2023 CITROEN C3 AIRCROSS dead battery

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Access
Remote control / Key
Remote control function

Depending on version, the remote control can be
used to perform the following remote functions:
–
Unlocking/Locking/Deadlocking the vehicle.
–


Unlocking/Locking the boot.
–


Unlocking/Locking the fuel filler flap.
–


Remote operation of lighting.
–


Folding/Unfolding the door mirrors.
–


Activating/Deactivating the alarm.
–


Locating the vehicle.
–


Activating the vehicle’
s electronic immobiliser.
The remote control includes a conventional key
that allows the central unlocking/locking of the
vehicle using the door lock, as well as starting
and switching off the engine.
Back-up procedures allow the vehicle to be
locked/unlocked in the event of a failure of the
remote control, the central locking, the battery, etc. For more information on the Back-up
procedures, refer to the corresponding section.
Built-in key
Depending on version, using the remote control
built-in key, you can perform the following
operations:
–

Unlocking/Locking/Deadlocking the vehicle.
–


Activation/Deactivation of the manual child
lock.
–


Activation/Deactivation of the front passenger
airbag.
–


Back-up Unlocking/Locking of the doors.
–


Switching on the ignition and starting/switching
off the engine.
W

ithout Keyless Entry and Start


► To unfold or fold the key, press the button.
With Keyless Entry and Start


► To eject the key or put it back in place, pull
and hold the button.
Unlocking the vehicle
► Press this button to unlock the vehicle.
When the unlocking button is pressed, the
flashing of the direction indicators for a few
seconds signals:
–

The unlocking of the vehicle for versions
without alarm.
–


The deactivation of the alarm for other
versions.
Locking the vehicle
Normal locking
► Press this button.
When the locking button is pressed, the lighting
of the direction indicators for a few seconds
signals:
–

The locking of the vehicle for versions without
alarm.
– The activation of the alarm for other versions.
If one of the doors or the boot is not fully
closed, the locking does not take place.
However, if the vehicle is equipped with the
alarm, it is fully activated after about 45
seconds.
If the vehicle is unlocked inadvertently and
there is then no action on the doors or boot,
the vehicle will automatically lock itself again
after about 30 seconds. If the alarm was
activated beforehand, the alarm is reactivated
automatically.
Locking also deactivates the central locking
button, located on the dashboard.
Deadlocking
Deadlocking renders the interior door
controls inoperative. It also disables the
central locking button.
The horn remains operational.
Never leave anyone inside the vehicle
when it is deadlocked.
► Press the locking button again within 5
seconds to deadlock the vehicle (confirmed by
the temporary lighting of the direction indicators
for versions without alarm).

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Access
electronic key on your person in the recognition
zone A.
Unlocking the vehicle

► With the electronic key on your person in
recognition zone A
, pass your hand behind the
door handle of one of the front doors, or press
the tailgate opening control.
The flashing of the direction indicators for a few seconds signals:
–

the unlocking of the vehicle for versions
without alarm.
–


deactivation of the alarm for other versions.
Locking the vehicle
Normal locking

► With the electronic key in recognition zone
A , press your finger or thumb on the handle of
one of the front doors (at the markings) to lock
the vehicle.
It is not possible to lock the vehicle if one of the
keys is left inside the vehicle.
For safety and theft protection reasons,
never leave the electronic key in the
vehicle, even when you are close to it. It is
recommended that you keep it on your
person.
Accumulations (water, dust, grime, salt, etc.) on the inner surface of the door
handle may affect detection.
If cleaning the inner surface of the door
handle using a cloth does not restore
detection, contact a CITROËN dealer or a
qualified workshop.
A sudden splash of water (stream of water,
high pressure jet washer, etc.) may be
identified by the system as the desire to open
the vehicle.
Deadlocking
Deadlocking renders the interior door
controls inoperative. It also disables the
central locking button.
The horn remains operational.
Never leave anyone inside the vehicle when it
is deadlocked.


► With the electronic key in recognition zone
A , press your finger or thumb on the handle of
one of the front doors (at the markings) to lock
the vehicle.
►

Within five seconds, press the front door
handle again to deadlock the vehicle.
If one of the doors or the boot is still open
or if the electronic key for the Keyless
Entry and Start

system has been left inside the
vehicle, central locking will not take place.
However

, if the vehicle is fitted with an alarm,
it will be activated after 45
seconds.
If the vehicle is unlocked but the doors or
boot are not subsequently opened, the
vehicle will automatically lock itself again after
about 30 seconds. If the vehicle is fitted with
an alarm, it will be reactivated automatically.
As a safety measure, never leave the vehicle, even for a short time, without
taking the Keyless Entry and Start system’s
electronic key with you.
Be aware of the risk of theft of the vehicle if
the key is present in one of the defined areas
while the vehicle is unlocked.
To preserve the battery charge in the electronic key and the vehicle's battery,
the "hands-free" functions are set to
hibernation mode after 21 days without use.
To restore these functions, press one of the
remote control buttons or start the engine with
the electronic key in the reader.
For more information on starting with the
Keyless Entry and Start system, refer to the
corresponding section.
Electrical interference
The electronic key may not operate if
close to certain electronic devices such as
telephones (switched on or on standby) or
laptop computers, strong magnetic fields, etc.

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Access
2about 30 seconds. If the vehicle is fitted with
an alarm, it will be reactivated automatically .
As a safety measure, never leave the vehicle, even for a short time, without
taking the Keyless Entry and Start system’s
electronic key with you.
Be aware of the risk of theft of the vehicle if
the key is present in one of the defined areas
while the vehicle is unlocked.
To preserve the battery charge in the electronic key and the vehicle's battery,
the "hands-free" functions are set to
hibernation mode after 21 days without use.
To restore these functions, press one of the
remote control buttons or start the engine with
the electronic key in the reader.
For more information on starting with the
Keyless Entry and Start system, refer to the
corresponding section.
Electrical interference
The electronic key may not operate if
close to certain electronic devices such as
telephones (switched on or on standby) or
laptop computers, strong magnetic fields, etc.
Back-up procedures
Lost keys, remote control,
electronic key
Go to a CITROËN dealer with the vehicle's
registration certificate, your personal
identification documents and if possible, the label
bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code, enabling a
new key to be ordered.
Complete unlocking/locking
of the vehicle with the key
Use this procedure in the following situations:
– Remote control battery discharged.
–

Remote control malfunction.
–


V
ehicle battery discharged.
–

V
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise
the remote
control.
Refer to the corresponding sections.


► Insert the key into the door lock.
► T urn the key towards the front/rear to unlock/
lock the vehicle.
►

T
urn the key towards the rear again within
5
seconds to deadlock the vehicle.
If the vehicle is fitted with an alarm, it will
not be activated when locking with the
key.
If the alarm is activated, the siren sounds
when the door is opened; switch on the
ignition to stop it.
Central locking not
functioning
Use these procedures in the following cases:
– Central locking malfunction.
–

Battery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Front left-hand door
► Insert the key into the lock and turn it towards
the front or rear of the vehicle to lock or unlock
the door
.

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Access
Boot
Opening

► With the vehicle unlocked or with the Keyless
Entry and Start electronic key in the recognition
zone, press the central tailgate control.
►

Lift the tailgate.
For more information on the Remote control

or
on the Keyless Entry and Start , please refer to
the corresponding section.
If there is a fault or if it is difficult to move
the tailgate when opening or closing it,
have it checked as soon as possible by a
CITROËN dealer or a qualified workshop to
prevent the problem becoming worse, and
potentially causing the tailgate to drop and
thereby inflicting serious injuries.
Closing
► Lower the tailgate using one of the interior
grab handles.
In the event of a malfunction or if you
experience difficulty opening or closing
the tailgate, have it checked by a CITROËN
dealer or a qualified workshop without delay,
to avoid the issue deteriorating and prevent
any risk of the tailgate dropping, potentially
causing serious injury.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
► Fold the rear seats to gain access to the lock
from inside the boot.


► Insert a small screwdriver into hole A of the
lock to unlock the boot.
►

Move the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
Central locking



Manual
► Press this button to lock/unlock the vehicle
(doors and boot) from inside the passenger
compartment.
The indicator lamp comes on to confirm the
central locking of the vehicle.
Central locking does not take place if any
of the doors are open.
When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp flashes
and the button is deactivated.
►

After normal locking, pull one of the
interior door controls to unlock the vehicle.
► After deadlocking, you must use the
remote control, the "Keyless Entry and
Start" system or the built-in key to unlock the
vehicle.
Automatic (anti-intrusion security)
The doors and boot lock automatically while
driving (speed above 6 mph (10 km/h)).
To deactivate/reactivate this function (activated
by default):
► Press the button until an audible signal is
triggered and a confirmation message appears.
Transporting long or voluminous
objects
Press the central locking control to drive
with the boot open and the doors locked.
Otherwise, every time the speed of the
vehicle exceeds 6 mph (10 km/h), the sound
of the locks rebounding will be heard and an
alert will be displayed.
Pressing the central locking button unlocks
the vehicle.
Above 6 mph (10 km/h), this unlocking is
temporary.

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Access
2► After deadlocking, you must use the
remote control, the "Keyless Entry and
Start" system or the built-in key to unlock the
vehicle.
Automatic (anti-intrusion security)
The doors and boot lock automatically while
driving (speed above 6 mph (10
km/h)).
To deactivate/reactivate this function (activated
by default):
►

Press the button until an audible signal is
triggered and a confirmation message appears.
Transporting long or voluminous
objects
Press the central locking control to drive
with the boot open and the doors locked.
Otherwise, every time the speed of the
vehicle exceeds 6 mph (10 km/h), the sound
of the locks rebounding will be heard and an
alert will be displayed.
Pressing the central locking button unlocks
the vehicle.
Above 6 mph (10 km/h), this unlocking is
temporary.
Alarm



System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a
window, enters the passenger compartment or
moves inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or
moved.
When the vehicle is parked, the alarm
will not be triggered if the vehicle is
knocked.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Contact a CITROËN dealer or a qualified
workshop.
Locking the vehicle with full
alarm system
Activation/Deactivation
► Lock or deadlock/unlock the vehicle using the
remote control or the "Keyless Entry and Start"
system (confirmed by the button's red indicator
lamp coming on/going out and the direction
indicators coming on).
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric and
anti-tilt monitoring after 45 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is
not opened within 30 seconds of unlocking),
the monitoring system is automatically
reactivated.
If an opening (door, boot or bonnet) is not
properly closed, the vehicle is not locked,

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Access
but the exterior perimeter monitoring will be
activated after 45 seconds, at the same time
as the interior volumetric and anti-tilt
monitoring.
Locking the vehicle
with exterior perimeter
monitoring only
Deactivate the interior volumetric and anti-tilt
monitoring to avoid the unwanted triggering of
the alarm, in certain cases such as:
–

Slightly open window
.
–

W
ashing the vehicle.
–

Changing a wheel.
–


T
owing the vehicle.
–

T
ransport on a ship or ferry.
Deactivating the interior volumetric
and anti-tilt monitoring
► Switch off the ignition and within 10 seconds
press the alarm button until its red indicator lamp
is on fixed.
►

Get out of the vehicle.
►


Immediately lock the vehicle using the remote
control or the Keyless Entry and Start system.
Only the exterior perimeter monitoring is
activated; the button's red indicator lamp flashes
once every second.
To take effect, this deactivation must be carried out after each time the ignition is
switched off.
Reactivating the interior volumetric
and anti-tilt monitoring
► Deactivate the exterior perimeter monitoring
by unlocking the vehicle using the remote control
or the Keyless Entry and Start system.
The indicator lamp in the button goes off.
►

Reactivate all monitoring by locking the
vehicle using the remote control or the Keyless
Entry and Start system.
The red indicator lamp in the button once again
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren
and flashing of the direction indicators for 30
seconds.
The interior volumetric and anti-tilt monitoring
functions remain active until the alarm has been
triggered ten times in succession.
When the vehicle is unlocked, rapid flashing of
the indicator lamp in the button indicates that the
alarm was triggered during your absence. When
the ignition is switched on, this flashing stops
immediately.
Failure of the remote control
To deactivate the monitoring functions:
► Unlock the vehicle using the key in the
driver's door lock.
►

Open the door; the alarm is triggered.
►


Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
► Lock or deadlock the vehicle using the key
(built-in the remote control) in the driver's door
lock.
Malfunction
When the ignition is switched on, the fixed
lighting of the red indicator lamp in the button
indicates a system malfunction.
Have it checked by a CITROËN dealer or a
qualified workshop.
Panoramic sunroof
The panoramic sunroof consists of a movable
glass panel that slides over the roof and a blind
that can be opened independently. Opening the
sunroof automatically opens the blind.
►

T
o operate the panoramic sunroof or the
blind, use the buttons in the roof console.


A. Sunroof blind control
B.Sunroof control
The sunroof or blind can be operated when the
ignition is turned on (if the battery is charged
enough), with the engine running, in STOP mode
of Stop & Start, and up to 45 seconds after
turning off the ignition or after locking the vehicle.
Precautions
Do not put your head or arms through the
sunroof while the vehicle is moving - risk
of serious injury!
Ensure that any luggage or accessories
carried on the roof bars do not interfere
with the movement of the sunroof.
Do not place heavy loads on the movable
glass panel of the sunroof.
If the sunroof is wet, following a rain
shower or washing the vehicle, wait until
it is completely dry before operating it.
Do not operate the sunroof if it is covered by
snow or ice - risk of damage!
Use only plastic scrapers to remove snow or
ice from the sunroof.

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Access
2B.Sunroof control
The sunroof or blind can be operated when the
ignition is turned on (if the battery is charged
enough), with the engine running, in STOP mode
of Stop & Start, and up to 45
seconds after
turning off the ignition or after locking the vehicle.
Precautions
Do not put your head or arms through the
sunroof while the vehicle is moving - risk
of serious injury!
Ensure that any luggage or accessories
carried on the roof bars do not interfere
with the movement of the sunroof.
Do not place heavy loads on the movable
glass panel of the sunroof.
If the sunroof is wet, following a rain
shower or washing the vehicle, wait until
it is completely dry before operating it.
Do not operate the sunroof if it is covered by
snow or ice - risk of damage!
Use only plastic scrapers to remove snow or
ice from the sunroof.
Regularly check the condition of the
sunroof seals (e.g. presence of dust,
dead leaves).
If using a car wash, check first that the roof is
correctly closed and keep the high-pressure
jet at least 30 centimetres from the seals.
Never leave the vehicle with the sunroof
open.
Operation
When opening the sunroof fully, the movable
glass moves to a partially open position, then
slides over the roof. Any intermediate position is
possible.
Depending on the speed of the vehicle,
the partially open position may vary to
improve the acoustics.
Before operating the sunroof or blind
control buttons, ensure that no object or
person might prevent the movement.
Be particularly aware of children when
operating the sunroof or blind.
If something is trapped when operating the
sunroof or blind, you should reverse the
movement of the sunroof or blind by pressing
the control in question.
The driver must ensure that passengers use
the sunroof and blind correctly.
Anti-pinch system
If the sunroof or blind encounters an obstacle
when closing, the movement is automatically
reversed.
The roof anti-pinch system is designed to be
effective at speeds of up to 75 mph (120
km/h).
Opening/Closing
► To open the sunroof or the blind, use the
part of the button located towards the rear of the
vehicle.
►
T
o close the sunroof or the blind, use the part
of the button located towards the front of the
vehicle.
Operation of buttons
► Pressing a button beyond its point of
resistance directly opens or closes the sunroof
or blind fully
.
►

Pressing the button again stops the current
movement.
►


When holding a button (without going
beyond the point of resistance), the movement
of the sunroof or blind stops when this button is
released.
►


When the sunroof is closed: pressing once
without passing the point of resistance moves it
to a partially open position.
►


When the sunroof is partially open: pressing
once without passing the point of resistance
opens or closes it fully

.
The sunroof and windows, then the blind, can be closed by holding down the door