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CITROËN Connect Nav
12► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
►
Check that the CD is inserted in the player
the right way up.
►
Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
The CD has been burned in a format that is not
compatible with the player (udf, etc.).
►
Check the content if it is a burned CD:
consult the advice in the "AUDIO" section.
►
The audio system CD player does not play
DVDs.
The CD is protected by an anti-pirating system
not recognised by the audio system.
►
Due to poor quality
, certain burned CDs will
not be played by the audio system.
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
The CD audio quality is poor.
The CD is scratched or of poor quality.
►
Insert good quality CDs and store them in
suitable conditions. The audio settings (bass, treble, ambience) are
unsuitable.
►
Return bass and treble settings to 0, without
selecting an ambience.
Some characters in the information about
the media
currently being played are not
displayed correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of files in audio streaming mode
does not start.
The connected device does not automatically
start playback.
►
Start playback from the device.
The names of tracks and playing times
are not displayed on the screen in audio
streaming mode.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►
Check that the telephone has Bluetooth
switched on.
►
Check in the telephone settings that it is
"visible to all".
►
Deactivate then reactivate the telphone’
s
Bluetooth function. The Bluetooth telephone is not compatible with
the system.
►
Y
ou can check that your telephone is
compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce the ambient noise level (close
windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►
Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display
settings.
The system does not receive SMS.
SMS text messages cannot be sent to the
system in Bluetooth mode.
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CITROËN Connect Nav
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►
Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to. W
e recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►
In all cases, after applying sound settings,
adjust the volume level on the portable device (to a high level) first.
Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►
Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.
►
Settings menu / Options /
Time-Date setting.
Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).
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Vehicle data recording and privacy
Comfort and infotainment
functions
Comfort settings and personalised settings
may be saved in the vehicle and modified or
reinitialised at any time.
Depending on the vehicle's equipment level,
this
may
include:
–
Seat and steering wheel position settings.
–
Chassis and air conditioning settings.
–
Personalised settings such as the interior
lighting.
Y
ou can enter your own data into the functions
of your vehicle's audio and telematic system, as
part of the selected functionalities.
Depending on the vehicle's equipment level,
this
may
include:
–
Multimedia data such as music, videos or
photos to be read by an integrated multimedia
system.
–
Address book data to be used with an
integrated hands-free system or with an
integrated navigation system.
–
Entered destinations.
–
Data regarding the use of online services.
This data for the comfort and infotainment
functions may be stored locally in the vehicle
or saved to a device that you have connected
to the vehicle (e.g.
smartphone, USB memory
stick or MP3 player). Data that you have entered
yourself may be deleted at any time.
This data may also be transmitted outside the
vehicle at your request, particularly when using online services in line with the settings that you
have selected. Smartphone integration
(e.g.
Android
Auto
® or
Apple
®CarPlay®)
If your vehicle is equipped accordingly, you can
connect your smartphone or another mobile
device to the vehicle in order to operate it using
the vehicle's integrated controls. Images and
sounds from the smartphone can be transmitted
through the audio and telematics system.
Specific information is simultaneously sent
to your smartphone. Depending on the type
of
integration, this includes data such as location,
day/night mode and other general information
about the vehicle. For more information, please
refer to the user instructions for the vehicle or the
audio and telematics system.
Integrating a smartphone allows you to use
its applications, such as a navigation app or
music player. No other
integration between
the smartphone and the vehicle is possible, in
particular active access to vehicle data. How the
data is processed subsequently is determined
by the supplier of the application being used.
The ability the change settings depends on the
application in question and on the operating
system installed on your smartphone.
Online services
If your vehicle is connected to a wireless
network, data can be exchanged between
your vehicle and other systems. Connection
to a wireless network is made possible
via a
transmitter located in your vehicle or a mobile
device that you have provided (e.g.
smartphone).
The online services can be used via this wireless
connection.
These include online services and
applications (apps) provided to you by the
Manufacturer or other suppliers.
Exclusive services
As regards the Manufacturer's online services,
the corresponding functions are described by
the Manufacturer in an appropriate medium
(e.g.
handbook, Manufacturer's website) and the
information about data protection is provided.
Personal data may be used for online services.
The exchange of data for this purpose takes
place over a secure connection, using for
example the Manufacturer's dedicated computer
systems. The collection, processing and use of
personal data for the development of services
are carried out solely on the basis of a legal
authorisation, for example in the case of a
legal emergency call system or a contractual
agreement or else under a consent agreement.
You can activate or deactivate the services and
functions (some may be chargeable) and, in
some cases, the vehicle's entire connection to
the wireless network. This does not include the