2023 CHEVROLET TRAVERSE emergency towing

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
200 Driving and Operating
Caution (Continued)
.Avoid making hard stops for the first
300 km (200 mi) or so. During this
time the new brake linings are not yet
broken in. Hard stops with new linings
can mean premature wear and earlier
replacement. Follow this breaking-in
guideline every time you get new
brake linings.
.Do not tow a trailer during break-in.
SeeTrailer Towing 0248 for the
trailer towing capabilities of the
vehicle and more information.
Following break-in, engine speed and load
can be gradually increased.
On new vehicles, the various mechanical and
electrical systems experience a “break-in”
period during the first 6 400 km (4,000 mi)
of routine driving. As the vehicle is driven,
the mechanical systems adjust to provide
optimal fuel economy and transmission shift
performance.
Electrical systems will adapt and calibrate
during the break-in period. A one-time
occurrence of clicks and similar vehicle
noises is normal during this process. Normal driving charges the vehicle’s battery
to achieve the best operation of the vehicle,
including fuel economy and the Stop/Start
System. See
Stop/Start System 0202.
Ignition Positions
This vehicle has pushbutton starting.
The remote key must be in the vehicle for
the system to operate. If the pushbutton
start is not working, the vehicle may be
near a strong radio antenna signal causing
interference to the Keyless Access system.
See Remote Key Operation 07.
To shift out of P (Park), the ignition must be
on or in service mode and the brake pedal
must be applied. Stopping the Engine/OFF (No Indicator
Lights) :
When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power
(RAP) will remain active. See Retained
Accessory Power (RAP) 0204.
If the vehicle is not in P (Park), the ignition
will return to accessory mode and display
the message SHIFT TO PARK in the Driver
Information Center (DIC). When the vehicle
is shifted into P (Park), the ignition will
turn off.
Do not turn the engine off when the vehicle
is moving. This will cause a loss of power
assist in the brake and steering systems and
disable the airbags.
If the vehicle must be shut off in an
emergency: 1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Driving and Operating 211
Before leaving the vehicle, check the red
parking brake status light to ensure that the
parking brake is applied.
EPB Apply
To apply the EPB:1. Be sure the vehicle is at a complete stop.
2. Pull the EPB switch momentarily.
The red parking brake status light will flash
and then stay on once the EPB is fully
applied. If the red parking brake status light
flashes continuously, the EPB is only
partially applied or there is a problem with
the EPB. A DIC message will display. Release
the EPB and try to apply it again. If the
light does not come on, or keeps flashing,
have the vehicle serviced. Do not drive the
vehicle if the red parking brake status light
is flashing. See your dealer.
If the amber service parking brake warning
light is on, pull the EPB switch. Continue to
hold the switch until the red parking brake
status light remains on. If the amber service
parking brake warning light is on, see your
dealer. If the EPB is applied while the vehicle is
moving, the vehicle will decelerate as long
as the switch is pulled. If the switch is
pulled until the vehicle comes to a stop, the
EPB will remain applied.
The vehicle may automatically apply the EPB
in some situations when the vehicle is not
moving. This is normal, and is done to
periodically check the correct operation of
the EPB system, or at the request of other
safety functions that utilize the EPB.
If the EPB fails to apply, block the rear
wheels to prevent vehicle movement.
EPB Release
To release the EPB:
1. Turn the ignition on or to accessory mode.
2. Apply and hold the brake pedal.
3. Press the EPB switch momentarily.
The EPB is released when the red parking
brake status light is off.
If the amber service parking brake warning
light is on, release the EPB by pressing and
holding the EPB switch. Continue to hold the
switch until the red parking brake status
light is off. If either light stays on after
release is attempted, see your dealer.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0245.
Automatic EPB Release
The EPB will automatically release if the
vehicle is running, placed into gear, and an
attempt is made to drive away. Avoid rapid
acceleration when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Driving and Operating 233
Warning (Continued)
action and apply the brakes. See
Defensive Driving0188. Keep the RVC,
taillamps, and back-up lamps clean and in
good repair.
Rear Pedestrian Alert can be set to Off or
Alert. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Collision/Detection Systems > Rear
Pedestrian Detection.
If equipped, alerts can be set to beeps or
seat pulses. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Collision/Detection Systems >
Alert Type.
Rear Cross Traffic Alert (RCTA)
System
If equipped, Rear Cross Traffic Alert (RCTA)
displays a red warning triangle with a left
or right pointing arrow on the infotainment
display to warn of traffic coming from the
left or right. This system detects objects
coming from up to 20 m (65 ft) from the left
or right side of the vehicle. When an object
is detected, either three beeps sound from
the left or right or three Safety Alert Seat pulses occur on the left or right side,
depending on the direction of the detected
vehicle.
Driving With a Trailer
Use caution while backing up when towing
a trailer. The RCTA feature is automatically
disabled when a trailer is attached to the
vehicle.
Turning the Features On or Off
The
Xbutton on the center console is
used to turn on or off Rear Park Assist (RPA)
and RCTA at the same time. The indicator
light in the button comes on when the
features are on and turns off when the
features have been disabled.
RCTA can be turned on or off using the
infotainment system. To view available
settings for this feature, touch the Settings
icon on the infotainment home page. Select
“Vehicle” to display the list of available
options and select “Collision/Detection
Systems”.
Assistance Systems for Driving
If equipped, when driving the vehicle in a
forward gear, Forward Collision Alert (FCA),
Lane Departure Warning (LDW), Lane Keep
Assist (LKA), Side Blind Zone Alert (SBZA), Lane Change Alert (LCA), Automatic
Emergency Braking (AEB), and/or the Front
Pedestrian Braking (FPB) System can help to
avoid a crash or reduce crash damage.
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides a
red flashing alert on the windshield and
rapidly beeps or pulses the driver seat. FCA
also lights an amber visual alert if following
another vehicle much too closely.
FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 8 km/h (5 mph).
If the vehicle has Adaptive Cruise Control
(ACC), it can detect vehicles to distances of
approximately 100 m (360 ft) and operates
at all speeds. See
Adaptive Cruise Control
(Advanced) 0218.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
236 Driving and Operating
The system works when driving in a forward
gear between 8 km/h (5 mph) and 80 km/h
(50 mph), or on vehicles with Adaptive
Cruise Control (ACC), above 4 km/h (2 mph).
It can detect vehicles up to approximately
60 m (197 ft).
{Warning
AEB is an emergency crash preparation
feature and is not designed to avoid
crashes. Do not rely on AEB to brake the
vehicle. AEB will not brake outside of its
operating speed range and only responds
to detected vehicles.
AEB may not:
.Detect a vehicle ahead on winding or
hilly roads.
.Detect all vehicles, especially vehicles
with a trailer, tractors, muddy
vehicles, etc.
.Detect a vehicle when weather limits
visibility, such as in fog, rain, or snow.
.Detect a vehicle ahead if it is partially
blocked by pedestrians or other
objects.(Continued)
Warning (Continued)
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.
AEB may slow the vehicle to a complete
stop to try to avoid a potential crash. If this
happens, AEB may engage the Electric
Parking Brake (EPB) to hold the vehicle at a
stop. Release the EPB or firmly press the
accelerator pedal.
{Warning
AEB may automatically brake the vehicle
suddenly in situations where it is
unexpected and undesired. It could
respond to a turning vehicle ahead,
guardrails, signs, and other non-moving
objects. To override AEB, firmly press the
accelerator pedal, if it is safe to do so.
Intelligent Brake Assist (IBA)
IBA may activate when the brake pedal is
applied quickly by providing a boost to
braking based on the speed of approach and
distance to a vehicle ahead. Minor brake pedal pulsations or pedal
movement during this time is normal and
the brake pedal should continue to be
applied as needed. IBA will automatically
disengage only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking in
situations when it may not be necessary.
You could block the flow of traffic. If this
occurs, take your foot off the brake pedal
and then apply the brakes as needed.
AEB and IBA can be disabled through vehicle
settings. To view available settings for this
feature, touch the Settings icon on the
infotainment home page. Select “Vehicle”to
display the list of available options and
select “Collision/Detection Systems”.
{Warning
Using AEB or IBA while towing a trailer
could cause you to lose control of the
vehicle and crash. Turn the system to
Alert or Off when towing a trailer.
A system unavailable message may
display if:

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
246 Driving and Operating
.State laws may require the use of
extended side view mirrors. If your
visibility is limited or restricted while
towing, install extended side view mirrors,
even if not required.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to
prevent damage to the engine, axle,
or other parts.
.GM recommends performing an oil
change to the vehicle before heavy
towing.
.Do not drive over 80 km/h (50 mph) and
do not make starts at full throttle during
the first 800 km (500 mi) of trailer
towing.
.Vehicles can tow in D (Drive). If the
transmission downshifts too often, a
lower gear may be selected using Manual
Mode. SeeManual Mode 0208.
If equipped, the following driver assistance
features should be turned off when towing
a trailer:
.Adaptive Cruise Control (ACC)
.Super Cruise Control
.Park Assist
.Automatic Parking Assist (APA)
.Reverse Automatic Braking (RAB) If equipped, the following driver assistance
features should be turned to alert or off
when towing a trailer:
.Automatic Emergency Braking (AEB)
.Intelligent Brake Assist (IBA)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use
caution while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic Alert
(RCTA), use caution while backing up when
towing a trailer, as the RCTA detection zones
that extend out from the back of the vehicle
do not move further back when a trailer is
towed.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer:
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open. (Continued)
Warning (Continued)
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See“Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0206.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.
The trailer structure, the tires, and the
brakes must be all be rated to carry the
intended cargo. Inadequate trailer
equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment 0252. If the trailer has
electric brakes, start the combination
moving and then manually apply the trailer
brake controller to check the trailer brakes

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Vehicle Care 313
7. Connect one end of the black negative(–) cable to the good battery negative
(–) terminal.
8. Connect the other end of the black negative (–) cable to the discharged
battery negative (–) grounding point.
9. Start the engine in the vehicle with the good battery and run the engine at idle
speed for at least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or a
mechanical transmission range select
shifter. In the event of a loss of 12-volt
battery power, the electric parking brake
cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
(Continued)
Caution (Continued)
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
328 Service and Maintenance
Reset the oil life system when the oil is
changed. SeeEngine Oil Life System
0 263.
.When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the
engine air filter should be replaced at the
earliest convenience. Reset the engine air
filter life system after the engine air filter
is replaced. See Engine Air Filter Life
System 0264.
Every 36 000 km (22,500 mi)
.Replace passenger compartment air filter.
Or every 24 months, whichever comes
first. More frequent passenger
compartment air filter replacement may
be needed if driving in areas with heavy
traffic, poor air quality, high dust levels,
or environmental allergens. Passenger
compartment air filter replacement may
also be needed if there is reduced airflow,
window fogging, or odors. Your GM
dealer can help determine when to
replace the filter. Every 161 000 km (100,000 mi)
.Replace hood and/or body lift support gas
struts. Or every 10 years, whichever
comes first. See
Gas Strut(s)0274.
Every 156 000 km (97,500 mi)
.Replace spark plugs. Inspect spark plug
wires and/or boots.
Every 240 000 km (150,000 mi)
.Change rear axle fluid, if equipped with
AWD. Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and/
or axles and should be replaced.
.Drain and fill engine cooling system. Or
every six years, whichever comes first.
See Cooling System 0265.
Severe Conditions Requiring More
Frequent Maintenance*
.Public service, military, or commercial use
vehicles to include the following:
‐ Ambulances, police cars, and
emergency rescue vehicles. ‐
Civilian vehicles such as light duty
pick-up trucks, SUVs, and passenger
cars that are used in military
applications.
‐ Recovery vehicles such as tow trucks
and flatbed single vehicle carriers or
any vehicle that is consistently used in
towing trailers or other loads.
‐ High use commercial vehicles such as
courier delivery vehicles, private
security patrol vehicles, or any vehicles
that operate on a 24–hour basis.
‐ Any vehicle consistently operated in a
high sand or dust environment such as
those used on oil pipelines and similar
applications.
.Vehicles that are regularly used for short
trips of 6 km (4 mi) or less.
The oil life indicator will show you when
to change the oil and filter. Under severe
conditions the indicator may come on
before 12 000 km (7,500 mi).
* Footnote: Under extreme driving
conditions listed above, it may be
necessary to replace your spark plugs at
more frequent intervals. For further
assistance in determining the most

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
342 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.