Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Customer Information 347
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 351
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0346.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
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OnStar 353
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0256. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.
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Index 365
Retained Accessory Power (RAP) . . . . . . . . . 204
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . . 28
RoadsDriving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Roadside Assistance Program . . . . . . . . . . . . .341
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Routing, Engine Drive Belt . . . . . . . . . . . . . . . 337
Running the Vehicle While Parked . . . . . . . 207
S
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Safety Defects Reporting Canadian Government . . . . . . . . . . . . . . . . . 346
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 347
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 346
Safety System Check . . . . . . . . . . . . . . . . . . . . . 54
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Scheduling Appointments . . . . . . . . . . . . . . . . 342
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . 49
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How to Wear Seat Belts Properly . . . . . . . 49
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . 51 Seat Belts (cont'd)
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Replacing after a Crash . . . . . . . . . . . . . . . . . 55
Use During Pregnancy . . . . . . . . . . . . . . . . . . 54
Seats Adjustment, Front . . . . . . . . . . . . . . . . . . . . . . 37
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated and Ventilated, Front . . . . . . . . . . . 42
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Lumbar Adjustment, Front . . . . . . . . . . . . . . 39
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Adjustment, Front . . . . . . . . . . . . . . . 37
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 38
Third Row Seat . . . . . . . . . . . . . . . . . . . . . . . . . 46
Securing Child Restraints . . . . . . . . . . . . . . . 79, 81
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185 Accessories and Modifications . . . . . . . . . 258
Doing Your Own Work . . . . . . . . . . . . . . . . . 258
Electric Parking Brake Light . . . . . . . . . . . . . 111
Maintenance Records . . . . . . . . . . . . . . . . . . 333
Maintenance, General Information . . . . . 326
Parts Identification . . . . . . . . . . . . . . . . . . . . . 334 Service (cont'd)
Scheduling Appointments . . . . . . . . . . . . . . 342
Services Special Application . . . . . . . . . . . . . . . . . . . . . 330
Servicing System . . . . . . . . . . . . . . . . . . . . . . . . . 155
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 64
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 238
Signals, Turn and Lane-Change . . . . . . . . . . . .128
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . .138
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Special Application Services . . . . . . . . . . . . . . 330
Specifications and Capacities . . . . . . . . . . . . . 335
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . .14
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 201
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 90
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . 134
Stop/Start System . . . . . . . . . . . . . . . . . . . . . . . 202