GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift thetransmission to park (P).
2.Switch off the engine.
3.Block the wheels.
Working with the Engine On
WARNING: To reduce the risk ofvehicle damage and personal burninjuries, do not start your engine with theair cleaner removed and do not removeit while the engine is running.
1.Set the parking brake and shift thetransmission to park (P).
2.Block the wheels.
OPENING AND CLOSING THE
HOOD
1.Inside the vehicle, pull the hood releasehandle located under the bottom leftcorner of the instrument panel.
2.Go to the front of the vehicle and pushthe auxiliary latch, located in the centerof the top grille, to the left in order torelease the hood.
3.Lift the hood and secure it with theprop rod.
4.To close, lower the hood and makesure that it is closed properly and fullylatched.
162
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingMaintenanceE196351
UNDER HOOD OVERVIEW
Windshield washer fluid reservoir. See Washer Fluid Check (page 177).A
Automatic transmission fluid dipstick. See Automatic Transmission FluidCheck (page 170).B
Engine oil dipstick. See Engine Oil Dipstick (page 164).C
Air cleaner assembly. See Changing the Engine Air Filter (page 165).D
Engine oil filler cap. See Engine Oil Check (page 164).E
Brake fluid reservoir. See Brake Fluid Check (page 173).F
Engine coolant reservoir. See Engine Coolant Check (page 166).G
Engine compartment fuse box. See Fuses (page 152).H
Power steering fluid reservoir. See Power Steering Fluid Check (page 174).I
Battery. See Changing the 12V Battery (page 174).J
163
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingMaintenanceE312299
Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 224).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is foruse during emergencies only. Operateyour vehicle in fail-safe mode only aslong as necessary to bring your vehicleto rest in a safe location and seekimmediate repairs. When in fail-safemode, your vehicle will have limitedpower, will not be able to maintainhigh-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1.Pull off the road as soon as safelypossible and switch the engine off.
2.If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3.If this is not possible, wait a shortperiod for the engine to cool.
169
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingMaintenance
Checking Automatic TransmissionFluid
For scheduled intervals of the fluid checksand changes, See ScheduledMaintenance (page 247). Yourtransmission does not consume fluid.However, if the transmission is not workingproperly, for example, if the transmissionslips or shifts slowly, or if you notice somesign of fluid leakage, check the fluid levelas soon as possible.
Automatic transmission fluid expandswhen warmed. Obtain an accurate readingas follows :
1.Drive the vehicle approximately 19 mi(30 km) to reach normal operatingtemperature via the transmission fluidtemperature gauge on the instrumentcluster.
2.Park the vehicle on a level surface andengage the parking brake.
3.With the engine running, parking brakeengaged and your foot on the brakepedal, move the gearshift lever throughall of the gear ranges. Allow sufficienttime for each gear to engage.
4.Put the transmission in park (P) andleave the engine running.
5.Remove the dipstick, wiping it cleanwith a clean, dry, lint free rag.
6.Install the dipstick, fully seating it in thefiller tube.
7.Remove the dipstick and inspect thefluid level. The fluid should be in thedesignated area for normal operatingtemperature or ambient temperature.
Low Fluid Level
Do not drive the vehicle if there is noindication of fluid on the dipstick and theambient temperature is above 50°F(10°C).
Correct Fluid Level
Drive the vehicle 19 mi (30 km) or until itreaches normal operating temperature.Check the fluid at the normal operatingtemperature of 196°F (91°C) to 215°F(102°C) on a level surface.
171
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingMaintenanceE163740 E163742
For transmission filter maintenance, seeyour authorized dealer.
BRAKE FLUID CHECK
WARNING: Do not use any fluidother than the recommended brake fluidas this will reduce brake efficiency. Useof incorrect fluid could result in the lossof vehicle control, serious personal injuryor death.
WARNING: Only use brake fluidfrom a sealed container. Contaminationwith dirt, water, petroleum products orother materials may result in brakesystem damage or failure. Failure toadhere to this warning could result in theloss of vehicle control, serious personalinjury or death.
WARNING: Do not allow the fluidto touch your skin or eyes. If thishappens, rinse the affected areasimmediately with plenty of water andcontact your physician.
WARNING: The brake systemcould be affected if the brake fluid levelis below the MIN mark or above the MAXmark on the brake fluid reservoir.
1.Park your vehicle on a level surface.
2.Look at the brake fluid reservoir to seewhere the brake fluid level is relativeto the MIN and the MAX marks on thereservoir.
Note:If the brake fluid level is between theMIN and the MAX marks on the reservoir, itis acceptable.
Note:If the brake fluid level is below theMIN mark or above the MAX mark, haveyour vehicle checked as soon as possible.
Note:To avoid fluid contamination, thereservoir cap must remain in place and fullytight, unless you are adding fluid.
Only use fluid that meets ourspecifications. See Capacities andSpecifications (page 224).
Brake Fluid Service Interval
Brake fluid absorbs water over time whichdegrades the effectiveness of the brakefluid. Change the brake fluid at thespecified intervals to prevent degradedbraking performance.
173
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingMaintenanceE170684
For detailed interval information, seeScheduled Maintenance in your Owner'sManual or your local maintenance guide.
POWER STEERING FLUID
CHECK
WARNING: A fluid level betweenthe MAX and MIN lines is within thenormal operating range and there is noneed to add fluid. A fluid level not in thenormal operating range couldcompromise the performance of thesystem.
WARNING: For E-350 and E-450vehicles with the Hydro-Boost BrakeSystem, do not press the brake pedalafter the engine has been turned off.Pressing the brake pedal after the enginehas been turned off will give a falsepower steering fluid level reading.
Only use fluid that meets Fordspecifications. See Hydraulic PowerSteering Fluid Capacity andSpecification (page 234).
To top up the power steering fluid level dothe following.
1.Start the engine and let it run until itreaches normal operating temperature.
2.Make sure the fluid is within the MINand MAX range.
3.If the fluid level is low, add fluid to bewithin the MIN and MAX range. Do notoverfill.
4.While the engine idles, turn the steeringwheel left and right several times.
5.Recheck the fluid level in the reservoir.
Note:Do not operate the vehicle with a lowpower steering pump fluid level.
CHANGING THE 12V BATTERY
WARNING: This vehicle may havemore than one battery. Removing thebattery cables from only one batterydoes not disconnect your vehicleelectrical system. Make sure youdisconnect the battery cables from allbatteries when disconnecting power.Failure to do so may cause seriouspersonal injury or property damage.
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: When lifting aplastic-cased battery, excessive pressureon the end walls could cause acid to flowthrough the vent caps, resulting inpersonal injury and damage to thevehicle or battery. Lift the battery with abattery carrier or with your hands onopposite corners.
WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
174
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingMaintenance
WARNING: Battery posts,terminals and related accessoriescontain lead and lead compounds,chemicals known to the State ofCalifornia to cause cancer andreproductive harm.Wash your handsafter handling.
Note:If your vehicle battery has a cover,make sure it is reinstalled after the batteryhas been cleaned or replaced.
Note:Electrical or electronic accessoriesor components added to the vehicle by thedealer or the owner may adversely affectbattery performance and durability.
Your vehicle is fitted with a Motorcraft®maintenance-free battery which normallydoes not require additional water duringits life of service.
For longer, trouble-free operation, keep thetop of the battery clean and dry. Also,make certain the battery cables are alwaystightly fastened to the battery terminals.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Always dispose of automotive batteries ina responsible manner. Follow your localauthorized standards for disposal. Call yourlocal authorized recycling center to findout more about recycling automotivebatteries.
Reconnecting the Battery
Because your vehicle’s engine iselectronically controlled by a computer,some control conditions are maintainedby power from the battery. When thebattery is disconnected or a new batteryis installed, the engine must relearn its idleand fuel trim strategy for optimumdriveability and performance. Flexible fuelvehicles (FFV) must also relearn theethanol content of the fuel for optimumdriveability and performance.
To begin this process.
1.Switch off all accessories and start theengine.
2.Run the engine until it reaches normaloperating temperature.
3.Allow the engine to idle for at least oneminute.
4.Turn the A/C on and allow the engineto idle for at least one minute.
5.Fully press the foot brake. Release theparking brake. Shift the gearshift leverto Drive (D) and allow the engine toidle for at least one minute.
6.Drive the vehicle for approximately10 mi (16 km) to complete therelearning process.
Note:If you do not carry out the aboveprocess, the idle quality of your vehicle maybe adversely affected until the idle trim iseventually relearned.
Flexible fuel vehicles operating on E85 mayexperience poor starts and driveabilityproblems until the fuel trim and ethanolcontent have been relearned.
When the battery is disconnected or a newbattery installed, the transmission mustlearn its adaptive strategy. As a result ofthis, the transmission may shift firmly. Thisoperation is considered normal and fullyupdates transmission operation to itsoptimum shift feel.
175
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingMaintenance
Replacing Side Marker Bulbs
1.Make sure the headlamp switch is inthe off position, then open the hood.
2.Remove the headlamp assembly. Referto Replacing Headlamp Bulbs in thissection.
3.Rotate the bulb socketcounterclockwise and remove.
4.Carefully pry up the bulb straight outof the socket.
To complete installation, follow theremoval procedures in reverse order.
ReplacingBrake/Tail/Turn/Reverse LampBulbs (Cut-Away Only)
1.Make sure the headlamps are off.
2.Remove the four screws and the lamplens from the lamp assembly.
3.Carefully pull the bulb straight out ofthe socket and push in the new bulb.
180
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingMaintenanceE196390 E163828