2023 CITROEN C4 USB

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12Selecting the source
Press Radio Media to display the main
page.
Select "SOURCES".
Select the source.
Watching a video
Depending on equipment/Depending on version/
Depending on country.
Insert a USB memory stick in the USB port.
Video control commands are accessible
only through the touch screen.
Press Radio Media to display the main
page.
Select "SOURCES".
Select Video to start the video.
To remove the USB memory stick, press the pause button to stop the video, then
remove the memory stick.
The system can play video files in the MPEG-4
Part 2, MPEG-2, MPEG-1, H.264, H.263, VP8,
WMV and RealVideo formats.
Streaming Bluetooth®
Streaming allows you to listen to the audio feed
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device (to
a high level).
Then adjust the volume of the audio system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB port using
a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts).
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage
devices, BlackBerry® devices and Apple® players
via the USB ports. The adapter cable is not
supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
The audio system will only play audio files with
".wma", ".aac", ".flac", ".ogg" and ".mp3" file
extensions, at bit rates between 32 Kbps and
320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 32, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? .

; ù).
Use only USB memory sticks in FAT32 format
(File Allocation Table).
We recommend using the original USB
cable for the portable device.

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12The "Position" settings (All passengers,
Driver and Front only) are common to all
sources.
Activate or deactivate "Touch tones ",
"Volume linked to speed " and "Auxiliary
input ".
Onboard audio: Arkamys Sound Staging©
optimises the sound distribution inside
the passenger compartment.
Configuring profiles
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting of the profiles".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB port.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reset the selected
profile.
Resetting the selected profile activates
the English language by default.
Select a "Profile" (1 or 2 or 3) to link "Audio
settings" with it.
Select "Audio settings".
Then select "Ambience", "Position"; "Sound ",
"Voice" or "Ringtone ".
Press "OK" to save the selected profile’s
settings.
Modifying system settings
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Screen configuration".
Select "Animation".
Activate or deactivate:Automatic scrolling
Select "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to restore the initial
settings.
Resetting the system to "Factory
settings" activates English and degrees
Fahrenheit and deactivates summer time.
Select "System info" to display the versions of
the various modules installed in the system.
Selecting the language
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.

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12► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►

Configure the "T
raffic info" function in the
route settings list (None, Manual or Automatic).
I am receiving a "Danger zone" alert which is
not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed. On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the radio station
being listened to gradually deteriorates or
the station presets are not working (e.g.
no
sound, "87.5" MHz is displayed).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or damaged (e.g.

when
going through a car wash or in an underground
car park). ►

Have the aerial checked by a dealer
.
The surrounding area (e.g. hill, building, tunnel,
underground car park, etc.) is blocking reception,
including in RDS tracking mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press "Update list" in the "Radio stations"
secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after
inserting a USB stick.

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The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►

Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these
websites: Google Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order

.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.

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12► Check that the sound settings are appropriate
to the sources listened to. W e recommend
setting the sound functions (Bass, Treble,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►

In all cases, after applying sound settings,
adjust the volume level on the portable device (to
a high level) first.

Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Date and time settings are only available if
satellite synchronisation is deactivated.
►

Settings
menu/Options/Date-Time Setting.
Select the "Time" tab and deactivate "GPS
synchronisation" (UTC).

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► Press the button located on the steering
wheel.
or
►

Press the touch screen button.
To ensure that voice commands are always recognised by the system, please
follow these recommendations:
–

Use natural language in a normal tone
without breaking up words or raising your
voice.
–


After opening voice recognition with the
steering wheel-mounted button or the button
on the touch screen, always wait for the
"beep" (audible signal) before talking. No
"beep" sounds when voice recognition is
opened using "Hello Citroën".
–


For optimal operation, it is recommended
that you close the windows and the sunroof
(depending on equipment) to avoid any
external interference, and switch the
ventilation off.
–


Before speaking the voice commands, ask
the other passengers not to speak.
Voice command example for air
conditioning:
"raise the fan speed"
"Turn on air conditioning"
"i'm too hot"
Voice command example for radio and
media:
"I want to listen to michael jackson"
"switch to radio"
"tune to 88.5"
Media voice commands are only
available with a USB connection.
Voice command example for navigation:
"navigate home"
"Navigate me to gabrielle's house"
"search for public parking nearby"
Depending on the country, give
destination (address) instructions in the
language configured for the system.
Voice command example for telephone:
"Call Matthew's mobile"
"call 0113 345 9869"
"Call jonathan"
If there is no telephone connected by
Bluetooth®, a voice message announces:
"Connect a telephone by Bluetooth®", and the
voice session will be closed.
Voice command example for the weather:
"do i need a raincoat"
"how is the weather tonight"
"what is today's humidity level"
Navigation
Navigation home screen
(depending on equipment)
Access to additional videos


https://www.tomtom.com/
PSAGroup-Connected-Nav
Press the "Navigation" application to
display the navigation home screen.
Press "Search" to enter an address or a
name.
Press this button to display the main
menu for the various options.
Press this button to display the 3D/2D
mode.
Select "Sound activated", "Alerts only"
and "Silent" with successive presses on
this button.
Press the "plus"/"minus" buttons to zoom
in/out, or use two fingers on the screen.
Main menu
Press the "Navigation" application to
display the navigation home screen.
Press this button to display the main
menu for the various options.

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13Select "Search" to enter an address,
name or some points of interest.
Select "Go home" using an address
previously saved in "Add home".
Select "Go to work" using an address
previously saved in "My places".
Select "Recent destinations" to display
the latest destinations searched.
Select "Current trip" to open another
menu and perform various actions for the
current planned route.
Select "My places" for quick access to
saved places as well as favourite
destinations.
Select "My trips" to display your favourite
routes.
Select "Parking" to display the various
parking options in the area.
Select "Service station" to display the
different service stations on the current
route or near the current location.
Select "TomTom service" to check the
network status.
Select "Settings" to enter the vehicle type
and to personalise the display, voice
instructions, map options, trip planning, sounds
and alerts, and system information.
Select this button to display details on
software versions as well as legal
information. Details of the Open Source software
libraries used and their licence URLs.
Regular connection to a secure Wi-Fi
access point automatically updates the
installed mapping globally.
The mapping is also updated using a cellular
network, depending on version, country of
sale, the vehicle's level of equipment, as well
as the subscription to connected services and
options.
However, using your smartphone's Wi-Fi
and/or cellular networks may incur additional
charges if you exceed your data plan.
These charges, if any, will be passed on to
your telephone operator's bill.
Connectivity
Connecting a wired device
by USB
The USB connection of a mobile device allows it
to be recharged. It makes its authorised media
content available to the system (Media content
of iPod
® type).Only one USB socket will allow a Mirror
Screen connection (Apple®CarPlay® or
Android Auto) for the compatible connected
mobile devices and to use some of the device's
applications on the touch screen.
For more information on the USB socket
compatible with the Mirror Screen
® function,
refer to the "Ease of use and comfort - Fittings"
section.
The mobile device is in charging mode when
connected with the USB cable.
It is recommended that you use your
device's original USB cables, preferably
with a short cable to ensure optimum
performance.
To protect the system, do not use a USB hub.
Bluetooth® connection
Connecting a mobile device to the vehicle's
system via Bluetooth® provides access to its
contents and its "Media" streaming. It also
enables the Phone function to be activated.
The connection can be initiated either from the
mobile device's Bluetooth
® menu or from the
vehicle's system, which requires opening the "My
Devices" menu for the first connection.
In some cases, you will need to unlock
your device and check the authorisation
to synchronise contacts and recent calls.
Some features may not be supported by your
device.
For information on the partial or full
compatibility of device models or
smartphones, please connect to the Brand’s
national website.

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Pairing procedure from a device
From the Bluetooth® menu on your mobile
device, select the system’s name from the
list of detected devices.
In order to make your system’s
Bluetooth® visible, first open the "My
Devices " menu on the system.
Continue the first connection procedure
proposed by the system and on the device.
For example: validating pairing codes.
Pairing procedure from the system
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "My Devices ".
Select the name of the mobile device that
you want to connect, from:
–

The list of known devices (if the device has
already been connected to the system).
or
–


The list of detected devices (if the device
has never been connected to the system or
previously deleted from the system).
A mobile device already connected to the system will be able to reconnect
automatically when the vehicle is started,
once the user profile has been selected.
Automatic reconnection is put on hold as
soon as the "My Devices" menu is opened.
This is to allow the system to make its
Bluetooth® visible for the connection of a new
device.
The system is disconnected when the driver’s
door is opened and the ignition is switched
off.
Automatic reconnection
The system allows automatic reconnection of
devices already connected and detected when a
user profile is selected.
The priority
reconnected devices are those which
have been linked to the selected user profile or,
failing this, the last connected devices.
Wi-Fi connection
The system has an external Wi-Fi connection
mode for performing system updates.
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "Wi-Fi".
Activate/Deactivate "Wi-Fi". The system starts a search for
nearby
Wi-Fi networks. This may take a few
seconds.
Select the Wi-Fi network to connect to and enter
its password.
To protect your system, only networks with a sufficient level of security are
allowed to connect. WPA2 encryption level,
equivalent to a domestic level, is required.
Any network already connected to the system will reconnect automatically as
soon as it is detected by the system and after
having previously activated the Wi-Fi function.
The Wi-Fi connection of the system to a device already connected using a Mirror
Screen
® wireless connection is not possible.
In this case, favour a Mirror
Screen
® connection using the USB socket.
Device management
For each device already connected to the
system using a wireless connection (Bluetooth®
or wireless Mirror Screen® connection), it is
possible to determine a preferred connection
mode (depending on the functions the device
can support). It is therefore possible to determine
whether the device should be connected using
a wireless Bluetooth
® connection or a wireless
Mirror Screen® connection each time the system
is started once the profile is chosen.
Press the "Settings" application.
In the list, select the "Connectivity".
Select "My Devices " to display the list of
paired devices.
Press this button to manage the
connection of a device.