184
Practical information
For a full charge, follow the desired charging
procedure without pausing it, until it ends
automatically. Charging can be either immediate
or deferred (except fast public charger, mode 4).
You can stop domestic or accelerated charging
at any time by unlocking the vehicle and
removing the nozzle. For superfast charging,
refer to the fast public charger.
For more information on the charging displays
on the Instrument panel and the Touch screen,
refer to the corresponding section.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
As a safety measure, the engine will not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
Cooling the traction battery
The cooling fan in the engine
compartment comes on during charging to
cool the on-board charger and the traction
battery.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle in storage for more than
1 month
In the event of a long period of non-use of
the vehicle (beyond 4
weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level
is a low or very low, especially at negative
ambient temperatures. ALWAYS make sure
that the traction battery has a charge between
20% and 40% if you do not plan to use your
vehicle for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the cable from the (+) terminal
of the accessory battery in the engine
compartment.
Connect a 12 V battery charger to the (+)
and (-) terminals of the accessory battery
about every 3 months in order to recharge the
accessory battery and maintain an operating
voltage.
Precautions
Our electric vehicles have been developed in
accordance with the recommendations on the
maximum limits for electromagnetic fields, as
issued by the International Commission on Non-
Ionizing Radiation Protection
(ICNIRP - 1998
Guidelines).
Wearers of pacemakers or equivalent
devices
Ask your doctor about what precautions you should take, or ask the manufacturer
of your implanted electro-medical device about
whether its operation is guaranteed in an
environment which complies with the ICNIRP
recommendations.
If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for
a short time.
Superfast charging: do not use the system
yourself and avoid approaching public fast
charging points. Leave the area and ask a
third party to recharge the vehicle.
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Practical information
the driver's door will display the charge level
on the instrument panel for about 20 seconds.
Accelerated charging, mode 3
► Follow the accelerated charging unit
(W allbox) user instructions.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the charging connector
.
The start of charging is confirmed when the
charging indicator lamp in the flap flashes green.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection has been properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Superfast charging, mode 4
► Depending on version, remove the protective
cover from the lower part of the connector .►
Follow the instructions for use of the fast
public charger and connect the cable from the
fast public charger
to the vehicle's connector.
The start of charging is confirmed by the flashing
green charging indicator lamp in the flap.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection is properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Deferred charging
Settings
At a CITROËN dealer or qualified
workshop, with touch screen BLUETOOTH
audio system
By default, the deferred charging start time is set
to midnight (vehicle time).
You can have the deferred charging start time
modified.
Visit a CITROËN dealer or a qualified workshop.
On a smartphone or tablet
You can programme the deferred charging function at any time via the
MyCitroën App application.
For more information on Remote functions,
refer to the corresponding section.
In the vehicle, with CITROËN Connect Nav
► In the Energy touch screen menu,
select the Charge page.
►
Set the charging start time.
► Press OK.
The setting is saved in the system.
Activation
Deferred charging is only possible with
modes 2 and 3.
►
After programming the deferred charging,
connect your vehicle to the desired charging
equipment.
► Press this button in the flap within one
minute to activate the system (confirmed by the
charging indicator lamp coming on in blue).
►
Lock the vehicle.
Disconnection
Before disconnecting the nozzle from the
charging connector:
►
If the vehicle is unlocked, lock it and then
unlock it .
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Practical information
7► If the vehicle is locked, unlock it.
The red indicator lamp in the flap goes out to
confirm that the charging nozzle is unlocked.
►
In modes 2 and 3, remove the charging
nozzle within 30 seconds
.
The locking of the nozzle is linked to the locking of the loading area. For more
information on Complete or selective
unlocking , refer to the corresponding
section.
The charging indicator lamp comes on in white.
With selective door unlocking activated,
press the unlocking button twice to
disconnect the charging nozzle.
When charging is complete, the green
charging indicator lamp in the flap goes
out after about 2 minutes.
Domestic charging, mode 2
The end of charging is confirmed when the green
CHARGE indicator lamp on the control unit and
the green charging indicator lamp in the flap
come on fixed.
►
Replace the protective cover on the charging
nozzle and close the charging flap.
►
Disconnect the control unit end of the
charging cable from the domestic socket.
Accelerated charging, mode 3
The end of charging is indicated by the charging
control unit and by the fixed lighting of the green
indicator lamp in the flap.
►
Hang up the nozzle on the charging unit and
close the charging flap.
Superfast charging, mode 4
The end of charging is indicated by the charger
and by the fixed lighting of the green indicator
lamp in the flap.
► You can also pause charging by
pressing this button in the flap (in mode 4
only).
►
Hang up the nozzle on the charger
.
►
Depending on version, replace the protective
cover on the lower section and close the
charging flap.
When the charging nozzle is
disconnected, a message on the
instrument panel indicates that charging is
complete, even if the charging nozzle was
disconnected before full charging was
completed.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine and for a maximum
cumulative period of around 30 minutes, you can
continue to use functions such as the audio and
telematics system, dipped beam headlamps or
courtesy lamps.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
–
For less than 10 minutes, to use the
equipment for approximately 5 minutes.
–
For more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
T
o recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from starting.
For more information on the 12
V battery,
refer to the corresponding section.
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Practical information
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
If using accessories attached to the
towing device (e.g. bicycle carriers, tow
boxes):
–
Comply with the maximum authorised nose
weight.
–
Do not transport more than 4 conventional
bicycles or 2 electric bicycles.
When loading bicycles onto a bicycle carrier
on a towball, be sure to place the heaviest
bicycles as close as possible to the vehicle.
Observe the legislation in force in the
country where you are driving.
Electric motor
An electric vehicle may be fitted with a
towing device.
It is therefore possible to tow a trailer or
caravan.
Contact a CITROËN dealer or qualified
workshop for more information and to obtain a
suitable towing device.
Overload indicator
The overload indicator is a driving aid and
informs you that the maximum authorised
weight has been exceeded; this may be either
the gross vehicle weight (GVW) or the maximum
authorised weight on either axle (front and rear)
(GAWR).
The indicator does not relieve the user from their responsibility.
Even if you correctly measure the weight
of the vehicle's load, any factor that may
vary this weight (driver/additional passengers
seated or taking on additional fuel) after the
measurement may put the vehicle into the
overload condition.
The load includes the weight of the items stored in the loading area (including any
fittings such as shelves), but also the weight
of all persons on board the vehicle, the
amount of fuel (depending on version) and
various equipment fitted on the vehicle.
For optimal performance, the vehicle must
be parked and loaded on level ground (avoid
the following conditions: parking on a slope or
straddling a pavement).
Attaching a trailer to your vehicle may affect the operation of the system.
Operation
The weight on board your vehicle is measured:
► When the engine starts, automatically .
ON► When stationary, by pressing this
button in the loading area. The system is
then active for 5 minutes.
Display of the measurement in the loading
area
ON
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Practical information
7If the weight on board the vehicle is nearly up to
the maximum authorised value, the indicator
lamps of these buttons come on.
ON
If the weight on board the vehicle exceeds
the maximum authorised value, the indicator
lamps of these buttons come on.
Display of the measurement on the
instrument panel
If the weight on board the vehicle
exceeds the maximum authorised
value, this indicator lamp comes on.
Malfunction
Display of the malfunction in the loading
area
After the measurement is triggered from the
loading area, the LEDs of the 3 buttons flash
simultaneously for about 3 seconds and then go
out.
Contact a CITROËN dealer or a qualified
workshop.
Information displayed on the instrument
panel
These warning lamps come on, together with a
message.
Contact a CITROËN dealer or a qualified
workshop.
Roof bars / Roof rack
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars and racks, at least
before each trip.
Remove the roof bars once they are no longer
needed.
In the event of loading ( not exceeding
40 cm in height) on the roof, do not
exceed the following loads:
–
T
ransverse bars on longitudinal bars:
80
kg.
–
T
wo transverse bars bolted to the roof:
100
kg.
–
Three transverse bars bolted to the roof:
150
kg.
–
An aluminium rack: 120
kg.
–
A
steel rack: 115 kg.
If the height exceeds 40
cm, adapt the speed
of the vehicle to the profile of the road to
avoid damaging the roof bars or the roof rack
and the fixings on the vehicle.
Refer to national legislation in order to comply
with the regulations for transporting objects
that are longer than the vehicle.
In the event of loading a 7-seat model
(not exceeding 40 cm in height) on the
roof, do not exceed the following loads:
–
Three transverse bars bolted to the roof:
100
kg.
–
An aluminium rack: 70
kg.
–
A
steel rack: 65 kg.
As a safety measure and to avoid damaging the roof, it is essential to use
the roof bars and racks approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars and racks.
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Practical information
ignition is switched on (for vehicles equipped
with an electric gauge), or using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended
that you check the level, and top up if necessary,
every 3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
►
Grasp the dipstick by its coloured grip and
pull it out completely
.
►
Wipe the end of the dipstick using a clean,
lint-free cloth.
► Reinsert the dipstick and push fully down,
then pull it out again to visually check the oil
level: the correct level is between marks
A
(max)
and
B (min).
Do not start the engine if the level is:
–
above mark
A: contact a CITROËN dealer or a
qualified workshop.
– below mark B : top up the engine oil
immediately.
Oil grade
Before topping up or changing the
engine oil, check that the oil is suitable
for your engine and complies with the
recommendations in the service schedule
supplied with the vehicle (or available from
your CITROËN dealer or qualified workshop).
Use of non-recommended oil may invalidate
your warranty in the event of engine failure.
Topping up the engine oil level
For the location of the engine oil filler cap, please
refer to the corresponding engine compartment
illustration.
►
Add oil in small quantities, avoiding any spills
on engine components (risk of fire).
►
W
ait a few minutes before checking the level
again using the dipstick.
►
T
op up the level if necessary.
►
After checking the level, carefully screw the
oil filler cap back on
and replace the dipstick in
its tube.
The oil level indication displayed on the instrument panel when the ignition is
switched on is not valid for 30 minutes
following an addition of oil.
Brake fluid
The level of this fluid should be close to
the "MAX" mark. If not, check the brake
pads for wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule.
Clean the cap before removing it to refill.
Use only DOT4 brake fluid from a sealed
container.
Engine coolant
It is normal to top up this fluid between
two services.
The check and top-up must only be done with
the engine cold.
A level of coolant that is too low risks causing
major damage to the engine; the coolant level
must be close to the "MAX" mark without ever
going above it.
If the level is close to or below the " MIN" mark, it
is essential to top it up.
When the engine is hot, the temperature of the
coolant is regulated by the fan.
As the cooling system is pressurised, wait at
least one hour after switching off the engine
before carrying out any work.
In order to avoid the risk of scalding if you need
to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
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Practical information
With an automatic gearbox
and electric parking brake
/
To release them
► With the engine running and while depressing
the brake pedal, set the gear selector to N
.
►
While depressing the brake pedal, switch off
the engine.
►
Release the brake pedal, then switch on the
ignition again.
►
While depressing the brake pedal, press the
control lever to release the parking brake.
►
Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the
engine and select mode P .
With drive selector and
electric parking brake
/
Release procedure
► With the vehicle stationary and the engine
running, depress the brake pedal and select
mode
N.
Within 5
seconds:
► Depress and hold the brake pedal, then
observe this order: switch off the engine and
move the push selector forwards or backwards.
►
Release the brake pedal, then switch on the
ignition.
►
Place your foot on the brake and press the
electric parking brake control to release it.
►
Release the brake pedal, then switch off the
ignition.
A message is displayed on the instrument panel to confirm the unlocking
of the wheels for 15
minutes.
When the vehicle is free-wheeling, the
audio system cannot be updated (message
displayed on the instrument panel).
After 15 minutes or reverting to normal
operation
► While depressing the brake pedal, restart the
engine and select mode P .
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away.
When using a pressure washer, keep the jet
nozzle at a minimum distance of 30 cm from
the vehicle (particularly when cleaning areas
containing chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's
paintwork (including tree resin, bird
droppings, insect secretions, pollen and tar).
Depending on the environment, clean the
vehicle frequently to remove salty deposits
(in coastal areas), soot (in industrial areas)
and mud/salts (in wet or cold areas). These
substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
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Practical information
7Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!
To clean instrument panels, touch screens
or other displays, wipe gently with a soft,
dry cloth. Do not use products (e.g. alcohol,
disinfectant) or soapy water directly on these
surfaces - risk of damage!
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high-pressure washer to
clean the vehicle - risk of damaging or
detaching the decals!
Use a high-flow hose (temperature
between 25°C and 40°C).
Place the jet of water perpendicular to the
surface to be cleaned.
Rinse the vehicle with demineralised water.