Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
342 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
350 OnStar
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
362 Index
InspectionMulti-Point Vehicle . . . . . . . . . . . . . . . . . . . . 329
Instrument Cluster . . . . . . . . . . . . . . . .97, 99, 102
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2, 132
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Jump Starting - North America . . . . . . . . . . . . . . . . 311
K
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Operation . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 287
LampsCourtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 127
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 125
Exterior Lighting Battery Saver . . . . . . . . . 131
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Lamps (cont'd)
High/Low Beam Changer . . . . . . . . . . . . . . 126
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . . . . . 239
Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . . . . 240
Keep Assist Light . . . . . . . . . . . . . . . . . . . . . . . 112
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . 51
LATCH System
Replacing Parts after a Crash . . . . . . . . . . . 79
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Illumination Control . . . . . . . . . . . . . . . . . . . 128
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . 107
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Brake System Warning . . . . . . . . . . . . . . . . 110 Lights (cont'd)
Charging System . . . . . . . . . . . . . . . . . . . . . . 109
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Cruise Control Light . . . . . . . . . . . . . . . . . . . . . 116
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Driver Mode Control . . . . . . . . . . . . . . . . . . . . 114
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 111
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 114
Gauges and Indicators . . . . . . . . . . . . . . . . . . 97
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . . 112
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . . 115
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 107
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Service Electric Parking Brake . . . . . . . . . . . 111
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . . 113
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . 17
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18