
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Service and Maintenance 333
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed
in the boxes provided. Retain all maintenance receipts.Date Odometer Reading Serviced By Services Performed

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
340 Customer Information
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Chevrolet is committed to assisting
customers. Visit us online at
www.chevrolet.com/support (U.S.) or
www.my.chevrolet.ca (Canada) to chat with
us or find answers to commonly asked
questions, tips, vehicle how-to instructions,
and available support.
Need more help? Use the phone numbers or
mailing addresses below for additional
assistance.
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices
(TTYs))
Roadside Assistance: 1-800-243-8872From U.S. Virgin Islands:
1-800-496-9994
Canada
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with Chevrolet by dialing:
1-800-833-2438. TTY users in Canada can dial
1-800-263-3830.
Online Account
Create a Chevrolet Account (U.S.) at
chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:
Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0334.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Customer Information 345
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0341.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 059.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Index 363
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . 115
Lower Anchors and Tethers forChildren (LATCH System) . . . . . . . . . . . . . . . . .72
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 39 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 327 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Malfunction Indicator Lamp . . . . . . . . . . . . . . 109
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Map Data Updates . . . . . . . . . . . . . . . . . . . . . . . . 155
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Media
Avoiding Untrusted Devices . . . . . . . . . . . . . 141
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Messages
Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Mirrors
Automatic Dimming . . . . . . . . . . . . . . . . . . . . 28
Automatic Dimming Rearview . . . . . . . . . . 28 Mirrors (cont'd)
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Interior Rearview . . . . . . . . . . . . . . . . . . . . . . . 28
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 28
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mode Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 214
Monitor System, Tire Pressure . . . . . . . . . . . 294
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . . 141
Multi-Point Vehicle Inspection (MPVI) . . . . 329
N
Navigation
Connected Services . . . . . . . . . . . . . . . . . . . . 354
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Using the System . . . . . . . . . . . . . . . . . . . . . . 144
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 199
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Off-Road
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Engine Oil Life System . . . . . . . . . . . . . . . . . 263
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Older Children, Restraints . . . . . . . . . . . . . . . . . 65
Online Account . . . . . . . . . . . . . . . . . . . . . . . . . . 340
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348 Additional Information . . . . . . . . . . . . . . . . . 351
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 350
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 268
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
Park
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227, 230
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 205
Parking Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Over Things That Burn . . . . . . . . . . . . . . . . . 206

2023 Traverse
Scan to Access
United States
United States and Canada
Connected Services1-888-4-ONSTAR Customer Assistance
1-800-263-3777
Canada
• Owner’s Manuals
• Warranty Information
• Connected Services
• My Chevrolet Rewards
• myChevrolet Mobile App
• How-To Videos
• Vehicle Diagnostics
• Scheduled Maintenance
• Vehicle Features
• Many Additional Resources
United States
Customer Assistance 1-800-222-1020
Roadside Assistance 1-800-243-8872
84999704 A
Traverse
Owner’s Manual
Roadside Assistance1-800-268-6800
Canada
C
M
Y
CM
MY
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CMY
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