2023 CITROEN C4 messages

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Procedure from the smartphone
Select the name of the system in the list
of detected devices.
In the system, accept the connection request
from the smartphone.
Procedure from the system
Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Bluetooth connection".
Select "Search".
The list of detected smartphones is
displayed.
Select the name of the chosen
smartphone in the list.
Depending on the type of smartphone,
you may by prompted to accept the
transfer of contacts and messages.
Connection sharing
The system offers to connect the smartphone
with 3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
“Streaming" (streaming: wireless playing of
audio files on the smartphone),
–
"Mobile internet data ".
The "Mobile internet data " profile must
be activated for connected navigation (if
the vehicle does not have "Emergency and
assistance call" services), after first activating
smartphone connection sharing.
Select one or more profiles.
Press "OK" to confirm.
Wi-Fi connection
Network connection via the smartphone's Wi-Fi.Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Wi-Fi network connection".
Select the "Secured", "Not secured" or
"Stored” tab.
Select a network.
Using the virtual keypad , enter the Wi-Fi
network "Key" and "Password".
Press "OK" to establish the connection.
The Wi-Fi connection and Wi-Fi connection sharing are exclusive.
Wi-Fi connection sharing
Depending on equipment.
Creation of a local Wi-Fi network by the system.
Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Share Wi-Fi connection".
Select the "Activation" tab to activate or
deactivate Wi-Fi connection sharing.
And/or
Select the "Settings" tab to change the system’s
network name and password.
Press "OK" to confirm.
To protect against unauthorised access and to make all systems as secure as
possible, the use of a security code or a
complex password is recommended.
Managing connections
Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Manage connection".
With this function, you can view the access to
connected services, the availability of connected
services and modify the connection mode.

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12Radio
Selecting a station
Press Radio Media to display the main
page.
Press "Frequency".
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Or
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio stations" on the secondary
page.
Press "Frequency".
Enter the values using the virtual keypad.
First enter the units then click on the
decimals field to enter the figures after the
decimal point.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This phenomenon is perfectly normal in the
context of radio wave transmission, and
in no way indicative of an audio system
malfunction.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press "Presets ".
Make a long press on one of the buttons
to preset the station.
Changing the waveband
Press Radio Media to display the main
page.
To change the waveband, press "Band…",
displayed at the top right of the screen.
Activating/Deactivating RDS
RDS, if activated, allows you to continue
listening to the same station by automatic
retuning to alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Station follow ".
Press "OK" to confirm.
RDS station tracking may not be
available nationwide, as many radio
stations do not cover 100
% of the country.
This explains the loss of reception of the
station during a journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Display radio text".
Press "OK" to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages. To operate, this
function needs good reception of a radio station
that carries this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that the

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Telephone
Pairing a Bluetooth®
telephone
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Consult the telephone user guide and the
service provider to check which services are
available.
The Bluetooth function must be activated and the telephone configured as "Visible
to all” (in the telphone settings).
To complete the pairing, whichever procedure is
used (from the telephone or from the system),
ensure that the code is the same in the system
and in the telephone.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on the
telephone.
Procedure from the telephone
Select the system name in the list of
detected devices.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press Telephone to display the main
page.
Press "Bluetooth search".
Or
Select "Search".
The list of detected telephones is
displayed.
Select the name of the chosen telephone
in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
“Streaming" (streaming: wireless playing of
audio files on the telephone),
–
"Mobile internet data ".
The "Mobile internet data " profile must
be activated for connected navigation,
after first activating smartphone connection
sharing.
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, you may by
prompted to accept the transfer of contacts and
messages.
The ability of the system to connect just one profile depends on the telephone.
All three profiles may connect by default.
The profiles compatible with the system are: HFP, OPP, PBAP, A2DP, AVRCP,
MAP and PAN.
Visit the Brand's website for more information
(compatibility, additional help, etc.).
Automatic reconnection
On returning to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
after switching on the ignition, the pairing is
established automatically (Bluetooth activated).
To modify the connection profile:
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Bluetooth connection" to display
the list of paired devices.
Press the "Details" button.
Select one or more profiles.
Press "OK" to confirm.

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Press this button to sort contacts by
Surname+first name or by First
name+surname.
The "Email" function allows email addresses to be entered for a contact,
but the system is not able to send emails.
Managing messages
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Messages" to display the list of
messages.
Select the "All", "Incoming " or "Sent”
tab.
Select the details of the message chosen
in one of the lists.
Press "Answer" to send a quick message
stored in the system.
Press "Call" to start the call.
Press "Play" to listen to the message.
Access to "Messages " depends on the
compatibility between the smartphone
and the onboard system.
Some smartphones retrieve messages or
email messages more slowly than others.
Managing quick messages
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Quick messages " to display the
list of messages.
Select the "Delayed", "My arrival", "Not
available" or "Other" tab, enabling you to
create new messages.
Press "Create" to write a new message.
Select the message chosen in one of the
lists.
Press "Transfer" to select one or more
recipients.
Press "Play" to start playing the message.
Managing email
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Email" to display the list of
messages.
Select the "Incoming", "Sent" or "Not
read” tab.
Select the message chosen in one of the lists.
Press "Play" to start playing the message.
Access to email messages depends on the compatibility between the
smartphone and the onboard system.
Settings
Audio settings
Press Settings to display the main page.
Select "Audio settings".
Then select "Ambience", "Position", "Sound ",
"Voice" or "Ringtone ".
Press "OK" to save the settings.
The balance/distribution (or spatialisation
with the Arkamys© system) uses audio
processing to adjust the sound quality
according to the number of passengers in the
vehicle.
Available only with the front and rear speaker
configuration.
The Ambience setting (choice of 6 ambiances) as well as for Bass, Medium
and Treble are different and independent for
each audio source.
Activate or deactivate "Loudness".

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12► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►

Configure the "T
raffic info" function in the
route settings list (None, Manual or Automatic).
I am receiving a "Danger zone" alert which is
not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed. On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the radio station
being listened to gradually deteriorates or
the station presets are not working (e.g.
no
sound, "87.5" MHz is displayed).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or damaged (e.g.

when
going through a car wash or in an underground
car park). ►

Have the aerial checked by a dealer
.
The surrounding area (e.g. hill, building, tunnel,
underground car park, etc.) is blocking reception,
including in RDS tracking mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press "Update list" in the "Radio stations"
secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after
inserting a USB stick.

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The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►

Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these
websites: Google Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order

.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.

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13Move the slider to manually search for
frequencies up or down.
Or
Press this button.
Enter the frequency values using the
virtual keypad.
Press this button to confirm.
A list of stations is available by pressing the
“Stations” tab.
Press “Mute” to activate/deactivate the
sound.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a charger with USB
socket connected to the 12
V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may block
reception, including in RDS mode. This
phenomenon is normal in the propagation
of radio waves and does not indicate any
malfunction of the system.
Storing a radio station
Select a station.Press the "Media" application.
In the list, select the "Player” tab.
Press the "Radio Favorites" button.
Storing takes place via a short or long
press on one of these buttons, or a long
press on an existing favourite radio station,
which will be replaced.
Press this button to return to the previous
page.
Automatic search for radio stations
Via the "Media" application.Press the "Media" application.
In the list, select the "Stations" tab.
The search is carried out automatically.
Using the steering-mounted controls,
press this button.
The search is carried out automatically.
Activating radio station tracking
The system changes frequency automatically to
obtain better reception.
Press the "Media" application.
In the list, select the "Settings” tab.
Activate “Radio Station Tracking”.
The lighting of the slider confirms that the
function is activated.
Changing the waveband
Press the "Media" application.
In the list, select the "Player" tab.
Press this button to change the waveband
(FM - AM - DAB) according to the country
of sale.
Activating traffic announcements
This function gives priority to listening to Traffic
announcements alert messages. To be active,
this function needs good reception of a radio
station that transmits this type of message.
While traffic information is being broadcast, the
current radio station is automatically interrupted
so that the message can be heard. Normal radio
listening resumes as soon as the message is
finished.
Press the "Media" application.
In the list, select the "Settings” tab.
Activate “Traffic Announcement (TA)”.
The lighting of the slider confirms that the
function is activated.
Audio streaming
The streaming function allows you to listen to
the audio stream coming from the smartphone(s)
connected via Bluetooth
®, USB (iPod® type) or
Mirror Screen®.

274
Alphabetical index
Immobiliser, electronic 95
Indicator, AdBlue® range
21
Indicator, coolant temperature

21
Indicator, engine oil level

20
Indicators, direction

66, 188
Indicator, service

19
Inflating tyres

174, 203
Inflating tyres and accessories
(using the kit)

181, 183
Information, vehicle

10, 268
Infrared camera

11 0
Instrument panel

10, 26, 111
Instrument panel, LCD

10
Internet browser

236, 239
ISOFIX mountings

87, 90–91
J
Jack 181, 184, 242
Jump starting
192
K
Key 32, 34, 37
Key, electronic
35–36
Keyless Entry and Starting

32, 34–36, 96–97
Key not recognised

97–98
Key with remote control

32, 95
Kit, hands-free

208–209, 218–219, 244, 260
Kit, puncture repair

181
Kit, temporary puncture repair 180–183
Klaxon
75
L
Labels, identification 202
Lamps, parking
66
Lamps, rear

189–190
Lamps with Full LED technology

70
Lane assist

118, 123–125
Lane keeping assist

128
Leather (care)

179
LEDs - Light-emitting diodes

66, 188–189
Level, AdBlue®

173
Level, brake fluid

172
Level, Diesel additive

173
Level, engine coolant

21, 172
Level, engine oil

20, 171
Levels and checks

170–172
Level, screenwash fluid

71, 172
Light-emitting diodes - LEDs

66, 188–189
Lighting, boot

64
Lighting, cornering

70
Lighting dimmer

25
Lighting, exterior

65, 68
Lighting, guide-me home

33, 67–68
Lighting, interior

62–63
Lighting, mood

63
Lighting, welcome

67–68
Loading

167–168
Load reduction mode

169
Locking 33–35
Locking from the inside
36
Locking the doors

36–37
Log, alerts

24
Lumbar

46
M
Mains socket (domestic network) 156
Maintenance (advice)
154, 177
Maintenance, routine

110, 173, 175
Manoeuvring aids (recommendations)

109
Map reading lamps

62
Markings, identification

202
Massage function

46
Mat

62, 110
Menu, main

28
Menus (audio)

205, 214–215, 228–229
Menu, shortcuts

28–29
Messages

246
Messages, quick

246
Minimum traction battery charge level
(Electric)

23
Mirror, rear view

48
Mirrors, door

48, 58, 131
Mirror, vanity

59
Misfuel prevention

153
Mobile application

30, 58, 163
Motor, electric

98, 171, 201
Mountings, ISOFIX

87, 90–91
Multimedia support

60