120MULTIMEDIA
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by repositioning the mobile phone within the vehicle.
This condition is not harmful to the radio. If your radio
performance does not satisfactorily improve from
repositioning the mobile phone, it is recommended that
the volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless radio is
far below the FCC and IC radio frequency exposure limits.
Nevertheless, the wireless radio will be used in such a
manner that the radio is 8 inches (20 cm) or further from
the human body.
The internal wireless radio operates within guidelines
found in radio frequency safety standards and
recommendations, which reflect the consensus of the
scientific community. The radio manufacturer believes the internal wireless
radio is safe for use by consumers. The level of energy
emitted is far less than the electromagnetic energy
emitted by wireless devices such as mobile phones.
However, the use of wireless radios may be restricted
in some situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning on
the wireless radio
Úpage 244.
Reset App Drawer to Default Order
This setting will reset the app drawer to its factory default layout.
Restore Settings to Default This setting will return all the previously changed settings to their factory defaults.
Clear Personal Data This setting will display a pop-up that gives you the option to clear all personal data from the system, including
Bluetooth® devices and presets.
Reset Wi-Fi Password for Projection This setting will reset your Wi-Fi password for projection.
Factory Reset This setting will factory reset the radio. It may cause the radio to restart multiple times and the backup camera, radio,
SOS, and several driving assistance features will not be available. Once the system resets, you will need to turn the
vehicle off then back on to complete the process.
Setting Name
Description
23_RUV_OM_EN_US_t.book Page 120
IN CASE OF EMERGENCY173
(Continued)
Vehicle Customer Care – Total support for all other
vehicle issues.
Uconnect Customer Care - Total support for Radio,
Phone and NAV issues.
JACKING AND TIRE CHANGING —
IF EQUIPPED
Use this QR code to access your digital
experience.PREPARATIONS FOR JACKING
1. Park the vehicle on a firm, level surface. Avoid ice or
slippery areas.
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake. 4. Place the gear selector into PARK (P).
5. Place the ignition in OFF mode.
6. Block both the front and rear of the wheel diagonally
opposite the jacking position. For example, if the
driver’s front wheel is being changed, block the
passenger’s rear wheel.
Wheel Blocked Example
NOTE:
Passengers should not remain in the vehicle when the
vehicle is being lifted or raised.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on you.
You could be crushed. Never put any part of your
body under a vehicle that is on a jack. If you need to
get under a raised vehicle, take it to a service center
where it can be raised on a lift.
The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
WARNING!
7
23_RUV_OM_EN_US_t.book Page 173
240
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the current
problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident or
work done that is not on your maintenance log, let the
service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle (additional charges may apply). If you need a
rental, it is advisable to make these arrangements
when you call for an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you are
still not satisfied, talk to the general manager or owner
of the authorized dealer. They want to know if you need
assistance. If an authorized dealer is unable to resolve
the concern, you may contact FCA US LLC's Customer
Assistance center.
Any communication to FCA US LLC’s customer center
should include the following information:
Owner's name and address
Owner's telephone number (home, mobile, and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services if you
are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
“section 2.1 E” in your Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.
23_RUV_OM_EN_US_t.book Page 240
CUSTOMER ASSISTANCE241
What to Do
If your vehicle requires jump start assistance, out of gas/fuel
delivery, tire service, lockout service or towing as a result of a
mechanical breakdown, dial toll-free: USA: 1-800-521-2779/
Canada: 1-800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered services,
license plate number, and your location, including the
telephone number from which you are calling. Briefly describe
the nature of the problem and answer a few simple questions.
You will be given the name of the service provider and an
estimated time of arrival. If you feel you are in an unsafe
situation, please let us know. With your consent, we will
contact local police or safety authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or unable to
provide a valid Vehicle Identification Number (VIN), and you
obtain towing services on your own, you may submit your
original receipts from the licensed towing or service facility, for
services rendered within30 days of the occurrence. Be sure to
include your VIN, odometer mileage at the time of service, and
current mailing address. We will process the claim based on
vehicle and service eligibility. If eligible, we will reimburse you
for the reasonable amount actually paid, based on the usual
and customary charges for that service in the area where they
were provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by FCA
US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a 12-month
period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result
of a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
10
23_RUV_OM_EN_US_t.book Page 241
242CUSTOMER ASSISTANCE
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties, FCA US
LLC has installed special TDD (Telecommunication
Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with FCA US LLC by
dialing 1-800-380-2479.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711 and
for Voice callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a vehicle to help
protect you from the high cost of unexpected repairs after FCA
US LLC’s New Vehicle Limited Warranty expires. The Mopar®
Vehicle Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed by FCA US
LLC to provide additional protection beyond your vehicle’s warranty. If you purchased a Mopar® Vehicle Protection Plan,
you will receive Plan Provisions and an Owner Identification
Card in the mail within three weeks of the vehicle delivery date.
If you have any questions about the service contract, call FCA
US LLC’s Service Contract National Customer Hotline at
1-800-521-9922 (Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service contract you
may have purchased from another manufacturer. If you
require service after the FCA US LLC New Vehicle Limited
Warranty expires, please refer to the contract documents,
and contact the person listed in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to ensure that you are absolutely delighted with
the ownership experience.
WARRANTY INFORMATION
See the Warranty Information for the terms and provisions
of FCA US LLC warranties applicable to this vehicle and
market. Refer to www.mopar.com/om for further
information.
See the Warranty Information for the terms and provisions
of FCA Canada Inc. warranties applicable to this vehicle
and market. Refer to www.owners.mopar.ca/en for further
information.
Use this QR code to access your digital
experience.
MOPAR® PARTS
Mopar® original equipment parts & accessories and
factory filled fluids are available from an authorized
dealer. They are recommended for your vehicle to keep it
operating at its best and maintain its original condition.WARNING!
Engine exhaust (internal combustion engines only), some of
its constituents, and certain vehicle components contain, or
emit, chemicals known to the State of California to cause
cancer and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemicals
known to the State of California to cause cancer and birth
defects, or other reproductive harm.
23_RUV_OM_EN_US_t.book Page 242
CUSTOMER ASSISTANCE243
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group
of vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll free at 1-888-327-4236
(TTY: 1-800-424-9153); or go to
http://www.safercar.gov
; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety from
http://www.safercar.gov
.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department immediately.
Canadian customers who wish to report a
safety defect to the Canadian government
should contact Transport Canada, Motor
Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP
.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle, system,
and/or components and is written in straightforward
language with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make it
easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly how
to find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
10
23_RUV_OM_EN_US_t.book Page 243
244CUSTOMER ASSISTANCE
Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca
(Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through Archway at:
1-800-387-1143 (Canada)
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have changed
your address, please provide the following information
and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004 Make sure to include the following:
Date of Sale (mm/dd/yy)
Vehicle Indentification Number (17 Character ID
located on top left of the instrument panel)
Exact Odometer Reading
First and Last Name
Phone Number
Street Address, City, State and Zip Code
Email Address
*Applies to US residents only.
GENERAL INFORMATION
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Innovation, Science and Economic Development
Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation. Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux
appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes
dos condiciones:
1. es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su
operación no deseada.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
23_RUV_OM_EN_US_t.book Page 244
246 C
Camera ............................................................................92
Camera, Rear ..................................................................92
Capacities, Fluid ........................................................... 238
Caps, Filler Fuel .............................................................................93
Oil (Engine) .............................................................. 195
Radiator (Coolant Pressure)................................... 205
Car Washes .................................................................. 233
Carbon Monoxide Warning .......................................... 169
Cargo Vehicle Loading..........................................................58
Cargo Load Floor ............................................................. 58
Cellular Phone .............................................................. 120
Certification Label ...........................................................93
Chains, Tire................................................................... 230
Change Oil Indicator ....................................................... 63
Changing A Flat Tire ..................................................... 173
Chart, Tire Sizing .......................................................... 218
Check Engine Light (Malfunction Indicator Light) .........74
Checking Your Vehicle For Safety ............................... 167
Checks, Safety.............................................................. 167
Child Restraint.............................................................. 153
Child Restraints Booster Seats.......................................................... 155
Center Seat LATCH ................................................. 160Child Seat Installation ................................... 162
, 163
How To Stow An unused ALR Seat Belt ................. 161
Infant And Child Restraints .................................... 154 Lower Anchors And Tethers For Children .............. 156Older Children And Child Restraints ...................... 155
Seating Positions .................................................... 156
Using The Top Tether Anchorage........................... 165
Clean Air Gasoline........................................................ 236 Cleaning
Wheels .....................................................................229
Climate Control ............................................................... 44 Manual ....................................................................... 44
Rear ............................................................................ 47
Cold Weather Operation ................................................. 77
Compact Spare Tire ...................................................... 228
Contract, Service .......................................................... 242
Cooling Pressure Cap (Radiator Cap) ..........................205
Cooling System ............................................................. 204 Adding Coolant (Antifreeze) ....................................205
Coolant Level ...........................................................205
Cooling Capacity ...................................................... 238
Disposal Of Used Coolant ....................................... 205Drain, Flush, And Refill............................................204
Inspection ...................................................... 204
, 205
Points To Remember............................................... 206
Pressure Cap ...........................................................205
Radiator Cap ............................................................205 Selection Of Coolant (Antifreeze) ................. 204
, 238
Corrosion Protection ..................................................... 232
Cruise Control ................................................................. 86
Cruise Light ..................................................................... 72
Customer Assistance ....................................................240
Cybersecurity ................................................................ 104
DDaytime Running Lights ................................................. 39
Dealer Service............................................................... 197
Defroster, Windshield ...................................................167
Delay (Intermittent) Wipers ............................................ 42
Diagnostic System, Onboard.......................................... 73
Dimmer Switch Headlight .................................................................... 39 Dipsticks
Oil (Engine) .............................................................. 196
Disable Vehicle Towing ................................................ 190
Disposal Antifreeze (Engine Coolant) .................................... 205
Door Ajar .................................................................. 68
, 69
Door Ajar Light ......................................................... 68, 69
Driver’s Seat Back Tilt .................................................... 23
Driving Through Flowing, Rising, Or Shallow Standing Water .................................................. 103
EElectric Brake Control System ..................................... 122Anti-Lock Brake System .......................................... 121Traction Control System ......................................... 125
Electric Parking Brake.................................................... 79
Electronic Stability Control (ESC) ................................ 123
Electronic Throttle Control Warning Light ..................... 68
Emergency Braking ...................................................... 131
Emergency Gas Can Refueling .................................... 187
Emergency, In Case Of Hazard Warning Flasher ......................................... 170Jacking ............................................................ 173
, 175
Jump Starting .......................................................... 185
Overheating ............................................................. 187
Towing...................................................................... 190
Emission Control System Maintenance ........................ 74
Engine ........................................................................... 195 Air Cleaner ............................................................... 198Block Heater .............................................................. 78
Break-In Recommendations..................................... 78
23_RUV_OM_EN_US_t.book Page 246