2023 DODGE DURANGO four wheel drive

7
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Dodge vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and maneuvers
differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the two-wheel drive version
of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited for a four-wheel drive vehicle.
Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering,
transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience. When driving
off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome the natural laws of physics. Always observe federal, state, provincial
and local laws wherever you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or a collision Úpage 150.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the
text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced
throughout the Owner's Information, which may or may not be applicable to your vehicle, will be identified with the wording "If Equipped". All data contained in
this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced. For
this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an authorized
dealer.
When it comes to service remember that authorized dealers know your Dodge best, have factory-trained technicians, genuine Mopar® parts, and care about
your satisfaction.1

23_WD_OM_EN_USC_t.book Page 7

26GETTING TO KNOW YOUR VEHICLE
POWER TILT/TELESCOPING STEERING
C
OLUMN — IF EQUIPPED
This feature allows you to tilt the steering column
upward or downward. It also allows you to lengthen
or shorten the steering column. The power tilt/
telescoping steering column control is located
below the multifunction lever on the steering
column.

Power Tilt/Telescoping Steering Control Location
Use the four-way control to adjust the steering
column.
NOTE:For vehicles equipped with Driver Memory
Settings, use the key fob or the memory switch on
the driver's door trim panel to return the tilt/tele
-
scopic steering column to saved positions
Ú page 27.
HEATED STEERING WHEEL —
I
F EQUIPPED
The steering wheel contains a heating
element that helps warm your hands in
cold weather. The heated steering wheel
has only one temperature setting. Once
the heated steering wheel has been turned on, it
will stay on until the operator turns it off. The
heated steering wheel may not turn on when it is
already warm. The heated steering wheel button is located on the
center of the instrument panel below the radio
screen, and within the Climate or Controls screen
of the touchscreen.
Press the heated steering wheel button once to
turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:The engine must be running for the heated
steering wheel to operate.
For information on use with the Remote Start
system, see Ú
page 19.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion, or other physical
conditions must exercise care when using the
steering wheel heater. It may cause burns
even at low temperatures, especially if used
for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a blanket
or steering wheel covers of any type or mate -
rial. This may cause the steering wheel heater
to overheat.

23_WD_OM_EN_USC_t.book Page 26

52GETTING TO KNOW YOUR VEHICLE
Windshield Washers
To use the washer, push on the end of the lever
(toward the steering wheel) and hold. If the lever is
pushed while in the intermittent setting, the wipers
will turn on and operate for several cycles after the
end of the lever is released, and then resume the
intermittent interval previously selected.
If the end of the lever is pushed while the wipers
are in the off position, the wipers will operate for
several cycles, then turn off.
NOTE:As a protective measure, the washer will stop if the
switch is held for more than 20 seconds. Once the
switch is released the washer will resume normal
operation. Mist
Rotate the end of the lever downward to the MIST
position and release for a single wiping cycle.
NOTE:The Mist feature does not activate the washer
pump; therefore, no washer fluid will be sprayed on
the windshield. The washer function must be used
in order to spray the windshield with washer fluid.
For information on wiper care and replacement,
see Ú
page 261.
RAIN SENSING WIPERS — IF EQUIPPED
This feature senses rain or snowfall on the
windshield and automatically activates the wipers.
Rotate the end of the multifunction lever to one of
four detent positions to activate this feature.
The sensitivity of the system can be adjusted with
the multifunction lever. Wiper delay position one is
the least sensitive, and wiper delay position four is
the most sensitive.
Setting three is preferred by the average driver
during normal rain conditions.
NOTE:
The Rain Sensing feature will not operate when
the wiper switch is in the low or high-speed posi -
tion.
The Rain Sensing feature may not function prop -
erly when ice, or dried salt water is present on
the windshield.
Use of products containing wax or silicone may
reduce Rain Sensing performance.
The Rain Sensing feature can be turned on and
off using the Uconnect system Ú page 153.
The Rain Sensing system has protection features
for the wiper blades and arms, and will not operate
under the following conditions:
Low Ambient Temperature — When the ignition
is first placed in the ON position, the Rain
Sensing system will not operate until the wiper
switch is moved, vehicle speed is greater than
3 mph (5 km/h), or the outside temperature is
greater than 32°F (0°C).
Transmission In NEUTRAL Position — When the
ignition is in the ON position, and the gear
selector is in NEUTRAL, the Rain Sensing system
will not operate until the wiper switch is moved,
vehicle speed is greater than 3 mph (5 km/h),
or the gear selector is moved out of NEUTRAL.
WARNING!
Sudden loss of visibility through the windshield
could lead to a collision. You might not see other
vehicles or other obstacles. To avoid sudden
icing of the windshield during freezing weather,
warm the windshield with the defroster before
and during windshield washer use.

23_WD_OM_EN_USC_t.book Page 52

GETTING TO KNOW YOUR INSTRUMENT PANEL85
0-100 mph (0-160 km/h) Timer
Best
Last
Current
Reaction Time — If Selected
0-60ft Duration
Best
Last
Current
Reaction Time — If Selected
1/8 Mile (200 meters) Timer
Best
Last
Current
Reaction Time — If Selected
1/4 Mile (400 meters) Timer
Best
Last
Current
Reaction Time — If Selected
Braking Distance
Distance
From Speed
Current G-Forces
Peak G-Forces
Lap Timer
Lap History
Will list the last four laps with the best lap
highlighted in green.
Top Speed
Driver Assist — If Equipped
Push and release the up or down arrow
button until the Driver Assist display icon/title is
highlighted in the instrument cluster display then
use the left or right arrow button to choose
adaptive cruise control or LaneSense Úpage 117.
Fuel Economy
Push and release the up or down arrow
button until the Fuel Economy Menu icon/title is
highlighted. Push the left or right arrow
button to scroll the submenus, one with current
fuel economy display and one without it.
Current MPG, L/100 km, or km/L
Average MPG, L/100 km, or km/L
Range to empty
Press the OK button to reset the average fuel
economy
NOTE:The Range to empty feature is not able to be reset
through the instrument cluster display controls.
Trip
Push and release the up or down arrow
button until the Trip icon/title is highlighted in the
instrument cluster display, then push and release
the left or right arrow button to select Trip A
or Trip B.
The Trip A and Trip B information will display the
following:
Distance
Average Fuel Economy
Elapsed Time
Hold the OK button to reset all the information.
Stop/Start – If Equipped
Push and release the up or down
arrow button on the steering wheel to see
the Stop/Start status in the driver
interactive display Ú page 114.
Trailer Tow — If Equipped
Push and release the up or down arrow
button until the Trailer Tow Menu icon/title is
highlighted in the instrument cluster display. Push
and release the left or right arrow button to
select Trailer Trip or Trailer Brake.
3

23_WD_OM_EN_USC_t.book Page 85

STARTING AND OPERATING111
4. After the AWD LOW position indicator light is on (not flashing), shift the transmission back into
gear.
NOTE:
If steps 1 or 2 of either the “Preferred” or “Alter -
nate Procedure” are not satisfied prior to
attempting the shift or if they no longer are
being met while the shift attempt is in process,
the desired position indicator light will flash
continuously while the original position indicator
light is on, until all requirements have been met.
The ignition switch must be in the ON/RUN posi -
tion for a shift to take place and for the position
indicator lights to be operable. If the ignition
switch is not in the ON/RUN position, then the
shift will not take place and no position indicator
lights will be on or flashing.
N (Neutral) Shift Procedure
For information regarding the transfer case N
(Neutral) shift procedure Ú page 148.
TOW N GO — IF EQUIPPED
Tow N Go combines the capabilities of the vehicle
control systems, along with driver input, to provide
optimum performance for road conditions.
Push any one of the four drive mode buttons to
select the desired mode.
Drive Mode Buttons

Tow N Go consists of the following positions:
TRACK – Optimizes settings for transmission,
engine, driveline, and suspension in order to
maximize vehicle performance. Also the electric
power steering offers more feedback of the tire
gripping the road. This feature will reset to AUTO
upon an ignition cycle. To turn off Electronic
Stability Control (ESC) Ú page 180.
SPORT – Dry weather, on-road calibration.
Performance based tuning that provides a
rear-wheel drive feel but with improved handling
and acceleration over a two-wheel drive vehicle.
This feature will reset to AUTO upon an ignition
cycle.
TOW – TOW drive mode also optimizes the
transmission shifting for towing, as well as maxi -
mizing straight line traction by optimizing drive -
line settings on AWD system. Use this mode for
towing/hauling. Vehicle suspension will go to
SPORT mode. Trailer Sway Control (TSC) is
always enabled in all drive modes provided that
the ESC OFF indicator light is not illuminated.
TSC is disabled when the ESC OFF lamp is illumi -
nated. This feature will reset to AUTO upon an
ignition cycle.
SNOW – Tuning set for additional stability in
inclement weather. Use on and off-road on
loose traction surfaces such as snow. This
feature will reset to AUTO upon an ignition cycle.
1 — TRACK
2 — SPORT
3 — TOW
4 — SNOW
4

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STARTING AND OPERATING141
(Continued)
(Continued)
Consider the following items when computing the
weight on the rear axle of the vehicle:
The tongue weight of the trailer.
The weight of any other type of cargo or equip
-
ment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:Remember that everything put into or on the trailer
adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options
must be considered as part of the total load on
your vehicle. Refer to the Tire And Loading Infor -
mation placard for the maximum combined weight
of occupants and cargo for your vehicle
Ú page 286.
TOWING REQUIREMENTS
To promote proper break-in of the new vehicle
drivetrain components, the following guidelines
are recommended.
Perform the maintenance listed in Scheduled
Servicing Ú page 249. When towing a trailer,
never exceed the GAWR or GCWR ratings.
WARNING!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the rear
can cause the trailer to sway severely side to
side which will cause loss of control of the
vehicle and trailer. Failure to load trailers heavier
in front is the cause of many trailer collisions.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is driven.
The engine, axle or other parts could be
damaged.
Then, during the first 500 miles (805 km) that
a trailer is towed, do not drive over 50 mph
(80 km/h) and do not make starts at full
throttle. This helps the engine and other parts
of the vehicle wear in at the heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could lose
control of your vehicle and have a collision.
When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading
can cause a loss of control, poor performance
or damage to brakes, axle, engine, transmis -
sion, steering, suspension, chassis structure
or tires.
Safety chains must always be used between
your vehicle and trailer. Always connect the
chains to the hook retainers of the vehicle
hitch. Cross the chains under the trailer
tongue and allow enough slack for turning
corners.
Vehicles with trailers should not be parked on
a grade. When parking, apply the parking
brake on the tow vehicle. Put the tow vehicle
transmission in PARK (P). For four-wheel drive
vehicles, make sure the transfer case is not in
NEUTRAL (N). Always, block or "chock" the
trailer wheels.
GCWR must not be exceeded.
WARNING!
4

23_WD_OM_EN_USC_t.book Page 141

STARTING AND OPERATING147
RECREATIONAL TOWING —
R
EAR-WHEEL DRIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive models) is
allowed ONLY if the rear wheels are OFF the
ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow
this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Shift the transmission into PARK.
4. Turn the ignition OFF.
5. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s
instructions.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING — ALL-WHEEL
D
RIVE MODELS (SINGLE-SPEED
T
RANSFER CASE)
Recreational towing is not allowed. These models
do not have a N (Neutral) position in the transfer
case.
NOTE:This vehicle may be towed on a flatbed or vehicle
trailer provided all four wheels are OFF the ground.
RECREATIONAL TOWING — ALL-WHEEL
D
RIVE MODELS (TWO-SPEED TRANSFER
C
ASE)
The transfer case must be shifted into N (Neutral)
and the transmission must be in PARK for
recreational towing. The N (Neutral) selection
button is adjacent to the transfer case selector
switch. Shifts into and out of transfer case N
(Neutral) can take place with the selector switch in
any position. There is a Mopar® Flat Tow Harness
kit available to enable the Electronic Power
Steering (EPS) while flat towing the vehicle, to
provide more front axle stability. See an authorized
dealer for more information and installation.
NOTE:If the Mopar® Flat Tow Harness kit is installed, the
EPS will use power from the battery to keep the
EPS powered during a flat tow. A battery charging
system is recommended so that the battery is not
depleted over a long trip.
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under the
New Vehicle Limited Warranty.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
4

23_WD_OM_EN_USC_t.book Page 147

148STARTING AND OPERATING
Shifting Into N (Neutral)
Use the following procedure to prepare your
vehicle for recreational towing.

1. Bring the vehicle to a complete stop on level
ground, with the engine running.

2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
NOTE:
Steps 1 through 3 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until
the shift has been completed. If any of
these requirements are not met before
pushing the N (Neutral) button or are no
longer met during the shift, the N (Neutral)
indicator light will flash continuously until all
requirements are met or until the N
(Neutral) button is released.
The ignition must be in the ON/RUN mode
for a shift to take place and for the position
indicator lights to be operable. If the ignition
is not in the ON/RUN mode, the shift will not
take place and no position indicator lights
will be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case N
(Neutral) button (located by the selector
switch) for four seconds. The light behind the N
symbol will blink, indicating shift in progress.
The light will stop blinking (stay on solid) when
the shift to N (Neutral) is complete. A “FOUR
WHEEL DRIVE SYSTEM IN NEUTRAL” message
will appear in the instrument cluster.
CAUTION!
DO NOT dolly tow any AWD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmission
and/or transfer case damage. Tow with all
four wheels either ON the ground, or OFF the
ground (using a vehicle trailer).
Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage
to the transfer case.
The transmission must be in PARK for recre -
ational towing.
Before recreational towing, be certain that the
transfer case is fully in N (Neutral)
Ú page 148. Otherwise, internal damage will
result.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
Do not use a bumper-mounted clamp-on tow
bar on your vehicle. The bumper face bar will
be damaged.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first fully
engaging the parking brake. The transfer case N
(Neutral) position disengages both the front and
rear driveshafts from the powertrain and will
allow the vehicle to roll, even if the transmission
is in PARK. The parking brake should always be
applied when the driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain
that the transfer case is fully in N (Neutral)
before recreational towing to prevent damage to
internal parts.

23_WD_OM_EN_USC_t.book Page 148