2023 CITROEN DS4 ESP

39
Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5 Mhz is displayed...).The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels,
basement car parks...) block reception, including
in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a car wash or into
an underground car park). Have the aerial checked by a dealer.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes. The station is not received or has changed its
name in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the
station name.Press on the "Update list" button in the "Radio
stations" secondary menu.
DS Connect Nav

40
Media
QUESTIONRESPONSESOLUTION
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes). Some files supplied with the memory stick
may greatly slow down access to reading
the memory stick (multiplication by 10 of the
catalogue time).Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of
a format not recognised by the audio system.
The CD has been recorded in a format that is
not compatible with the player (udf, ...).
The CD is protected by an anti-pirating system
not recognised by the audio system.Check that the CD is inserted in the player the
right way up.
Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
Check the content in the case of a recorded CD:
consult the advice in the "AUDIO" section.
The audio system CD does not read DVDs.
Due to poor quality, certain burned CDs will not
be read by the audio system.
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick. Upon insertion of a new key, the system reads
a certain amount of data (directory, title, artist,
etc.). This may take from a few seconds to a few
minutes.This is per fectly normal.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.To start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer
of this information.
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41
Telephone
QUESTIONRESPONSESOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible.Check that your telephone has Bluetooth
switched on.
Check in the telephone settings that it is "visible
to all".
The Bluetooth telephone is not compatible with
the system. You can check the compatibility of your
telephone at the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and the
telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call.
Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, etc.).
Some contacts are duplicated in the list. The options for synchronising contacts are synchronising the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.Select "Display SIM card contacts" or "Display
telephone contacts".
The contacts are listed in alphabetical order. Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.Modify the telephone directory display settings.
The system does not receive SMS. The Bluetooth mode does not permit sending
SMS text messages to the system.
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42
Settings
QUESTIONRESPONSESOLUTION
When changing the setting of treble and bass,
the equalizer setting is deselected.
When changing the equalizer setting, the treble
and bass settings are reset. The selection of an equalizer setting imposes
the settings for treble and bass and vice-versa.
Modify the treble and bass or equalizer settings
to obtain the desired musical ambience.
When changing the balance setting, distribution
is deselected.
When changing the distribution setting, the
balance setting is deselected. The selection of a distribution setting imposes
the balance settings and vice-versa.
Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality between
the different audio sources. To allow for optimal listening quality, the
audio settings can be tailored to different
sound sources, which can generate audible
differences when changing source.Check that the audio settings are adapted to
the sources listened to. It is recommended
that the audio settings (Bass, Treble, Balance)
be adjusted to the middle position, select the
"None" musical ambience and set the loudness
correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.
When the engine is off, the system stops after
several minutes of use. When the engine is switched off, the system's
operating time depends on the state of charge
of the battery.
In normal off state, the system automatically
goes into energy economy mode to maintain an
adequate charge in the battery.Start the vehicle’s engine to increase the charge
of the battery.
The date and time cannot be set. Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.Settings menu/Options/Time-Date setting.
Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).
DS Connect Nav

4
RDS
RDS, if displayed, makes it possible
to continue listening to the same radio
station using the alternative frequencies
function. However, in certain conditions,
coverage of an RDS station may not be
assured throughout the entire country
as radio stations do not cover 100% of
the territory. This explains the loss of
reception of the station during a journey.When the radio station is displayed
in the screen, press OK to display
the contextual menu.
Select " RDS" and confirm to save.
" RDS " is displayed in the screen.
Hear TA messages
The TA (Traffic Announcement) function
gives priority to TA alert messages.
To operate, this function needs good
reception of a radio station that carries
this type of message. When a traffic report
is transmitted, the current audio source
(Radio, CD, USB, etc.) is interrupted
automatically to play the TA message.
Normal play of the media previously
playing is resumed at the end of the
message. Press TA I N FO
to activate or
deactivate the reception of traffic
messages.
Hear INFO messages
The INFO function gives priority to TA
alert messages. To be active, this function
needs good reception of a radio station
that transmits this type of message. When
a message is transmitted, the current
audio source (Radio, CD, USB, etc.) is
interrupted automatically to receive the
INFO message. Normal play of the media
previously playing is resumed at the end
of the message.
Make a long press on TA I N FO to
display the list of categories.
Select or deselect categories to
activate or deactivate the reception
of the corresponding messages.
Display TEXT INFO
Text info is information transmitted by
the radio station related to the current
programme or song.
Screen C
When the radio station is displayed
in the screen, press OK to display
the contextual menu.
Select " RadioText (TXT) display "
and confirm OK to save.
Bluetooth® audio system

5
DAB (Digital Audio
Broadcasting) radio
Digital Radio
Digital radio provides a superior audio
quality and also additional categories of
traffic announcements (TA INFO).
The different multiplexes offer a choice
of radio stations arranged in alphabetical
o r d e r.Change band (FM1, FM2, DAB,...)
Change of station within the same
"multiplex service".
Start a search for the next "multiplex
service".
Long press: selection of the
categories of news desired among
Transport, News, Entertainment and
Special Flash (available according to
the station). When the radio station is displayed in
the screen , press "
OK" to display the
contextual menu.
(Frequency hopping (RDS), DAB / FM
auto tracking, RadioText (TXT) display,
Information on the station, etc.).
DAB/FM auto tracking
"DAB" does not cover 100% of the
te r r i to r y.
When the digital radio signal is weak,
"DAB
/ FM auto tracking" allows you to
continue listening to the same station,
by automatically switching to the
corresponding "FM" analogue station (if
there is one).
Press the " Menu" button.
Select " Multimedia " and confirm.
Select " DAB
/ FM auto tracking"
and confirm. If "DAB
/ FM auto tracking" is enabled,
there is a lag of a few seconds when the
system switches to analogue radio "FM",
sometimes with a change in volume.
Once the digital signal quality is restored,
the system automatically changes back
to " DA B ".
If the "DAB" station you are listening to is
not available on "FM" (" DAB/FM" option
struck-through), or if "DAB
/ FM auto
tracking" is not enabled, the sound will be
cut when the digital signal is too weak.
Bluetooth® audio system

13
Interactive voice response
From the contextual menu, select
"DTMF tones " and confirm to use
the numerical keypad to navigate in
the interactive voice response menu.
Consultation call
From the contextual menu, select
" Switch " and confirm to return to a
call left on hold.
Directory
To access the directory, press and
hold SOURCE or SRC.
or press OK , and
select " Call" and confirm.
Select " Directory " to see the list of
contacts. To modify the contacts saved in the
system, press MENU
then select
" Telephone " and confirm.
Select " Directory management "
and confirm.
Yo u c a n :
- "
Consult an entr y ",
- "
Delete an entry ",
- "
Delete all entries ".
The system accesses the
telephone's contacts directory,
depending on its compatibility, and
while it is connected by Bluetooth.
With certain telephones connected
by Bluetooth you can send a contact
to the directory of the audio system.
Contacts imported in this way are
saved in a permanent directory
visible to all, whatever the telephone
connected.
The menu for the directory is not
accessible if it is empty.
Audio settings
Screen C
Press ¯ to display the audio
settings menu.
The settings available are:
-


Ambience,
-

Bass,
-


Treble,
-


Loudness,
-

D

istribution: Personalised or Driver,
-
L

eft/right balance ,
-
F

ader (front/rear balance),
-
Aut

o. volume Select and confirm " Other
settings… " to display the rest of the
list of settings available.
Bluetooth® audio system

14
The distribution (or spatialisation using the
Arkamys© system), is an audio process
which allows the sound quality to be
improved according to the setting chosen,
corresponding to the position of the
listeners in the vehicle.
The audio Ambience, Treble and
Bass


settings are different and
independent for each sound source.
Onboard audio: Arkamys
© Sound Staging
optimises the distribution of sound in the
passenger compartment.
Frequently asked questions
The following information groups together the
answers to the most frequently asked questions
concerning your audio system.
Bluetooth® audio system