IN CASE OF EMERGENCY171
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the SOS and Assist
buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
Indication that the occupant placed a SOS Call
The vehicle brand
The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call system,
the operator should be able to speak with you or
other vehicle occupants and hear sounds occurring
in the vehicle. The vehicle’s SOS Call system will
attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in
an accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
7
23_RUV_OM_EN_US_t.book Page 171
172IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of
the following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
The Rearview Mirror light located between the SOS and
Assist buttons will continuously illuminate red.
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware are
damaged during a crash
The vehicle battery loses power or becomes discon -
nected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
Equipment malfunction at the SOS operator facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or tunnelsNOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected to a
representative for assistance. Roadside Assistance will
know what vehicle is being driven and its location. Addi -
tional fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected.
If the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
23_RUV_OM_EN_US_t.book Page 172
245
INDEX
AAbout Your Brakes ....................................................... 235
Adding Engine Coolant (Antifreeze) ............................ 205
Additives, Fuel .............................................................. 237
AdjustDown...........................................................................33
Forward ...................................................................... 33
Rearward ....................................................................33
Up................................................................................ 33
Air Bag........................................................................... 144 Air Bag Operation.................................................... 145
Air Bag Warning Light .................................... 143
, 145
Driver Knee Air Bag ................................................ 149
Enhanced Accident Response ...................... 152
, 191
Event Data Recorder (EDR).................................... 191 Front Air Bag ........................................................... 145
If Deployment Occurs ............................................. 151
Knee Impact Bolsters ............................................. 149
Maintaining Your Air Bag System .......................... 152
Maintenance ........................................................... 152
Redundant Air Bag Warning Light ......................... 144
Side Air Bags ........................................................... 149
Transporting Pets.................................................... 167
Air Bag Light ................................................. 67
, 143, 167
Air Cleaner, Engine (Engine Air Cleaner Filter) ........... 198
Air Conditioner Maintenance ...................................... 199
Air Conditioner Refrigerant .......................................... 199
Air Conditioner System ................................................ 199
Air Conditioning Filter ........................................... 49
, 199
Air Conditioning, Operating Tips ..................................... 48 Air Filter......................................................................... 198 Air Pressure
Tires.......................................................................... 224
Alarm Arm The System......................................................... 16
Disarm The System ................................................... 16
Security Alarm............................................................ 70
Alterations/Modifications Vehicle.......................................................................... 7
Antifreeze (Engine Coolant) ............................... 204
, 238
Disposal ...................................................................205
Anti-Lock Brake System (ABS) ..................................... 121
Anti-Lock Warning Light.................................................. 70
Assist, Hill Start ............................................................. 124
Audio Jack ....................................................................... 52
Audio Systems (Radio) ................................................. 104
Auto Up Power Windows ................................................ 55
Automatic Dimming Mirror ............................................. 38 Automatic Headlights ..................................................... 40Automatic Transaxle ....................................................... 81
Automatic Transmission ................................................. 82 Adding Fluid ................................................... 207
, 239
Fluid And Filter Change ...........................................207
Fluid Change ............................................................207 Fluid Level Check ....................................................207Fluid Type ....................................................... 207
, 239
Special Additives ..................................................... 207
AutoPark .......................................................................... 75 AUX Cord.......................................................................... 52Auxiliary Electrical Outlet (Power Outlet) ....................... 52
Axle Lubrication ............................................................239
BBack Up Camera............................................................. 92
Base Instrument Cluster
b
......................................... 60
Battery.................................................................... 68, 196
Charging System Light .............................................. 68
Jump Starting .......................................................... 185
Keyless Key Fob Replacement................................. 11
Battery Saver Feature .................................................... 41
Belts, Seat..................................................................... 167
Blind Spot Monitoring .................................................. 126
Body Mechanism Lubrication ...................................... 200
B-Pillar Location ........................................................... 221
Brake Assist System..................................................... 122
Brake Control System, Electronic................................ 122
Brake Fluid.................................................................... 239
Brake System ......................................................206
, 235
Anti-Lock (ABS) ........................................................ 235 Fluid Check ..................................................... 206
, 239
Master Cylinder ....................................................... 206 Parking....................................................................... 79
Warning Light ............................................................ 68
Brake/Transmission Interlock ....................................... 82
Brightness, Interior Lights.............................................. 42
Bulb Replacement ...............................................215
, 216
Bulbs, Light ................................................ 168, 215, 216
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