2023 CHRYSLER PACIFICA power steering

148STARTING AND OPERATING
Gross Trailer Weight (GTW)
GTW is the weight of the trailer plus the weight of all cargo,
consumables and equipment (permanent or temporary)
loaded in or on the trailer in its "loaded and ready for
operation" condition.
The recommended way to measure GTW is to put your fully
loaded trailer on a vehicle scale. The entire weight of the
trailer must be supported by the scale.
Gross Combination Weight Rating (GCWR)
The GCWR is the total permissible weight of your vehicle
and trailer when weighed in combination.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front and rear
axles. Distribute the load over the front and rear axles
evenly. Make sure that you do not exceed either front or
rear GAWR
Úpage 146.
Tongue Weight (TW)
The TW is the downward force exerted on the hitch ball by
the trailer. You must consider this as part of the load on
your vehicle.
Trailer Frontal Area
The Frontal Area is the maximum height multiplied by the
maximum width of the front of a trailer.
Trailer Sway Control (TSC)
The TSC can be a mechanical telescoping link that can be
installed between the hitch receiver and the trailer tongue
that typically provides adjustable friction associated with
the telescoping motion to dampen any unwanted trailer
swaying motions while traveling.
The electronic TSC (if equipped), recognizes a swaying
trailer and automatically applies individual wheel brakes
and/or reduces engine power to attempt to eliminate the
trailer sway.
Weight-Carrying Hitch
A Weight-Carrying Hitch supports the trailer tongue weight,
just as if it were luggage located at a hitch ball or some
other connecting point of the vehicle. These kinds of
hitches are commonly used to tow small and medium
sized trailers.
Weight-Distributing Hitch
A weight-distributing hitch works by applying leverage
through spring (load) bars. They are typically used for
heavier loads to distribute trailer tongue weight to the tow
vehicle's front axle and the trailer axle(s). When used in
accordance with the manufacturer’s directions, it provides
for a more level ride, offering more consistent steering and
brake control thereby enhancing towing safety. The
addition of a friction/hydraulic sway control also dampens
sway caused by traffic and crosswinds and contributes
positively to tow vehicle and trailer stability. TSC and a
weight-distributing (load equalizing) hitch are
recommended for heavier TW and may be required
depending on vehicle and trailer configuration/loading to
comply with GAWR requirements.
WARNING!
It is important that you do not exceed the maximum
front or rear GAWR. A dangerous driving condition can
result if either rating is exceeded. You could lose control
of the vehicle and have a collision.
WARNING!
An improperly adjusted weight-distributing hitch
system may reduce handling, stability, braking
performance, and could result in a collision.
 Weight-distributing systems may not be compatible
with surge brake couplers. Consult with your hitch
and trailer manufacturer or a reputable Recreational
Vehicle dealer for additional information.

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MULTIMEDIA171
Seats & Comfort
Personal Settings Linked To Key Fob This setting will recall preset radio stations and driver seat position that have been linked
to the key fob.
Power Liftgate Alert This setting will chime an audible alert when the power liftgate is raising or lowering.
Selectable options are “On” and “Off”.
Sliding Door Alert This setting will chime an audible alert when the sliding door reverses or sense an
obstacle. Selectable options are “On” and “Off”.
Flash Lights with Sliding Door This setting will flash the lights when the sliding door is opening. Selectable options are
“On” and “Off”.
Hands Free Power Liftgate This setting will use hands-free technology to automatically open the power liftgate.
Selectable options are “On” and “Off”.
Hands Free Power Sliding Door This setting will use hands-free technology to automatically open the power sliding doors.
Selectable options are “On” and “Off”.
Setting Name
Description
When the Seats & Comfort button is pressed on the touchscreen, the system displays the options related to the vehicle’s comfort systems when remote start has been activated or
the vehicle has been started.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
Auto-On Driver Heated/Ventilated Seat & Heated Steering Wheel With Vehicle Start This setting will activate the vehicle’s comfort systems and heated seats or heated
steering wheel when the vehicle is remote started or ignition is started. The “Off” setting
will not activate the comfort systems. The “Remote Start” setting will only activate the
comfort systems when using Remote Start. The “All Start” setting will activate the comfort
systems whenever the vehicle is started.
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188SAFETY
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced Electronic
Brake Control (EBC) system. This system includes
Anti-Lock Brake System (ABS), Brake Assist System (BAS),
Electronic Brake Force Distribution (EBD), Electronic Roll
Mitigation (ERM), Electronic Stability Control (ESC), Hill
Start Assist (HSA), and Traction Control System
(TCS).These systems work together to enhance both
vehicle stability and control in various driving conditions.
Your vehicle may also be equipped with Dynamic Steering
Torque (DST), Ready Alert Braking (RAB), Rain Brake
Support (RBS) and Trailer Sway Control (TSC).
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s braking
capability during emergency braking maneuvers. The
system detects an emergency braking situation by sensing
the rate and amount of brake application and then applies
optimum pressure to the brakes. This can help reduce
braking distances. The BAS complements the Anti-Lock
Brake System (ABS). Applying the brakes very quickly
results in the best BAS assistance. To receive the benefit
of the system, you must apply continuous braking
pressure during the stopping sequence (do not “pump”
the brakes). Do not reduce brake pedal pressure unless
braking is no longer desired. Once the brake pedal is
released, the BAS is deactivated.
Brake System Warning Light
The red Brake System Warning Light will turn on when the
ignition is placed in the ON/RUN mode and may stay on for
as long as four seconds.
If the Brake System Warning Light remains on or comes on
while driving, it indicates that the brake system is not
functioning properly and that immediate service is
required. If the Brake System Warning Light does not
come on when the ignition is placed in the ON/RUN mode,
have the light repaired as soon as possible.
Dynamic Steering Torque (DST)
DST is a feature of the ESC and Electric Power Steering
(EPS) modules that provides torque at the steering wheel
for certain driving conditions in which the ESC module is
detecting vehicle instability. The torque that the steering
wheel receives is only meant to help the driver realize
optimal steering behavior in order to reach/maintain vehicle stability. The only notification the driver receives
that the feature is active, is the torque applied to the
steering wheel.
NOTE:The DST feature is only meant to help the driver realize the
correct course of action through small torques on the
steering wheel, which means the effectiveness of the DST
feature is highly dependent on the driver’s sensitivity and
overall reaction to the applied torque. It is very important
to realize that this feature will not steer the vehicle,
meaning the driver is still responsible for steering the
vehicle.
Electronic Brake Force Distribution (EBD)
The EBD function manages the distribution of the braking
torque between the front and rear axles by limiting braking
pressure to the rear axle. This is done to prevent overslip
of the rear wheels to avoid vehicle instability, and to
prevent the rear axle from entering the Anti-Lock Brake
System (ABS) before the front axle.
Electronic Roll Mitigation (ERM)
ERM anticipates the potential for wheel lift by monitoring
the driver’s steering wheel input and the speed of the
vehicle. When ERM determines that the rate of change of
the steering wheel angle and vehicle’s speed are
sufficient to potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine power to
lessen the chance that wheel lift will occur. ERM can only
reduce the chance of wheel lift occurring during severe or
evasive driving maneuvers; it cannot prevent wheel lift
due to other factors, such as road conditions, leaving the
roadway, striking objects or other vehicles.
WARNING!
The Brake Assist System (BAS) cannot prevent the
natural laws of physics from acting on the vehicle, nor
can it increase the traction afforded by prevailing road
conditions. BAS cannot prevent collisions, including
those resulting from excessive speed in turns, driving
on very slippery surfaces, or hydroplaning. The
capabilities of a BAS-equipped vehicle must never be
exploited in a reckless or dangerous manner, which
could jeopardize the user's safety or the safety of
others.

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SAFETY189
Electronic Stability Control (ESC)
ESC enhances directional control and stability of the
vehicle under various driving conditions. ESC corrects for
oversteering or understeering of the vehicle by applying
the brake of the appropriate wheel(s) to assist in
counteracting these conditions. Engine power may also be
reduced to help the vehicle maintain the desired path.
Oversteer — when the vehicle is turning more than
appropriate for the steering wheel position.
 Understeer — when the vehicle is turning less than
appropriate for the steering wheel position.
ESC uses sensors in the vehicle to determine the vehicle
path intended by the driver and compares it to the actual
path of the vehicle. When the actual path does not match
the intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the oversteer
or understeer condition.
The ESC Activation/Malfunction Indicator Light located in
the instrument cluster will start to flash as soon as the ESC
system becomes active. The ESC Activation/Malfunction
Indicator Light also flashes when the TCS is active. If the ESC Activation/Malfunction Indicator Light begins to flash
during acceleration, ease up on the accelerator and apply
as little throttle as possible. Be sure to adapt your speed
and driving to the prevailing road conditions.
ESC Operating Modes
Depending upon model and mode of operation, the ESC
system may have multiple operating modes.
ESC On
This is the normal operating mode for the ESC. Whenever
the vehicle is started, the ESC system will be in this mode.
This mode should be used for most driving conditions.
Alternate ESC modes should only be used for specific
reasons as noted in the following paragraphs.
Partial Off
This mode may be useful if the vehicle becomes stuck.
This mode may modify TCS and ESC thresholds for
activation, which allows for more wheel spin than normally
allowed.
To enter the “Partial Off” mode, momentarily push the ESC
OFF button and the ESC OFF Indicator Light will illuminate.
To turn the ESC on again, momentarily push the ESC OFF
button and the ESC OFF Indicator Light will turn off.
NOTE:When driving with snow chains, or when starting off in
deep snow, sand, or gravel, it may be desirable to allow
more wheel spin. This can be accomplished by momen
-
tarily pushing the ESC OFF button to enter partial mode
“Partial Off” mode. Once the situation requiring “Partial
Off” mode is overcome, turn ESC back on by momentarily
pushing the ESC OFF button. This may be done while the
vehicle is in motion.
WARNING!

Many factors, such as vehicle loading, road conditions
and driving conditions, influence the chance that wheel
lift or rollover may occur. ERM cannot prevent all wheel
lift or rollovers, especially those that involve leaving the
roadway or striking objects or other vehicles. The
capabilities of an ERM-equipped vehicle must never be
exploited in a reckless or dangerous manner which could
jeopardize the user's safety or the safety of others.

WARNING!

 Electronic Stability Control (ESC) cannot prevent the
natural laws of physics from acting on the vehicle, nor
can it increase the traction afforded by prevailing road
conditions. ESC cannot prevent accidents, including
those resulting from excessive speed in turns, driving
on very slippery surfaces, or hydroplaning. ESC also
cannot prevent accidents resulting from loss of vehicle
control due to inappropriate driver input for the condi -
tions. Only a safe, attentive, and skillful driver can
prevent accidents. The capabilities of an ESC
equipped vehicle must never be exploited in a reckless
or dangerous manner which could jeopardize the
user’s safety or the safety of others.

 Vehicle modifications, or failure to properly maintain
your vehicle, may change the handling characteris -
tics of your vehicle, and may negatively affect the
performance of the ESC system. Changes to the
steering system, suspension, braking system, tire
type and size or wheel size may adversely affect ESC
performance. Improperly inflated and unevenly worn
tires may also degrade ESC performance. Any vehicle
modification or poor vehicle maintenance that
reduces the effectiveness of the ESC system can
increase the risk of loss of vehicle control, vehicle
rollover, personal injury and death.
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SAFETY209
SUPPLEMENTAL RESTRAINT SYSTEMS
(SRS)
Some of the safety features described in this section may
be standard equipment on some models, or may be
optional equipment on others. If you are not sure, ask an
authorized dealer.
The air bag system must be ready to protect you in a
collision. The Occupant Restraint Controller (ORC)
monitors the internal circuits and interconnecting wiring
associated with the electrical Air Bag System
Components. Your vehicle may be equipped with the
following Air Bag System Components:
Air Bag System Components
 Occupant Restraint Controller (ORC)
 Air Bag Warning Light
 Steering Wheel and Column
 Instrument Panel
 Knee Impact Bolsters
 Driver and Front Passenger Air Bags 
Seat Belt Buckle Switch
 Supplemental Side Air Bags
 Supplemental Knee Air Bags
 Front and Side Impact Sensors
 Seat Belt Pretensioners
 Seat Track Position Sensors
 Occupant Classification System
Air Bag Warning Light
The Occupant Restraint Controller (ORC)
monitors the readiness of the electronic parts
of the air bag system whenever the ignition
switch is in the START or ON/RUN position. If
the ignition switch is in the OFF position or in the ACC
position, the air bag system is not on and the air bags will
not inflate.
The ORC contains a backup power supply system that may
deploy the air bag system even if the battery loses power
or it becomes disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight seconds
for a self-check when the ignition switch is first in the ON/
RUN position. After the self-check, the Air Bag Warning
Light will turn off. If the ORC detects a malfunction in any
part of the system, it turns on the Air Bag Warning Light,
either momentarily or continuously. A single chime will
sound to alert you if the light comes on again after initial
startup. The ORC also includes diagnostics that will illuminate the
instrument panel Air Bag Warning Light if a malfunction is
detected that could affect the air bag system. The
diagnostics also record the nature of the malfunction.
While the air bag system is designed to be maintenance
free, if any of the following occurs, have an authorized
dealer service the air bag system immediately.

The Air Bag Warning Light does not come on during the
four to eight seconds when the ignition switch is first in
the ON/RUN position.
 The Air Bag Warning Light remains on after the four to
eight-second interval.
 The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE:If the speedometer, tachometer, or any engine related
gauges are not working, the Occupant Restraint Controller
(ORC) may also be disabled. In this condition the air bags
may not be ready to inflate for your protection. Have an
authorized dealer service the air bag system immediately.
WARNING!
Do not place the seat belt webbing behind the third row
stow clip when using the seat belt to restrain an
occupant. The seat belt will not be positioned properly
on the occupant and they could be more seriously
injured in an accident as a result.
WARNING!
Ignoring the Air Bag Warning Light in your instrument
panel could mean you won’t have the air bag system to
protect you in a collision. If the light does not come on
as a bulb check when the ignition is first turned on,
stays on after you start the vehicle, or if it comes on as
you drive, have an authorized dealer service the air bag
system immediately.
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218SAFETY
(Continued)
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the Occupant Restraint
Controller (ORC) will determine whether to have the
Enhanced Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped).
 Cut off battery power to the electric motor (if equipped).
 Flash hazard lights as long as the battery has power.
 Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the inter -
vention of the Enhanced Accident Response System.
 Unlock the power door locks.
Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
 Turn off the Fuel Filter Heater, Turn off the HVAC Blower
Motor, Close the HVAC Circulation Door 
Cut off battery power to the:
 Engine
 Electric Motor (if equipped)
 Electric power steering
 Brake booster
 Electric park brake
 Automatic transmission gear selector
 Horn
 Front wiper
 Headlight washer pump (if equipped)
NOTE:After an accident, remember to cycle the ignition to the
STOP (OFF/LOCK) position and remove the key from the
ignition switch to avoid draining the battery. Carefully
check the vehicle for fuel leaks in the engine compartment
and on the ground near the engine compartment and fuel
tank before resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle elec -
trical devices (e.g. headlights) after an accident, reset the
system by following the procedure described below. If you
have any doubt, contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
If applicable, refer to the “Hybrid Supplement” for
additional information.
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from ignition START or ON/RUN to ignition OFF.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine
compartment and fuel tank before resetting the system
and starting the engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must be
towed to an authorized dealer to be inspected and to have
the Enhanced Accident Response System reset.
Maintaining Your Air Bag System
WARNING!
 Modifications to any part of the air bag system could
cause it to fail when you need it. You could be injured
if the air bag system is not there to protect you. Do
not modify the components or wiring, including
adding any kind of badges or stickers to the steering
wheel hub trim cover or the upper passenger side of
the instrument panel. Do not modify the front fascia/
bumper, vehicle body structure, or add aftermarket
side steps or running boards.

23_RUP_OM_EN_USC_t.book Page 218

IN CASE OF EMERGENCY237
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the SOS and ASSIST
buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
 Indication that the occupant placed a SOS Call
 The vehicle brand
 The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
 Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with
you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the
SOS operator until the SOS operator terminates
the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
 The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
 Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
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238IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
 The Rearview Mirror light located between the SOS and
ASSIST buttons will continuously be illuminated red.
 The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
 An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:

The ignition is in the OFF position
 The vehicle’s electrical systems are not intact
 The SOS Call system software and/or hardware are
damaged during a crash
 The vehicle battery loses power or becomes discon -
nected during a vehicle crash
 LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
 Equipment malfunction at the SOS operator facility
 Operator error by the SOS operator
 LTE (voice/data) or 4G (data) network congestion
 Weather
 Buildings, structures, geographic terrain, or tunnelsNOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
 Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you will be
connected to a representative for assistance. Road -
side Assistance will know what vehicle is being driven
and its location. Additional fees may apply for roadside
assistance.
 SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
 The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.

23_RUP_OM_EN_USC_t.book Page 238