GETTING TO KNOW YOUR VEHICLE61
NOTE:
Before closing the liftgate, make sure to be in posses -
sion of the key fob because the liftgate may be locked.
Use the interior door lock/unlock button on the door
panel or the key fob to lock and unlock the liftgate. The
manual door locks on the doors and the exterior door
lock cylinder will not lock and unlock the liftgate.
The liftgate will either unlock along with the vehicle
doors, or it will need to be unlocked by pushing the
electronic liftgate release, depending on the selected
setting in the Uconnect system
Úpage 130.
The power liftgate buttons will not operate if the vehicle
is in gear or the vehicle speed is above 0 mph (0 km/h).
The power liftgate will not operate in temperatures
below −22°F (−30°C) or temperatures above 150°F
(65°C). Be sure to remove any buildup of snow or ice
from the liftgate before pushing any of the power lift -
gate switches.
If anything obstructs the power liftgate while it is
closing or opening, the liftgate will automatically
reverse to the closed or open position. After multiple
obstructions in the same cycle, the liftgate will auto -
matically stop and must be opened or closed manually.
There are pinch sensors attached to the side of the lift -
gate. Light pressure anywhere along these strips will
cause the liftgate to return to the open position.
The power liftgate must be in the full open position in
order for the rear liftgate close button, on the located
on the base of the liftgate, to operate. If the liftgate is
not fully open, push the liftgate button on the key fob to
fully open the liftgate and then push it again to close.
If the electronic liftgate release handle is pushed a
second time while the power liftgate is opening, the
liftgate motor will disengage to allow manual operation.
If your liftgate is power closing and you put the vehicle
in gear, the liftgate will continue to power close.
However, vehicle movement may result in the detec -
tion of an obstruction.
Allow the power system to open the liftgate. Manually
pushing or pulling the liftgate may activate the liftgate
obstacle detection feature and stop the power opera -
tion or reverse its direction.
ADJUSTABLE POWER LIFTGATE HEIGHT
The maximum height that the liftgate will open can be
adjusted and saved so that the liftgate will only open to the
desired height. To set a desired height, proceed as follows:
1. Open the liftgate fully, then manually pull down on the liftgate to the desired height.
2. Push and hold the liftgate close button or the lock button, which are both located on the bottom of
the liftgate, for three seconds. The turn signals will
flash three times to indicate successful activation.
The liftgate is now programmed to open to the set
position.
To set the saved height setting to one of four preset
positions, select the desired setting in Uconnect Settings
Úpage 130.
Power Liftgate Malfunction Procedure:
1. In the event of a power malfunction to the liftgate, the liftgate can be released by accessing the service
release feature in the latch. This can be done using
a 3 mm diameter screwdriver.
2. From inside the gate, an eyelet can be seen. Place the screwdriver in the eyelet.
3. Rotate the screwdriver handle to actuate the lever and release the latch.
4. If liftgate is left open for an extended period of time, the liftgate may need to be closed manually to reset
power liftgate functionality.
WARNING!
Driving with the liftgate open can allow poisonous
exhaust gases into your vehicle. You and your
passengers could be injured by these fumes.
Keep the liftgate closed when you are operating
the vehicle.
If you are required to drive with the liftgate open,
make sure that all windows are closed, and the
climate control blower switch is set at high speed.
Do not use the recirculation mode.
During power operation, personal injury or cargo
damage may occur. Ensure the liftgate travel path is
clear. Make sure the liftgate is closed and latched
before driving away.
Personal injury or cargo damage may occur if caught
in the path of the liftgate. Make sure the liftgate path
is clear before activating the liftgate.
2
23_GG_OM_EN_USC_t.book Page 61
62GETTING TO KNOW YOUR VEHICLE
HANDS-FREE LIFTGATE — IF EQUIPPED
Hands-Free Liftgate Activation Zone
To open or close the liftgate using hands-free activation,
use a straight in and out kicking motion under the vehicle
activation zone in the general location below the rear
license plate. Do not move your foot sideways or in a
sweeping motion or the sensors may not detect the
motion.
Move your foot under the fascia/bumper, simulating a
kick. When you have completed this movement, withdraw
your leg. To activate the liftgate, both sensors must detect
your leg. If it is closed, the Hands-Free Liftgate unlocks and opens
completely, and with another movement of the foot, it
stops. A further movement of the foot reverses the
direction and closes the liftgate completely, if you do not
stop it again.
If it is open, with a movement of the foot, the Hands-Free
Liftgate closes completely, and with another movement of
the foot, it stops. If the liftgate is stopped, another
movement of the foot will reverse the direction and open
it completely.
NOTE:
To conserve the battery charge, avoid performing this
operation repeatedly with the engine off.
Opening or closing the Hands-Free Liftgate requires a
valid Passive Entry key fob within 5 ft (1.5 m) of the door
handle. If a valid Passive Entry key fob is not within 5 ft
(1.5 m), the liftgate will not respond to any kicks.
The Hands-Free Liftgate feature may be turned on or
off through the Uconnect system
Úpage 130.
The Hands-Free Liftgate feature should be turned off
during jacking, tire changing, manual car wash, and
vehicle service.
The Hands-Free Liftgate feature can be activated by
any metallic object making a similar in-and-out motion
under the rear fascia/bumper, such as cleaning using
a metal broom.
The Hands-Free Liftgate will only operate when the
transmission is in PARK.
If anything obstructs the Hands-Free Liftgate while it is
opening or closing, the liftgate will automatically
reverse to the closed/open position, provided it meets
sufficient resistance.
There are pinch sensors attached to the side of the lift -
gate opening. Light pressure anywhere along these
strips will cause the liftgate to return to the open posi -
tion.
If the power liftgate encounters multiple obstructions
within the same cycle, the system will automatically stop.
If this occurs, the liftgate must be operated manually.
The power liftgate will release, but not power open, in
temperatures below −12°F (−24°C). Be sure to
remove any buildup of snow or ice from the liftgate
before opening the liftgate.
If the liftgate is left open for an extended period of time
(approximately one hour), the liftgate may need to be
closed manually to reset power liftgate functionality.
23_GG_OM_EN_USC_t.book Page 62
STARTING AND OPERATING85
(Continued)
(Continued)
When Brake Service Mode work is complete, the following
steps must be followed to reset the parking brake system
to normal operation:
Ensure the vehicle is at a standstill.
Press the brake pedal with moderate force.
Apply the EPB Switch.
NOTE:A dedicated message will appear in the instrument cluster
display if Brake Service Mode cannot be deactivated.
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while shifting out
of PARK.
WARNING!
You can be badly injured working on or around a motor
vehicle. Do only that service work for which you have
the knowledge and the right equipment. If you have any
doubt about your ability to perform a service job, take
your vehicle to a competent mechanic.
WARNING!
Never use the PARK (P) position as a substitute for
the parking brake. Always apply the parking brake
fully when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before exiting
the vehicle.
It is dangerous to shift out of PARK or NEUTRAL (N) if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
The vehicle may not engage a newly selected gear
when shifting between PARK, REVERSE (R), or
DRIVE (D) if the vehicle is moving while shifting.
Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always come to a
complete stop, then apply the parking brake, shift
the transmission into PARK, and turn the ignition
OFF. When the ignition is in the OFF position, the
transmission is locked in PARK, securing the vehicle
against unwanted movement.
When leaving the vehicle, always make sure the igni -
tion is in the OFF position, remove the key fob from
the vehicle, and lock the vehicle.
WARNING!
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
transmission gear selector.
Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition in the ON/RUN position. A child could
operate power windows, other controls, or move the
vehicle.
CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
Do not shift between PARK, REVERSE, NEUTRAL, or
DRIVE when the engine is above idle speed.
Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal.
WARNING!
4
23_GG_OM_EN_USC_t.book Page 85
88STARTING AND OPERATING
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK (P), if possible. If
not, shift the transmission to NEUTRAL.
3. Push and hold the ignition until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to
normal operation.
NOTE:Even if the transmission can be reset, we recommend that
you visit an authorized dealer at your earliest possible
convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
TORQUE CONVERTER CLUTCH
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages
automatically at calibrated speeds. This may result in a
slightly different feeling or response during normal
operation in the upper gears. When the vehicle speed
drops or during some accelerations, the clutch
automatically disengages.
NOTE:The torque converter clutch will not engage until the
engine and/or transmission is warm (usually after 1 to
3 miles [2 to 5 km] of driving). Because the engine speed
is higher when the torque converter clutch is not engaged,
it may seem as if the transmission is not shifting properly
when the vehicle is cold. This is normal. The torque
converter clutch will function normally once the powertrain
is sufficiently warm.
ALL-WHEEL DRIVE (AWD)
This feature provides on-demand All-Wheel Drive (AWD).
The system is automatic with no driver inputs or additional
driving skills required. Under normal driving conditions,
the front wheels provide most of the traction. If the front
wheels begin to lose traction, power is shifted
automatically to the rear wheels. The greater the front
wheel traction loss, the greater the power transfer to the
rear wheels.
Additionally, on dry pavement under heavy throttle input
(where one may have no wheel spin), torque will be sent to
the rear in a preemptive effort to improve vehicle launch
and performance characteristics.
SPORT MODE — IF EQUIPPED
Your vehicle is equipped with a SPORT Mode feature. The
engine, transmission, and steering systems are all set to
their SPORT settings. SPORT Mode will provide improved
throttle response and modified transmission shift points
for an enhanced driving experience, as well as greater
amount of steering feel.
This mode may be activated and deactivated by pushing
the SPORT button on the steering wheel. For PHEV
versions the SPORT button is located below the STOP/
START button.
POWER STEERING
The electric power steering system will provide increased
vehicle response and ease of maneuverability. The electric
power steering system adapts to different driving conditions.
If the “SERVICE POWER STEERING” or “POWER
STEERING ASSIST OFF - SERVICE SYSTEM”
message and a steering wheel icon display on
the instrument cluster, it indicates that the
vehicle needs service. It may be necessary to perform the
recalibration maneuver by turning the steering wheel from
full left position to full right position. If the problem is still
present, take the vehicle to an authorized dealer for
service. It is likely the vehicle has lost power steering
assistance
Úpage 66.
CAUTION!
All wheels must have the same size and type tires.
Unequal tire sizes must not be used. Unequal tire size
may cause failure of the power transfer unit.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
23_GG_OM_EN_USC_t.book Page 88
90STARTING AND OPERATING
TO START THE ENGINE WHILE IN
A
UTOSTOP MODE
While in a forward gear, the engine will start when the
brake pedal is released or the accelerator pedal is
pressed. The transmission will automatically re-engage
upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop Mode:
The transmission selector is moved out of DRIVE (D).
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is manually
adjusted.
Battery voltage drops too low.
Stop/Start OFF switch is pressed.
A Stop/Start system error occurs.
Steering wheel is turned beyond threshold.
Conditions That Force An Application Of The Electric Park
Brake While In Autostop Mode:
The driver’s door is open and brake pedal released.
The driver’s door is open and the driver’s seat belt is
unbuckled.
The engine hood has been opened.
A Stop/Start system error occurs.
If the Electric Park Brake (EPB) is applied with the engine
off, the engine may require a manual restart and the EPB
may require a manual release (press brake pedal and
press EPB switch)
Úpage 66.
TO MANUALLY TURN OFF THE STOP/
S
TART SYSTEM
Stop/Start OFF Switch
Push the Stop/Start OFF switch (located near the gear
shifter). The light on the switch will illuminate. The “STOP/
START OFF” message will appear in the instrument cluster
display and the Autostop mode will be disabled
Úpage 66.
NOTE:The Stop/Start system will reset itself back to an ON
condition every time the ignition is turned off and back on.
TO MANUALLY TURN ON THE STOP/
S
TART SYSTEM
Push the Stop/Start OFF switch (located on the switch
bank). The light on the switch will turn off.
SYSTEM MALFUNCTION
If there is a malfunction in the Stop/Start system, the
system will not shut down the engine. A “SERVICE STOP/
START SYSTEM” message and a yellow Stop/Start telltale
will appear in the instrument cluster display
Úpage 66.
If the “SERVICE STOP/START SYSTEM” message appears
in the instrument cluster display, have the system
checked by an authorized dealer.
ACTIVE SPEED LIMITER — IF EQUIPPED
This feature allows you to program the maximum speed of
travel for your vehicle.
The Active Speed Limiter is turned on/off using the Mode
button located on the left side of the steering wheel.
Mode Button
23_GG_OM_EN_USC_t.book Page 90
184SAFETY
If A Deployment Occurs
The front air bags are designed to deflate immediately
after deployment.
NOTE:Front and/or side air bags will not deploy in all collisions.
This does not mean something is wrong with the air bag
system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact
with chemicals. They are not permanent and normally
heal quickly. However, if you haven’t healed signifi -
cantly within a few days, or if you have any blistering,
see your doctor immediately.
As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air
bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye irrita -
tion, rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your
clothing, follow the garment manufacturer’s instruc -
tions for cleaning.
Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will not
be in place to protect you.
NOTE:
Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the Occupant Restraint
Controller (ORC) will determine whether to have the
Enhanced Accident Response System perform the
provided functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if equipped)
Flash hazard lights as long as the battery has power
Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the inter -
vention of the Enhanced Accident Response System
Unlock the power door locks Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC Blower
Motor, Close the HVAC Circulation Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiperNOTE:After an accident, remember to cycle the ignition to the
STOP (OFF/LOCK) position and remove the key from the
ignition switch to avoid draining the battery. Carefully
check the vehicle for fuel leaks in the engine compartment
and on the ground near the engine compartment and fuel
tank before resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle elec -
trical devices (e.g. headlights) after an accident, reset the
system by following the procedure provided. If you have
any doubt, contact an authorized dealer.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant Restraint
Controller System serviced as well.
23_GG_OM_EN_USC_t.book Page 184
223
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument cluster.
This means that service is required for your vehicle.
Operating conditions such as frequent short-trips, trailer
towing, and extremely hot or cold ambient temperatures
will influence when the “Change Oil” or “Oil Change
Required” message is displayed. Have your vehicle
serviced as soon as possible, within the next 500 miles
(805 km).An authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
an authorized dealer, the message can be reset by
referring to the steps described under Instrument Cluster
Display
Úpage 66.
NOTE:Under no circumstances should oil change intervals
exceed 10,000 miles (16,000 km), one year or 350 hours
of engine run time, whichever comes first. The 350 hours
of engine run or idle time is generally only a concern for
fleet customers.
Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check the tire inflation pressures and look for unusual
wear or damage. Rotate tires at the first sign of irreg -
ular wear, even if it occurs before the oil indicator
system turns on.
Check the fluid levels of the coolant reservoir, and
brake master cylinder reservoir, and fill as needed.
Check function of all interior and exterior lights.
8
23_GG_OM_EN_USC_t.book Page 223
SERVICING AND MAINTENANCE231
Service Position Strategy
The Service Position Strategy places the wiper blades in a
position that allows them to be easily changed.
To enable the Service Position Strategy, the wipers must
be in the park position before placing the ignition in the
OFF position. The Service Position Strategy must be
activated within two minutes after the ignition is placed in
the OFF position. To correctly activate the Service Position
command, move the wiper lever upward for at least half a
second. At every valid activation of the Service Position
command, the wiper blades are activated for 250 ms. The
Service Position command can be repeated several times
to bring the blades into the desired position, up to a
maximum of three times. After three subsequent
activations the strategy is disabled. Function Deactivation And Reset:
The ignition is placed in the ON/RUN position.
There are three subsequent activations.
The two minute timer has expired after turning the
ignition OFF.
NOTE:When turning the ignition ON, the blades go into the
park position.
Front Wiper Blade Removal/Installation
1. Lift the front wiper arm upward to raise the wiper
blade off of the windshield.
2. Push the release button on the arm of the wiper blade. 3. Push the wiper blade up and remove it.
Wiper Arm And Blade
4. Install the wiper blade and firmly push the wiper
blade until it snaps into place.
CAUTION!
Do not allow the wiper arm to spring back against the
glass without the wiper blade in place or the glass may
be damaged.
1 — Wiper Blade
2 — Release Button
3 — Wiper Arm
8
23_GG_OM_EN_USC_t.book Page 231