2023 CITROEN C3 AIRCROSS sat nav

19
Instruments
1“Trip computer" menu
This menu allows you to consult information
concerning the status of the vehicle.
Warning log
It summarises the alert messages of the
functions, displaying them on the screen.
“Connections" menu
With the audio system on, this menu allows a
Bluetooth device (telephone, media player) to be
paired and the connection mode to be defined
(hands-free kit, playing of audio files).
For more information about the "Connections”
application, refer to the "Audio equipment and
telematics” section.
“Personalisation-
configuration" menu

This menu gives access to the following
functions:
–
“Define the vehicle parameters".
–


“Display configuration".
Define the vehicle parameters
This menu allows the following equipment to be
activated / deactivated, depending on the version
and/or country of sale:
"Lighting "
–

"Directional headlamps",
–


"Follow-me-home headlamps",
–


"W
elcome lighting".
"Comfort"
–

"Rear wipe in reverse gear".
"

Driving assistance"
–

Auto. emergency braking,
–


Fatigue Detection System,
–


Speed recommendation.
For more information on the different equipment,
refer to the corresponding sections.
Display configuration
This menu allows you to change the language
used by the display from a defined list.
This menu gives access to the following settings:
–

“Choice of units".
–


“Date and time adjustment".
–


“Display personalisation".
–


“Choice of language".
As a safety measure, the driver must only carry out operations that require
sustained attention when stationary.
Touch screen
The touch screen gives access to:
– the heating / air conditioning controls,
– menus for adjusting settings for vehicle
functions and systems,
–

audio system and telephone controls and the
display of associated information,
and, depending on equipment, allows:
–


the display of alert messages and the visual
parking sensors information,
–


the permanent display of the time and the
exterior temperature (a blue warning lamp
appears when there is a risk of ice),
–


access to the internet services and navigation
system controls and the display of associated
information.
As a safety measure, the driver must
only carry out operations that require
sustained attention with the vehicle
stationary.
Some functions are not accessible when
driving.
Recommendations
This screen is of the capacitive type.
Use is possible in all temperatures.
Do not use pointed objects on the touch screen.
Do not touch the touch screen with wet hands.
Use a soft clean cloth to clean the touch screen.

167
Bluetooth® audio system
10connect / disconnect the telephone (hands-free
kit and streaming).
–
"
Delete connection": to delete the pairing.
When you delete a pairing in the system,
remember to delete it from your
telephone as well.
Press OK to confirm.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Select the "YES" tab in the screen using
the buttons.
Confirm with OK.
Press this button at the steering mounted
controls to accept the call.
Making a call
In the "Telephone" menu.
Select "Call".
Select "Dial".
Or
Select "Directory ".
Or
Select "Calls list".
Confirm with OK.
Press this button for more than two
seconds for access to your directory, then
navigate using the thumb wheel.
Ending a call
In the "Telephone" menu.
Select "End call".
Confirm with OK to end the call.
During a call, press one of these buttons
for more than two seconds.
The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever
the telephone connected.
The menu for the directory is not accessible if
it is empty.
Managing calls
During a call, press OK to display the
contextual menu.
End call
In the contextual menu, select "Hang up"
to end the call.
Confirm with OK.
Microphone off
(so that the caller cannot hear)In the contextual menu:
–

select "
Micro OFF " to switch off the
microphone.
–

deselect "
Micro OFF" to switch the
microphone on.
Confirm with OK.
Telephone mode
In the contextual menu:
–

select "
Telephone mode " to transfer the
call to the telephone (for example, to leave the
vehicle while continuing a conversation).
–

deselect "
Telephone mode" to transfer the
call to the vehicle.
Confirm with OK.
If the contact has been cut off, when you
reconnect on returning to the vehicle,
the Bluetooth connection will be restored
automatically and sound returned to the
system (depending on the compatibility of the
telephone).
In some cases, the Telephone mode must be
activated from the telephone.

187
CITROËN Connect Nav
12Voice commands
Steering wheel-mounted
controls
Voice commands:
Voice commands can be issued from any
screen page after a short press on the "Voice
commands" button located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment), as long as there is no
telephone call in progress.
To ensure that voice commands are always recognised by the system, please
follow these recommendations:
–

use natural language in a normal tone
without breaking up words or raising your
voice.
–


always wait for the "beep" (audible signal)
before speaking.
–


for best results, closing the windows and
sunroof is recommended, to avoid extraneous
interference (depending on version).
–


before issuing a voice command, ask any
other passengers to refrain from speaking.
First steps
Example of a "voice command" for
navigation:
"Navigate to address 11 regent street,
London"
Example of a "voice command" for the radio and
media:
"Play artist Madonna"
Example of a "voice command" for the
telephone:
"Call David Miller"
The voice commands, with a choice of 17 languages (Arabic, Brazilian, Czech,
Danish, Dutch, English, Farsi, French,
German, Italian, Norwegian, Polish,
Portuguese, Russian, Spanish, Swedish,
Turkish), are made using the language
previously chosen and set in the system.
For some voice commands, there are
alternative synonyms.
Example: Guide to / Navigate to / Go to / ...
The voice commands in Arabic for: "Navigate
to address" and "Display POI in the city", are
not available.
Information - Using the
system
When voice commands are activated, by
briefly pressing the button, help is
displayed on the touch screen, offering various
menus and enabling voice-based interaction with
the system.


A number of commands are available when a
menu is selected.


Press the Push To Talk button and tell me
what you'd like after the tone. Remember
you can interrupt me at any time by pressing this
button. If you press it again while I'm waiting for
you to speak, it'll end the conversation. If you
need to start over, say "cancel". If you want to
undo something, say "undo". And to get
information and tips at any time, just say "help".
If you ask to me do something and there's some
information missing that I need, I'll give you
some examples or take you through it step by

203
CITROËN Connect Nav
12Press this button to sort contacts by
Surname+first name or by First
name+surname.
The "Email" function allows email addresses to be entered for a contact,
but the system is not able to send emails.
Managing messages
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Messages" to display the list of
messages.
Select the "All", "Incoming " or "Sent”
tab.
Select the details of the message chosen
in one of the lists.
Press "Answer" to send a quick message
stored in the system.
Press "Call" to start the call.
Press "Play" to listen to the message.
Access to "Messages " depends on the
compatibility between the smartphone
and the onboard system.
Some smartphones retrieve messages or
email messages more slowly than others.
Managing quick messages
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Quick messages " to display the
list of messages.
Select the "Delayed", "My arrival", "Not
available" or "Other" tab, enabling you to
create new messages.
Press "Create" to write a new message.
Select the message chosen in one of the
lists.
Press "Transfer" to select one or more
recipients.
Press "Play" to start playing the message.
Managing email
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Email" to display the list of
messages.
Select the "Incoming", "Sent" or "Not
read” tab.
Select the message chosen in one of the lists.
Press "Play" to start playing the message.
Access to email messages depends on the compatibility between the
smartphone and the onboard system.
Settings
Audio settings
Press Settings to display the main page.
Select "Audio settings".
Then select "Ambience", "Position", "Sound ",
"Voice" or "Ringtone ".
Press "OK" to save the settings.
The balance/distribution (or spatialisation
with the Arkamys© system) uses audio
processing to adjust the sound quality
according to the number of passengers in the
vehicle.
Available only with the front and rear speaker
configuration.
The Ambience setting (choice of 6 ambiances) as well as for Bass, Medium
and Treble are different and independent for
each audio source.
Activate or deactivate "Loudness".

204
CITROËN Connect Nav
The "Position" settings (All passengers,
Driver and Front only) are common to all
sources.
Activate or deactivate "Touch tones ",
"Volume linked to speed " and "Auxiliary
input ".
Onboard audio: Arkamys Sound Staging©
optimises the sound distribution inside
the passenger compartment.
Configuring profiles
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting of the profiles".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB port.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reset the selected
profile.
Resetting the selected profile activates
the English language by default.
Select a "Profile" (1 or 2 or 3) to link "Audio
settings" with it.
Select "Audio settings".
Then select "Ambience", "Position"; "Sound ",
"Voice" or "Ringtone ".
Press "OK" to save the selected profile’s
settings.
Modifying system settings
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Screen configuration".
Select "Animation".
Activate or deactivate:Automatic scrolling
Select "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to restore the initial
settings.
Resetting the system to "Factory
settings" activates English and degrees
Fahrenheit and deactivates summer time.
Select "System info" to display the versions of
the various modules installed in the system.
Selecting the language
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Date".
Press this button to set the date.
Press "OK" to confirm.
Select the display format for the date.
Time and date setting is only available if "GPS synchronisation" is deactivated.
Setting the time
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to confirm.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).

205
CITROËN Connect Nav
12Select "Setting the time-date".
Select "Date".
Press this button to set the date.
Press "OK" to confirm.
Select the display format for the date.
Time and date setting is only available if "GPS synchronisation" is deactivated.
Setting the time
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to confirm.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).
Press "OK" to confirm.
The system may not automatically manage the change between winter and
summer time (depending on the country of
sale).
Colour schemes
Depending on equipment/Depending on version.
As a safety measure, the procedure for changing the colour scheme is only
possible when the vehicle is stationary.
Press Settings to display the main page.
Select "Color schemes".
Select a colour scheme in the list then
press "OK" to confirm.
Whenever the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Navigation
I cannot enter the navigation address.
The address is not recognised.
►

Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►


Check the route settings in the "Navigation"
menu.
I am not receiving "Danger zone" alerts.
Y

ou have not subscribed to the online services
option.
►

If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T

OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►

Set the zoom level to 200 metres (656 ft), or
select POIs from the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low

.

206
CITROËN Connect Nav
► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►

Configure the "T
raffic info" function in the
route settings list (None, Manual or Automatic).
I am receiving a "Danger zone" alert which is
not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed. On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the radio station
being listened to gradually deteriorates or
the station presets are not working (e.g.
no
sound, "87.5" MHz is displayed).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or damaged (e.g.

when
going through a car wash or in an underground
car park). ►

Have the aerial checked by a dealer
.
The surrounding area (e.g. hill, building, tunnel,
underground car park, etc.) is blocking reception,
including in RDS tracking mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press "Update list" in the "Radio stations"
secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after
inserting a USB stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
► Start playback from the device.
Track names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
► Check that the telephone has Bluetooth
switched on.
► Check in the telephone settings that it is
"visible to all".
► Deactivate then reactivate the telephone’s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system.

207
CITROËN Connect Nav
12The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►

Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these websites: Google
Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order

.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.