2023 DODGE CHALLENGER gas mileage

SERVICING AND MAINTENANCE239
(Continued)
NOTE:
It is the owner's responsibility to maintain the proper
level of protection against freezing according to the
temperatures occurring in the area where the vehicle is
operated.
 Some vehicles require special tools to add coolant
properly. Failure to fill these systems properly could
lead to severe internal engine damage. If any coolant is
needed to be added to the system, please contact an
authorized dealer.
 Mixing engine coolant types is not recommended and
can result in cooling system damage. If HOAT and OAT
coolant are mixed in an emergency, have an authorized
dealer drain, flush, and refill with OAT coolant
(conforming to MS.90032) as soon as possible.
Cooling System Pressure Cap
The cap must be fully tightened to prevent loss of engine
coolant (antifreeze), and to ensure that engine coolant will
return to the radiator from the coolant expansion
bottle/recovery tank (if equipped).
The cap should be inspected and cleaned if there is any
accumulation of foreign material on the sealing surfaces.
Disposal Of Used Coolant
Used ethylene glycol-based coolant (antifreeze) is a
regulated substance requiring proper disposal. Check with
your local authorities to determine the disposal rules for
your community. To prevent ingestion by animals or
children, do not store ethylene glycol-based coolant in
open containers or allow it to remain in puddles on the
ground: clean up any ground spills immediately. If
ingested, seek emergency assistance immediately.
Coolant Level
The coolant bottle provides a quick visual method for
determining that the engine coolant (antifreeze) level is
adequate. With the engine off and cold, the level of the
engine coolant in the bottle should be between the ranges
indicated on the bottle.
The radiator normally remains completely full, so there is
no need to remove the radiator cap unless checking for
engine coolant freeze point or replacing engine coolant.
Advise your service attendant of this. As long as the engine
operating temperature is satisfactory, the coolant bottle
need only be checked once a month.
When additional engine coolant is needed to maintain the
proper level, it should be added to the coolant bottle. Do
not overfill.
Cooling System Notes
NOTE:When the vehicle is stopped after a few miles/kilometers
of operation, you may observe vapor coming from the front
of the engine compartment. This is normally a result of
moisture from rain, snow, or high humidity accumulating
on the radiator and being vaporized when the thermostat
opens, allowing hot engine coolant (antifreeze) to enter
the radiator.
If an examination of your engine compartment shows no
evidence of radiator or hose leaks, the vehicle may be
safely driven. The vapor will soon dissipate.
Do not overfill the coolant expansion bottle.
 Check the coolant freeze point in the radiator and in
the coolant expansion bottle. If engine coolant needs
to be added, the contents of the coolant expansion
bottle must also be protected against freezing.
 If frequent engine coolant additions are required, the
cooling system should be pressure tested for leaks.
 Maintain engine coolant concentration at a minimum
of 50% OAT coolant (conforming to MS.90032) and
distilled water for proper corrosion protection of your
engine which contains aluminum components.
 Make sure that the coolant expansion bottle overflow
hoses are not kinked or obstructed.
 Keep the front of the radiator clean. If your vehicle is
equipped with air conditioning, keep the front of the
condenser clean.
 Do not change the thermostat for Summer or Winter
operation. If replacement is ever necessary, install
ONLY the correct type thermostat. Other designs may
result in unsatisfactory engine cooling performance,
poor gas mileage, and increased emissions.
WARNING!
Do not open hot engine cooling system. Never add
engine coolant (antifreeze) when the engine is over -
heated. Do not loosen or remove the cap to cool an
overheated engine. Heat causes pressure to build up
in the cooling system. To prevent scalding or injury,
do not remove the pressure cap while the system is
hot or under pressure.
 Do not use a pressure cap other than the one speci -
fied for your vehicle. Personal injury or engine
damage may result.
WARNING!
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280
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the current
problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident or
work done that is not on your maintenance log, let the
service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
(additional charges may apply). If you need a rental, it is
advisable to make these arrangements when you call for
an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. FCA US LLC's authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you are
still not satisfied, talk to the general manager or owner of
the authorized dealer. They want to know if you need
assistance. If an authorized dealer is unable to resolve the
concern, you may contact the FCA US LLC's Customer
Assistance center.
Any communication to FCA US LLC's customer center
should include the following information:
Owner's name and address
 Owner's telephone number (home, mobile, and office)
 Authorized dealer name
 Vehicle Identification Number (VIN)
 Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services if you
are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
your Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out of
gas/fuel delivery, tire service, lockout service or towing as
a result of a mechanical breakdown, dial toll-free: USA:
1-800-521-2779/Canada: 1-800-363-4869. Provide your
name, Vehicle Identification Number (VIN) required for
covered services, license plate number, and your location,
including the telephone number from which you are
calling. Briefly describe the nature of the problem and
answer a few simple questions.

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CUSTOMER ASSISTANCE281
You will be given the name of the service provider and an
estimated time of arrival. If you feel you are in an unsafe
situation, please let us know. With your consent, we will
contact local police or safety authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on vehicle and
service eligibility. If eligible, we will reimburse you for the
reasonable amount actually paid, based on the usual and
customary charges for that service in the area where they
were provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be mailed
to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by
FCA US LLC. Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a 12-month
period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
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