Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
320 Vehicle Care
Shutter System
The vehicle may have a shutter system
designed to help improve fuel economy.
Keep the shutter system clear of debris,
snow and ice. If the check engine light is
activated, please check to see if the shutter
system is clear of debris, snow or ice.
Windshield and Wiper Blades
Clean the outside of the windshield with
glass cleaner.
Clean rubber blades using a lint-free cloth or
paper towel soaked with windshield washer
fluid or a mild detergent. Wash the
windshield thoroughly when cleaning theblades. Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may cause
wiper streaking.
Replace the wiper blades if they are worn or
damaged. Damage can be caused by
extreme dusty conditions, sand, salt, heat,
sun, snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last longer, seal
better, and not stick or squeak. Lubricate
weatherstrips at least once a year. Hot, dry
climates may require more frequent
application. Black marks from rubber
material on painted surfaces can be removed
by rubbing with a clean cloth. See
Recommended Fluids and Lubricants
0331.
Tires
Use a stiff brush with tire cleaner to clean
the tires.
Caution
Using petroleum-based tire dressing
products on the vehicle may damage the
paint finish and/or tires. When applying a
(Continued)
Caution (Continued)
tire dressing, always wipe off any
overspray from all painted surfaces on
the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild soap and
water to clean the wheels. After rinsing
thoroughly with clean water, dry with a
soft, clean towel. A wax may then be
applied.
Caution
Chrome wheels and chrome wheel trim
may be damaged if the vehicle is not
washed after driving on roads that have
been sprayed with magnesium chloride or
calcium chloride. These are used on roads
for conditions such as dust and ice.
Always wash the chrome with soap and
water after exposure.
Caution
To avoid surface damage on wheels and
wheel trim, do not use strong soaps,
chemicals, abrasive polishes, cleaners,
(Continued)
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Vehicle Care 323
Vinyl/Rubber
If equipped with vinyl floor and rubber floor
mats, use a soft cloth and/or brush
dampened with water to remove dust and
loose dirt. For more thorough cleaning, use
a mild soap and water solution.
{Warning
Do not use cleaners that contain silicone,
wax-based products, or cleaners that
increase gloss on vinyl/rubber floor and
mats. These cleaners can permanently
change the appearance and feel of the
vinyl/rubber and can make the floor
slippery. Your foot could slip while
operating the vehicle, and you could lose
control, resulting in a crash. You or
others could be injured.
Fabric/Carpet/Suede
Start by vacuuming the surface using a soft
brush attachment. If a rotating vacuum
brush attachment is being used, only use it
on the floor carpet. Before cleaning, gently
remove as much of the soil as possible:
.Gently blot liquids with a paper towel.
Continue blotting until no more soil can
be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint transfer to
the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip from
the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil into the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners
or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16411537) - 2023 - CRC - 3/28/22
Service and Maintenance 327
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0196.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0242.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal Service.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe Service.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0258.
Maintenance Schedule
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important.
Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the wheel alignment. See
When It Is Time for
New Tires 0299 and
Wheel Replacement 0302.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 329.
.Lubricate body components. See Exterior
Care 0317.
Additional Required Services —Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system. Or
when the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km
(600 mi). If driven under the best
conditions, the engine oil life system may
not indicate the need for vehicle service
for up to a year. The engine oil and filter
must be changed at least once a year and
the oil life system must be reset. Your
trained dealer technician can perform this
work. If the engine oil life system is reset
accidentally, service the vehicle within
5 000 km (3,000 mi) since the last service.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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328 Service and Maintenance
Reset the oil life system when the oil is
changed. SeeEngine Oil Life System
0 263.
.When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the
engine air filter should be replaced at the
earliest convenience. Reset the engine air
filter life system after the engine air filter
is replaced. See Engine Air Filter Life
System 0264.
Every 36 000 km (22,500 mi)
.Replace passenger compartment air filter.
Or every 24 months, whichever comes
first. More frequent passenger
compartment air filter replacement may
be needed if driving in areas with heavy
traffic, poor air quality, high dust levels,
or environmental allergens. Passenger
compartment air filter replacement may
also be needed if there is reduced airflow,
window fogging, or odors. Your GM
dealer can help determine when to
replace the filter. Every 161 000 km (100,000 mi)
.Replace hood and/or body lift support gas
struts. Or every 10 years, whichever
comes first. See
Gas Strut(s)0274.
Every 156 000 km (97,500 mi)
.Replace spark plugs. Inspect spark plug
wires and/or boots.
Every 240 000 km (150,000 mi)
.Change rear axle fluid, if equipped with
AWD. Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and/
or axles and should be replaced.
.Drain and fill engine cooling system. Or
every six years, whichever comes first.
See Cooling System 0265.
Severe Conditions Requiring More
Frequent Maintenance*
.Public service, military, or commercial use
vehicles to include the following:
‐ Ambulances, police cars, and
emergency rescue vehicles. ‐
Civilian vehicles such as light duty
pick-up trucks, SUVs, and passenger
cars that are used in military
applications.
‐ Recovery vehicles such as tow trucks
and flatbed single vehicle carriers or
any vehicle that is consistently used in
towing trailers or other loads.
‐ High use commercial vehicles such as
courier delivery vehicles, private
security patrol vehicles, or any vehicles
that operate on a 24–hour basis.
‐ Any vehicle consistently operated in a
high sand or dust environment such as
those used on oil pipelines and similar
applications.
.Vehicles that are regularly used for short
trips of 6 km (4 mi) or less.
The oil life indicator will show you when
to change the oil and filter. Under severe
conditions the indicator may come on
before 12 000 km (7,500 mi).
* Footnote: Under extreme driving
conditions listed above, it may be
necessary to replace your spark plugs at
more frequent intervals. For further
assistance in determining the most
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Technical Data 335
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in metric and English conversions. SeeRecommended Fluids and Lubricants0331 for more
information.
Application Capacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under the hood. See yourdealer for more information.
Engine Cooling System*
I3.6L V6 Engine without the V92 towing package 14.6 L 15.4 qt
I3.6L V6 Engine with the V92 towing package 14.7 L 15.5 qt
Engine Oil with Filter 5.7 L 6.0 qt
Fuel Tank IFront-Wheel Drive 73.4 L 19.4 gal
IAll-Wheel Drive 82.1 L 21.7 gal
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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342 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 345
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0341.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 059.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 359
Cleaning (cont'd)Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 180
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cluster, Instrument . . . . . . . . . . . . . . .97, 99, 102
Collision Damage Repair . . . . . . . . . . . . . . . . . 344
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . 310
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Connected Services
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 354
Control Traction and Electronic Stability . . . . . . . 212
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 188
Controls
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 134
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Coolant Engine Temperature Gauge . . . . . . . . . . . . 106
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180, 184
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 265 Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Courtesy Transportation Program . . . . . . . . 343
Coverage Explanations . . . . . . . . . . . . . . . . . . . . 155
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Adaptive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Text Telephone (TTY) Users . . . . . . . . . . . . 340
Customer Information Publications Ordering Information . . . . . 345
Customer Satisfaction Procedure . . . . . . . . . 338
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 344
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 348
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 348
Database Coverage Explanations . . . . . . . . . . 155
Daytime Running Lamps (DRL) . . . . . . . . . . . . 127
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 188
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Diagnostics
Connected Services . . . . . . . . . . . . . . . . . . . . 356
Disabled Vehicle Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . .187
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 337
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . 209, 272
Driver Assistance Systems . . . . . . . . . . . . . . . . . . . . 226
Information Center (DIC) . . . . . . . . . . . 117, 119
Mode Control . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Mode Control Light . . . . . . . . . . . . . . . . . . . . . 114
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Driving
Assistance Systems . . . . . . . . . . . . . . . . . . . . 233
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 187
Characteristics and Towing Tips . . . . . . . . 245
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Distracted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Hill and Mountain Roads . . . . . . . . . . . . . . 194
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 196