
152
In the event of a breakdown
Accessing the tools
The tools are located in the boot. Depending
on version, they are stored under the floor or
behind the removable grille of the right-hand
compartment.
For access:
►
Open the boot.
►
Then, depending on version, lift up the floor
using the handle, remove it and remove the mat.
►
Or open the removable grille on the right by
pulling from the top.
For more information on the list of tools, refer to
the
Tool kit section.
Towing your vehicle
► On the front bumper , unclip the cover from
below using the flat blade screwdriver.
►
Screw the towing eye in fully
.
►
Install the towbar
.
►
With a manual gearbox, move the gear lever
into neutral.
►
With an automatic gearbox, move the gear
selector into position N
.
Failure to observe this instruction could
result in damage to certain components
(braking, transmission, etc.) and to the
absence of braking assistance the next time
the engine is started.
►
Unlock the steering and release the parking
brake.
►
Switch on the hazard warning lamps on both
vehicles.
►
Move off gently
, drive slowly and only for a
short distance.
Towing another vehicle
► On the rear bumper , unclip the cover from
below using the flat blade screwdriver.
►
Screw the towing eye in fully
.
►
Install the towbar
.
►
Switch on the hazard warning lamps on the
vehicle being towed.
►
Move off gently
, drive slowly and only for a
short distance.
If the vehicle is equipped with a BlueHDi
120 S&S EAT6 engine and a sunroof or
spare wheel, it is forbidden to tow another
vehicle.

160
Bluetooth® audio system
"Telephone": Call, Directory
management, Telephone management,
Hang up.
"Trip computer".
"Maintenance": Diagnosis, Warning log,
etc.
"Connections": Manage connections,
search for devices.
"Personalisation-configuration ": Define
the vehicle parameters, Choice of
language, Display configuration, Choice of units,
Date and time adjustment.
Press the "MENU" button.
Move from one menu to another.
Enter a menu.
Radio
Selecting a station
Press the SOURCE button repeatedly
and select the radio.
Press this button to select a waveband
(FM / AM / DAB).
Press one of the buttons for an automatic
search for radio stations.
Press one of the buttons to carry out a
manual search up / down for radio
frequencies.
Steering mounted controls
Steering mounted controls -
Type 1
Radio:
Select the previous / next preset radio
station.
Select the previous / next item in a menu or a
list.
Media:
Select the previous / next track.
Select the previous / next item in a menu or a
list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Other than telephone call:
Short press: changing audio source
(radio; USB; AUX (if equipment connected); CD;
streaming), confirmation if the "Telephone"
menu is open.
Long press: open the " Telephone" menu.
In the event of a telephone call:
Short press: accept the call.
Long press: reject the call. During a telephone call:
Short press: open the contextual telephone
menu.
Long press: end the call.
Confirm a selection.
Increase volume.
Decrease volume.
Mute / Restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2
Access to the main menu.
Increase volume.
Mute / Restore the sound.
Decrease volume.
Other than telephone call:
Short press: changing audio source
(radio; USB; AUX (if equipment connected); CD;
streaming), confirmation if the "Telephone"
menu is open.
Long press: open the " Telephone" menu. In the event of a telephone call:
Short press: accept the call.
Long press: reject the call.
During a telephone call:
Short press: open the contextual telephone
menu.
Long press: end the call.
Start voice recognition on your
smartphone via the system.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Radio:
Select the previous / next preset radio
station.
Select the previous / next item in a menu or a
list.
Media:
Select the previous / next track.
Select the previous / next item in a menu or a
list.
Press the thumbwheel: confirm.
Menus
Depending on version."Multimedia": Media settings, Radio
settings.

167
Bluetooth® audio system
10connect / disconnect the telephone (hands-free
kit and streaming).
–
"
Delete connection": to delete the pairing.
When you delete a pairing in the system,
remember to delete it from your
telephone as well.
Press OK to confirm.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Select the "YES" tab in the screen using
the buttons.
Confirm with OK.
Press this button at the steering mounted
controls to accept the call.
Making a call
In the "Telephone" menu.
Select "Call".
Select "Dial".
Or
Select "Directory ".
Or
Select "Calls list".
Confirm with OK.
Press this button for more than two
seconds for access to your directory, then
navigate using the thumb wheel.
Ending a call
In the "Telephone" menu.
Select "End call".
Confirm with OK to end the call.
During a call, press one of these buttons
for more than two seconds.
The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever
the telephone connected.
The menu for the directory is not accessible if
it is empty.
Managing calls
During a call, press OK to display the
contextual menu.
End call
In the contextual menu, select "Hang up"
to end the call.
Confirm with OK.
Microphone off
(so that the caller cannot hear)In the contextual menu:
–
select "
Micro OFF " to switch off the
microphone.
–
deselect "
Micro OFF" to switch the
microphone on.
Confirm with OK.
Telephone mode
In the contextual menu:
–
select "
Telephone mode " to transfer the
call to the telephone (for example, to leave the
vehicle while continuing a conversation).
–
deselect "
Telephone mode" to transfer the
call to the vehicle.
Confirm with OK.
If the contact has been cut off, when you
reconnect on returning to the vehicle,
the Bluetooth connection will be restored
automatically and sound returned to the
system (depending on the compatibility of the
telephone).
In some cases, the Telephone mode must be
activated from the telephone.

172
CITROËN Connect Radio
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move in a
list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of
stations received.
Menus
Applications
Access configurable equipment.
Audio source selection (depending on
equipment):
–
FM/DAB/AM radio stations (depending on
equipment).
–
T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–
USB Memory stick.
–
Media player connected via the auxiliary
socket (depending on equipment).
In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, ambiences, etc.).
Settings are applied automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
enter standby mode (with the screen and
sound off) for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Steering mounted controls -
Type 1
Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a menu or a list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Change audio source (radio; USB; AUX if
equipment connected; CD; streaming).
Confirm a selection.
Increase volume.
Decrease volume.
Mute/restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2
Voice commands:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press, smartphone voice commands via
the system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.

185
CITROËN Connect Nav
12– Go to the "Notifications" of messages, emails,
map updates and, depending on the services,
the navigation notifications.
–
Go to the settings for the touch screen and the
digital instrument panel.
Audio source selection (depending on
equipment):
–
FM/DAB/AM radio stations (depending on
equipment).
–
T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–
USB memory stick.
–
Media player connected via the auxiliary
socket (depending on equipment).
–
V
ideo (depending on equipment).
In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, navigation history,
favourite contacts, etc.). Settings are applied
automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
enter standby mode (with the screen and
sound off) for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Voice control:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press, system voice control.
Long press, voice commands from smartphone
or CarPlay
®, Android Auto via the system.Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu. Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move
through a list.
Short press: confirm a selection; if nothing
selected, access presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of
detected stations.
Menus
Connected navigation
Enter navigation settings and choose a
destination.
Use real-time services, depending on equipment.

186
CITROËN Connect Nav
Applications
Run certain applications from a
smartphone connected via CarPlay® or
Android Auto.
Check the status of the
Bluetooth
® and Wi-Fi
connections.
Radio Media
FM 87.5 MHz
Select an audio source or radio station, or
display photographs.
Telephone
Connect a telephone via Bluetooth®, read
messages and emails and send quick
messages.
Settings
Configure a personal profile and/or
configure the sound (balance, ambience,
etc.) and the display (language, units, date, time,
etc.).
Vehicle
Activate, deactivate or configure certain vehicle functions.
Air conditioning
21,518,5
Manage various temperature and air flow
settings.
Voice commands
Steering wheel-mounted
controls
Voice commands:
Voice commands can be issued from any
screen page after a short press on the "Voice
commands" button located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment), as long as there is no
telephone call in progress.
To ensure that voice commands are always recognised by the system, please
follow these recommendations:
– use natural language in a normal tone
without breaking up words or raising your
voice.
– always wait for the "beep" (audible signal)
before speaking.
– for best results, closing the windows and
sunroof is recommended, to avoid extraneous
interference (depending on version).
– before issuing a voice command, ask any
other passengers to refrain from speaking.
First steps
Example of a "voice command" for
navigation:
"Navigate to address 11 regent street,
London"

187
CITROËN Connect Nav
12Voice commands
Steering wheel-mounted
controls
Voice commands:
Voice commands can be issued from any
screen page after a short press on the "Voice
commands" button located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment), as long as there is no
telephone call in progress.
To ensure that voice commands are always recognised by the system, please
follow these recommendations:
–
use natural language in a normal tone
without breaking up words or raising your
voice.
–
always wait for the "beep" (audible signal)
before speaking.
–
for best results, closing the windows and
sunroof is recommended, to avoid extraneous
interference (depending on version).
–
before issuing a voice command, ask any
other passengers to refrain from speaking.
First steps
Example of a "voice command" for
navigation:
"Navigate to address 11 regent street,
London"
Example of a "voice command" for the radio and
media:
"Play artist Madonna"
Example of a "voice command" for the
telephone:
"Call David Miller"
The voice commands, with a choice of 17 languages (Arabic, Brazilian, Czech,
Danish, Dutch, English, Farsi, French,
German, Italian, Norwegian, Polish,
Portuguese, Russian, Spanish, Swedish,
Turkish), are made using the language
previously chosen and set in the system.
For some voice commands, there are
alternative synonyms.
Example: Guide to / Navigate to / Go to / ...
The voice commands in Arabic for: "Navigate
to address" and "Display POI in the city", are
not available.
Information - Using the
system
When voice commands are activated, by
briefly pressing the button, help is
displayed on the touch screen, offering various
menus and enabling voice-based interaction with
the system.
A number of commands are available when a
menu is selected.
Press the Push To Talk button and tell me
what you'd like after the tone. Remember
you can interrupt me at any time by pressing this
button. If you press it again while I'm waiting for
you to speak, it'll end the conversation. If you
need to start over, say "cancel". If you want to
undo something, say "undo". And to get
information and tips at any time, just say "help".
If you ask to me do something and there's some
information missing that I need, I'll give you
some examples or take you through it step by

209
Event data recorders
Event data recorders
Electronic control units are installed in your
vehicle. Control units process data which is
received by vehicle sensors, for example, or
which they generate themselves or exchange
amongst themselves. Some control units are
necessary for the safe functioning of your
vehicle, others assist you while you drive (driver
assistance systems), while others provide
comfort or infotainment functions.
The following contains general information about
data processing in the vehicle. You will find
additional information as to which specific data is
uploaded, stored and passed on to third parties
and for what purpose in your vehicle under
the key word Data Protection closely linked
to the references for the affected functional
characteristics in the relevant owner's manual
or in the general terms of sale. These are also
available online.
Operating data in the
vehicle
Control units process data for operation of the
vehicle.
This data includes, for example:
–
vehicle status information (e.g. speed,
movement delay
, lateral acceleration, wheel
rotation rate, "seat belts fastened" display)
–
ambient conditions (e.g. temperature, rain
sensor
, distance sensor) As a rule such data is transient and is not stored
for longer than an operational cycle, and only
processed on board the vehicle itself. Often
control units include data storage (including the
vehicle key). This is used to allow information
to be documented temporarily or permanently
on vehicle condition, component stress,
maintenance requirements and technical events
and errors.
Depending on technical equipment levels, the
data stored is as follows:
–
system component operating states (e.g. fill
level, tyre pressure, battery status)
–
faults and defects in important system
components (e.g. lights, brakes)
–
system reactions in special driving situations
(e.g. triggering of an airbag, actuation of the
stability control systems)
–
information on events damaging the vehicle
–
for electric vehicles the amount of charge in
the high-voltage battery
, estimated range
In special cases (e.g. if the vehicle has detected
a malfunction), it may be necessary to save data
that would otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data saved can
be read together with the vehicle identification
number and used where necessary. Staff
working for the service network (e.g. garages,
manufacturers) or third parties (e.g. breakdown
services) can read the data from the vehicle.
The same applies to warranty work and quality
assurance measures. Data is generally read via the OBD (On-Board
Diagnostics) port prescribed by law in the
vehicle. The operating data read documents the
technical condition of the vehicle or individual
components and assists with fault diagnosis,
compliance with warranty obligations and quality
improvement. This data, in particular information
on component stress, technical events, operator
errors and other faults, is transmitted to the
manufacturer where appropriate, together
with the vehicle identification number. The
manufacturer is also subject to product liability.
The manufacturer potentially also uses operating
data from vehicles for product recalls. This data
can also be used to check customer warranty
and guarantee claims.
Fault memories in the vehicle can be reset by a
service company when carrying out servicing or
repairs or at your request.
Comfort and infotainment
functions
Comfort settings and custom settings can be
stored in the vehicle and changed or reset at any
time.
Depending on the equipment level in question,
these include
–
seat and steering wheel position settings
–
chassis and air conditioning settings
–
custom settings such as interior lighting
Y
ou can input your own data in the infotainment
functions for your vehicle as part of the selected
features.