MULTIMEDIA147
Messages
Push and hold the VR button on the steering
wheel to activate a Siri voice recognition
session. Apple CarPlay® allows you to use Siri
to send or reply to text messages. Siri can also
read incoming text messages, but drivers will not be able
to read messages, as everything is done via voice.
Maps
Push and hold the VR button on the steering
wheel until the beep or tap the Microphone
icon to ask Apple® Siri to take you to a desired
destination by voice. You can also touch the
Navigation icon in Apple CarPlay® to access
Apple® Maps.
Apps
The Apple CarPlay® App plays all compatible apps that are
available to use, every time it is launched. You must have
the compatible app downloaded, and you must be signed
in to the app through your mobile device for it to work with
Apple CarPlay®.
Refer to http://www.apple.com/ios/carplay/ (US) or
https://www.apple.com/ca/ios/carplay/ (Canada) to see
the latest list of available apps for Apple CarPlay®.
Apple CarPlay® Voice Command
NOTE:Feature availability depends on your carrier and mobile
phone maker. Some Apple CarPlay® features may not be
available in every region and/or language.
Apple CarPlay® allows you to use your voice to interact
with Siri through your vehicle’s voice recognition system,
and use your smartphone’s data plan to project your
iPhone® and a number of its apps onto your Uconnect
touchscreen. Connect your iPhone® 5 or higher to one of
the media USB ports, using the factory-provided Lightning
cable, and press the new Apple CarPlay® icon that
replaces your Phone icon on the main menu bar to begin
Apple CarPlay®. Push and hold the VR button on the
steering wheel, or press and hold the Home button within
Apple CarPlay®, to activate Siri, which recognizes natural
voice commands to use a list of your iPhone® features:
Phone
Music
Messages
Maps — If Equipped
Additional Apps — If Equipped
NOTE:Apple CarPlay® is a trademark of Apple® Inc. iPhone® is
a trademark of Apple® Inc., registered in the US and other
countries. Apple® terms of use and privacy statements
apply.
ANDROID AUTO™ AND APPLE
C
ARPLAY® TIPS AND TRICKS
Android Auto™ And Apple CarPlay® Automatic Bluetooth®
Pairing
After connecting to Android Auto™ or Apple CarPlay® for
the first time and undergoing the setup procedure, the
smartphone pairs to the Uconnect system via Bluetooth®
without any setup required every time it is within range, if
Bluetooth® is turned on.
NOTE:Apple CarPlay® uses a USB connection while Android
Auto™ uses both USB and Bluetooth® connections to
function. The connected device is unavailable to other
devices when connected using Android Auto™ or Apple
CarPlay®.
Multiple Devices Connecting To The Uconnect System —
If Equipped
It is possible to have multiple devices connected to the
Uconnect system. For example, if using Android Auto™/
Apple CarPlay®, the connected device will be used to
place hands-free phone calls or send hands-free text
messages. However, another device can also be paired to
the Uconnect system, via Bluetooth®, as an audio source,
so the passenger can stream music.
NOTE:Apple CarPlay® and Android Auto™ can only be launched
from the front and center console USB ports.
5
23_LA_OM_EN_USC_t.book Page 147
158MULTIMEDIA
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by repositioning the mobile phone within the vehicle. This
condition is not harmful to the radio. If your radio
performance does not satisfactorily improve from
repositioning the mobile phone, it is recommended that
the volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless radio is
far below the FCC and IC radio frequency exposure limits.
Nevertheless, the wireless radio will be used in such a
manner that the radio is 8 inches (20 cm) or further from
the human body. The internal wireless radio operates within guidelines
found in radio frequency safety standards and
recommendations, which reflect the consensus of the
scientific community.
The radio manufacturer believes the internal wireless
radio is safe for use by consumers. The level of energy
emitted is far less than the electromagnetic energy
emitted by wireless devices such as mobile phones.
However, the use of wireless radios may be restricted in
some situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning on the
wireless radio
Úpage 284.
23_LA_OM_EN_USC_t.book Page 158
200IN CASE OF EMERGENCY
(Continued)
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you will be
connected to a representative for assistance.
Roadside Assistance will know what vehicle you’re
driving and its location. Additional fees may apply for
roadside Assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all other
vehicle issues.
Uconnect Customer Care - Total support for Radio,
Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
Indication that the occupant placed a SOS Call.
The vehicle brand.
The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional help is needed.NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional help is
needed. Once the SOS operator opens a voice
connection with the vehicle’s SOS Call system, the
operator should be able to speak with you or other
vehicle occupants and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system will
attempt to remain connected with the SOS oper -
ator until the SOS operator terminates the connec -
tion. 5. The SOS operator may attempt to contact appropriate
emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect and SiriusXM
Guardian™ features and applications in this vehicle.
Only use Uconnect features and SiriusXM Guardian™
services when it is safe to do so. Failure to do so may
result in an accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
23_LA_OM_EN_USC_t.book Page 200
280
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the current
problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident or
work done that is not on your maintenance log, let the
service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
(additional charges may apply). If you need a rental, it is
advisable to make these arrangements when you call for
an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. FCA US LLC's authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you are
still not satisfied, talk to the general manager or owner of
the authorized dealer. They want to know if you need
assistance. If an authorized dealer is unable to resolve the
concern, you may contact the FCA US LLC's Customer
Assistance center.
Any communication to FCA US LLC's customer center
should include the following information:
Owner's name and address
Owner's telephone number (home, mobile, and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services if you
are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
your Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out of
gas/fuel delivery, tire service, lockout service or towing as
a result of a mechanical breakdown, dial toll-free: USA:
1-800-521-2779/Canada: 1-800-363-4869. Provide your
name, Vehicle Identification Number (VIN) required for
covered services, license plate number, and your location,
including the telephone number from which you are
calling. Briefly describe the nature of the problem and
answer a few simple questions.
23_LA_OM_EN_USC_t.book Page 280
CUSTOMER ASSISTANCE281
You will be given the name of the service provider and an
estimated time of arrival. If you feel you are in an unsafe
situation, please let us know. With your consent, we will
contact local police or safety authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on vehicle and
service eligibility. If eligible, we will reimburse you for the
reasonable amount actually paid, based on the usual and
customary charges for that service in the area where they
were provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be mailed
to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by
FCA US LLC. Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a 12-month
period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
10
23_LA_OM_EN_USC_t.book Page 281
CUSTOMER ASSISTANCE283
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle, system, and/
or components and is written in straightforward language
with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make it
easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca
(Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through Archway at:
1-800-387-1143 (Canada)
10
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284CUSTOMER ASSISTANCE
GENERAL INFORMATION
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Innovation, Science and Economic Development
Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation. Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux
appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes
dos condiciones:
1. es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su
operación no deseada.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have changed
your address, please provide the following information
and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004
Make sure to include the following:
Date of Sale (mm/dd/yy)
Vehicle Indentification Number (17 Character ID
located on top left of the instrument panel)
Exact Odometer Reading
First and Last Name
Phone Number
Street Address, City, State and Zip Code
Email Address
*Applies to US residents only.
23_LA_OM_EN_USC_t.book Page 284
285
INDEX
AAbout Your Brakes ................................................ 74, 273
Adaptive Cruise Control (ACC) .................................84, 85
Adding Engine Coolant (Antifreeze) ............................ 238
Adding Washing Fluid .................................................. 230
Additives, Fuel .............................................................. 275
Advance Phone Connectivity ....................................... 142
Air Bag........................................................................... 180 Advance Front Air Bag ............................................ 180
Air Bag Operation.................................................... 181
Air Bag Warning Light ............................................. 179
Enhanced Accident Response ...................... 184
, 222
Event Data Recorder (EDR).................................... 222 Front Air Bag ........................................................... 180
If Deployment Occurs ............................................. 183
Knee Impact Bolsters ............................................. 181
Maintaining Your Air Bag System .......................... 184
Maintenance ........................................................... 184
Redundant Air Bag Warning Light ......................... 179
Side Air Bags ........................................................... 181
Transporting Pets.................................................... 196
Air Bag Light ................................................. 63
, 179, 196
Air Cleaner, Engine (Engine Air Cleaner Filter) ........... 233
Air Conditioner Maintenance ...................................... 234
Air Conditioner Refrigerant .......................................... 234
Air Conditioner System ................................................ 234
Air Conditioning ............................................................... 45
Air Conditioning Filter ........................................... 49
, 234
Air Conditioning System..................................................45 Air Conditioning, Operating Tips ..................................... 48Air Filter......................................................................... 233 Air Pressure
Tires.......................................................................... 261
Alarm Arm The System.................................................. 19
, 20
Panic........................................................................... 13
Rearm The System .................................................... 20
Security Alarm..................................................... 19
, 66
Alarm System Security Alarm............................................................ 19
All Wheel Drive Towing ...................................................................... 222
All Wheel Drive (AWD)...................................................241
Alterations/Modifications Vehicle.......................................................................... 8
Alternate Tire Service Kit — If Equipped
b
.............. 211
Android Auto........................................................ 144, 145
Android auto™
b
....................................................... 144
Antifreeze (Engine Coolant) ............................... 238, 277
Disposal ...................................................................239
Anti-Lock Brake System (ABS) ..................................... 159
Anti-Lock Warning Light.................................................. 66
Apple CarPlay ...................................................... 144
, 147
Apple carplay® ¹ ...........................................................146
Arming System Security Alarm............................................................ 19
Assist, Hill Start ............................................................. 162
Audio Settings ............................................................... 131
Audio Systems (Radio) ................................................. 106
Auto Down Power Windows............................................ 52
Automatic Door Locks .................................................... 24 Automatic Headlights ..................................................... 41 Automatic High Beams .................................................. 40
Automatic Temperature Control (ATC) .......................... 48
Automatic Transmission ................................................ 79 Adding Fluid .................................................... 241
, 279
Fluid And Filter Change........................................... 241
Fluid Change ........................................................... 241
Fluid Level Check .................................................... 241
Fluid Type .......................................................241
, 279
Special Additives ..................................................... 241
Automatic Transmission Limp Home Mode ................. 81
AutoPark ......................................................................... 72
Autostick Operation ................................................................... 82
AWD Towing...................................................................... 222
Axle Fluid....................................................................... 279
Axle Lubrication ............................................................ 279
BBack Up Camera............................................................. 96
Battery.................................................................... 64, 231
Charging System Light .............................................. 64
Keyless Key Fob Replacement................................. 13
Location ................................................................... 231
Belts, Seat..................................................................... 196
Blind Spot Monitoring .................................................. 164
Bluetooth Connecting To A Particular Mobile PhoneOr Audio Device After Pairing ............................ 139
Body Mechanism Lubrication ...................................... 235
B-Pillar Location ........................................................... 258
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