2023 CITROEN C3 service

92
MAINTENANCE
Necessity of maintenance
Your CITROËN vehicle has been manufactured using the latest technology
and under the strictest quality control standards. It is also designed t\
o
minimize maintenance requirements with longer service intervals to save \
you both time and money.
However, scheduled maintenance is necessary to ensure your CITROËN
vehicle operates properly and efficiently for the reasons listed below:
Lubricants:
Your CITROËN vehicle uses various kinds of oils and fluids, including
engine oil, transmission fluid, differential fluid, battery fluid, and engine
coolant. These oils and fluids play very important roles, such as lubricating
and cooling the vehicle and preventing rust. Periodically they need to b\
e
properly refilled or replaced.
Rubber parts:
Hoses, belts and boots use rubber parts, which are bound to crack when
worn out. They need to be replaced with new ones if they should wear out.
Normal deterioration
Vehicles are equipped with many parts for which it is impossible to avoid\

normal wear and tear. These parts include: tires, brake pads, clutch
disc, etc. They are indispensable for basic vehicle functions and must be
replaced regularly.
Maintenance services at CITROËN Authorised Dealers
A CITROËN Authorised Dealer has factory-trained technicians and genuine
CITROËN parts to service your vehicle properly. For expert advice and
quality service, visit a CITROËN Authorised Dealer.
Inadequate, incomplete or insufficient servicing may result in operational
problems with your vehicle that could lead to vehicle damage, an acciden\
t,
or personal injury.
We appreciate your understanding of the importance of these instructions,\

and we look forward to servicing your vehicle at CITROËN Authorised
Dealers.Failure to perform scheduled maintenance may result in
reduced vehicle performance or possible breakdowns,
as well as exclusion from warranty coverage
WARNING!
Maintenance and Warranty

93
SCHEDULED MAINTENANCE
There are two types of maintenance schedules, namely, normal usage condition & severe usage conditions
A sales person or service advisor at our CITROËN Authorised Dealer will explain to you which type of maintenance schedule you should follow depending
on your driving pattern, climatic conditions in your area, etc. The two schedules and their conditions are described below:
Follow the Maintenance under severe usage conditions if any of the follo\
wing conditions apply.
•
Repeated driving short distance of less than 8 km in normal temperature \
or less than 16 km in freezing temperature.
•


Extensive engine idling or low speed driving for long distances.
•


Driving on rough, muddy
, unpaved, gravelled or salt-spread roads.
•

Driving in areas using salt or other corrosive materials or in very cold\
weather
.
•

Driving in heavy dust condition.
•


Driving in heavy traffic area.
•


Driving on uphill, downhill, or mountain road repeatedly
.
•

V
ehicle towing, driving for patrol car, taxi, or other commercial use.
•

Driving over 170 km/h.
•


Frequently driving in stop-and-go condition.
If your vehicle is operated in any of the above listed conditions, you should inspect, replace or refill more frequently , using the severe usage maintenance
schedule instead of the normal usage maintenance schedule.
Maintenance and Warranty

94
MAINTENANCE SCHEDULE
The following maintenance services must be performed to ensure good emis\
sion control and performance. Keep receipts for all vehicle emission ser\
vices
to protect your warranty. Where both mileage and time are shown, the frequency of service is determined by whichever occurs first.
A: Adjust
C: Clean

I: Inspect

R: Replace
Service 1 2 3 4 5 6 7 8 9 10 11
C3 Naturally Aspirated Months
2 12 24 36 48 60 72 84 96 108 120
Km (K) 2 10 20 30 40 50 60 70 80 90 100
1.2L (1199cc) (3 Cyl)
60KW @ 5750 rpm
115Nm @ 3750 rpm Air cleaner filter element
C R C R C R C R C R
Engine oil I R R R R R R R R R R
Oil Filter R R R R R R R R R R
Drain Plug Gasket R R R R R R R R R R
Change Spark plugs RR
Check accessory belt (waterpump & Strech belt) I I I I I I I R I I
Change coolant I I I I I R I I I I R
Pollen Filter R R R R R R R R R R
Fuel Filter (intank) R
Brake Fluid/Clutch Fluid I I R I R I R I R I R
Check timing belt visual condition, replace if found
damage R
Rear Twist Beam Bush – Check wear and tear or noise,
replace if found. I I I I I I I I I I
Maintenance and Warranty

95
A: Adjust C: Clean I: Inspect R: Replace
Service 1 2 3 4 5 6 7 8 9 10 11
C3 Turbo Months
2 12 24 36 48 60 72 84 96 108 120
Km (K) 2 10 20 30 40 50 60 70 80 90 100
1.2L (1199 cc) (3 Cyl)
81KW @ 5500 rpm
190Nm @ 1750 rpm Air cleaner filter element
C R C R C R C R C R
Change engine oil R R R R R R R R R R
Oil Filter R R R R R R R R R R
Drain Plug Gasket R R R R R R R R R R
Change Spark plugs RR
Check accessory belt condition visually, replace if
found damage I I I I I I I R I I
Change coolant I I I I R I I I I R
Pollen Filter R R R R R R R R R R
Fuel Filter (intank) R
Brake/Clutch Fluid I R I R I R I R I R
Check timing belt visual condition, replace if found
damage R
Rear Twist Beam Bush – Check wear and tear or
noise, replace if found. I I I I I I I I I I
Maintenance and Warranty

96
SERVICE RECORD
The following tables are to be signed and stamped by the CITROËN Authorised Dealer who services your CITROËN vehicle. Have the boxes below
(date, mileage, next service, etc.) completed, according to your condi\
tions of use, by Authorised Repairer that you have chosen. You are advised to
retain any invoices or documents relating to work carried out on your ve\
hicle. In the event of resale of the vehicle, it is necessary to give th\
em to the new
owner, along with all documents relating to the vehicle. Having the routine s\
ervices carried out is a compulsory requirement to meet the conditions o\
f the
CITROËN contractual warranties.
Date Odometer reading
(Kms) Next Service date Next Service Kms Dealer
Seal & Sign Remarks
Maintenance and Warranty

97
SERVICE RECORD
DateOdometer reading
(Kms) Next Service date Next Service Kms Dealer
Seal & Sign Remarks
Maintenance and Warranty

98
CITROËN ASSISTANCE
CITROËN ASSISTANCE
With the CITRÖEN ASSISTANCE service, you can contact our breakdown and towing services anywhere in India, 24 hours a day, 7 days a week.
CITRÖEN ASSISTANCE services
CITRÖEN ASSISTANCE will provide assistance, free of charge, if your vehicle is immobilised as a result of a breakdown covered by the CITROËN
contractual warranty or CITROËN service contract that you purchased (extended warranty, maintenance plan, etc.) which is valid.
For vehicles or incidents that are not covered by the contractual warran\
ty such as punctures, lost keys, lock-outs, incorrect fuel type, or any \
other non-
vehicle fault incident, CITRÖEN ASSISTANCE can arrange assistance with a roadside assistance agent if requested.
Contact CITROËN ASSISTANCE
● By pressing on CITROËN CONNECT ASSISTANCE if your vehicle is fitted with it (press the CITROËN button) or,
● By calling the CITRÖEN ASSISTANCE number found on the back cover, or
●

Using the MyCITROËN app (Contact &
Assistance)
CITROËN ASSISTANCE ensures your mobility
The CITROËN Authorised Repairer based on your request shall provide referral for an alternative means of travel if your vehicle is immobilised as a result
of a breakdown covered by the CITROËN contractual warranty or valid CITROËN service contract, or alternatively at your expense, for your onward travel
or your return home.
If you are stranded more than 100 kms from your home, you can ask for th\
e referral for the following at your expense:
●

Hotel accommodation
●


Referral for forward travel from breakdown location to the destination (OR)
●


Referral for return travel from breakdown location to the customer residence
Note: V

arious rules governing eligibility, luggage allowance and seating capacity shall be applicable as enforced by hotel, or transportation party.
A customer care agent will answer your call and handle your problem in fu\
ll: they will perform a preliminary diagnosis and attempt to solve your \
incident
over the phone. If required, a roadside assistance agent will be dispatc\
hed to the breakdown location within a timeframe provided during the cal\
l. They will
repair your vehicle at the roadside to enable you to set off again immediately . If this is not possible, the roadside assistance agent will tow your vehicle to
the nearest CITROËN Authorised Repairer.
In any case the kms for towing are restricted to 100 kms for free towing\
, all kms above 100 kms would be on chargeable basis at Rs 65 per km.
Maintenance and Warranty

99
CITROËN ASSISTANCE 24 hours a day - 7 days a week
If your vehicle has the localised assistance call service, use it by pre\
ssing the button.
The location and identification of your vehicle will automatically be sent to CITROËN ASSISTANCE.
Be ready to provide the following information to the CITRÖEN ASSISTANCE call centre:
-

the precise location of your vehicle: town/city
, street name and number, road number and visual marker, etc.
-

the identification of your vehicle: registration number or vehicle identification number (VIN) visible on the registration certificate or at the bottom left-hand
side of the windscreen (from outside the vehicle)
-


your mobile telephone number so that the roadside assistance agent can c\
ontact you
-


the number of passengers in the vehicle
TOLL FREE NUMBER FOR CITRÖEN ASSISTANCE 18004192000
TOLL FREE NUMBER OF CITRÖEN CUSTOMER CARE CALL CENTRE 18002671000
EMAIL ID OF CITRÖEN CUSTOMER CARE CALL CENTRE [email protected]
Maintenance and Warranty