Website
http://www.microsoft.com/exporting/
TRADEMARKS: This EULA does not grantyou any rights in connection with anytrademarks or service marks of FORDMOTOR COMPANY, MS, MicrosoftCorporation, third party software or serviceproviders, their affiliates or suppliers.
PRODUCT SUPPORT: Product supportfor the SOFTWARE is not provided by MS,its parent corporation MicrosoftCorporation, or their affiliates orsubsidiaries. For product support, pleaserefer to FORD MOTOR COMPANYinstructions provided in the documentationfor the DEVICE. Should you have anyquestions concerning this EULA, or if youdesire to contact FORD MOTORCOMPANY for any other reason, pleaserefer to the address provided in thedocumentation for the DEVICE.
No Liability for Certain Damages:EXCEPT AS PROHIBITED BY LAW, FORDMOTOR COMPANY, ANY THIRD PARTYSOFTWARE OR SERVICES SUPPLIERS,MS, MICROSOFT CORPORATION ANDTHEIR AFFILIATES SHALL HAVE NOLIABILITY FOR ANY INDIRECT, SPECIAL,CONSEQUENTIAL OR INCIDENTALDAMAGES ARISING FROM OR INCONNECTION WITH THE USE ORPERFORMANCE OF THE SOFTWARE. THISLIMITATION SHALL APPLY EVEN IF ANYREMEDY FAILS OF ITS ESSENTIALPURPOSE. IN NO EVENT SHALL MS,MICROSOFT CORPORATION AND/ORTHEIR AFFILIATES BE LIABLE FOR ANYAMOUNT IN EXCESS OF U.S. TWOHUNDRED FIFTY DOLLARS (U.S.$250.00).
•THERE ARE NO WARRANTIES OTHERTHAN THOSE THAT MAY EXPRESSLYBE PROVIDED FOR YOUR NEWVEHICLE.
Adobe
Contains Adobe® [Flash® Player] or[AIR®] technology by Adobe SystemsIncorporated. This [Licensee Product]contains [Adobe® Flash® Player][Adobe® AIR®] software under licensefrom Adobe Systems Incorporated,Copyright ©1995-2009 AdobeMacromedia Software LLC. All rightsreserved. Adobe, Flash and AIR aretrademarks of Adobe SystemsIncorporated.
End User Notice
Microsoft® Windows® Mobile forAutomotive Important SafetyInformation
This system Ford SYNC contains softwarethat is licensed to Manufacturer FORDMOTOR COMPANY by an affiliate ofMicrosoft Corporation pursuant to a licenseagreement. Any removal, reproduction,reverse engineering or other unauthorizeduse of the software from this system inviolation of the license agreement is strictlyprohibited and may subject you to legalaction.
Read and follow instructions: Beforeusing your Windows Automotive- basedsystem, read and follow all instructionsand safety information provided in this enduser manual ("User's Guide"). Notfollowing precautions found in this User'sGuide can lead to an accident or otherserious consequences.
266
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingAppendices
Keep User's Guide in vehicle: When keptin the vehicle, the User's Guide will be aready reference for you and other usersunfamiliar with the WindowsAutomotive-based system. Please makecertain that before using the system forthe first time, all persons have access tothe User's Guide and read its instructionsand safety information carefully.
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
General Operation
Voice Command Control: Functionswithin the Windows Automotive-basedsystem may be accomplished using onlyvoice commands. Using voice commandswhile driving allows you to operate thesystem without removing your hands fromthe wheel.
Prolonged Views of Screen: Do notaccess any function requiring a prolongedview of the screen while you are driving.Pull over in a safe and legal manner beforeattempting to access a function of thesystem requiring prolonged attention. Evenoccasional short scans to the screen maybe hazardous if your attention has beendiverted away from your driving task at acritical time.
Volume Setting: Do not raise the volumeexcessively. Keep the volume at a levelwhere you can still hear outside traffic andemergency signals while driving. Drivingwhile unable to hear these sounds couldcause an accident.
Use of Speech Recognition Functions:Speech recognition software is inherentlya statistical process which is subject toerrors. It is your responsibility to monitorany speech recognition functions includedin the system and address any errors.
Navigation Features: Any navigationfeatures included in the system areintended to provide turn by turninstructions to get you to a desireddestination. Please make certain allpersons using this system carefully readand follow instructions and safetyinformation fully.
Distraction Hazard: Any navigationfeatures may require manual (non-verbal)setup. Attempting to perform such set-upor insert data while driving can seriouslydistract your attention and could cause anaccident or other serious consequences.Stop the vehicle in a safe and legal mannerbefore attempting these operations.
Let Your Judgment Prevail: Anynavigation features are provided only asan aid. Make your driving decisions basedon your observations of local conditionsand existing traffic regulations. Any suchfeature is not a substitute for your personaljudgment. Any route suggestions made bythis system should never replace any localtraffic regulations or your personaljudgment or knowledge of safe drivingpractices.
267
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingAppendices
A
A/CSee: Climate Control...........................................74About This Manual...........................................7ABSSee: Brakes...........................................................100ABS driving hintsSee: Hints on Driving With Anti-LockBrakes.................................................................101Accessories....................................................242AccessoriesSee: Replacement PartsRecommendation............................................10ACCSee: Using Adaptive Cruise Control............108Adjusting the Headlamps..........................176Adjusting the Steering Wheel...................49Airbag Disposal................................................41Air ConditioningSee: Climate Control...........................................74Air Conditioning System Capacity andSpecification..............................................230Air FilterSee: Changing the Engine Air Filter..............165Appendices....................................................259At a Glance........................................................18Audible Warnings and Indicators.............64Audio System.................................................237General Information..........................................237Audio Unit.......................................................237Autolamps........................................................53Automatic High Beam Control..................55Automatic High Beam ControlIndicators........................................................55Automatic Transmission.............................96Automatic Transmission Fluid Capacityand Specification.......................................231Automatic Transmission FluidCheck..............................................................170Auxiliary Power Points.................................80Auxiliary Switches.......................................243
B
BatterySee: Changing the 12V Battery.......................174
Bonnet LockSee: Opening and Closing the Hood...........162Booster Seats..................................................26Brake Fluid Check..........................................173Brake Fluid Specification..........................232Brakes...............................................................100General Information.........................................100Breaking-In......................................................139Bulb Specification Chart...........................226
C
Canceling the Set Speed..........................108Capacities and Specifications................224Car WashSee: Cleaning the Exterior...............................182Catalytic Converter........................................93Changing a Bulb............................................178Changing a Fuse...........................................160Changing a Road Wheel............................215Changing the 12V Battery...........................174Changing the Engine Air Filter.................165Changing the Wiper Blades.......................177Checking the Wiper Blades.......................177Child Restraint and SeatbeltMaintenance.................................................34Child Restraint Positioning.........................28Child Safety......................................................20General Information............................................20Cleaning Leather Seats..............................185Cleaning Products.........................................181Cleaning the Engine.....................................183Cleaning the Exterior...................................182Cleaning the Instrument Panel andInstrument Cluster Lens.........................185Cleaning the Interior....................................184Cleaning the Wheels...................................186Cleaning the Windows and WiperBlades............................................................184Climate Control...............................................74Connected Vehicle......................................236Connected Vehicle –Troubleshooting............................................236Connecting the Vehicle to a MobileNetwork............................................................236Connected Vehicle Data...............................15Connected Vehicle Limitations..............236Connected Vehicle Requirements.........236
285
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingIndex
Hazard Flashers.............................................142Headlamp AdjustingSee: Adjusting the Headlamps......................176Headlamp RemovalSee: Removing a Headlamp...........................178HeadrestSee: Head Restraints...........................................77Head Restraints...............................................77HeatingSee: Climate Control...........................................74Hill Start Assist..............................................102Hints on Controlling the InteriorClimate............................................................75Hints on Driving With Anti-LockBrakes.............................................................101Hood LockSee: Opening and Closing the Hood...........162Horn....................................................................50Hydraulic Power Steering Fluid Capacityand Specification......................................234
I
Ignition Switch.................................................82In California (U.S. Only)..............................147Information Display Control......................50Information Displays.....................................65General Information............................................65Information Messages.................................69Installing Child Restraints...........................22Instrument Cluster........................................59Instrument Lighting Dimmer.....................53Instrument Panel............................................18Interior Mirror...................................................58Introduction.........................................................7
J
Jump Starting the Vehicle.........................143
K
Keys and Remote Controls.........................42
L
Lane Keeping System..................................116Lighting Control..............................................52
Lighting...............................................................52General Information............................................52Load Carrying.................................................124Load Limit........................................................124Locking and Unlocking.................................45Lug NutsSee: Changing a Road Wheel.........................215
M
Maintenance..................................................162General Information..........................................162Manual Climate Control...............................74Manual Seats...................................................78Message CenterSee: Information Displays.................................65MirrorsSee: Windows and Mirrors................................57Mobile Communications Equipment.......12Mobile Device Data........................................16Motorcraft Parts...........................................224
N
Normal Scheduled Maintenance..........250
O
Oil Change Indicator Reset.......................165Oil CheckSee: Engine Oil Check.......................................164Opening and Closing the Hood...............162Ordering Additional Owner'sLiterature......................................................150Overriding Automatic High BeamControl............................................................56
P
Parking Aids...................................................106Parking Brake..................................................101Passive Anti-Theft System........................48PATSSee: Passive Anti-Theft System.....................48Perchlorate..........................................................9Playing Media From a USB Device.......240Power Door LocksSee: Locking and Unlocking.............................45
287
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingIndex
Power Seats.....................................................79Power Steering Fluid Check......................174Power Windows..............................................57Pre-Collision Assist......................................120Protecting the Environment........................17PunctureSee: Changing a Road Wheel.........................215
R
Radio Frequency CertificationLabels............................................................255Cruise Control Module.....................................255Rear Axle Fluid Capacity andSpecification...............................................232Rear Passenger Climate Controls............76Rear View Camera.......................................106Rear View CameraSee: Rear View Camera...................................106Recommended Towing Weights............130Reduced Engine Performance.................138Refueling...........................................................89Remote Control..............................................42Removing a Headlamp...............................178Repairing Minor Paint Damage...............186Replacement PartsRecommendation........................................10Replacing a Lost Key or RemoteControl............................................................44Reporting Safety Defects (CanadaOnly)................................................................151Reporting Safety Defects (U.S.Only)..............................................................150Resuming the Set Speed..........................108Roadside Assistance....................................141Roadside Emergencies................................141Running-InSee: Breaking-In..................................................139Running Out of Fuel......................................88
S
Safety Precautions........................................86Scheduled Maintenance...........................247Seatbelt Extensions......................................34Seatbelt Height Adjustment......................33Seatbelts...........................................................30Principle of Operation........................................30
Seatbelt Warning Lamp and IndicatorChime...............................................................33Seats....................................................................77Security..............................................................48Service Data......................................................14Settings Data....................................................15Setting the Cruise Control Speed...........107Sitting in the Correct Position....................77Snow ChainsSee: Using Snow Chains.................................208Spare WheelSee: Changing a Road Wheel.........................215Special Notices................................................10Special Operating Conditions ScheduledMaintenance...............................................252Speed ControlSee: Cruise Control.............................................107Stability Control............................................104Principle of Operation......................................104Starter SwitchSee: Ignition Switch.............................................82Starting a Gasoline Engine.........................82Starting and Stopping the Engine...........82General Information............................................82Steering.............................................................119Steering Wheel...............................................49Streaming Bluetooth Audio....................240Sun Visors.........................................................58Supplementary Restraints System.........35Principle of Operation.........................................35Switching Automatic High Beam ControlOn and Off.....................................................55Switching Cruise Control On andOff....................................................................107Symbols Glossary.............................................7
T
Technical SpecificationsSee: Capacities and Specifications............224The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................148Tire Care..........................................................190Tire Pressure Monitoring System..........209TiresSee: Wheels and Tires......................................189Towing a Trailer.............................................129
288
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingIndex
Towing the Vehicle on FourWheels...........................................................137Towing..............................................................129Traction Control............................................103Principle of Operation.......................................103Transmission...................................................96Transporting the Vehicle............................144
U
Under Hood Overview................................163USB Port...........................................................241Using Adaptive Cruise Control................108Using Snow Chains....................................208Using Stability Control...............................105Using Traction Control...............................103Using Voice Recognition............................241
V
Vehicle Care.....................................................181General Information...........................................181Vehicle Identification Number................235Locating the Vehicle IdentificationNumber.............................................................235Vehicle Identification NumberOverview..........................................................235Vehicle Identification..................................235Vehicle Identification Number......................235Vehicle Storage.............................................186VentilationSee: Climate Control...........................................74
W
Warning Lamps and Indicators.................62Washer Fluid Check......................................177Washer Fluid Specification......................230WashersSee: Cleaning the Exterior...............................182See: Wipers and Washers..................................51Waxing..............................................................183What Is Automatic High BeamControl.............................................................55What Is Cruise Control................................107Wheel NutsSee: Changing a Road Wheel.........................215
Wheels and Tires..........................................189General Information..........................................189Technical Specifications.................................222Windows and Mirrors....................................57Windshield Washers......................................51Windshield Wipers..........................................51Wiper BladesSee: Checking the Wiper Blades....................177Wipers and Washers......................................51
289
2023 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 202111, First-PrintingIndex