2023 CITROEN C3 AIRCROSS lock

125
Practical information
7

► The wheel 6 rotates a quarter turn anti-
clockwise; take care to keep your hands clear!


► Check that the mechanism has correctly
locked into place and that the green mark on
the wheel is aligned with the white mark on the
towball (position A
).
►

Close the lock 7

using the key.
►

Remove the key
. The key cannot be removed
while the lock is open.
►

Clip the cap onto the lock.

► Remove the protective cover from the
towball.
►

Attach the trailer to the towball.
►


Attach the cable on the trailer to the safety
eye

4 on the carrier.
►

T
ilt the connection socket 3 to put it in
position.
►

Insert the trailer plug and rotate it by a
quarter turn to connect it to the connection
socket

3 on the carrier.
Removing the towball

► Grasp the trailer's plug, perform a quarter
turn and pull to disconnect it from the connection
socket
3 on the carrier.
►

T
ilt the connection socket 3 to the left to stow
it away.
►

Detach the trailer's safety cable from the
safety eye

4 on the carrier.
►

Unhitch the trailer from the towball.
►


Replace the protective cover over the towball.

► Remove the cap from the lock.
► Insert the key into the lock 7.

126
Practical information
► Open the lock using the key.
► Hold the towball 5
firmly in one hand; using
the other hand, pull and turn the wheel 6 fully in
a clockwise direction until it stops; do not release
the wheel.


► Extract the towball from the base of its
carrier 1.
►

Release the wheel; it automatically locks
in the unlocked position and the red mark on
the wheel is in line with the white mark on the
towball (position B

).


► Replace the protective plug 2 into the
carrier 1.
►

Stow the towball in its bag to protect it from
knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Work on the towing device
Contact a CITROËN dealer or a qualified
workshop.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by CITROËN. We
recommend having them fitted by a CITROËN
dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
For more information about driving with a
towing device fitted to a trailer and associated
with the Trailer stability assist, refer to the
corresponding section.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
If using accessories attached to the
towing device (e.g. bicycle carriers, tow
boxes):
–

Comply with the maximum authorised nose
weight.
– Do not transport more than 4 conventional
bicycles or 2 electric bicycles.
When loading bicycles onto a bicycle carrier
on a towball, be sure to place the heaviest
bicycles as close as possible to the vehicle.
Observe the legislation in force in the
country where you are driving.
Load reduction mode
This system manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as the air conditioning and the
heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine and for a maximum
cumulative period of around 30 minutes, you can
continue to use functions such as the audio and
telematics system, dipped beam headlamps or
courtesy lamps.

129
Practical information
7► Pull the interior release lever, located at the
bottom of the door frame, towards you.


► Tilt the safety catch to the left and raise the
bonnet.


► Unclip the stay from its housing and place it
in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the
support slot.
►

Clip the stay in its housing.
►


Lower the bonnet and release it near the end
of its travel.
►


Pull on the bonnet to check that it is locked
correctly

.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine shown here is an example for
illustrative purposes only.
The locations of the following components may
vary:
–

Air filter
.
–

Engine oil dipstick.
–


Engine oil filler cap.
–


Priming pump.
Petrol engine

Diesel engine

1. Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9. Engine oil dipstick

134
Practical information
further 1,500 miles (2,400 km) before the tank is
empty and the vehicle is immobilised.
If the estimated distance travelled by the
vehicle between two services is greater than
12,500
miles (20,000 km), it will be necessary to
top up the AdBlue.
For more information on the Warning
and indicator lamps and the associated
alerts, or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a device
required by law prevents the engine from
being restarted.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard and the vehicle starts
polluting the environment.
In the event of a confirmed SCR system
malfunction, it is essential to visit a CITROËN
dealer or a qualified workshop. After 685
miles (1,100 km), a device is automatically
activated to prevent the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
For the correct operation of the SCR
system:
–

Use
only AdBlue
® fluid that meets the ISO
22241 standard.
–

Never

transfer AdBlue
® to another container
as it would lose its purity.
–

Never dilute

AdBlue
® with water.
You can obtain AdBlue
® from a CITROËN dealer
or a qualified workshop, as well as service
stations equipped with AdBlue
® pumps specially
designed for passenger vehicles.
Never top up from an AdBlue® dispenser
reserved for heavy goods vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, inserting the key
into the ignition switch, or bringing the
key for the "Keyless Entry and Start"
system into the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
► Switch off the ignition and remove the key
from the switch to switch off the engine.
or
► With Keyless Entry and Start, press the
"START/STOP" button to switch off the engine.

135
Practical information
7for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, inserting the key
into the ignition switch, or bringing the
key for the "Keyless Entry and Start"
system into the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►

Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►


With Keyless Entry and Start, press the
"

START/STOP" button to switch off the engine.


► With the vehicle unlocked and the fuel filler
flap open, turn the blue cap of the AdBlue® tank
a quarter turn anti-clockwise.
Filling up
► With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
►

With an


AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
In order not to overfill the AdBlue® tank:
–
Add between 10 and 13 litres using
AdBlue® containers.
–
Stop after the nozzle’ s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5

litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
“Top up AdBlue: Starting impossible ” – it is
essential to add at least 5 litres.
After refilling
► Perform the same sequence of operations in
reverse order .
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
purchased them.
Advice on care and
maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,

141
In the event of a breakdown
8Checking/adjusting tyre
pressures
The compressor can be used, without injecting
sealant, to check and, if necessary, adjust the
tyre pressures.
►

Remove the valve cap from the tyre and keep
it in a clean place.
►


Uncoil
the pipe stowed under the compressor.
►

Screw the pipe onto the valve and tighten
firmly

.
►

Check that the compressor switch is in
position " O

".
►

Fully uncoil the electric cable stowed under
the compressor

.
►

Connect the compressor's electric plug to the
vehicle's 12

V socket.
►

Switch the ignition on.
►


Start the compressor by placing the switch at
position " I

" and adjust the pressure to the value
shown on the vehicle's tyre pressure label. To
deflate: press the black button located on the
compressor pipe, near the valve connection.
If after 7 minutes the pressure of 2 bar is
not reached, the tyre is damaged;
contact a CITROËN dealer or a qualified
workshop for assistance.
►

Once the correct pressure is reached, put the
switch in position " O

".
►

Remove the kit and stow it.
►


Refit the cap on the valve.
Should the pressure of one or more tyres
be adjusted, it is necessary to reinitialise
the under-inflation detection system.
For more information on Tyre under-inflation
detection, refer to the corresponding section.
Spare wheel
Scan the QR Code on page 3 to view
explanatory videos.
For more information on the Tool kit,
refer to the corresponding section.
Accessing the spare wheel
The spare wheel is stored in the boot, under the
floor.
To access the spare wheel, first refer to the
Tool
kit
section.
Depending on version, the spare wheel
may be a standard steel or 'space-saver'
wheel.
Removing the spare wheel

► Unclip and remove the tool storage box or
remove the polystyrene cover (depending on
version).
►

Slacken the central nut.
►


Remove the fastening device (nut and bolt).
►


Lift the spare wheel towards you from the
rear

.
►

T
ake the wheel out of the boot.
Removing a wheel
Parking the vehicle
Immobilise the vehicle where it does
not obstruct traffic: the ground must be level,
stable and non-slippery.
With a manual gearbox, engage first gear
to lock the wheels, apply the parking brake,
unless it is set to automatic mode, and switch
off the ignition.

142
In the event of a breakdown

► Remove the bolts and store them in a clean
place.
► Remove the wheel.
Stowing the damaged wheel
► To stow an alloy wheel, first remove
the wheel trim from the centre of the wheel so
that the fastening device (nut and bolt) can be
put in place.
► In the case of a "space saver" type
spare wheel, the damaged wheel cannot be
stowed under the floor. It must be placed in
the boot; use a cover to protect the inside of
the boot.
With an automatic gearbox, select mode P
to lock the wheels, apply the parking brake,
unless it is set to automatic mode, and switch
off the ignition.
Check that the parking brake indicator lamps
on the instrument panel are on fixed.
The occupants must get out of the vehicle
and wait where they are safe.
If necessary, place a chock under the wheel
diagonally opposite the wheel to be changed.
Never go underneath a vehicle raised using a
jack; use an axle stand.
Wheel with wheel trim
When removing the wheel , first remove
the wheel trim by pulling at the valve aperture
using the wheelbrace.
When refitting the wheel , refit the wheel
trim, starting by placing its aperture in line
with the valve and then pushing it into place
all round its edge with the palm of your hand.


– If the vehicle has steel wheels, remove the
wheel trim.
–

If the vehicle has alloy wheels, remove the
central bolt cover using tool 7

.
–

If the vehicle is so equipped, fit security bolt
socket

2 to wheelbrace 5 to slacken the security
bolt.
–

Slacken the other bolts using the
wheelbrace


5
only.


► Place the foot of jack 6 on the ground and
ensure that it is directly below the front A or
rear
B jacking point on the underbody, whichever
is closest to the wheel to be changed.


► Extend jack 6 until its head comes into
contact with jacking point A or B; contact area A
or B on the vehicle must be properly inserted
into the central part of the head of the jack.
►

Raise the vehicle until there is sufficient
space between the wheel and the ground to
easily admit the spare (not punctured) wheel.
Ensure that the jack is stable. If the
ground is slippery or loose, the jack may
slip or collapse - risk of injury!
Take care to position the jack strictly at
one of the jacking points

A
or B under the
vehicle, ensuring that the head of the jack is
centred under the contact area on the vehicle.
Otherwise, there is a risk of damage to the
vehicle and/or of the jack collapsing - risk of
injury!

145
In the event of a breakdown
8Refitting the lamp units
Perform the operations in the reverse
order to dismantling.
Opening the bonnet/Accessing the
bulbs
Proceed with caution when the engine is hot -
risk of burns!
Take care with objects or clothing that could
be caught in the blades of the cooling fan -
risk of strangulation!
Halogen bulbs (Hx)
To ensure good quality lighting, check
that the bulb is correctly positioned in its
housing.
Light-emitting diode (LED)
headlamps and lamps
Depending on version, the affected types of
headlamps/lamps are:
–

Front foglamps.
–


Daytime running lamps/sidelamps.
–


Dipped beam headlamps.
–


Main beam headlamps.
–


Direction indicator side repeaters.
–


Third brake lamp.
–


Number plate lamps.
If you need to replace this type of bulb,
you must contact a CITROËN dealer or a
qualified workshop.
Do not touch the "Full LED" technology
headlamps or lamps - risk of electrocution!
Front lamps
1. Daytime running lamps/Sidelamps (LED)
2. Direction indicators (PY21W)
3. Dipped beam headlamps (LED)
4. Main beam headlamps (LED)
5. Foglamps (LED)
Direction indicators

Rapid flashing of the indicator lamp for a
direction indicator
(left or right) indicates
that one of the bulbs on the corresponding
side has failed.
►

T

urn the bulb holder an eighth of a turn anti-
clockwise and remove it.
►

Remove the bulb and replace it.
Amber-coloured bulbs must be replaced by bulbs with identical specifications and
colour.