
95
In the event of a breakdown
8► Push clamp B fully down.
► Lower lever A to lock clamp B.
►
Depending on equipment, lower the plastic
cover on the
(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–
Remote control key
.
–
Electric windows.
–
Date and time.
–
Preset radio stations.
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Check that the towing vehicle is heavier than
the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towbar;
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional recovery service must
be called in the following cases:
–
broken down on a motorway or main road;
–
not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake;
–
not possible to tow a vehicle with an
automatic gearbox, with the engine running;
–
towing with only two wheels on the ground;
–
four-wheel drive vehicle;
–
no approved towbar available.
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual

102
Bluetooth® audio system
Bluetooth® audio system
As a safety measure and because it requires sustained attention by the driver,
the pairing of a Bluetooth mobile telephone
with the Bluetooth hands-free system of your
audio system must be done with the vehicle
stationary and the ignition on.
Your audio system is coded in such a way that it will only operate in your
vehicle.
All work on the system must be carried out
exclusively by a dealer or qualified workshop,
to avoid any risk of electrocution, fire or
mechanical faults.
To avoid discharging the battery, the audio system may switch off after a few
minutes if the engine is not running.
First steps
Volume adjustment.
On / Off.
TA (Traffic Announcement) function On /
Off.
Long press: access to type of information.
Select the source:
Radio, CD, AUX, USB, Streaming.
Accept an incoming call.
Manual step by step up / down frequency
search for radio stations.
Select previous
/ next MP3 track.
Select previous
/ next folder / genre / artist /
playlist of the USB device.
Scroll in a list.
Access to the main menu.
Automatic search for a lower / higher
radio frequency .
Select previous
/ next CD, USB, streaming track.
Scroll in a list.
Select a preset radio station.
Long press: memorise a radio station.
Cancel the current operation.
Go up one level (menu or folder).
Confirm or display contextual menu.
Display the list of stations received, the
CD
/ MP3 tracks or folders.
Long press: manage the classification of MP3
/
WMA files
update the list of stations received.
Adjust audio settings: sound ambience, treble, bass, loudness, distribution, left / right balance, front
/ rear balance, automatic
volume.
Select the screen display mode, between:
Full screen: Audio (or telephone if call in
progress)
/
Windowed screen: Audio (or telephone if call in
progress)
- Time or Trip computer.
Long press: black screen (DARK).
Select AM / FM wavebands.
Steering mounted controls
Radio: automatic search for lower
frequency.
CD /MP3 / USB: selection of the previous track.
CD / USB: press and hold: fast back.
Skip in the list.
Change the audio source.
Confirm a selection.
Call/end call on the telephone.
Press for more than 2 seconds: access
telephone main menu.
Radio: automatic search for a higher
frequency.
CD / MP3 / USB: select the next track.
CD / USB: press and hold: fast forward.
Skip in the list.
Increase volume.
Decrease volume.

103
Bluetooth® audio system
10Mute on: cut the sound by simultaneously
pressing the volume up and down
buttons.
Radio: select the previous / next preset
radio station.
USB: select the genre / artist / folder from the list
depending on classification.
Select the previous / next item in a menu.
Menus
Screen C
“Multimedia": Media settings, Radio
settings.
“Telephone" : Call, Directory
management, Telephone management,
Hang up.
“Trip computer": Warning log.
“Bluetooth connection " : Connections
management, Search for a device.
“Personalisation-configuration " : Define
the vehicle parameters, Choice of
language, Display configuration, Choice of units,
Date and time adjustment.
Radio
Selecting a station
The external environment (hills, buildings, tunnels, basement car parks,
...) may block reception, including in RDS
mode. This is a normal effect of the way in
which radio waves are transmitted and does
not indicate any failure of the audio
equipment.
Press the SRC/TEL button repeatedly to
select the radio.
Press BAND to select a waveband.
Press LIST to display the list of stations
received, in alphabetical order.
Select the desired radio station by turning
the thumb wheel then confirm by
pressing.
A press changes to the next or previous letter
(e.g. A, B, D, F, G, J, K, ...).
A long press on LIST builds or updates the list of stations; audio reception is cut
momentarily.
RDS
RDS, if displayed, makes it possible to
continue listening to the same radio
station using the alternative frequencies
function. However, in certain conditions,
coverage of an RDS station may not be
assured throughout the entire country as
radio stations do not cover 100% of the
territory. This explains the loss of reception of
the station during a journey.
With the radio displayed on the screen,
press OK to display the contextual menu.
Select "RDS" and confirm to save.
"RDS" is displayed in the screen.
Play TA messages
The TA (Traffic Announcement) function gives priority to TA alert messages. To
operate, this function needs good reception of
a radio station that carries this type of
message. When a traffic report is transmitted,
the current audio source (Radio, CD, USB, ...)
is interrupted automatically to play the TA
message. Normal play of the media
previously playing is resumed at the end of
the message.
Press TA to activate or deactivate the
reception of traffic messages.
Display TEXT INFO
Text info is information transmitted by the radio station related to the current
programme or song.

11 0
Bluetooth® audio system
the passenger compartment for optimum
performance.
The Arkamys
© software installed in your audio
system processes the digital signals of all
the media players (radio, CD, MP3...) and
makes it possible to recreate a natural sound
setting, with a harmonious placement of the
instruments and voices in space, facing the
passengers, positioned at the height of the
windscreen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning your audio system.
There is a difference in sound quality
between the different audio sources (radio,
CD, etc.).
To allow for optimal listening quality, the audio
settings (Volume, Bass, Treble, Ambience,
Loudness) can be tailored to different sound
sources, which can generate audible differences
when changing source (radio, CD, etc.).
Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-Rear
Fader, Left-Right Balance) to the middle position,
select the musical ambience "None" and set the loudness correction to the "Active" position in CD
mode or to the "Inactive" position in radio mode.
When changing the settings for treble and
bass, the ambience setting is deselected.
When changing the ambience setting, treble
and bass are reset to zero.
Choosing an ambience imposes settings for
treble and bass. Modifying one without the other
is not possible.
Modify the treble and bass settings or the
ambience setting to obtain the desired sound
quality.
When changing the balance setting,
distribution is deselected.
Choosing a distribution setting imposes a
balance setting. Modifying one without the other
is not possible.
Modify the balance or distribution settings to
obtain the desired sound quality.
The reception quality of the tuned radio
station gradually deteriorates or the stored
stations are not working (no sound, 87.5 Mhz
is displayed, etc.).
1.The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the RDS mode and start a new search
for the station so that the system can check
whether a stronger transmitter is available in the
geographic area.
2.The environment (hills, buildings, tunnels,
basement car parks, etc.) block reception,
including in RDS tracking mode.This phenomenon is normal and does not
indicate a failure of the audio equipment.
3.The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park).
Have the antenna checked by the network
CITROËN.
Sound cut-outs of 1 to 2
seconds in radio
mode.
During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.
Switch off the RDS function if the phenomenon is
too frequent and always on the same route.
The traffic announcement (TA) is displayed. I
do not receive any traffic information.
The radio station does not broadcast traffic
information.
Tune to a radio station which broadcasts traffic
information.
The stored stations are not found (no sound,
87.5 MHz is displayed, etc.).
An incorrect waveband is selected.
Press the BAND button to return to the
waveband on which the stations are stored.
The CD is ejected every time or is not played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files
of a format that cannot be played by the audio
system.
The CD is protected by an anti-pirating system
not recognised by the audio system.

11 3
CITROËN Connect Radio
11
In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, ambiences, etc.).
Settings are applied automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
enter standby mode (with the screen and
sound off) for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Steering mounted controls -
Type 1
Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a menu or a list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Change audio source (radio; USB; AUX if
equipment connected; CD; streaming).
Confirm a selection.
Increase volume.
Decrease volume.
Mute/restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2
Voice commands: This control is located on the steering wheel or
at the end of the lighting control stalk (depending
on equipment).
Short press, smartphone voice commands via
the system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move in a
list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of
stations received.

11 6
CITROËN Connect Radio
Changing the waveband
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Band" to change waveband.
Press in the shaded area to confirm.
Presetting a station
Select a radio station or frequency.Make a short press on the star outline. If
the star is solid, the radio station is
already preset.
Or
Select a radio station or frequency.
Press "Preset ".
Make a long press on one of the buttons
to preset the station.
Activating/Deactivating RDS
RDS, if activated, allows you to continue
listening to the same station by automatically
retuning to alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "RDS".
Press in the shaded area to confirm.
RDS station tracking may not be
available nationwide, as many radio
stations do not cover 100
% of the country.
This explains the loss of reception of the
station during a journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "News".
Press in the shaded area to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages. To operate, this
function needs good reception of a radio station
that transmits this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that the
TA message can be heard. Normal play of the
previously playing media resumes at the end of
the message.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "TA ".
Press in the shaded area to confirm.
Audio settings
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Audio settings".
Select the "Tone", "Balance", "Sound ",
"Voice" or "Ringtones" tab to configure
the sound settings.
Press the back arrow to confirm.
In the "Tone" tab, the Ambience, Bass ,
Medium and Treble sound settings are
different and independent for each audio
source.
In the "Balance” tab, the All passengers,
Driver and Front only settings are common
to all sources.
In the "Sound ” tab, activate or deactivate
"Volume linked to speed ", "Auxiliary input"
and "Touch tones ".

122
CITROËN Connect Radio
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to save.
Press the back arrow to confirm.
Press this button to activate the profile.
Press the back arrow again to confirm.
Press this button to reset the selected
profile.
Adjusting the brightness
Press Settings to display the main page.
Press Brightness.
Move the slider to adjust the brightness of
the screen and/or the instrument panel
(depending on version).
Press in the shaded area to confirm.
Modifying system settings
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "System configuration".
Press the "Units" tab to change the units of
distance, fuel consumption and temperature.
Press the "Factory settings" tab to restore the
initial settings.
Returning the system to factory settings
activates the English language by default
(depending on version).
Press the "System info" tab to display the
versions of the various modules installed in the
system.
Press the "Privacy " tab,
or
Press Settings to display the main page.
Press "Privacy" to activate or deactivate
the private data mode.
Activate or deactivate:
–
"No sharing (data, vehicle position) ".
–
"Only data sharing ”
–
"Data and vehicle position sharing "
Press the back arrow to confirm.
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Screen configuration".
Press "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel
(depending on version).
Press the back arrow to confirm.
Press "Animation".
Activate or deactivate: “Automatic scrolling ”.
Select "Animated transitions".
Press the back arrow to confirm.
Selecting the language
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Select "Language" to change the
language.
Press the back arrow to confirm.
Setting the time
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Date and time".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to save the time.

123
CITROËN Connect Radio
11Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).
Press the back arrow to save the settings.
The system may not automatically manage the change between winter and
summer time (depending on the country of
sale).
Setting the date
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Date and time".
Select "Date".
Press this button to set the date.
Press the back arrow to save the date.
Select the display format for the date.
Press the back arrow again to confirm.
Time and date setting is only available if
"GPS Synchronisation:" is deactivated.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►
Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►
Have the aerial checked by a dealer
.I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
►
Press the round arrow on the "List" tab on the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press the round arrow on the "List" tab on the
"Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►
Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly
.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.