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CITROËN Connect Radio
10Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►
Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to.
Adjust the sound
functions to the middle position. When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►
Start the vehicle’
s engine to increase the
charge of the battery.

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CITROËN Connect Nav
11
Selection of the audio source (depending on
equipment):
–
FM/DAB/AM radio stations (depending on
equipment).
–
T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–
USB memory stick.
–
Media player connected via the auxiliary
socket (depending on equipment).
–
CD player (depending on equipment).
–
V
ideo (depending on equipment).
Using the "Settings" menu, create a
profile for just one person or a group of
people with common interests, with the
possibility of entering a multitude of settings
(radio presets, audio settings, navigation
history, contact favourites, etc.); these
settings are taken into account automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
go into standby (screen and sound off) for at
least 5 minutes.
The return to normal takes place when the
temperature in the passenger compartment
has dropped.
Steering mounted controls
Voice commands:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment). Short press, system voice commands.
Long press, smartphone voice commands via
the system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move in a
list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of
stations received.

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CITROËN Connect Nav
11The temperature displayed at 6 a.m. will be the maximum temperature for the day.
The temperature displayed at 6 p.m. will be
the minimum temperature for the night.
Applications
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with the
CarPlay
®, MirrorLinkTM or Android Auto
applications, refer to the "Ease of use and
comfort" section.
The synchronisation of a smartphone allows users to display applications
adapted to the CarPlay
®, MirrorLinkTM or
Android Auto
technology of the smartphone
on the vehicle screen. For the CarPlay
®
technology, the CarPlay® function must be
activated on the smartphone beforehand.
For the communication process between
the smartphone and the system to work, it is
essential in all cases that the smartphone is
unlocked.
As the principles and standards are
constantly changing, it is recommended
that you keep the smartphone's operating
system up-to-date, as well as the date and
time of the smartphone and of the system .
For the list of eligible smartphones, go to the
Brand's national website.
Connectivity
Press Applications to display the primary
page.
Press "Connectivity" to go to the CarPlay
®,
MirrorLinkTM or Android Auto functions.
CarPlay® smartphone
connection
Connect a USB cable. The smartphone
charges when connected by the USB
cable.
Press "Telephone" to display the
CarPlay® interface.
Or
Connect a USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press "Applications " to
display the primary page.
Press "Connectivity" to go to the CarPlay
®
function.
Press "CarPlay " to display the CarPlay®
interface.
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
When the USB cable is disconnected
and the ignition is switched off then back
on, the system will not automatically switch to
Radio Media mode, a change of source will
have to be done manually.
MirrorLinkTM smartphone
connection
The "MirrorLinkTM" function requires the
use of a compatible smartphone and
compatible applications.
When connecting a smartphone to the
system, it is recommended that
Bluetooth
® be started on the smartphone.Connect a USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press "Applications " to
display the primary page.
Press "Connectivity" to go to the MirrorLink
TM
function.
Press "MirrorLinkTM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "MirrorLink
TM"
function.
During the procedure, several screen
pages relating to certain functions are
displayed.
Accept to start and complete the connection.
Once the connection is established, a page
is displayed with the applications already

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CITROËN Connect Nav
11DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality
sound.
The different "multiplexes/ensembles"
offer a choice of radio stations arranged in
alphabetical order.
Press Radio Media to display the primary
page.
Press "Band…" at the top right of the screen to
display the " DAB" waveband.
DAB-FM tracking
"DAB" does not cover 100 % of the
territory .
When the digital radio signal is poor,
"DAB-FM auto tracking" allows you to
continue listening to the same station, by
automatically switching to the corresponding
FM analogue station (if there is one).
Press Radio Media to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "FM-DAB tracking".
Activate/deactivate "Station tracking".
Press "OK".
If "DAB-FM auto tracking" is activated,
there may be a difference of a few
seconds when the system switches to "FM"
analogue radio with sometimes a variation in
volume.
Once the digital signal quality is restored, the
system automatically changes back to "DAB".
If the "DAB" station being listened to is
not available on FM (" DAB-FM" option
greyed out), or "DAB-FM auto tracking" is not
activated, the sound will cut out while the
digital signal is too weak.
Media
USB port
Insert the USB memory stick into the USB
port or connect the USB device to the
USB port using a suitable cable (not supplied).
To protect the system, do not use a USB hub. The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
Playlists are updated whenever the ignition
is switched off or a USB memory stick is
connected. The audio system memorises these
lists, which will subsequently load faster if they
have not been changed.
Auxiliary socket (AUX)
Depending on equipmentConnect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
This source is only available if "Auxiliary input"
has been selected in the audio settings.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
audio system.
Controls are managed via the portable device.
CD player
Depending on equipment
Insert the CD in the player.
Selecting the source
Press Radio Media to display the primary
page.
Select "Source".
Choose the source.

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CITROËN Connect Nav
Or
"Ringtone".
Press "OK" to save the settings.
The balance/distribution (or spatialisation
with the Arkamys© system) is audio
processing that allows the quality of the
sound to be adapted according to the number
of passengers in the vehicle.
Available only with the front and rear
speakers configuration.
The Ambience (6 optional ambiences) and Bass , Medium and Treble audio
settings are different and independent for
each audio source.
Activate or deactivate "Loudness".
The settings for "Position " (All passengers,
Driver and Front only) are common to all
sources.
Activate or deactivate "Touch tones ",
"Volume linked to speed " and "Auxiliary
input ".
On-board audio: the Arkamys Sound
Staging© optimises the distribution of
sound in the passenger compartment.
Setting the profiles
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Setting of the profiles ".
Select "Profile 1" or "Profile 2" or "Profile 3" or
"Common profile ".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB socket.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reinitialise the profile
selected.
Reinitialisation of the profile selected
activates the English language by
default.
Select a "Profile" (1 or 2 or 3) to associate the
"Audio settings " with it.
Select "Audio settings ".
Select "Ambiences".
Or
"Position ".
Or
"Sound ".
Or
"Voice".
Or
"Ringtone ".
Press "OK" to save the settings.
Modifying system settings
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Screen configuration".
Select "Animation".
Activate or deactivate: "Automatic text scrolling ".
Select "Brightness".
Move the slider to adjust the brightness of
the screen and/or of the instrument panel.
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to return to the initial
settings.
Resetting the system to "Factory
settings" activates English by default, as
well as degrees Fahrenheit, and turns off
summer time.
Select "System info" to display the versions of
the different modules installed in the system.
Selecting the language
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Set time-date".
Select "Date".
Press this button to define the date.
Press "OK" to confirm.

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CITROËN Connect Nav
11Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to return to the initial
settings.
Resetting the system to "Factory
settings" activates English by default, as
well as degrees Fahrenheit, and turns off
summer time.
Select "System info" to display the versions of
the different modules installed in the system.
Selecting the language
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Set time-date".
Select "Date".
Press this button to define the date.
Press "OK" to confirm.
Select the display format of the date.
Adjustment of the time and date is only available if "GPS synchronisation" is
deactivated.
Setting the time
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Set time-date".
Select "Time".
Press this button to adjust the time using
the virtual keypad.
Press "OK" to confirm.
Press this button to define the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1
hour).
Activate or deactivate synchronisation with GPS (UTC).
Press "OK" to confirm.
The system does not automatically manage the change between winter and
summer time (depending on the country of
sale).
Colour schemes
Depending on equipment/Depending on version.
As a safety measure, the procedure for changing the colour scheme is only
possible when the vehicle is stationary.
Press Settings to display the primary
page.
Select "Colour schemes".
Select a colour scheme in the list then
press "OK" to confirm.
Every time the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Navigation
I cannot enter the navigation address.
The address is not recognised.

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CITROËN Connect Nav
► Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►
Check the route settings in the "Navigation"
menu.
I do not receive "Danger zone” alerts.
Y
ou have not subscribed to the online services
option.
►
If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T
OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►
Set the zoom level to 600 ft (200 m) or select
POIs in the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low
.
►
Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route. The route settings do not take account of
TMC
messages.
►
Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►
Zoom the map to show the exact location
of the "Danger area".
You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►
W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly. ►
W ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►
Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►
Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
► Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.

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CITROËN Connect Nav
11The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►
Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system. ►
Check that the CD is inserted in the player
the right way up.
►
Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
The CD has been burned in a format that is not
compatible with the player (udf, etc.).
►
Check the content if it is a burned CD:
consult the advice in the "AUDIO" section.
►
The audio system CD player does not play
DVDs.
The CD is protected by an anti-pirating system
not recognised by the audio system.
►
Due to poor quality
, certain burned CDs will
not be played by the audio system.
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
The CD audio quality is poor.
The CD is scratched or of poor quality.
►
Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable.
►
Return bass and treble settings to 0, without
selecting an ambience.
Some characters in the information about
the media
currently being played are not
displayed correctly. The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of files in audio streaming mode
does not start.
The connected device does not automatically
start playback.
►
Start playback from the device.
The names of tracks and playing times
are not displayed on the screen in audio
streaming mode.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►
Check that the telephone has Bluetooth
switched on.
►
Check in the telephone settings that it is
"visible to all".
►
Deactivate then reactivate the telphone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system.
►
Y
ou can check that your telephone is
compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.