
MAKING AND RECEIVING A
PHONE CALL
Making Calls
To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number from your favorites,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Favorites
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Ignore the call by doing nothing. Thesystem logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
You can select any of the following duringan active phone call:
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This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updateson, set a recurring update schedule andconnect your vehicle to Wi-Fi. Updatescould take longer when not connected toWi-Fi or could not download at all. SeeConnecting the Vehicle to a Wi-FiNetwork (page 483). See Connecting theVehicle to a Wi-Fi Network (page 483).
Your vehicle may be able to receivedrivable software updates, non-drivablesoftware updates or both. Drivablesoftware updates happen during normalvehicle usage and require limited inputfrom you. You are notified on yourtouchscreen and connected device priorto a non-drivable update.
Most updates complete in less than 30minutes, although some updates couldtake up to a few hours. Check yourtouchscreen or connected device for themost accurate estimated update time.
You are notified of the status of the vehiclesoftware update in the touchscreen andon your connected device. See SoftwareUpdate Indicators (page 518).
Vehicle Software UpdateRequirements
Non-drivable software updates do notinstall if any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software UpdateLimitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Lock, unlock or enter your vehicleunless you have a key blade.
•You can open the doors using themechanical latch if child locks arenot on.
•Drive your vehicle.
•Start your vehicle.
•Use the remote control to lock, unlockor start your vehicle.
•Use the alarm, central locks or doortones.
•Use the electronic door locks.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE
SETTINGS
To access the Software Updates menu:
1.Press Settings on the touchscreen.
2.Press Software Updates.
You can do the following in the SoftwareUpdates menu:
•Switch Automatic Updates on and off.
•Schedule and install software updates.
•View software update details.
Press the button next to a menuoption for more information.
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•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
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WHAT ARE THE AUXILIARY
SWITCHES
The auxiliary switchboard on the overheadconsole makes aftermarket customizationeasier with six prewired switchesconnected to the power distribution box.Each circuit is individually fused forconnection of electrical accessories.
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the safety compliancecertification label). Ask an authorizeddealer for specific weight information.
•It is your responsibility to ensure thatany equipment you have fittedcomplies with applicable locallegislation.
•An authorized dealer needs to installmobile communication systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized dealer add anyelectrical or electronic accessories orcomponents not produced by us toyour vehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of the other electricalsystems in the vehicle.
LOCATING THE AUXILIARY
SWITCHES
The switches are labeled AUX 1 throughAUX 6. They only operate when the ignitionis in the on position or in the off positionwhen Delay Accessory is active, whetherthe engine is running or not. Werecommend that you leave the enginerunning to maintain battery charge whenusing the switches for an extended time orwhen using higher current drawaccessories. When a switch is turned on,the indicator light on the switch illuminatesand the circuit provides power to thedevice wired to that switch.
LOCATING THE AUXILIARY
SWITCH WIRING
There are six powered circuits and fivenon-powered circuits.
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WHAT IS FORD PROTECT
Protect yourself from the rising cost ofvehicle repairs with a Ford Protectextended service plan.
Ford Protect Extended ServicePlans - United States Only
Ford Protect extended service plans meanpeace of mind. Extended service plans arebacked by Ford Motor Company, andprovide more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, insist on the FordProtect extended service plan.
Ford Protect Can Quickly Pay for Itself
One trip to the service center could easilyexceed the price of your Ford Protectextended service plan. With the FordProtect extended service plan, youminimize your risk for unexpected repairbills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it is probably easier tolist what is not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
4.PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe United States, Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer forservice, we will give you a rental vehicle touse for the day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, warranty repairs, and fieldservice actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. This shouldgive you and your potential buyer peace ofmind.
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Check Every Six Months
The battery connections. Clean if necessary.
The body and door drain holes for obstructions. Clean if necessary.
The cooling system fluid level and the coolant system strength.
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary.
The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on yourvehicle regularly checked. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-Point Inspection
Hazard warning system operationAccessory drive belt or belts
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires including the spare for wear and
proper pressure2Fluid levels1; fill if necessary
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1
12V Battery......................................................36112V Battery Precautions...................................361Battery Management SystemLimitations......................................................362Changing the 12V Battery...............................362Charging the 12V Battery................................364How Does the Battery ManagementSystem Work..................................................362Recycling and Disposing of the 12VBattery..............................................................364Resetting the Battery Sensor........................363What Is the Battery ManagementSystem..............................................................36212V Battery – Troubleshooting...............36412V Battery – Information Messages.........36412V Battery – Warning Lamps......................364
3
360 Degree Camera....................................247360 Degree Camera Settings.......................249360 Degree Camera Guide Lines..........248360 Degree Camera Precautions..........247360 Degree Camera Settings.................249Switching the 360 Degree Camera On andOff......................................................................249Switching the 360 Degree CameraView...................................................................249
4
4WDSee: Four-Wheel Drive.....................................195
9
911 Assist............................................................77
A
A/CSee: Climate Control - Vehicles With:Automatic Temperature Control...............131See: Climate Control - Vehicles With: ManualTemperature Control....................................136About This Publication.................................18
About Us.............................................................15ABSSee: Brakes..........................................................209Accessing Apps..............................................511Accessing Navigation..................................514Accessing the Passive Key BackupPosition.........................................................169Accessories....................................................520Adaptive Cruise Control............................252Adaptive Cruise Control –Troubleshooting............................................258Adaptive Cruise Control Indicators........257Adaptive Cruise ControlLimitations...................................................253Adaptive Cruise ControlPrecautions.................................................252Adaptive Cruise Control –Troubleshooting........................................258Adaptive Cruise Control – InformationMessages.........................................................258Adjusting the Exterior Mirrors....................116Adjusting the Headlamps........................365Adjusting the Instrument Panel LightingBrightness......................................................112Adjusting the Map........................................514Changing the Format of the Map.................514Zooming the Map In and Out.........................514Adjusting the Seatbelts DuringPregnancy......................................................63Adjusting the Sound Settings................489Adjusting the Steering Wheel...................99Adjusting the Volume................................489Aid Mode.........................................................274How Does Aid Mode Work..............................274What Is Aid Mode...............................................274Airbag Precautions........................................70Airbags...............................................................68Front Passenger Sensing System...................72Air ConditioningSee: Climate Control - Vehicles With:Automatic Temperature Control...............131See: Climate Control - Vehicles With: ManualTemperature Control....................................136Air Conditioning System Capacity andSpecification - 2.3L EcoBoost™/2.7LEcoBoost™.................................................476Air Conditioning System Capacity andSpecification - 3.0L EcoBoost™.........475
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Calculating the Load Limit.......................298Canceling the Set Speed..........................223Capacities and Specifications.................461Catalytic Converter......................................185Catalytic Converter –Troubleshooting.............................................185Catalytic Converter Precautions.............185Catalytic Converter –Troubleshooting.........................................185Catalytic Converter – WarningLamps................................................................185Center Console - AutomaticTransmission.................................................35Center Console..............................................162Locking the Center Console............................162Opening the Center Console..........................162Center Console - ManualTransmission.................................................34Center Display Limitations......................498Center Display Overview..........................498Center Display Precautions.....................498Changing a Flat Tire - Excluding:Raptor...........................................................449Changing a Flat Tire - Raptor..................453Changing a Road Wheel...........................449Changing the Engine Air Filter - 2.3LEcoBoost™/2.7L EcoBoost™..............359Changing the Engine Air Filter - 3.0LEcoBoost™................................................360Changing the Fuel Filter.............................361Changing the Remote ControlBattery............................................................80Changing the Vehicle Wi-Fi HotspotName or Password..................................486Charging a Device.........................................156Charging a Wireless Device.......................161Checking MyKey System Status..............86Checking the Brake Fluid..........................209Checking the Clutch Fluid Level.............188Checking the Coolant................................355Checking the Manual Transmission FluidLevel...............................................................188Checking the Seatbelts...............................65Checking the Tire Pressures.....................441Checking the Wiper Blades.......................101Children and Airbags......................................71
Child Restraint Anchor Points...................50Locating the Child Restraint Lower AnchorPoints...................................................................50Locating the Child Restraint Top TetherAnchor Points....................................................51What Are the Child Restraint AnchorPoints...................................................................50Child Restraints................................................51Child Restraint Position Information..............51Child Restraints Recommendation...............53Child Safety......................................................49Child Restraint Anchor Points.........................50Child Restraints......................................................51Installing Child Restraints.................................53Child Safety Locks.........................................59Child Safety Precautions.............................49Cleaning Products........................................421Cleaning the Exterior..................................422Cleaning Camera Lenses andSensors.............................................................424Cleaning Chrome, Aluminium or StainlessSteel...................................................................422Cleaning Headlamps and RearLamps...............................................................422Cleaning Stripes or Graphics.........................424Cleaning the Convertible Top........................423Cleaning the Engine Compartment............423Cleaning the Exterior Precautions...............422Cleaning the Hard Top.....................................424Cleaning the Underbody.................................424Cleaning Wheels................................................422Cleaning Windows and WiperBlades...............................................................422Cleaning the Interior...................................424Cleaning Carpets and Floor Mats................426Cleaning Displays and Screens....................425Cleaning Fabric...................................................425Cleaning Leather................................................425Cleaning Plastic..................................................425Cleaning Seatbelts............................................426Cleaning the Instrument Panel....................424Cleaning Vinyl.....................................................426Clearing All MyKeys.......................................86Climate Control..............................................131Auto Mode.............................................................133Climate Control Hints.................................134
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