2023 CITROEN C4 android auto

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MyCitroën Play
11► Have the aerial checked by a dealer.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
►

Press the round arrow on the "List" tab on the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►


Press the round arrow on the "List" tab on the
"Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly

.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders. Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T
rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility

.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►

Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible. The volume depends on both the system and the
telephone.
►

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce ambient noise (close windows, turn
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.

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12MyCitroën Drive
GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration, as well as the country of sale.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Pairing the smartphone with the system via
Bluetooth.
–


Using the smartphone.
–


Connecting to the CarPlay® or Android
Auto applications (certain applications stop
displaying when the vehicle is moving).
–

W

atching a video (the video stops when the
vehicle starts to move again).
–

Changing the system settings and
configuration.
AM and DAB radio are not available on Hybrid vehicles.
The system is protected so that it only operates in the vehicle.
The message Energy economy mode is
displayed when the system is about to go into
standby.
System and map updates can be
downloaded from the Brand's website.
The update procedure is also available there.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the menu buttons on either side of or below
the touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons to access the rolling menus, then
press the virtual buttons in the touch screen.
Display the rolling menus at any time by pressing
the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the back arrow to go back a level.
Press "OK" to confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently
in the side bars or in the upper bar of the touch
screen (depending on equipment):
–

Air conditioning status information (depending
on version), and direct access to the
corresponding menu.
–


Go directly to the audio source selection
option, to view the list of radio stations (or list of
titles depending on the source).
–


Go to the "Notifications" of messages, emails,
map updates and, depending on the services,
the navigation notifications.
–


Go to the settings for the touch screen and the
digital instrument panel.
Audio source selection (depending on
equipment):
–


FM/DAB/AM radio stations (depending on
equipment).
–


T

elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB memory stick.

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– Media player connected via the auxiliary
socket (depending on equipment).
–

V
ideo (depending on equipment).


In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, navigation history,
favourite contacts, etc.). Settings are applied
automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
enter standby mode (with the screen and
sound off) for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Voice control:
Short press, system voice control.
Long press, voice commands from smartphone
or CarPlay
®, Android Auto via the system.Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (up/down): automatic search for
the next/previous station (in the list of
radio stations sorted by name or by frequencies).
Media (up/down): next/previous track, movement
in the lists.
Phone (up/down): browse the telephone's call
log.
Short press: validate a selection. Out of
selection, display the lists.
Menus
Connected navigation

Enter navigation settings and choose a
destination.
Use real-time services, depending on equipment.
Applications

Run certain applications from a
smartphone connected via CarPlay® or
Android Auto.

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Displaying charging station
details
Press Navigation to display the main
page.
Press this button to display the list of
services.
Press "POI on map" to display the list
of points of interest.
Press one of the buttons to search for
"Stations".
Activate/deactivate "Stations".
Press this button to display a secondary
page.
Select the "Settings" tab.
Select the desired connector type.
Press "OK" to save.
Displaying weather
information
Press Navigation to display the main
page.
Press this button to display the list of
services.
Select "View map".
Select "Weather".
Press this button to display basic
information.
Press this button to display detailed
weather information.
The temperature displayed at 6 a.m. will be the maximum temperature for the day.
The temperature displayed at 6 p.m. will be
the minimum temperature for the night.
Applications
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with CarPlay® or
Android Auto applications, refer to the "Ease of
use and comfort" section.
For the list of compatible smartphones,
visit the Manufacturer's website in your
country.
Synchronising a smartphone enables
users to display applications that support
the smartphone’s CarPlay
® or Android Auto
technology on the vehicle’s screen. For
CarPlay
® technology, the CarPlay® function
must first be activated on the smartphone.
Unlock the smartphone for the communication
process between the smartphone and the
system to work.
As principles and standards are constantly
changing, we recommend keeping the
smartphone's operating system up-to-
date, together with the date and time on
the smartphone and the system.
Connectivity
Press Applications to display the main
page.
Press "Connectivity" to access the CarPlay
® or
Android Auto functions.
CarPlay® smartphone
connection
Depending on country.
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
The "CarPlay " function requires the use of
a compatible smartphone and compatible
applications.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
Press "Telephone" to display the
CarPlay® interface.
Or
Connect the USB cable. The smartphone
charges when connected by the USB
cable.

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12From the system, press "Applications" to
display the main page.
Press "Connectivity" to access the "CarPlay
®”
function.
Press "CarPlay" to display the CarPlay®
interface.
When the USB cable is disconnected
and the ignition is switched off then back
on, the system will not automatically switch to
Radio Media mode; the source must be
changed manually.
Android Auto smartphone connection
Depending on country.
Install the "Android Auto" application on
the smartphone via "Google Play".
The "Android Auto" function requires the use
of a compatible smartphone and compatible
applications.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press "Applications " to
display the main page.
Press "Connectivity" to access the "Android
Auto” function.
Press "Android Auto" to start the
application in the system.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Access to the different audio sources remains
available in the margin of the Android Auto
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible
at any time using the dedicated buttons.
In Android Auto mode, the function that
displays rolling menus by briefly pressing
the screen with three fingers is disabled.
There may be a pause before applications become available,
depending on the quality of the network.
Car Apps
Press Applications to display the main
page.
Press "Car Apps" to display the applications
home page.
Internet Browser
Press Applications to display the main
page.
Press "Connectivity" to access the "Connected
Apps” function.
Press "Connected Apps" to display the browser
home page.
Select the country of residence.
Press "OK" to save and start the browser.
Connection to the internet is via one of
the network connections provided by the
vehicle or the user.
Bluetooth connection®
The services available depend on the network, the SIM card and the
compatibility of the Bluetooth devices used.
Consult the smartphone user guide and the
service provider to check which services are
available.
The Bluetooth function must be activated and the smartphone configured as
"Visible to all".
To complete the pairing, whichever procedure is
used (from the smartphone or from the system),
ensure that the code is the same in the system
and in the smartphone.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on the
smartphone.

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The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►

Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these
websites: Google Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order

.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.

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MyCitroën Drive Plus
GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the version and
configuration of the vehicle, and according to
the country of sale.
For safety reasons and because they
require continued attention on the part of
the driver, the following operations must be
carried out with the vehicle stationary and
the ignition on:
–

Pairing the smartphone with the system via
Bluetooth®.
–
Using the smartphone.
–

Connecting to Mirror Screen
(Apple®CarPlay® or Android Auto).
–
Changing the system settings and
configuration.
The message Energy economy mode is displayed when the system is about to go
into standby.
For more information on Energy economy
mode, refer to the "Practical information"
section.
The AM radio selection mode is not available on electric vehicles.
Warning
Navigation is a driving aid. It cannot
replace the driver. All guidance instructions
should be carefully checked by the user.
By using the navigation, you accept the
following terms and conditions:
https://www.tomtom.com/en_gb/legal/
eula-automotive/?388448
First steps
The system starts when the ignition is switched on.
Short press, ignition off: system on/off.
Short press, ignition on: mute/restore sound.
Long press, ignition on: start standby mode
(mute sound, screens and clock display off).
Rotation: volume adjustment.
Information
This system gives access to the following
elements:
–

Audio equipment and telephone controls with
display of associated information.
–


Connected services and display of associated
information.
–


Navigation system controls and display
of associated information (depending on
equipment). –


V
oice recognition (depending on equipment).
–
T
ime and outside temperature.
–
Heating/air conditioning system controls and
reminders of settings.
–

Settings for driving aid functions, comfort
and safety functions, extended head-up display
(depending on equipment and version), audio
equipment and digital instrument panel.
–

Settings for functions specific to electric
vehicles.
–

Display of visual manoeuvring aid functions.
–

Interactive handbook.
–

V
ideo tutorials (e.g. screen management,
driving aids, voice recognition).
Upper banner
Certain information is displayed permanently in
the upper banner of the touch screen:
–

Outside temperature from the vehicle's
sensors (associated with a blue symbol if there is
a risk of ice).
–


T
emperature setting reminder for the air
conditioning on the driver's and passenger sides.
–

Charge level of the connected smartphone.
–


System connection status (Bluetooth®, Wi-Fi,
mobile telephone network).
–

Time.
–

Quick access to the Mirror Screen® functions
(associated with a connected smartphone).
Swipe down from the upper edge of the touch
screen to access the notifications centre and
display a list of quick settings :Guest, Privacy

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Adding a page
To add a page, press "Page" on the left of the screen.
Press the back arrow to return to the
previous page.
Deleting a Widget
To move a Widget to the bin, press and hold it, then drag it to the bin.
Personalising the
instrument panel
Press the pencil in the "Customize
Driver Information" part.
The modification of the organisation of the
different Widget is displayed on the instrument
panel in real time.
A Widget is a reduced window of an application or service.
Adding a Widget
To add a Widget, press "Widget" on the left of the screen.
Or
Press one of these buttons on the screen.
Select the desired Widget.
Press the back arrow to return to the
previous page.
Deleting a Widget
To move a Widget to the bin, press and hold it, then drag it to the bin.
Personalising My shortcuts
(depending on equipment)

From the left or right edge of the screen, swipe
right or left to display the shortcuts.
A representation of six shortcuts appears.
These shortcuts can be used to access an application (e.g. Media, Climate) or to
launch an action (e.g.
set the temperature to
21°, call a contact selected in their directory).
Briefly press a shortcut to be replaced, a panel is
displayed with all eligible shortcuts. A notification
also informs you of the next step to be applied.
Select the desired new shortcut. It will be
duplicated in the My shortcuts page and will
replace the originally selected one. A notification
also informs you of this.
To exit this function at any time, press this button or press the HOME main button.
Steering-mounted
controls
Voice control:
Short press, system voice commands
(depending on equipment).
Long press, voice commands of
the

smartphone connected using Bluetooth
® or
Mirror Screen® (Apple®CarPlay®/Android Auto)
via the system.
Increase volume.
Decrease volume.
Mute the sound: long press on the
decrease volume button.
Restore the sound by pressing one of the two
volume buttons.
Incoming call (short press): accept the
call.
Call in progress (short press): hang up.
Incoming call (long press): refuse the incoming
call.
Out of call (short press): access the call log of
the telephone connected via
Bluetooth
®.
Mirror Screen® connected (short press): access
the projected view of the telephone application of
your Mirror Screen
® equipment.Radio: automatic search for the
previous/next station (in the list of
radio stations sorted by name or by frequencies).
Media: previous/next track, movement in the
lists.
Phone: browse the telephone's call log.