2023 DODGE DURANGO steering wheel

200SAFETY
(Continued)
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning Light is
detected, which could affect the
Supplemental Restraint System (SRS),
the Redundant Air Bag Warning Light will
illuminate on the instrument panel. The
Redundant Air Bag Warning Light will stay on until
the fault is cleared. In addition, a single chime will
sound to alert you that the Redundant Air Bag
Warning Light has come on and a fault has been
detected. If the Redundant Air Bag Warning Light
comes on intermittently or remains on while driving
have an authorized dealer service the vehicle
immediately Ú page 88.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger. The
front air bags are a supplement to the seat belt
restraint systems. The driver front air bag is
mounted in the center of the steering wheel. The
passenger front air bag is mounted in the
instrument panel, above the glove compartment.
The words “SRS AIRBAG” or “AIRBAG” are
embossed on the air bag covers.
Front Air Bag/Knee Bolster Locations

Driver And Passenger Front Air Bag
Features
The Advanced Front Air Bag system has multistage
driver and front passenger air bags. This system
provides output appropriate to the severity and
type of collision as determined by the Occupant
Restraint Controller (ORC), which may receive
information from the front impact sensors (if
equipped) or other system components.
The first stage inflator is triggered immediately
during an impact that requires air bag deployment.
A low energy output is used in less severe
collisions. A higher energy output is used for more
severe collisions.
1 — Driver And Passenger Front Air Bags
2 — Driver Knee Impact Bolster/Supplemental
Driver Knee Air Bag
3 — Passenger Knee Impact Bolster
WARNING!
Being too close to the steering wheel or instru
-
ment panel during front air bag deployment
could cause serious injury, including death. Air
bags need room to inflate. Sit back, comfort -
ably extending your arms to reach the steering
wheel or instrument panel.
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
WARNING!

23_WD_OM_EN_USC_t.book Page 200

SAFETY201
(Continued)

This vehicle may be equipped with a driver and/or
front passenger seat belt buckle switch that detects
whether the driver or front passenger seat belt is
buckled. The seat belt buckle switch may adjust the
inflation rate of the Advanced Front Air Bags.

This vehicle may be equipped with driver and/or
front passenger seat track position sensors that
may adjust the inflation rate of the Advanced Front
Air Bags based upon seat position.
This vehicle is equipped with a right front
passenger Occupant Classification System (OCS)
that is designed to provide Passenger Advanced
Front Air Bag output appropriate to the occupant’s
seated weight input, as determined by the OCS.
Front Air Bag Operation
Front Air Bags are designed to provide additional
protection by supplementing the seat belts. Front
air bags are not expected to reduce the risk of
injury in rear, side, or rollover collisions. The front
air bags will not deploy in all frontal collisions,
including some that may produce substantial
vehicle damage — for example, some pole
collisions, truck underrides, and angle offset
collisions.
On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.
Because air bag sensors measure vehicle
deceleration over time, vehicle speed and damage
by themselves are not good indicators of whether
or not an air bag should have deployed.
Seat belts are necessary for your protection in all
collisions, and also are needed to help keep you in
position, away from an inflating air bag.
When the Occupant Restraint Controller (ORC)
detects a collision requiring the front air bags, it
signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the front air
bags.
The steering wheel hub trim cover and the upper
passenger side of the instrument panel separate
and fold out of the way as the air bags inflate to
their full size. The front air bags fully inflate in less
time than it takes to blink your eyes. The front air
bags then quickly deflate while helping to restrain
the driver and front passenger.
Occupant Classification System (OCS) —
Front Passenger Seat

The Occupant Classification System (OCS) is part
of a Federally regulated safety system for this
vehicle. It is designed to provide Passenger
Advanced Front Air Bag output appropriate to the
occupant’s seated weight, as determined by the
OCS.

WARNING!
No objects should be placed over or near the
air bag on the instrument panel or steering
wheel because any such objects could cause
harm if the vehicle is in a collision severe
enough to cause the air bag to inflate.
Do not put anything on or around the air bag
covers or attempt to open them manually. You
may damage the air bags and you could be
injured because the air bags may no longer be
functional. The protective covers for the air
bag cushions are designed to open only when
the air bags are inflating.
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, air bags won’t
deploy at all. Always wear your seat belts even
though you have air bags.
WARNING!
6

23_WD_OM_EN_USC_t.book Page 201

208SAFETY
NOTE:Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.
Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events. The
Occupant Restraint Controller (ORC) determines
whether deployment in a particular rollover event
is appropriate, based on the severity and type of
collision. Vehicle damage by itself is not a good
indicator of whether or not Side Air Bags and seat
belt pretensioners should have deployed.
The Side Air Bags and seat belt pretensioners will
not deploy in all rollover events. The rollover
sensing system determines if a rollover event may
be in progress and whether deployment is
appropriate. In the event the vehicle experiences a
rollover or near rollover event, and deployment is
appropriate, the rollover sensing system will deploy
the side air bags and seat belt pretensioners on
both sides of the vehicle.
The SABICs may help reduce the risk of partial or
complete ejection of vehicle occupants through
side windows in certain rollover or side impact
events.Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring
associated with electrical Air Bag System Compo -
nents listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:Front and/or side air bags will not deploy in all colli -
sions. This does not mean something is wrong with
the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not permanent
and normally heal quickly. However, if you
haven’t healed significantly within a few days, or
if you have any blistering, see your doctor imme -
diately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.

23_WD_OM_EN_USC_t.book Page 208

210SAFETY
Maintaining Your Air Bag System Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like
situations, such as an air bag deployment or hitting
a road obstacle, data that will assist in
understanding how a vehicle’s systems performed.
The EDR is designed to record data related to
vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The
EDR in this vehicle is designed to record such data
as:
How various systems in your vehicle were oper -
ating;
Whether or not the driver and passenger safety
belts were buckled/fastened;
How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
NOTE:EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are
recorded by the EDR under normal driving condi -
tions and no personal data (e.g., name, gender,
age, and crash location) are recorded. However, other parties, such as law enforcement, could
combine the EDR data with the type of personally
identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehicle or
the EDR is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have the special equipment,
can read the information if they have access to the
vehicle or the EDR.
CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up at
all times, including babies and children. Every
state in the United States, and every Canadian
province, requires that small children ride in
proper restraint systems. This is the law, and you
can be prosecuted for ignoring it.
Children 12 years or younger should ride properly
buckled up in a rear seat, if available. According to
crash statistics, children are safer when properly
restrained in the rear seats rather than in the front.
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo
-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.
Do not attempt to modify any part of your air
bag system. The air bag may inflate acciden -
tally or may not function properly if modifica -
tions are made. Take your vehicle to an
authorized dealer for any air bag system
service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening of
seat attachment bolts), take the vehicle to an
authorized dealer. Only manufacturer
approved seat accessories may be used. If it is
necessary to modify the air bag system for
persons with disabilities, contact an autho -
rized dealer.

23_WD_OM_EN_USC_t.book Page 210

229
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the switch bank just below the climate controls.
Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
only when your vehicle is disabled or signaling a
safety hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may discharge the battery.
SOS AND ASSIST MIRROR — IF EQUIPPED

SOS And ASSIST Mirror

If equipped, the rearview mirror contains an SOS
and ASSIST button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 312.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data), 4G (data) network, which comes as a built
in function. Other Uconnect services will only be
operable if your SiriusXM Guardian™ service is
active and you are connected to an operable
LTE (voice/data), 4G (data) network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
7

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IN CASE OF EMERGENCY231
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between the
ASSIST and SOS buttons will continuously illumi -
nate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data), 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data), 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
NOTE:
Never place anything on or near the vehicle’s
LTE (voice/data), 4G (data) and GPS antennas.
You could prevent LTE (voice/data), 4G (data)
and GPS signal reception, which can prevent
your vehicle from placing an emergency call. An
operable LTE (voice/data), 4G (data) network
connection and a GPS signal is required for the
SOS Call system to function properly.
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user's authority to operate
the equipment.
WARNING!
Ignoring the Rearview Mirror light could mean
you will not have SOS Call services. If the Rear -
view Mirror light is illuminated, have an autho -
rized dealer service the SOS Call system
immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
WARNING!
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
7

23_WD_OM_EN_USC_t.book Page 231

IN CASE OF EMERGENCY245
2. Once the tension has been released and the lever has been unlocked, be sure it is stowed
properly and locks into position.

Stowed Position

NOTE:Be sure to replace the cover by snapping it back in
place.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Push and
hold the lock button on the gear selector. Then,
shift back and forth between DRIVE (D) and
REVERSE (R) while gently pressing the accelerator.
NOTE:Shifts between DRIVE (D) and REVERSE (R) can
only be achieved at wheel speeds of 5 mph
(8 km/h) or less. Whenever the transmission
remains in NEUTRAL (N) for more than two
seconds, you must press the brake pedal to
engage DRIVE (D) or REVERSE (R).
Use the least amount of accelerator pedal
pressure that will maintain the rocking motion
without spinning the wheels or racing the engine.
NOTE:Push the ESC OFF button to place the Electronic
Stability Control (ESC) system in “Partial OFF”
mode, before rocking the vehicle Ú page 180.
Once the vehicle has been freed, push the ESC OFF
button again to restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle and
tires. A tire could explode and injure someone.
Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when
you are stuck and do not let anyone near a
spinning wheel, no matter what the speed.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after every
five rocking-motion cycles. This will minimize
overheating and reduce the risk of transmis -
sion failure during prolonged efforts to free a
stuck vehicle.
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
Revving the engine or spinning the wheels too
fast may lead to transmission overheating and
failure. It can also damage the tires. Do not
spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occur -
ring).
7

23_WD_OM_EN_USC_t.book Page 245

IN CASE OF EMERGENCY247
REAR-WHEEL DRIVE MODELS
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be towed
(with rear wheels off the ground) under the
following conditions:
The transmission must be in NEUTRAL (N). For
instructions on shifting the transmission to
NEUTRAL (N) when the engine is off
Ú page 243.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed 30 miles
(48 km). If the transmission is not operable, or the vehicle
must be towed faster than 30 mph (48 km/h) or
farther than 30 miles (48 km), tow with the rear
wheels
OFF the ground. Acceptable methods are to
tow the vehicle on a flatbed, or with the front
wheels raised and the rear wheels on a towing
dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight
position) with the rear wheels raised and the front
wheels ON the ground.
ALL-WHEEL DRIVE MODELS
FCA US LLC recommends towing with all wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed or with one end of the
vehicle raised and the opposite end on a towing
dolly.
If flatbed equipment is not available, and the
transfer case is operable, vehicles with a
two-speed transfer case may be towed (in the
forward direction, with ALL wheels on the ground),
IF the transfer case is in NEUTRAL (N) and the
transmission is in PARK Úpage 146.
Vehicles equipped with a single-speed transfer
case have no NEUTRAL (N) position, and therefore
must be towed will all four wheels OFF the ground.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
CAUTION!
Towing faster than 30 mph (48 km/h) or
farther than 30 miles (48 km) with rear
wheels on the ground can cause severe trans -
mission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.
CAUTION!
Front or rear wheel lifts must not be used (if
the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear wheel
lift is used when towing.
Towing this vehicle in violation of the previ -
ously mentioned requirements can cause
severe transmission and/or transfer case
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
7

23_WD_OM_EN_USC_t.book Page 247