2023 CITROEN C4 bluetooth

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The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►

Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these
websites: Google Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order

.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.

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MyCitroën Drive Plus
GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the version and
configuration of the vehicle, and according to
the country of sale.
For safety reasons and because they
require continued attention on the part of
the driver, the following operations must be
carried out with the vehicle stationary and
the ignition on:
–

Pairing the smartphone with the system via
Bluetooth®.
–
Using the smartphone.
–

Connecting to Mirror Screen
(Apple®CarPlay® or Android Auto).
–
Changing the system settings and
configuration.
The message Energy economy mode is displayed when the system is about to go
into standby.
For more information on Energy economy
mode, refer to the "Practical information"
section.
The AM radio selection mode is not available on electric vehicles.
Warning
Navigation is a driving aid. It cannot
replace the driver. All guidance instructions
should be carefully checked by the user.
By using the navigation, you accept the
following terms and conditions:
https://www.tomtom.com/en_gb/legal/
eula-automotive/?388448
First steps
The system starts when the ignition is switched on.
Short press, ignition off: system on/off.
Short press, ignition on: mute/restore sound.
Long press, ignition on: start standby mode
(mute sound, screens and clock display off).
Rotation: volume adjustment.
Information
This system gives access to the following
elements:
–

Audio equipment and telephone controls with
display of associated information.
–


Connected services and display of associated
information.
–


Navigation system controls and display
of associated information (depending on
equipment). –


V
oice recognition (depending on equipment).
–
T
ime and outside temperature.
–
Heating/air conditioning system controls and
reminders of settings.
–

Settings for driving aid functions, comfort
and safety functions, extended head-up display
(depending on equipment and version), audio
equipment and digital instrument panel.
–

Settings for functions specific to electric
vehicles.
–

Display of visual manoeuvring aid functions.
–

Interactive handbook.
–

V
ideo tutorials (e.g. screen management,
driving aids, voice recognition).
Upper banner
Certain information is displayed permanently in
the upper banner of the touch screen:
–

Outside temperature from the vehicle's
sensors (associated with a blue symbol if there is
a risk of ice).
–


T
emperature setting reminder for the air
conditioning on the driver's and passenger sides.
–

Charge level of the connected smartphone.
–


System connection status (Bluetooth®, Wi-Fi,
mobile telephone network).
–

Time.
–

Quick access to the Mirror Screen® functions
(associated with a connected smartphone).
Swipe down from the upper edge of the touch
screen to access the notifications centre and
display a list of quick settings :Guest, Privacy

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13Settings, Brightness, My Devices, night mode,
etc.
Principles
► Use this button (HOME) to display the
most recent home page used; a second
press displays the first home page, then press
the virtual buttons displayed
on the touch screen.
Scroll through the home pages by sliding
your finger along the screen to the right or
to the left.
Principle of movement in the system
Depending on the pages displayed on the
screen, scroll through the text or the menu (on
the left side of the screen) by sliding your finger,
as with a smartphone.
Touch buttons
Display/hide the context menu.
Return to the previous page.
►

T

o change the status of a function, press the
description for the corresponding line (change
confirmed by the slider moving to the right/left:
function activated/deactivated).
Access to additional information about the function.
Access to a function’s settings.
Add/delete shortcuts.
Configuring profiles
Press the "Settings" application.
In the list, select the "Profile" tab.
The screen displays a "Guest" profile built
into the system and allows you to create and
personalise several new profiles with or without
an associated mobile device.
The "Guest" profile has a default display with the possibility of adding to it and/or
returning it to its initial configuration. This profile
is built into the system and cannot be deleted.
Each profile created can be associated
with a mobile device of your choice
connected via Bluetooth
®; the Bluetooth® function
of the mobile device must first be activated. This
association allows the system to detect your
presence in the vehicle when it starts and to
propose the activation of your personalised
profile.
If a profile is not connected to the mobile device,
the last profile used will be highlighted.
Select "Create Profile", then follow the
procedure.
Creating a new profile allows you to personalise:
–

Language, units, Privacy Settings.
–


Screen configuration, appearance, My
shortcuts (depending on equipment).
–


Audio settings, favourite radio stations.
–


Lighting, interior ambience (refer to the "Ease
of use and comfort" section).
– Navigation history , favourite points of interest
(POIs), navigation settings.
–

Some driving aids and the list of favourites.
To delete a profile, select it from the list of profiles then press the bin.
Privacy Settings
The "Privacy Settings" management is
associated with each profile. This function is
used with:
a "Guest" profile configured by default in "Private
Mode",
or
a profile to be created in the system, with or
without connection to a mobile device.
For each profile (even "Guest"), the last privacy
mode saved value will be restored.
"Sharing Data and Location"
This mode allows the vehicle to externally
transmit all the personal data needed for each
valid available connected service.
The personal data required to use the connected services is sent to the
providers of these services.
"Sharing Data"
This mode allows the vehicle to externally
transmit all the data needed for each valid
available connected service, with the exception
of vehicle location data (e.g.
GPS coordinates).
Some connected services may not
function without the vehicle location data.

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This mode will not be applied to the emergency call function or to specific
services to which the user has consented
under the terms of commercial contracts
(e.g.
Connected alarm).
"Private Mode"
This mode does not allow the vehicle to
transmit personal data outside the vehicle.
Connected services will only perform
local processing inside the vehicle with
limited functions.
This mode will not be applied to the emergency call function or to specific
services to which the user has consented
under the terms of commercial contracts
(e.g.
Connected alarm).
Professional purposes
If the vehicle is used for professional
purposes or under the terms of specific
contracts (e.g.
corporate fleet, government
assignment), some privacy modes will not
be available for the user on the screen,
depending on the data sharing needs of the
services.
To change mode, swipe down from the upper
edge of the touch screen to display all of the
quick settings.
Press this button and select the chosen
mode. The mode is highlighted. OR
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "Privacy Settings".
Choose the mode.
Internet portal
During the first use, upon acquisition of the
vehicle, the user is invited to select the country
of residence for the use of the Internet portal.
If the country is not selected, the notification is
stored in the notification centre and disappears
once the country is selected. Slide a finger on
the touch screen from top to bottom to display all
the notifications.
The selection of a country is necessary to use
the available internet applications.
Press the "Settings" application.
In the list, select the "Connected Services".
Choose the country.
The first time you use it, via a connected mobile device, the system links to your
profile. The connected mobile device serves as
an access key to saved personal information.
First activate the mobile device’s Bluetooth
®
function.
Select the desired application, authentication will
be requested if necessary. This authentication
will be saved for future uses via the mobile
device connected to the current profile.
An authentication will be requested at each use if
the mobile device is not connected to the current
profile or if the Guest profile is used.
With the use of the “Guest” profile, an
identification will be requested for each
use.
Updating the system
Managing devices remotely and
remote updating of software and
firmware.
Being an integral part of the
service used to
provide connected services contract(s), the
required management of devices as well as
the required updating of the software and
firmware associated with the aforementioned
connected service will be carried out remotely,
in particular using "Over the Air" technology.
To do this, a secure connection via radio
network is established between the vehicle
and the Manufacturer's device management
server each time the ignition is switched on,
when a mobile telephone network is available.
Depending on the vehicle's equipment,
the connection
configuration must be set
to "Connected vehicle" to enable to the
connection to the radio network.
Irrespective of a valid subscription to a
connected service, the remote management
of devices relating to or connected with

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Adding a page
To add a page, press "Page" on the left of the screen.
Press the back arrow to return to the
previous page.
Deleting a Widget
To move a Widget to the bin, press and hold it, then drag it to the bin.
Personalising the
instrument panel
Press the pencil in the "Customize
Driver Information" part.
The modification of the organisation of the
different Widget is displayed on the instrument
panel in real time.
A Widget is a reduced window of an application or service.
Adding a Widget
To add a Widget, press "Widget" on the left of the screen.
Or
Press one of these buttons on the screen.
Select the desired Widget.
Press the back arrow to return to the
previous page.
Deleting a Widget
To move a Widget to the bin, press and hold it, then drag it to the bin.
Personalising My shortcuts
(depending on equipment)

From the left or right edge of the screen, swipe
right or left to display the shortcuts.
A representation of six shortcuts appears.
These shortcuts can be used to access an application (e.g. Media, Climate) or to
launch an action (e.g.
set the temperature to
21°, call a contact selected in their directory).
Briefly press a shortcut to be replaced, a panel is
displayed with all eligible shortcuts. A notification
also informs you of the next step to be applied.
Select the desired new shortcut. It will be
duplicated in the My shortcuts page and will
replace the originally selected one. A notification
also informs you of this.
To exit this function at any time, press this button or press the HOME main button.
Steering-mounted
controls
Voice control:
Short press, system voice commands
(depending on equipment).
Long press, voice commands of
the

smartphone connected using Bluetooth
® or
Mirror Screen® (Apple®CarPlay®/Android Auto)
via the system.
Increase volume.
Decrease volume.
Mute the sound: long press on the
decrease volume button.
Restore the sound by pressing one of the two
volume buttons.
Incoming call (short press): accept the
call.
Call in progress (short press): hang up.
Incoming call (long press): refuse the incoming
call.
Out of call (short press): access the call log of
the telephone connected via
Bluetooth
®.
Mirror Screen® connected (short press): access
the projected view of the telephone application of
your Mirror Screen
® equipment.Radio: automatic search for the
previous/next station (in the list of
radio stations sorted by name or by frequencies).
Media: previous/next track, movement in the
lists.
Phone: browse the telephone's call log.

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► Press the button located on the steering
wheel.
or
►

Press the touch screen button.
To ensure that voice commands are always recognised by the system, please
follow these recommendations:
–

Use natural language in a normal tone
without breaking up words or raising your
voice.
–


After opening voice recognition with the
steering wheel-mounted button or the button
on the touch screen, always wait for the
"beep" (audible signal) before talking. No
"beep" sounds when voice recognition is
opened using "Hello Citroën".
–


For optimal operation, it is recommended
that you close the windows and the sunroof
(depending on equipment) to avoid any
external interference, and switch the
ventilation off.
–


Before speaking the voice commands, ask
the other passengers not to speak.
Voice command example for air
conditioning:
"raise the fan speed"
"Turn on air conditioning"
"i'm too hot"
Voice command example for radio and
media:
"I want to listen to michael jackson"
"switch to radio"
"tune to 88.5"
Media voice commands are only
available with a USB connection.
Voice command example for navigation:
"navigate home"
"Navigate me to gabrielle's house"
"search for public parking nearby"
Depending on the country, give
destination (address) instructions in the
language configured for the system.
Voice command example for telephone:
"Call Matthew's mobile"
"call 0113 345 9869"
"Call jonathan"
If there is no telephone connected by
Bluetooth®, a voice message announces:
"Connect a telephone by Bluetooth®", and the
voice session will be closed.
Voice command example for the weather:
"do i need a raincoat"
"how is the weather tonight"
"what is today's humidity level"
Navigation
Navigation home screen
(depending on equipment)
Access to additional videos


https://www.tomtom.com/
PSAGroup-Connected-Nav
Press the "Navigation" application to
display the navigation home screen.
Press "Search" to enter an address or a
name.
Press this button to display the main
menu for the various options.
Press this button to display the 3D/2D
mode.
Select "Sound activated", "Alerts only"
and "Silent" with successive presses on
this button.
Press the "plus"/"minus" buttons to zoom
in/out, or use two fingers on the screen.
Main menu
Press the "Navigation" application to
display the navigation home screen.
Press this button to display the main
menu for the various options.

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13Select "Search" to enter an address,
name or some points of interest.
Select "Go home" using an address
previously saved in "Add home".
Select "Go to work" using an address
previously saved in "My places".
Select "Recent destinations" to display
the latest destinations searched.
Select "Current trip" to open another
menu and perform various actions for the
current planned route.
Select "My places" for quick access to
saved places as well as favourite
destinations.
Select "My trips" to display your favourite
routes.
Select "Parking" to display the various
parking options in the area.
Select "Service station" to display the
different service stations on the current
route or near the current location.
Select "TomTom service" to check the
network status.
Select "Settings" to enter the vehicle type
and to personalise the display, voice
instructions, map options, trip planning, sounds
and alerts, and system information.
Select this button to display details on
software versions as well as legal
information. Details of the Open Source software
libraries used and their licence URLs.
Regular connection to a secure Wi-Fi
access point automatically updates the
installed mapping globally.
The mapping is also updated using a cellular
network, depending on version, country of
sale, the vehicle's level of equipment, as well
as the subscription to connected services and
options.
However, using your smartphone's Wi-Fi
and/or cellular networks may incur additional
charges if you exceed your data plan.
These charges, if any, will be passed on to
your telephone operator's bill.
Connectivity
Connecting a wired device
by USB
The USB connection of a mobile device allows it
to be recharged. It makes its authorised media
content available to the system (Media content
of iPod
® type).Only one USB socket will allow a Mirror
Screen connection (Apple®CarPlay® or
Android Auto) for the compatible connected
mobile devices and to use some of the device's
applications on the touch screen.
For more information on the USB socket
compatible with the Mirror Screen
® function,
refer to the "Ease of use and comfort - Fittings"
section.
The mobile device is in charging mode when
connected with the USB cable.
It is recommended that you use your
device's original USB cables, preferably
with a short cable to ensure optimum
performance.
To protect the system, do not use a USB hub.
Bluetooth® connection
Connecting a mobile device to the vehicle's
system via Bluetooth® provides access to its
contents and its "Media" streaming. It also
enables the Phone function to be activated.
The connection can be initiated either from the
mobile device's Bluetooth
® menu or from the
vehicle's system, which requires opening the "My
Devices" menu for the first connection.
In some cases, you will need to unlock
your device and check the authorisation
to synchronise contacts and recent calls.
Some features may not be supported by your
device.
For information on the partial or full
compatibility of device models or
smartphones, please connect to the Brand’s
national website.

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Pairing procedure from a device
From the Bluetooth® menu on your mobile
device, select the system’s name from the
list of detected devices.
In order to make your system’s
Bluetooth® visible, first open the "My
Devices " menu on the system.
Continue the first connection procedure
proposed by the system and on the device.
For example: validating pairing codes.
Pairing procedure from the system
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "My Devices ".
Select the name of the mobile device that
you want to connect, from:
–

The list of known devices (if the device has
already been connected to the system).
or
–


The list of detected devices (if the device
has never been connected to the system or
previously deleted from the system).
A mobile device already connected to the system will be able to reconnect
automatically when the vehicle is started,
once the user profile has been selected.
Automatic reconnection is put on hold as
soon as the "My Devices" menu is opened.
This is to allow the system to make its
Bluetooth® visible for the connection of a new
device.
The system is disconnected when the driver’s
door is opened and the ignition is switched
off.
Automatic reconnection
The system allows automatic reconnection of
devices already connected and detected when a
user profile is selected.
The priority
reconnected devices are those which
have been linked to the selected user profile or,
failing this, the last connected devices.
Wi-Fi connection
The system has an external Wi-Fi connection
mode for performing system updates.
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "Wi-Fi".
Activate/Deactivate "Wi-Fi". The system starts a search for
nearby
Wi-Fi networks. This may take a few
seconds.
Select the Wi-Fi network to connect to and enter
its password.
To protect your system, only networks with a sufficient level of security are
allowed to connect. WPA2 encryption level,
equivalent to a domestic level, is required.
Any network already connected to the system will reconnect automatically as
soon as it is detected by the system and after
having previously activated the Wi-Fi function.
The Wi-Fi connection of the system to a device already connected using a Mirror
Screen
® wireless connection is not possible.
In this case, favour a Mirror
Screen
® connection using the USB socket.
Device management
For each device already connected to the
system using a wireless connection (Bluetooth®
or wireless Mirror Screen® connection), it is
possible to determine a preferred connection
mode (depending on the functions the device
can support). It is therefore possible to determine
whether the device should be connected using
a wireless Bluetooth
® connection or a wireless
Mirror Screen® connection each time the system
is started once the profile is chosen.
Press the "Settings" application.
In the list, select the "Connectivity".
Select "My Devices " to display the list of
paired devices.
Press this button to manage the
connection of a device.