140
Practical information
Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol
respectively.
The only petrol fuel additives authorised for use are those that meet the B715001
standard.
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 53 litres
(Petrol) or 40 litres (Rechargeable hybrid).
Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached, this
warning lamp lights up on the instrument
panel, accompanied by the display of a message
and an audible signal. When it first comes on,
about 6 litres of fuel remain.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by the message and the audible
signal. When driving, this message and audible
signal are repeated with increasing frequency as
the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
A small arrow by the warning lamp indicates on which side of the vehicle the
fuel filler flap is located.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
Any addition of fuel must be in quantities of at
least 10 litres, in order to be registered by the
fuel gauge.
Opening the filler flap may create a noise caused
by an inrush of air. This vacuum is entirely
normal, resulting from the sealing of the fuel
system.
The filler cap is built into the filler
flap or must be
unscrewed (depending on version).
To refuel in complete safety:
►
Y
ou must switch off the engine.
► To open the filler flap, press the flap opening
button or press the rear edge of the filler flap
(depending on version).
Rechargeable hybrid vehicles
After pressing the button, it may take a
few minutes for the filler flap to open.
If the flap becomes stuck, press and hold the
button for more than 3
seconds.
►
T
ake care to select the pump that delivers the
correct fuel type for the vehicle's engine (see a
reminder label on the inside of the filler flap).
► Turn the filler cap to the left, remove it
and place it on its support on the filler flap
(depending on version).
►
Insert the filler nozzle and push it in as far as
possible before starting to refuel (to minimise the
risk of splashing).
148
Practical information
The control unit can be reset by simultaneously disconnecting the chargi\
ng connector and the wall socket.
Then, reconnect the wall socket first. For more information, refer to the handbook.
Charging the traction
battery (Rechargeable
hybrid)
For a full charge, follow the charging procedure
without interrupting it, until it stops automatically.
Charging may be performed either immediately
(by default) or deferred.
Deferred charging is set via the touch
screen or the MyCitroën App application.
When the vehicle is connected, the following
information is displayed on the instrument panel:
–
T
raction battery charge status (%).
–
Remaining range (miles or km).
–
Estimated charging time (calculation may take
a few seconds).
–
Charging speed (miles or km gained per hour).
After the instrument panel has been put into
standby mode, this information can be displayed
again by unlocking the vehicle or opening a door
.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
Lounge mode
When the vehicle is connected, it is
possible to switch on the ignition and use
certain functions such as the audio and
telematics system and the air conditioning
system for several hours.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle in storage for more than 1
month
In the event of a long period of non-use of
the vehicle (beyond 4 weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level
is a low or very low, especially at negative
ambient temperatures. ALWAYS make sure
that the traction battery has a charge between
20% and 40% if you do not plan to use your
vehicle for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Refer to the Accessory battery
(Rechargeable hybrid) section for the
battery disconnection procedure.
Precautions
Rechargeable hybrid vehicles have
been developed in accordance with the
recommendations for maximum electromagnetic
field limits established by the ICNIRP
(International Commission on Non-Ionizing
Radiation Protection - 1998 Guidelines).
Wearers of pacemakers or equivalent
devices should consult a doctor to
enquire about any applicable precautionary
measures, or contact the manufacturer of their
implanted electronic medical device to check that
it is guaranteed to operate in an environment
compliant with the ICNIRP guidelines.
149
Practical information
7If in doubt, during charging, do not remain
inside or near the vehicle, near the charging
cable or the charging unit, even for a short time.
Before charging
Depending on the context:
►
Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►
Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W
allbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
For more information, contact a CITROËN
dealer or a qualified workshop.
During charging
As a safety measure, the engine will
not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
While charging is in progress, unlocking the
vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–
Some areas remain very hot, even an hour
after charging ends - risk of burns!
– The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
► Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
►
Open the charging flap by pressing the top
right push-button, and check that there are
no foreign bodies on the vehicle's charging
connector
.
The light guides in the flap come on white.
Domestic charging (mode 2)
► First, connect the charging cable from the
control unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER
indicator lamp remains on in green.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the vehicle's charging
connector
.
The start of charging is confirmed by the flashing
of the green light guides in the flap and the
flashing of the
CHARGE indicator lamp in green
on the control unit.
If this is not the case, charging has not started;
restart the procedure, ensuring that all of the
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Accelerated charging (mode 3)
156
Practical information
Observe the legislation in force in your
country relating to the use of snow
chains and maximum authorised speeds.
Use only chains designed to be fitted to the type
of wheel fitted to the vehicle:
Original tyre size Maximum link size 215/65 R17 9 mm
205/55 R19 9 mm
For more information, contact a CITROËN dealer
or a qualified workshop.
Installation tips
► To fit the snow chains during a journey, stop
the vehicle on a flat surface at the side of the
road.
►
Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
►
Fit the snow chains following the instructions
provided by the manufacturer
.
►
Move off gently and drive for a few moments,
without exceeding 31
mph (50 km/h).
►
Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that you
practise fitting the snow chains on a level
and dry surface before setting off.
Avoid driving with snow chains on roads that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
– For less than 10 minutes, to use the
equipment for approximately 5 minutes.
–
For more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
T
o recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from starting.
For more information on the 12
V battery,
refer to the corresponding section.
Load reduction mode
This system manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as the air conditioning and the
heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
159
Practical information
7level: the correct level is between marks A (max)
and B (min).
Do not start the engine if the level is:
–
above mark
A: contact a CITROËN dealer or a
qualified workshop.
–
below mark B
: top up the engine oil
immediately.
Oil grade
Before topping up or changing the
engine oil, check that the oil is suitable
for your engine and complies with the
recommendations in the service schedule
supplied with the vehicle (or available from
your CITROËN dealer or qualified workshop).
Use of non-recommended oil may invalidate
your warranty in the event of engine failure.
Topping up the engine oil level
For the location of the engine oil filler cap, please
refer to the corresponding engine compartment
illustration.
►
Add oil in small quantities, avoiding any spills
on engine components (risk of fire).
►
W
ait a few minutes before checking the level
again using the dipstick.
►
T
op up the level if necessary.
►
After checking the level, carefully screw the
oil filler cap back on
and replace the dipstick in
its tube.
The oil level indication displayed on the instrument panel when the ignition is
switched on is not valid for 30 minutes
following an addition of oil.
Brake fluid
The level of this fluid should be close to
the "MAX" mark. If not, check the brake
pads for wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule.
Clean the cap before removing it to refill.
Use only DOT4 brake fluid from a sealed
container.
Engine coolant
It is normal to top up this fluid between
two services.
The check and top-up must only be done with
the engine cold.
A level of coolant that is too low risks causing
major damage to the engine; the coolant level
must be close to the "MAX" mark without ever
going above it.
If the level is close to or below the " MIN” mark, it
is essential to top up.
When the engine is hot, the temperature of the
coolant is regulated by the fan.
As the cooling system is pressurised, wait at
least one hour after switching off the engine
before carrying out any work.
In order to avoid the risk of scalding if you need
to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Screenwash fluid
Top up to the required level when necessary.
Fluid specification
The fluid must be topped up with a pre-mixed
product.
In winter (temperatures below zero), a fluid
containing an anti-freeze agent which is
appropriate for the temperature conditions
must be used in order to protect the system's
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all
circumstances (risk of freezing,
limescale, etc.).
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
161
Practical information
7pressures cause tyres to wear prematurely
and have an adverse effect on the vehicle's
road holding - risk of accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the
tyres (tread and sidewalls) and rims as well as
the presence of the valve caps.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; replace the tyres as soon as
possible.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be
identified by this symbol on their
sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,
the shock absorbers have a major impact on
road holding and braking performance.
For your safety and driving comfort, it is
important to have them regularly checked by a
CITROËN dealer or a qualified workshop.
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A
faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
Free-wheeling
In certain situations, it is necessary to put the
vehicle in neutral (e.g. towing, on a rolling road,
automatic car wash (Wash mode), rail or sea
transport).
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.
Keyless Entry and Starting
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
/
Release procedure
► With the vehicle stationary and the engine
running, depress the brake pedal and select
mode
N.
Within 5
seconds:
►
Depress and hold the brake pedal, then
observe this order: switch off the engine and
move the push selector forwards or backwards.
►
Release the brake pedal, then switch on the
ignition.
►
Place your foot on the brake and press the
electric parking brake control to release it.
►
Release the brake pedal, then switch off the
ignition.
A message is displayed on the instrument panel to confirm the unlocking
of the wheels for 15 minutes.
When the vehicle is free-wheeling, the
audio system cannot be updated (message
displayed on the instrument panel).
After 15 minutes or to revert to normal
operation
► While depressing the brake pedal, restart the
engine and select mode P
.
162
Practical information
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away and deactivate
the “hands-free” function (Hands-Free
Tailgate Access).
When using a pressure washer, hold the
lance at least 30 cm from the vehicle
(particularly when cleaning areas containing
chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's paint
(including tree resin, bird droppings, insect
secretions, pollen and tar).
If justified by the environment, clean the
vehicle frequently to remove salty deposits (in
coastal areas), soot (in industrial areas) and
mud (in wet or cold areas). These substances
can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!
To clean instrument panels, touch screens
or other displays, wipe gently with a soft,
dry cloth. Do not use products (e.g. alcohol,
disinfectant) or soapy water directly on these
surfaces - risk of damage!
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high-pressure washer to
clean the vehicle - risk of damaging or
detaching the decals!
Use a high-flow hose (temperature
between 25°C and 40°C).
Place the jet of water perpendicular to the
surface to be cleaned.
Rinse the vehicle with demineralised water.
178
In the event of a breakdown
► Disconnect the (+) terminal by disconnecting
the red quick-release clamp: •
Raise lever
A
fully to release clamp
B
.
•
Remove clamp
B
by lifting it off.
Reconnection
Front battery:
► Connect the (+) terminal by connecting the
red quick-release clamp: •
Raise lever
A
fully.
•
Refit open clamp
B
on the (+) terminal.
•
Push clamp
B fully down.
•
Lower lever
A
to lock clamp B.
Central battery:
►
Connect the
(-) terminal using the black
quick-release connector.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–
Electronic key
.
–
Sunroof.
–
Electric windows.
–
Date and time.
–
Preset radio stations.
After reconnecting the battery, the message "Collision risk detection
system fault" is displayed on the instrument
panel when the ignition is switched on. This
operation is perfectly normal. The message
will disappear while driving.
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–
Broken down on a motorway or main road.
–
Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–
Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–
T
owing with only two wheels on the ground.
–
Four-wheel drive vehicle.
–
No approved towbar available.
Rechargeable hybrid vehicles
Before any intervention, with the ignition
on, depress the brake pedal and select mode
N, then switch off the hybrid system (READY
indicator lamp off).
Always call on professionals for recovery of
the vehicle on a flatbed lorry or trailer.
Use the towing eye only
to free the vehicle
if it is stuck, or to secure it for recovery on a
flatbed lorry or trailer.