2023 CHRYSLER PACIFICA Low f

SERVICING AND MAINTENANCE299
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
STORING THE VEHICLE
If you are storing your vehicle for more than three weeks,
we recommend that you take the following steps to
minimize the drain on your vehicle's battery:
Disconnect the negative cable from battery.
 Any time you store your vehicle or keep it out of service
(i.e., vacation) for two weeks or more, run the air condi -
tioning system at idle for about five minutes in the
fresh air and high blower setting. This will ensure
adequate system lubrication to minimize the possibility
of compressor damage when the system is started
again.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or peak
traction characteristics.
WARNING!
The temperature grade for this tire is established for a
tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive loading,
either separately or in combination, can cause heat
buildup and possible tire failure.
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300SERVICING AND MAINTENANCE
BODYWORK
PROTECTION FROM ATMOSPHERIC
A
GENTS
Vehicle body care requirements vary according to
geographic locations and usage. Chemicals that make
roads passable in snow and ice and those that are
sprayed on trees and road surfaces during other seasons
are highly corrosive to the metal in your vehicle. Outside
parking, which exposes your vehicle to airborne
contaminants, road surfaces on which the vehicle is
operated, extreme hot or cold weather and other extreme
conditions will have an adverse effect on paint, metal trim,
and underbody protection.
The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion
resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal of paint
and protective coatings from your vehicle.
The most common causes are:
 Road salt, dirt and moisture accumulation.
 Stone and gravel impact.
 Insects, tree sap and tar.
 Salt in the air near seacoast localities.
 Atmospheric fallout/industrial pollutants.
BODY AND UNDERBODY MAINTENANCE
Cleaning Headlights
Your vehicle is equipped with plastic headlights and fog
lights that are lighter and less susceptible to stone
breakage than glass headlights.
Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.
To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth. To
remove road dirt, wash with a mild soap solution followed
by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
PRESERVING THE BODYWORK
Washing
Wash your vehicle regularly. Always wash your vehicle
in the shade using Mopar® Car Wash, or a mild car
wash soap, and rinse the panels completely with water.
 If insects, tar, or other similar deposits have accumu -
lated on your vehicle, use Mopar® Super Kleen Bug
and Tar Remover to get rid of any deposits.
 Use a high quality cleaner wax, such as Mopar®
Cleaner Wax to remove road film, stains and to protect
your paint finish. Use precautions to not scratch the
paint.
 Avoid using abrasive compounds and power buffing
that may diminish the gloss or thin out the paint finish.
CAUTION!
Do not use abrasive or strong cleaning materials
such as steel wool or scouring powder that will
scratch metal and painted surfaces.
 Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or removal of paint
and decals.

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SERVICING AND MAINTENANCE301
Special Care
If you drive on salted or dusty roads or if you drive near
the ocean, hose off the undercarriage at least once a
month.
 It is important that the drain holes in the lower edges of
the doors, rocker panels, and trunk be kept clear and
open.
 If you detect any stone chips or scratches in the paint,
touch them up immediately. The cost of such repairs is
considered the responsibility of the owner.
 If your vehicle is damaged due to a collision or similar
cause that destroys the paint and protective coating,
have your vehicle repaired as soon as possible. The
cost of such repairs is considered the responsibility of
the owner.
 If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
 If a lot of driving is done on gravel roads, consider mud
or stone shields behind each wheel.
 Use Mopar® Touch Up Paint on scratches as soon as
possible. An authorized dealer has touch up paint to
match the color of your vehicle.INTERIORS
SEATS AND FABRIC PARTS
Use Mopar® Total Clean to clean fabric upholstery and
carpeting.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the fabric.
If the belts need cleaning, use a mild soap solution or
lukewarm water. Do not remove the belts from the vehicle
to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace the belts
if they appear frayed or worn or if the buckles do not work
properly.PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
WARNING!
Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in closed
areas they may cause respiratory harm.
WARNING!
A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat belt
system periodically, checking for cuts, frays, or loose
parts. Damaged parts must be replaced immediately.
Do not disassemble or modify the seat belt system. If
your vehicle is involved in a collision, or if you have
questions regarding seat belt or retractor conditions,
take your vehicle to an authorized FCA dealer or
authorized FCA Certified Collision Care Program facility
for inspection.
CAUTION!
Direct contact of air fresheners, insect repellents,
suntan lotions, or hand sanitizers to the plastic,
painted, or decorated surfaces of the interior may
cause permanent damage. Wipe away immediately.
 Damage caused by these type of products may not
be covered by your New Vehicle Limited Warranty.
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303
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)
The VIN is on the left front corner of the instrument panel
and is visible from outside of the vehicle through the
windshield.

Vehicle Identification Number

NOTE:
It is illegal to remove or alter the VIN.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic brake
systems. If either of the two hydraulic systems lose normal
capability, the remaining system will still function.
However, there will be some loss of overall braking
effectiveness. You may notice increased pedal travel
during application, greater pedal force required to slow or
stop, and potential activation of the Brake Warning Light.
In the event power assist is lost for any reason (i.e.,
repeated brake applications with the engine off) the
brakes will still function. However, the effort required to
brake the vehicle will be much greater.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to ensure that
the wheel is properly mounted to the vehicle. Any time a
wheel has been removed and reinstalled on the vehicle,
the lug nuts/bolts should be torqued using a properly
calibrated torque wrench using a six-sided (hex) deep wall
socket.
TORQUE SPECIFICATIONS
**Use only authorized dealer recommended lug nuts/
bolts and clean or remove any dirt or oil before tightening.
Inspect the wheel mounting surface prior to mounting the
tire and remove any corrosion or loose particles.

Wheel Mounting Surface

Lug Nut/Bolt
Torque **Lug Nut/Bolt
SizeLug Nut/Bolt
Socket Size
100 ft-lb
(135 N·m) M12 x 1.5 19 mm
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304TECHNICAL SPECIFICATIONS
Tighten the lug nuts/bolts in a star pattern until each nut/
bolt has been tightened twice. Ensure that the socket is
fully engaged on the lug nut/bolt (do not insert it halfway).

Torque Patterns

After 25 miles (40 km) check the lug nut/bolt torque to be
sure that all the lug nuts/bolts are properly tightened.
FUEL REQUIREMENTS
While operating on gasoline with the required octane
number, hearing a light knocking sound from the engine is
not a cause for concern. However, if the engine is heard
making a heavy knocking sound, see a dealer
immediately. Use of gasoline with a lower than
recommended octane number can cause engine failure
and may void or not be covered by the New Vehicle Limited
Warranty.
Poor quality gasoline can cause problems such as hard
starting, stalling, and hesitations. If you experience these
symptoms, try another brand of gasoline before
considering service for the vehicle.
3.6L ENGINE
Do not use E-85 flex fuel or ethanol blends greater than
15% in this engine.
This engine is designed to meet all emissions
regulations and provide optimum fuel
economy and performance when using high
quality unleaded regular gasoline having a
posted octane number of 87 as specified by
the (R+M)/2 method. The use of higher octane premium
gasoline is not required, as it will not provide any benefit
over regular gasoline in these engines.
REFORMULATED GASOLINE
Many areas of the country require the use of cleaner
burning gasoline referred to as “reformulated gasoline”.
Reformulated gasoline contains oxygenates and are
specifically blended to reduce vehicle emissions and
improve air quality.
The use of reformulated gasoline is recommended.
Properly blended reformulated gasoline will provide
improved performance and durability of engine and fuel
system components.
GASOLINE/OXYGENATE BLENDS
Some fuel suppliers blend unleaded gasoline with
oxygenates such as ethanol.
WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the lug nuts/bolts fully until the vehicle has
been lowered. Failure to follow this warning may result
in personal injury.
CAUTION!
DO NOT use E-85, gasoline containing methanol, or
gasoline containing more than 15% ethanol (E-15). Use
of these blends may result in starting and drivability
problems, damage critical fuel system components,
cause emissions to exceed the applicable standard,
and/or cause the Malfunction Indicator Light to
illuminate. Please observe pump labels as they should
clearly communicate if a fuel contains greater than
15% ethanol (E-15).

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TECHNICAL SPECIFICATIONS305
Problems that result from using gasoline containing more
than 15% ethanol (E-15) or gasoline containing methanol
are not the responsibility of the manufacturer and may
void or not be covered under New Vehicle Limited
Warranty.
DO NOT USE E-85 IN NON-FLEX FUEL
V
EHICLES
Non-Flex Fuel Vehicles (FFV) are compatible with gasoline
containing up to 15% ethanol (E-15). Use of gasoline with
higher ethanol content may void the New Vehicle Limited
Warranty.
If a Non-FFV vehicle is inadvertently fueled with E-85 fuel,
the engine will have some or all of these symptoms:
 Undesirable lean conditions
 OBD II Malfunction Indicator Light on
 Poor engine performance
 Poor cold start and cold drivability
 Increased risk for fuel system component corrosion
CNG AND LP FUEL SYSTEM
M
ODIFICATIONS
Modifications that allow the engine to run on Compressed
Natural Gas (CNG) or Liquid Propane (LP) may result in
damage to the engine, emissions, and fuel system
components. Problems that result from running CNG or LP
are not the responsibility of the manufacturer and may
void or not be covered under the New Vehicle Limited
Warranty.
METHYLCYCLOPENTADIENYL
M
ANGANESE TRICARBONYL (MMT) IN
G
ASOLINE
MMT is a manganese-containing metallic additive that is
blended into some gasolines to increase octane. Gasoline
blended with MMT provides no performance advantage
beyond gasoline of the same octane number without
MMT. Gasoline blended with MMT reduces spark plug life
and reduces emissions system performance in some
vehicles. The manufacturer recommends that gasoline
without MMT be used in your vehicle. The MMT content of
gasoline may not be indicated on the gasoline pump;
therefore, you should ask your gasoline retailer whether
the gasoline contains MMT. MMT is prohibited in Federal
and California reformulated gasoline.
MATERIALS ADDED TO FUEL
Besides using unleaded gasoline with the proper octane
rating, gasolines that contain detergents, corrosion and
stability additives are recommended. Using gasolines that
have these additives will help improve fuel economy,
reduce emissions, and maintain vehicle performance.
Designated TOP TIER Detergent Gasoline
contains a higher level of detergents to further
aide in minimizing engine and fuel system
deposits. When available, the usage of TOP
TIER Detergent gasoline is recommended. Visit
www.toptiergas.com for a list of TOP TIER Detergent
Gasoline retailers.
Indiscriminate use of fuel system cleaning agents should
be avoided. Many of these materials intended for gum and
varnish removal may contain active solvents or similar ingredients. These can harm fuel system gasket and
diaphragm materials.
FUEL SYSTEM CAUTIONS
NOTE:Intentional tampering with the emissions control system
can result in civil penalties being assessed against you.
CAUTION!
Follow these guidelines to maintain your vehicle’s
performance:

The use of leaded gasoline is prohibited by Federal
law. Using leaded gasoline can impair engine perfor -
mance and damage the emissions control system.
 An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic converter to
overheat. If you notice a pungent burning odor or
some light smoke, your engine may be out of tune or
malfunctioning and may require immediate service.
Contact an authorized dealer for service assistance.
 The use of fuel additives, which are now being sold
as octane enhancers, is not recommended. Most of
these products contain high concentrations of meth -
anol. Fuel system damage or vehicle performance
problems resulting from the use of such fuels or addi -
tives is not the responsibility of the manufacturer
and may void or not be covered under the New
Vehicle Limited Warranty.
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308
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the current
problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident or
work done that is not on your maintenance log, let the
service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
(additional charges may apply). If you need a rental, it is
advisable to make these arrangements when you call for
an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you are
still not satisfied, talk to the general manager or owner of
the authorized dealer. They want to know if you need
assistance. If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer center
should include the following information:

Owner's name and address
 Owner's telephone number (home, mobile, and office)
 Authorized dealer name
 Vehicle Identification Number (VIN)
 Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services if you
are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
your Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.

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CUSTOMER ASSISTANCE311
MOPAR® PARTS
Mopar® original equipment parts & accessories and
factory filled fluids are available from an authorized
dealer. They are recommended for your vehicle to keep it
operating at its best and maintain its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC. To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle, system, and/
or components and is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make it
easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
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