Maintenance
General Information...................................162
Opening and Closing the Hood..............162
Under Hood Overview...............................163
Engine Oil Dipstick......................................164
Engine Oil Check..........................................164
Oil Change Indicator Reset......................165
Changing the Engine Air Filter................165
Engine Coolant Check...............................166
Automatic Transmission Fluid Check.........................................................................170
Brake Fluid Check.........................................173
Power Steering Fluid Check.....................174
Changing the 12V Battery.........................174
Adjusting the Headlamps.........................176
Washer Fluid Check.....................................177
Fuel Filter.........................................................177
Checking the Wiper Blades......................177
Changing the Wiper Blades......................177
Removing a Headlamp..............................178
3
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingTable of Contents
Changing a Bulb...........................................178
Vehicle Care
General Information....................................181
Cleaning Products........................................181
Cleaning the Exterior..................................182
Waxing.............................................................183
Cleaning the Engine....................................183
Cleaning the Windows and Wiper Blades.........................................................................184
Cleaning the Interior...................................184
Cleaning the Instrument Panel andInstrument Cluster Lens.......................185
Cleaning Leather Seats.............................185
Repairing Minor Paint Damage..............186
Cleaning the Wheels..................................186
Vehicle Storage............................................186
Wheels and Tires
General Information...................................189
Tire Care.........................................................190
Using Snow Chains...................................208
Tire Pressure Monitoring System.........209
Changing a Road Wheel...........................215
Technical Specifications..........................222
Capacities and Specifications
Engine Specifications................................224
Motorcraft Parts..........................................224
Bulb Specification Chart..........................226
Engine Oil Capacity and Specification.........................................................................227
Cooling System Capacity andSpecification............................................228
Fuel Tank Capacity.....................................229
Air Conditioning System Capacity andSpecification............................................230
Washer Fluid Specification.....................230
Automatic Transmission Fluid Capacityand Specification.....................................231
Brake Fluid Specification.........................232
Rear Axle Fluid Capacity andSpecification.............................................232
Hydraulic Power Steering Fluid Capacityand Specification...................................234
Vehicle Identification
Vehicle Identification Number...............235
Connected Vehicle
Connected Vehicle Requirements........236
Connected Vehicle Limitations.............236
Connecting the Vehicle to a MobileNetwork......................................................236
Connected Vehicle – Troubleshooting........................................................................236
Audio System
General Information...................................237
Audio Unit......................................................237
Connecting a Bluetooth® Device.........240
Streaming Bluetooth Audio...................240
Playing Media From a USB Device......240
USB Port.........................................................241
Using Voice Recognition...........................241
Accessories
Accessories...................................................242
Auxiliary Switches......................................243
Ford Protect
Ford Protect..................................................245
Scheduled Maintenance
General Maintenance Information.......247
Normal Scheduled Maintenance.........250
Special Operating Conditions ScheduledMaintenance.............................................252
4
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingTable of Contents
Fleet Telematics Modem (If Equipped)
The onboard modem provides access todata to support telematics services suchas location, speed, idle time, fuel, vehiclediagnostics and maintenance alerts. Toexplore data, telematics services, thirdparty service provider support and tomanage existing telematics accounts, referto www.commericalsolutions.ford.com orcall 833-FCS-FORD.
Note:This is not available with FordPassConnect.
FordPass Connect (If Equipped)
With a FordPass Connect-equippedvehicle, you can use FordPass to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuellevel and approximate mileage. Messageand data rates may apply. Services maybe limited by mobile phone networkcoverage area. For additional information,refer to www.fordpass.com.
On Board Diagnostics Data LinkConnector
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such as
remote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucksand Utility Type Vehicles
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
Before you drive your vehicle, please readthis Owner’s Manual carefully. Your vehicleis not a passenger car. As with othervehicles of this type, failure to operate thisvehicle correctly may result in loss ofvehicle control, vehicle rollover, personalinjury or death.
Using your Vehicle as anAmbulance
If your light truck has the Ford AmbulancePreparation Package, it may be utilized asan ambulance. Ford urges ambulancemanufacturers to follow therecommendations of the Ford IncompleteVehicle Manual, Ford Truck Body Builder’sLayout Book and the Qualified Vehicle
11
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingIntroduction
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of release, but astechnology rapidly changes, werecommend that you visit the local Fordwebsite for the latest information.
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services equipped withyour vehicle or to which you subscribe. Wetake no responsibility for services that thirdparties provide.
13
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingData Privacy
SERVICE DATA
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, for example, your contact information,to offer you products or services that mayinterest you. Data may be provided to ourservice providers such as part suppliersthat may help diagnose malfunctions, andwho are similarly obligated to protect data.We retain this data only as long asnecessary to perform these functions or tocomply with law. We may provideinformation where required in response toofficial requests to law enforcement orother government authorities or thirdparties acting with lawful authority or courtorder, and such information may be usedin legal proceedings. For U.S. only (ifequipped), if you choose to use connectedapps and services, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interest
you, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
EVENT DATA
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating.
•Whether or not the driver andpassenger seatbelts werebuckled/fastened.
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal.
•How fast the vehicle was traveling.
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
14
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingData Privacy
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender,age, and crash location) is recorded.However, parties, such as law enforcement,could combine the event data recorder datawith the type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
SETTINGS DATA
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. Themodem was enabled when yourvehicle was built and periodicallysends messages to stay connected to thecell phone network, receive automaticsoftware updates and send vehicle-relatedinformation to us, for example diagnosticinformation. These messages couldinclude information that identifies yourvehicle, the SIM and the electronic serialnumber of the modem. Cell phone networkservice providers could have access toadditional information, for example cellphone network tower identification. Foradditional information about our privacypolicy, visit www.FordConnected.com orrefer to your local Ford website.
Note:The modem continues to send thisinformation unless you disable the modemor stop the modem from sharing vehicledata by changing the modem settings. SeeConnected Vehicle (page 236).
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle has amodem, visit www.FordConnected.com.
15
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingData Privacy
INSTRUMENT PANEL
Direction indicators. See Direction Indicators (page 54). Wiper lever. SeeWindshield Wipers (page 51).A
Information display control. See Information Display Control (page 50).B
Instrument cluster. See General Information (page 65).C
Audio control.D
Gearshift lever. See Automatic Transmission (page 96).E
Auxiliary switches. See Auxiliary Switches (page 243).F
Audio unit. See Audio Unit (page 237).G
Passenger airbag deactivation indicator. See Driver and Passenger Airbags(page 36).H
Traction control switch. See Using Traction Control (page 103).I
Hazard flasher switch. See Hazard Flashers (page 142).J
Climate control. See Manual Climate Control (page 74).K
Ignition. See Ignition Switch (page 82).L
Horn.M
Steering wheel adjustment. See Adjusting the Steering Wheel (page 49).N
18
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingAt a GlanceE307562