2023 CITROEN C5 tailgate

35
Access
2

► Position yourself behind the vehicle by the
number plate and perform a “kicking” movement
in the “
OK” detection zone.
The “kicking” movement must be given forwards,
smoothly, not too fast and with a vertical
movement from low to high. Raise the foot
sufficiently and remove it immediately.
The taking into account of the “kicking”
movement is confirmed by the lighting of the
direction indicators.
"Sideward kicking" movements do not
work. If the “kicking” movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive “kicking”
movements.
If the motorised tailgate has not started to open,
check that:
–

the function is activated.
–


the electronic key is on your person, outside
the vehicle in the rear recognition area.
–


the “kicking” movement was performed in the
detection zone, close enough to the bumper

.
–

the foot was removed from the bumper quickly
enough.
When the vehicle is locked, the request
to open the tailagte with this function
unlocks the vehicle, or only the tailgate if
selective unlocking is activated, prior to the
opening of the tailgate.
Closing the tailgate with the “Hands-Free
Tailgate Access” function enables you to lock
the vehicle.
Recommendations on the
hands-free function (Hands-
Free Tailgate Access)
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
–

hitching up or removing a trailer;
–


fitting or removing a bicycle carrier;
–


loading
or unloading bicycles on/from a bicycle
carrier;
–

depositing or lifting something behind the
vehicle;
–


an animal approaches the rear bumper;
–


washing the vehicle;
–


maintenance is performed on the vehicle;
–


accessing the spare wheel.
T

o avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
The installation of a towing device may disturb the detection system.
To avoid unintentionally opening the tailgate
while operating the towing device:
►

remove the electronic key from the
recognition zone, with the tailgate closed.
For more information on the T

owing device
with quickly detachable towball , refer to the
corresponding section.
Alarm
(Depending on version)

150
Practical information
► Follow the accelerated charging unit
(W allbox) user instructions.
►

Remove the protective cover from the
charging nozzle.
►


Insert the nozzle into the vehicle's charging
connector

.
The start of charging is confirmed by the flashing
of the green light guides in the flap.
If this is not the case, charging has not
started; restart the procedure ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Disconnection

Before disconnecting the nozzle from the
charging connector:
►

If the vehicle is locked, unlock it.
►


If the vehicle is unlocked, lock it and then
unlock it .
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked. ►

Within
30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control
unit comes on fixed and the green light guides in
the flap come on fixed.
►

After disconnection, replace the protective
cover over the nozzle and close the charging
flap.
►


Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when
the green light guides in the flap come on fixed.
►

After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Deferred charging
Settings
► In the Energy touch screen
application, select the Charging tab.
►

Set the charging start time.
►


Press
OK.
The setting is saved in the system.
You can also programme the deferred charging function using a smartphone, via
the MyCitroën App application.
For more information on Remote functions,
refer to the corresponding section.
Activation
► Connect the vehicle to the desired charging
equipment.
► Press this button in the flap within one
minute to activate deferred charging
(confirmed by the light guides coming on in
blue).
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and their
wiring harnesses approved by CITROËN.
We recommend having them fitted by a
CITROËN dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Important: with a motorised tailgate and its
Hands-Free Tailgate Access function, if a
towing device is fitted outside the CITROËN
dealer network, it is essential to visit a
CITROËN dealer or a qualified workshop
to recalibrate the detection system. Risk

151
Practical information
7of malfunction of the Hands-Free Tailgate
Access function.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
For more information about driving with a
towing device fitted to a trailer and associated
with the Trailer stability assist, refer to the
corresponding section.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
Complying with the maximum authorised
nose weight (towball weight) also includes
the use of accessories (e.g.
bicycle
carriers, tow boxes).
Observe the legislation in force in the
country where you are driving.
Vehicle equipped with motorised
tailgate with Hands-Free Tailgate
Access function
To avoid unintentionally opening the
motorised tailgate while operating the towing
device:
–

Deactivate this function in advance in your
vehicle's setting application.
– Or remove the electronic key from the
recognition zone, with the tailgate closed.
If the vehicle has to be towed, first
remove the very cold climate screen from
the front bumper.
Towing device with quickly detachable towball
Presentation
No tools are required to install or remove this
genuine towing device.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7.Security key lock
8. Label to note the key references


A. Locked position (green mark opposite the
white mark); the wheel is in contact with the
towball (no gap).
B. Unlocked position (red mark opposite the white mark); the wheel is no longer in contact
with the towball (gap of around 5
mm).
To ensure complete safety while driving with a Towing device , refer to the
corresponding section.
Before each use
Verify that the towball is correctly fitted,
checking the following points:
–

The green mark on the wheel is aligned
with the white mark on the towball.
–


The wheel is in contact with the towball
(position A

).
–

The security key lock is closed and the
key removed; the wheel can no longer be
operated.

162
Practical information
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away and deactivate
the “hands-free” function (Hands-Free
Tailgate Access).
When using a pressure washer, hold the
lance at least 30 cm from the vehicle
(particularly when cleaning areas containing
chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's paint
(including tree resin, bird droppings, insect
secretions, pollen and tar).
If justified by the environment, clean the
vehicle frequently to remove salty deposits (in
coastal areas), soot (in industrial areas) and
mud (in wet or cold areas). These substances
can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!
To clean instrument panels, touch screens
or other displays, wipe gently with a soft,
dry cloth. Do not use products (e.g. alcohol,
disinfectant) or soapy water directly on these
surfaces - risk of damage!
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high-pressure washer to
clean the vehicle - risk of damaging or
detaching the decals!
Use a high-flow hose (temperature
between 25°C and 40°C).
Place the jet of water perpendicular to the
surface to be cleaned.
Rinse the vehicle with demineralised water.

172
In the event of a breakdown
The headlamps have polycarbonate lenses with a protective coating:
–

Do not clean them with a dry or abrasive
cloth, nor with detergent or solvent
products.
–


Use a sponge and soapy water or a pH
neutral product.
–


When using a high-pressure washer on
persistent marks, do not keep the lance
directed towards the headlamps, lamps or
their edges for too long, so as not to damage
their protective coating and seals.
Light-emitting diode (LED)
headlamps and lamps
Replacement of this type of bulb
Contact a CITROËN dealer or a qualified
workshop.
Do not touch LED or Full LED
technology
headlamps - risk of electrocution!
Front lamps
Model with
LED technology headlamps


1.Daytime running lamps/Direction indicators
2. Dipped beam headlamps
3. Main beam headlamps
4. Daytime running lamps
5. Foglamps
Rear lamps

1.Direction indicators (LED)
2. Brake lamps (LED) 3.
Reversing lamps
4. Foglamps
Reversing lamps/Foglamps
► Identify the defective bulb then open the
cover located on the tailgate trim.


► Using a thin, flat blade screwdriver , unclip the
plastic cover.
►

Unscrew the nuts and remove them.
►


From the outside, carefully remove the lamp
by pulling it to the rear

.
►

Disconnect the lamp unit connector
.
►

T
urn the bulb holder of the faulty lamp unit a
quarter turn anti-clockwise and pull it out.
►

Remove the bulb and replace it.

206
Alphabetical index
Fitting a wheel 169–170
Fitting roof bars
154–155
Fittings, boot

59
Fittings, interior

54
Fittings, rear

58
Flap, charging

150
Flap, fuel filler

140
Flashing indicators

62
Flat bed (recovery)

178
Fluid, brake

159
Fluid, engine coolant

159
Foglamps, rear

61, 172
Folding the rear seats

47–48
Folding/unfolding the door mirrors

46
Frequency (radio)

196
Fuel

8, 140
Fuel consumption

8, 19
Fuel tank

140
Fusebox, dashboard

173
Fusebox, engine compartment

173
Fuses

173
G
Gauge, fuel 140
Gearbox, automatic
93–96, 98, 160, 173
Gearbox, manual

98
Gear shift indicator ~ Gear efficiency
indicator

98
Glove box

54
H
Hands-free access 34–35
Hands-free tailgate
34–35
Hazard warning lamps

69, 165
Headlamp adjustment

63
Headlamps, automatic dipping

64–65
Headlamps, automatic illumination

63
Headlamps, halogen

63
Headlamps, main beam

64
Head restraints, front

42
Head restraints, rear

47–48
Head-up display

11
Heating

49
Heating, programmable

23, 53
Hi-Fi system

55
Highway Driver Assist

111
Hill start assist

98
Histogramme, fuel consumption

23
Horn

69
I
Ignition 90, 198
Ignition on
90
Immobiliser, electronic

89
Indicator, coolant temperature

19
Indicator, engine oil level

18
Indicators, direction

62
Inflating tyres

160, 184
Inflating tyres and accessories
(using the kit)

166, 168
Information, vehicle 10
Infrared camera
102
Instrument panel

10, 20–21, 103
Instrument panel (Rechargeable hybrid)

10
ISOFIX mountings

82, 85–86
J
Jack 165–166, 169
Jump starting
174
K
Key 25–26, 29–30
Key, electronic
27–28
Keyless Entry and Starting

25, 27–28, 89–90
Key not recognised

90–91
Key with remote control

25, 89
Kit, hands-free

193
Kit, puncture repair

165–166
Kit, temporary puncture repair

165–168
L
Labels, identification 184
Lamp, boot
60
Lamps, parking

62
Lamps, rear

172
Lams with Full LED technology

65
Lane assist

111, 116–117

207
Alphabetical index
Lane departure warning active 129
Leather (care)
163
LEDs - Light-emitting diodes

62
Level, brake fluid

159
Level, engine coolant

19, 159
Level, engine oil

18, 158
Levels and checks

158–159
Level, screenwash fluid

66, 159
Light-emitting diodes - LEDs

62
Lighting dimmer

20
Lighting, directional

65
Lighting, exterior

61, 64
Lighting, guide-me home

63
Lighting, interior

57
Lighting, mood

57
Lighting, welcome

63
Loading

154–155
Load reduction mode

156
Locating your vehicle

26
Locking

26, 28
Locking from the inside

29
Locking the doors

29
Log, alerts

20
Long objects, transporting

58
Low fuel level

140
Lumbar

43
M
Mains socket (domestic network) 143–144
Maintenance (advice)
142, 162
Maintenance, routine

103, 159, 161
Manoeuvring aids (recommendations) 101
Map reading lamps
57
Markings, identification

184
Massage function

45
Massage, multi-point

45
Mat

57, 103
Menu short cuts

22
Mirror, rear view

47
Mirrors, door

46, 52, 131
Mirror, vanity

54
Mobile application

23, 53, 148, 150
Motor, electric

97, 141, 183
Motorised tailgate

32–33
Mountings, ISOFIX

82, 85–86
N
Net, luggage retaining 59
O
Obstacle detection 132
Oil change
158
Oil consumption

158
OIl, engine

158
On-board tools

60, 165–166
Opening the bonnet

157
Opening the boot

27, 32
Opening the doors

27, 31
Opening the windows

25
P
Pads, brake 160
Paint
162, 184
Paint colour code

184
Parcel shelf, rear

59
Parking brake, electric

91–93, 160
Parking sensors, audible and visual

132
Parking sensors, front

133
Parking sensors, rear

133
Passenger compartment temperature pre-
conditioning (Rechargeable hybrid)

23, 53
Pedestrian horn (Rechargeable hybrid)

70
Personalisation

11
Plates, identification

184
Port, USB

54, 58
Post Collision Safety Brake

73
Power

19
Power indicator (Rechargeable hybrid)

8, 19
Pressures, tyres

160, 167, 184
Pre-tensioning seat belts

76
Profiles

186
Protecting children

77, 79–84
Proximity Keyless Entry & Start

27
Puncture

166–167, 169
R
Radar (warnings) 102
Radio
195–196
Reading lamps

57
READY lamp

157

209
Alphabetical index
T
Tables of engines 182–183
Tables of fuses
173
Tailgate

32
Tank, fuel

140
Technical data

182–183
Telephone

193–194, 197–198
Temperature, coolant

19
Time (setting)

198
Tool box

60
Tools

165–166
Top Tether (fixing)

82, 85–86
Total distance recorder

20
Touch screen

21–23, 53
Touch-sensitive reading lamps

57
Towball, quickly detachable

151–154
Towbar

74, 150
Towbar with quickly detachable
towball

151–154
Towed loads

181–183
Towing another vehicle

178, 180
Traction battery charge

145
Traction battery (Rechargeable
hybrid)

19, 141–142, 148
Traction control (ASR)

73
Trailer

74, 150
Trailer stability assist (TSA)

74
Trajectory control systems

72
Triangle, warning

165
Trip computer

20–21
Trip distance recorder

20
Tyres

160, 184
Tyre under-inflation detection

100, 167
U
Under-inflation (detection) 100
Unlocking
25, 27
Unlocking from the inside

29
Unlocking the boot

25, 28
Unlocking the doors

29
Unlocking the tailgate

25, 28
Updating the time

198
V
Vehicle data recording and privacy 201
Ventilation
49
W
Wallbox (Rechargeable hybrid) 143–144, 149
Warning and indicator lamps
12
Warning lamp, driver's seat belt
not fastened

75
Warning lamps

12
Warning lamp, seat belts

75
Warnings and indicators

12–13
Washing

103
Washing (advice)

142, 162
Weights

181
Welcome lighting

64
Wheel, spare

160, 165–166, 169
Window controls

38
Windscreen, heated

53
Windscreen wipers

66
Wiper blades (changing) 67–68
Wipers
65
Wipers, automatic rain sensitive

66