
CUSTOMER ASSISTANCE309
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in your Warranty
Information book.
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1. Towing services provided through Cross Country Motor Club,
Inc. Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY,
where services are provided by Cross Country Motor Club of
California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service or
towing as a result of a mechanical breakdown, dial
toll-free: USA: 1-800-521-2779/Canada:
800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions. You
will be given the name of the service provider and
an estimated time of arrival. If you feel you are in
an unsafe situation, please let us know. With your
consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification
Number (VIN), and you obtain towing services on
your own, you may submit your original receipts
from the licensed towing or service facility, for
services rendered within30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on
vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amount actually
paid, based on the usual and customary charges
for that service in the area where they were
provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be
mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance program is
subject to restrictions and conditions of use, which
are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will
dispatch a service provider to use your vehicle’s
temporary spare tire (if equipped) as
recommended in your Owner’s Manual. This is not
a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home.
We will dispatch a service provider to deliver a
small amount of fuel (maximum two gallons) to get
you to a nearby station. This service is limited to
two occurrences in a 12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s seating
area. It does not cover the cost of replacement
keys.
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314 Blind Spot Monitoring
.................................... 183Body Mechanism Lubrication........................ 261B-Pillar Location............................................. 286Brake Assist System...................................... 178Brake Control System, Electronic.................. 178Brake Fluid.......................................... 268, 307Brake System...................................... 268, 302Anti-Lock (ABS).......................................... 302Fluid Check............................................... 268Master Cylinder......................................... 268Parking...................................................... 102Warning Light.............................................. 88Brake/Transmission Interlock....................... 104Bulb Replacement............................... 278, 280Bulbs, Light.................................................... 227
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Camera, Rear................................................ 134Capacities, Fluid............................................ 306Caps, Filler Oil (Engine)................................................ 253Radiator (Coolant Pressure)...................... 267Car Washes................................................... 299Carbon Monoxide Warning............................ 228Cargo Area Cover............................................. 73Cargo Compartment........................................ 73Light............................................................ 73Luggage Carrier........................................... 74Cargo Light...................................................... 73Cargo Tie-Downs.............................................. 74
Cellular Phone.............................................. 176Center High Mounted Stop Light................... 280Certification Label......................................... 136Chains, Tire................................................... 296Chart, Tire Sizing........................................... 282Check Engine Light
(Malfunction Indicator Light)............................ 96Checking Your Vehicle For Safety................. 225Checks, Safety.............................................. 225Child Restraint.............................................. 210Child RestraintsBooster Seats........................................... 213Child Seat Installation.............................. 222How To Stow An unused ALR Seat Belt.... 220Infant And Child Restraints....................... 212Locating The LATCH Anchorages.............. 217Lower Anchors And Tethers For Children.. 214Older Children And Child Restraints......... 212Seating Positions...................................... 214Child Safety Locks........................................... 25Clean Air Gasoline......................................... 304CleaningWheels..................................................... 295Climate Control................................................ 53Automatic.................................................... 53Cold Weather Operation............................... 101Compact Spare Tire...................................... 293Contract, Service.......................................... 310Cooling Pressure Cap (Radiator Cap)............ 267
Cooling System............................................. 265Adding Coolant (Antifreeze)...................... 266Cooling Capacity....................................... 306Disposal Of Used Coolant......................... 267Drain, Flush, And Refill............................. 266Inspection................................................. 266Points To Remember................................ 267Pressure Cap............................................ 267Radiator Cap............................................. 267Selection Of Coolant(Antifreeze)......................... 266, 306, 307Corrosion Protection..................................... 299Cruise Control (Speed Control)............. 115, 117Cruise Light............................................... 94, 95Customer Assistance.................................... 308Cybersecurity................................................ 153
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Daytime Running Lights...................................46Defroster, Windshield................................... 226De-Icer, Remote Start......................................20Diagnostic System, Onboard............................96DipsticksOil (Engine)............................................... 255Disabled Vehicle Towing............................... 246DisposalAntifreeze (Engine Coolant)...................... 267Door Ajar...................................................89, 90Door Ajar Light..........................................89, 90
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315
Door Locks
............................................... 21, 25Child-Protection Door Lock — Rear Doors.... 25Doors............................................................... 21Driver’s Seat Back Tilt..................................... 28Driving........................................................... 150
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Economy (Fuel) Mode.................................... 104Electric Brake Control System....................... 178Anti-Lock Brake System............................. 177Electronic Roll Mitigation................. 179, 182Electric Remote Mirrors................................... 41Electrical Outlet, Auxiliary (Power Outlet)......... 65Electronic Speed Control (Cruise Control)...... 116Electronic Stability Control (ESC)...................180Electronic Throttle Control Warning Light........ 89Electronically Shifted Transfer Case.... 108, 109Emergency Gas Can Refueling...................... 242Emergency, In Case Of Freeing Vehicle When Stuck...................... 245Hazard Warning Flasher............................ 229Jacking...................................................... 232Jump Starting............................................ 239Emission Control System Maintenance........... 96
Engine........................................................... 253Air Cleaner................................................ 257Break-In Recommendations..................... 101Checking Oil Level.................................... 255Compartment.................................. 253, 254Compartment Identification............. 253, 254Cooling..................................................... 265Exhaust Gas Caution................................ 228Fails To Start............................................ 101Flooded, Starting...................................... 101Fuel Requirements.......................... 303, 306Jump Starting........................................... 239Oil.................................................... 256, 306Oil Filler Cap............................................. 253Oil Filter.................................................... 257Oil Selection........................... 256, 306, 307Oil Synthetic............................................. 257Starting........................................................ 98Engine Oil Life Reset
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.................................. 82
Enhanced Accident Response Feature...209, 248
Ethanol......................................................... 304Exhaust Gas Cautions................................... 228Exhaust System................................... 228, 264Exterior Lights............................... 45, 227, 278
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FiltersAir Cleaner
................................................ 257Air Conditioning........................ 60, 257, 259Engine Oil................................................. 257Engine Oil Disposal................................... 257Flashers........................................................ 229Hazard Warning........................................ 229Turn Signals.............................. 95, 227, 280Flash-To-Pass...................................................47Flooded Engine Starting................................ 101Fluid Capacities............................................ 306Fluid Leaks.................................................... 228Fluid Level ChecksBrake........................................................ 268Engine Oil................................................. 255Fluids And Lubricants.................................... 307Fog Lights..................................................... 280Fog Lights, Service........................................ 280Fold-Flat Seats.................................................28Folding Rear Seats...........................................30Forward Collision Warning............................ 186Four-Way Hazard Flasher.............................. 229Freeing A Stuck Vehicle................................. 245Front Axle (Differential)................................. 269
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316 Fuel
............................................................... 303Additives................................................... 304Clean Air.................................................... 304Economy Mode.......................................... 104Ethanol...................................................... 304Gasoline.................................................... 303Materials Added........................................ 304Methanol................................................... 304Octane Rating........................................... 303Requirements................................. 303, 306Specifications............................................ 307Tank Capacity............................................ 306Fueling........................................................... 135Fuses............................................................. 270
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Garage Door Opener (HomeLink).................... 41Gasoline, (Fuel)............................................. 303Gasoline, Clean Air........................................ 304Gasoline, Reformulated................................. 304Gear Ranges.................................................. 105Glass Cleaning............................................... 301Gross Axle Weight Rating............................... 137Gross Vehicle Weight Rating.......................... 137GVWR............................................................ 136
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Hazard Warning Flashers.............................. 229Head Restraints............................................... 36
Headlights Automatic.................................................... 47Cleaning................................................... 299High Beam/Low Beam Select Switch.......... 46Lights On Reminder..................................... 48On With Wipers............................................ 47Passing........................................................ 47Heated Mirrors................................................. 41Heated Seats................................................... 35Heated Steering Wheel.................................... 26Hill Start Assist.............................................. 181HitchesTrailer Towing........................................... 139HomeLink (Garage Door Opener)..................... 41Hood Prop........................................................ 71Hood Release.................................................. 71
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Ignition............................................................. 16Key Fob Battery Low Or Dead...................... 16Key Fob Not Detected................................. 16Keyless Ignition........................................... 16Keyless Push Button................................... 16Push Button Ignition.................................... 16Switch.......................................................... 16Illuminated Entry.............................................. 51Immobilizer (Sentry Key).................................. 16Inside Rearview Mirror............................40, 229
Instrument Cluster....................................78, 79Display........................................... 79, 80, 83Menu Items.................................................84Instrument Cluster
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.....................................79Instrument Cluster DisplayAudio...........................................................86Driver Assist.................................................85Messages....................................................86Screen Setup...............................................86Speedometer...............................................84Trailer Tow...................................................85Trip..............................................................85Vehicle Info..................................................84Instrument Panel Lens Cleaning................... 301Integrated Trailer Brake Control.................... 142Interior And Instrument Lights.........................49Interior Appearance Care.............................. 300Interior Lights...................................................49Intermittent Wipers (Delay Wipers)..................51InverterPower...........................................................67iPod/USB/MP3 Control....................................63
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Jack Location................................................ 233Jack Operation.............................................. 236JACKING AND TIRE CHANGING
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................ 232Jacking And Tire Changing Instructions......... 232Jacking Instructions...................................... 236Jump Starting................................................ 239
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317
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Key Fob
........................................................... 13Arm The System.......................................... 20Disarm The System..................................... 20Programming Additional Key Fobs.............. 15Key Fob Battery Service
(Remote Keyless Entry)................................... 14
Key Fob Programming (Remote Keyless Entry).. 15
Keyless Enter 'n Go™ Passive Entry............................................... 22Passive Entry Programming......................... 22Keys................................................................. 13Replacement............................................... 15Sentry (Immobilizer).................................... 16
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Lane Change Assist......................................... 48LaneSense.................................................... 131Lap/Shoulder Belts....................................... 193Latches.......................................................... 227Hood........................................................... 71Lead Free Gasoline........................................ 303Leaks, Fluid................................................... 228Life Of Tires................................................... 291Liftgate............................................................ 72Liftgate Window Wiper/Washer....................... 53Light Bulbs..................................................... 227
Lights............................................................ 227Air Bag...................................... 88, 199, 226Automatic Headlights.................................. 47AWD............................................................. 94Brake Assist Warning............................... 181Brake Warning............................................. 88Bulb Replacement........................... 278, 280Cargo........................................................... 73Center Mounted Stop............................... 280Cruise............................................ 93, 94, 95Daytime Running......................................... 46Dimmer Switch, Headlight........................... 45Electric Power Steering................................ 89Electronic Stability Control........................... 91
Electronic Stability Program(ESP) Indicator... 90
Exterior...............................................45, 227Fog.....................................................94, 280Forward Collision Warning.................... 92, 94Hazard Warning Flasher........................... 229Headlights On With Wipers.......................... 47High Beam................................................... 95High Beam/Low Beam Select...................... 46Hood Open.................................................. 90Interior......................................................... 49LaneSense.................................... 92, 94, 95Lights On Reminder..................................... 48Low Fuel...................................................... 92Malfunction Indicator (Check Engine).......... 92
NEUTRAL.....................................................94Oil Temperature...........................................90Park......................................................47, 94Passing........................................................47Reading.......................................................49Rear Servicing.......................................... 280Rear Tail Lamps........................................ 280Seat Belt Reminder.....................................88Security Alarm.............................................91Service............................................. 278, 280Service AWD................................................93Side Marker.............................................. 280Sport Mode..................................................95Stop Start.............................................93, 95Traction Control........................................ 181Trailer Brake Disconnected.........................90Transmission Temperature..........................90Turn Signals....................... 45, 95, 227, 280Vanity Mirror................................................40Warning Instrument Cluster Descriptions....90Load Shed Battery Saver Mode........................87Load Shed Battery Saver On............................87Load Shed Electrical Load Reduction..............87Load Shed Intelligent Battery Sensor...............87Loading Vehicle............................................. 136Tires.......................................................... 286
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318 Locks Child Protection
........................................... 25Manual........................................................ 21Power Door.................................................. 22Lubrication, Body........................................... 261Lug Nuts/Bolts.............................................. 302Luggage Carrier............................................... 74
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Maintenance................................................... 71Maintenance Free Battery............................. 255Maintenance Schedule.................................. 249
Malfunction Indicator Light (Check Engine).. 92, 96
ManualService...................................................... 312Memory Feature (Memory Seats).................... 27Memory Seat................................................... 27Memory Seats And Radio................................ 27Methanol....................................................... 304Mirrors............................................................. 40Electric Remote........................................... 41Exterior Folding........................................... 40Heated........................................................ 41Outside........................................................ 40Rearview............................................ 40, 229Vanity.......................................................... 40Modifications/AlterationsVehicle.......................................................... 9
Monitor, Tire Pressure System...................... 188Mopar Parts.................................................. 311Multi-Function Control Lever............................ 45
N
New Vehicle Break-In Period......................... 101
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Occupant Restraints..................................... 191Octane Rating, Gasoline (Fuel)..................... 303Oil Change Indicator........................................ 82Reset........................................................... 82Oil Filter, Change.......................................... 257Oil Filter, Selection........................................ 257Oil Pressure Light............................................. 90Oil, Engine..................................................... 256Capacity.................................................... 306Checking................................................... 255Dipstick.................................................... 255Disposal................................................... 257Filter......................................................... 257Filter Disposal........................................... 257Identification Logo.................................... 256Materials Added To.................................. 257Pressure Warning Light............................... 90Recommendation............................ 256, 306Synthetic.................................................. 257Viscosity................................................... 306
Onboard Diagnostic System.............................96Operating Precautions.....................................96Operator ManualOwner's Manual........................................ 312Outside Rearview Mirrors.................................40
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Paint Care..................................................... 299Parking Brake............................................... 102ParkSense System, Rear............................... 125Passive Entry....................................................22Performance....................................................84Pets............................................................... 225Pinch Protection...............................................71Placard, Tire And Loading Information.......... 286PowerBrakes...................................................... 302Distribution Center (Fuses)....................... 271Door Locks...................................................22Inverter........................................................67Liftgate........................................................72Mirrors.........................................................41Outlet (Auxiliary Electrical Outlet).................65Seats...........................................................33Steering........................................... 113, 307Sunroof........................................................70Tilt/Telescoping Steering Column................26Windows......................................................68
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319
Power Seats Down
........................................................... 34Forward....................................................... 34Rearward..................................................... 34Up................................................................ 34Pregnant Women And Seat Belts...................197Preparation For Jacking................................. 232PretensionersSeat Belts.................................................. 197
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Radial Ply Tires.............................................. 290Radiator Cap (Coolant Pressure Cap)............ 267Radio Operation............................................ 176Radio Remote Controls.................................. 176Rain Sensitive Wiper System........................... 52Rear Air Conditioning....................................... 58Rear Axle (Differential)................................... 269Rear Camera................................................. 134Rear Cross Path............................................. 185Rear ParkSense System................................ 125Rear Seat Reminder Alert.............................. 178Rear Seats, Folding......................................... 30Rear Wiper/Washer......................................... 53Reclining Front Seats...................................... 29Recreational Towing...................................... 146Shifting Into Transfer Case Neutral (N)..... 148Shifting Out Of Transfer Case Neutral (N).. 149
Reformulated Gasoline................................. 304Refrigerant........................................... 258, 259Release, Hood................................................. 71Reminder, Seat Belt...................................... 192Remote ControlStarting System........................................... 17Remote Keyless Entry...................................... 13Arm The Alarm............................................. 20Disarm The Alarm........................................ 20Programming Additional Key Fobs............... 15Remote Sound System (Radio) Control......... 176Remote StartingExit Remote Start Mode.............................. 19Remote Starting System.................................. 17Replacement Bulbs...................................... 278Replacement Keys........................................... 15Replacement Tires........................................ 292Reporting Safety Defects.............................. 311Restraints, Child........................................... 210Restraints, Head.............................................. 36Retractable Cargo Area Cover.......................... 73Roll Over Warning.............................................. 8Roof Type Carrier............................................. 74Rotation, Tires.............................................. 297
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Safety Checks Inside Vehicle........................ 226Safety Checks Outside Vehicle..................... 227Safety Defects, Reporting............................. 311
Safety Information, Tire................................. 281Safety Tips.................................................... 225Safety, Exhaust Gas...................................... 228Schedule, Maintenance................................ 249Seat Belt Reminder..........................................88Seat Belts............................................ 192, 226Adjustable Shoulder Belt.......................... 196Adjustable Upper Shoulder Anchorage..... 196
Adjustable Upper Shoulder Belt Anchorage.. 196
Automatic Locking Retractor (ALR)........... 197Child Restraints........................................ 210Energy Management Feature................... 197Extender................................................... 196Front Seat............................... 192, 193, 195Inspection................................................. 226Lap/Shoulder Belt Operation.................... 195Lap/Shoulder Belt Untwisting................... 195Lap/Shoulder Belts................................... 193Operating Instructions.............................. 195Pregnant Women...................................... 197Pretensioners........................................... 197Rear Seat.................................................. 193Reminder.................................................. 192Seat Belt Extender.................................... 196Seat Belt Pretensioner.............................. 197Untwisting Procedure................................ 195Seat Belts Maintenance................................ 30011
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322 Transfer Case
................................................ 270Electronically Shifted....................... 108, 109Fluid.......................................................... 307Maintenance............................................. 270Transmission................................................. 104Automatic........................................ 104, 269Fluid.......................................................... 307Maintenance............................................. 269Shifting...................................................... 103Transporting Pets.......................................... 225Tread Wear Indicators................................... 291Turn Signals............................................ 95, 280
U
Uconnect Settings Customer Programmable Features
............. 22Uniform Tire Quality Grades........................... 298Universal Garage Door Opener
(Homelink®) — If Equipped
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........................ 41Unleaded Gasoline........................................ 303Untwisting Procedure, Seat Belt.................... 195
V
Vanity Mirrors.................................................. 40Vehicle Identification Number (VIN).............. 302Vehicle Loading................................... 136, 286Vehicle Maintenance.................................... 256Vehicle Modifications/Alterations...................... 9Vehicle Security System................................... 20Vehicle Storage.......................................60, 299Voice Command............................................... 38Voice Recognition System (VR)........................ 38
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Warning Flashers, Hazard............................. 229Warning Lights
(Instrument Cluster Descriptions).................... 92Warnings, Roll Over........................................... 8Warranty Information.................................... 311Washers, Windshield..............................51, 255Washing Vehicle........................................... 299Wheel And Wheel Tire Care.......................... 295
Wheel And Wheel Tire Trim........................... 295Wind Buffeting.................................................70Window Fogging...............................................60Windows..........................................................68Power...........................................................68Reset Auto-Up..............................................69Windshield Defroster.................................... 226Windshield Washers.............................. 51, 255Fluid.......................................................... 255Windshield Wiper Blades.............................. 261Windshield Wipers...........................................51Wipers Blade Replacement........................... 261Wipers, Intermittent.........................................51Wipers, Rain Sensitive.....................................52Wireless Charging Pad.....................................68
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