184
Practical information
For a full charge, follow the desired charging
procedure without pausing it, until it ends
automatically. Charging can be either immediate
or deferred (except fast public charger, mode 4).
You can stop domestic or accelerated charging
at any time by unlocking the vehicle and
removing the nozzle. For superfast charging,
refer to the fast public charger.
For more information on the charging displays
on the Instrument panel and the Touch screen,
refer to the corresponding section.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
As a safety measure, the engine will not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
Cooling the traction battery
The cooling fan in the engine
compartment comes on during charging to
cool the on-board charger and the traction
battery.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle in storage for more than
1 month
In the event of a long period of non-use of
the vehicle (beyond 4
weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level
is a low or very low, especially at negative
ambient temperatures. ALWAYS make sure
that the traction battery has a charge between
20% and 40% if you do not plan to use your
vehicle for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the cable from the (+) terminal
of the accessory battery in the engine
compartment.
Connect a 12 V battery charger to the (+)
and (-) terminals of the accessory battery
about every 3 months in order to recharge the
accessory battery and maintain an operating
voltage.
Precautions
Our electric vehicles have been developed in
accordance with the recommendations on the
maximum limits for electromagnetic fields, as
issued by the International Commission on Non-
Ionizing Radiation Protection
(ICNIRP - 1998
Guidelines).
Wearers of pacemakers or equivalent
devices
Ask your doctor about what precautions you should take, or ask the manufacturer
of your implanted electro-medical device about
whether its operation is guaranteed in an
environment which complies with the ICNIRP
recommendations.
If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for
a short time.
Superfast charging: do not use the system
yourself and avoid approaching public fast
charging points. Leave the area and ask a
third party to recharge the vehicle.
185
Practical information
7For domestic or accelerated charging
Before charging
Depending on the context:
►
Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►
Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W
allbox)
compatible with the vehicle.
You should preferably use the charging cable
available as an accessory.
For more information, contact a CITROËN
dealer or a qualified workshop.
During charging
While charging is in progress, unlocking
the vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–
Some areas remain very hot, even an hour
after charging ends - risk of burns!
–
The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
For superfast charging
Before charging
Check that the fast public charging
station and its charging cable are compatible
with the vehicle.
If the exterior temperature is below:
–
0°C, charging times may be extended.
–
-20°C, charging is still possible, but
charging times may be extended even further
(the battery has to be heated first).
After charging
Check that the charging flap is closed.
Connection
► Before charging, check that the drive selector
is in mode P, otherwise charging is not possible.
►
Open the charging flap by pressing the
push-button, and check that there are no foreign
bodies on the charging connector
.
Domestic charging, mode 2
► Connect the charging cable from the control
unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER
indicator lamp remains on in green.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the charging connector
.
The start of charging is confirmed by the flashing
green CHARGE indicator lamps in the flap, then
those on the control unit.
If this is not the case, charging has not
started; restart the procedure, ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
When charging is complete and while the
charging cable is still connected, opening
192
Practical information
To fit the transverse roof bars or a roof rack, use
the fixing points provided for this purpose:
►
Remove the fixing covers installed on the
vehicle.
►
Put each fixing in place and lock them on the
roof one by one.
►
Ensure that the roof bars or the roof rack are
correctly fitted (by shaking them).
The bars are adaptable for each fixing point.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of the engine restarting automatically.
Take care with objects or clothing that could
be caught in the blades of the cooling fan
or in certain moving components - risk of
strangulation and serious injury!
The location of the interior bonnet release lever prevents the bonnet being
opened when the left-hand front door is
closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!
Opening
► Open the left-hand front door .
► Pull the interior release lever, located at the
bottom of the door frame, towards you.
►
Lift the exterior safety catch and raise the
bonnet.
► Unclip the stay from its housing and place it
in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the
support slot.
►
Clip the stay in its housing.
►
Lower the bonnet and release it near the end
of its travel.
►
Pull on the bonnet to check that it is locked
correctly
.
Because of the presence of electrical
equipment under the bonnet, it is
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine shown here is an example for
illustrative purposes only.
195
Practical information
7Once the pressure has dropped, remove the cap
and top up to the required level.
Vehicle with electric motorDo not top up the coolant.
If the level is close to or below
the "MIN" mark, it is essential to contact a
CITROËN dealer or a qualified workshop.
Screenwash fluid
Top up to the required level when necessary.
Capacity of the tank:
–
5.3 litres for "very cold climate" versions.
–
2.2 litres for other versions.
Fluid specification
The fluid must be topped up with a pre-mixed
product.
In winter (temperatures below zero), a fluid
containing an anti-freeze agent which is
appropriate for the temperature conditions
must be used in order to protect the system's
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all
circumstances (risk of freezing,
limescale, etc.).
Diesel fuel additive (Diesel
with particle filter)
On reaching the minimum level in
the particle filter additive tank, one
of these warning lamps comes on fixed,
accompanied by an audible signal and a warning
message.
Topping up
The topping up of this additive must be carried
out quickly.
Visit a CITROËN dealer or a qualified workshop.
AdBlue® (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue
® (BlueHDi),
and in particular the supply of AdBlue, refer to
the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
Check regularly that the terminals are correctly
tightened (versions without quick-release
terminals) and that the connections are clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery with
special technology and specifications.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
199
Practical information
7AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, inserting the key
into the ignition switch, or bringing the
key for the "Keyless Entry and Start"
system into the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►
Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►
With Keyless Entry and Start, press the
"
START/STOP" button to switch off the engine.
► With the vehicle unlocked and the fuel filler
flap open, turn the blue cap of the AdBlue® tank
anti-clockwise and remove it.
►
With a container of
AdBlue
®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
►
With an
AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
In order not to overfill the AdBlue® tank:
–
Add between 10 and 13 litres using
AdBlue® containers.
–
Stop after the nozzle’ s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5
litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
“Top up
AdBlue: Starting impossible ” – it is
essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it
clockwise, as far as it will go.
►
Close the fuel filler flap.
Do not dispose of AdBlue® bottles or
containers in the household waste.
Place them in a container reserved for this
purpose or take them back to where you
purchased them.
Free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.
Do not leave the vehicle unattended
while coasting.
Keyless Entry and Start
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
With a manual gearbox and
electric parking brake
/
To release them
► With the engine running and while depressing
the brake pedal, move the gear selector to the
neutral position.
►
While depressing the brake pedal, switch off
the engine.
►
Release the brake pedal, then switch on the
ignition.
►
While depressing the brake pedal, press the
control to release the parking brake.
►
Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the
engine and apply the parking brake.
205
In the event of a breakdown
8
► Switch on the compressor by moving the
switch to position " I
" until the tyre pressure
reaches 2 bar. The sealant product is injected
under pressure into the tyre; do not disconnect
the pipe from the valve during this operation (risk
of blowback).
If after approximately 7 minutes, the
pressure of 2 bar is not reached, this
indicates that the tyre is not repairable;
contact a CITROËN dealer or a qualified
workshop for assistance.
►
Move the switch to position " O
".
►
Disconnect the compressor's electric plug
from the vehicle's 12
V socket.
►
Remove the kit.
►
Refit the cap on the valve.
►
Remove and store the bottle of sealant.
The sealant product is harmful if swallowed and causes irritation to the
eyes.
Keep this product out of the reach of children.
The use-by date of the fluid is marked on the
bottle.
After use, do not discard the bottle into the
environment; take it to a CITROËN dealer or
an authorised waste disposal site.
Do not forget to obtain a new bottle of
sealant, available from a CITROËN dealer or
a qualified workshop.
► Drive immediately for approximately 3 miles
(5 kilometres) at reduced speed (between
12 and 37 mph (20 and 60
km/h)) to plug the
puncture.
►
Stop to check the repair
and the tyre
pressure using the kit.
With a tyre repaired using this type of kit,
do not exceed a speed of 50
mph
(80
km/h) and do not drive more than
50
miles (80 km).
You must contact a CITROËN dealer or a
qualified workshop to have the repair checked
and the tyre changed.
Checking/adjusting tyre
pressures
The compressor can be used, without injecting
sealant, to check and, if necessary, adjust the
tyre pressures.
►
Remove the valve cap from the tyre and keep
it in a clean place.
►
Uncoil
the pipe stowed under the compressor.
►
Screw the pipe onto the valve and tighten
firmly
.
►
Check that the compressor switch is in
position " O
".
►
Fully uncoil the electric cable stowed under
the compressor
.
►
Connect the compressor's electric plug to the
vehicle's 12
V socket.
►
Switch the ignition on.
►
Start the compressor by placing the switch at
position " I
" and adjust the pressure to the value
shown on the vehicle's tyre pressure label. To
deflate: press the black button located on the
compressor pipe, near the valve connection.
If after 7 minutes the pressure of 2 bar is
not reached, the tyre is damaged;
contact a CITROËN dealer or a qualified
workshop for assistance.
►
Once the correct pressure is reached, put the
switch in position " O
".
►
Remove the kit and stow it.
►
Refit the cap on the valve.
216
In the event of a breakdown
► Connect the red cable to the (+) terminal of
flat battery A (at the metal elbow), then to the
(+) terminal of the backup battery
B or of the
booster.
►
Connect one end of the green or black cable
to the (-) terminal of the backup battery
B or of
the booster (or to an earth point on the assisting
vehicle).
►
Connect the other end of the green or black
cable to the earth point
C
.
►
Start the engine on the assisting vehicle and
leave it running for a few minutes.
►
Operate the starter on the broken down
vehicle and let the engine run.
If the engine does not start immediately
, switch
off the ignition and wait a few moments before
trying again.
►
W
ait for it to return to idle.
►
Disconnect the jump leads in reverse order.
►
Allow the engine to run for at least
30
minutes, with the vehicle stationary, so that
the battery reaches an adequate state of charge.
Driving immediately without having
reached a sufficient level of charge may
affect some of the vehicle's functions (e.g.
Stop & Start).
To disconnect, proceed in reverse order.
Automatic gearbox
Never try to start the engine by pushing
the vehicle.
Some functions, including Stop & Start,
are not available if the battery is not
sufficiently charged.
Charging the battery using a
battery charger
For optimum service life of the battery, it is
essential to maintain an adequate state of
charge.
In some circumstances, it may be necessary to
charge the battery:
–
When using the vehicle mainly for short
journeys.
–
If the vehicle is to be taken off the road for
several weeks.
Contact a CITROËN dealer or a qualified
workshop.
To charge the vehicle's battery yourself, use only a charger compatible with
lead-acid batteries with a nominal voltage of
12 V.
Follow the instructions provided by the
manufacturer of the charger.
Never reverse polarities.
It is not necessary to disconnect the
battery.
►
Switch the ignition off.
►
Switch off all electrical consumers (audio
system, lighting, wipers, etc.).
► Switch off charger B before connecting
the cables to the battery, so as to avoid any
dangerous sparks.
►
Ensure that the charger cables are in good
condition.
►
Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►
Connect the cables of charger B
as follows:
218
In the event of a breakdown
Referring to the relevant section, reinitialise
certain equipment:
–
Remote control key or electronic key
(depending on version).
–
Electric windows.
–
Date and time.
–
Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing
Procedure for having your vehicle towed or for
towing another vehicle using the towing eye.
General recommendations
Observe the legislation in force in the
country where you are driving.
Check that the towing vehicle is heavier than
the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towbar;
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional recovery service must
be called in the following cases:
–
broken down on a motorway or main road;
– not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake;
–
not possible to tow a vehicle with an
automatic gearbox, with the engine running;
–
towing with only two wheels on the ground;
–
four-wheel drive vehicle;
–
no approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual