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Driving and Operating 223
The LCA sensor covers a zone of
approximately one lane over from both
sides of the vehicle, or 3.5 m (11 ft). The
height of the zone is approximately between
0.5 m (1.5 ft) and 2 m (6 ft) off the ground.
The Side Blind Zone Alert (SBZA) warning
area starts at approximately the middle of
the vehicle and goes back 5 m (16 ft). Drivers
are also warned of vehicles rapidly
approaching from up to 70 m (230 ft) behind
the vehicle.
How the System Works
The LCA symbol lights up in the outside
mirrors when the system detects a moving
vehicle in the next lane over that is in the
side blind zone or rapidly approaching that
zone from behind. A lit LCA symbol indicates
it may be unsafe to change lanes. Before
making a lane change, check the LCA
display, check mirrors, glance over your
shoulder, and use the turn signals.
Left Outside MirrorDisplayRight Outside Mirror Display When the vehicle is started, both outside
mirror LCA displays will briefly come on to
indicate the system is operating. When the
vehicle is in a forward gear, the left or right
outside mirror display will light up if a
moving vehicle is detected in the next lane
over in that blind zone or rapidly
approaching that zone. If the turn signal is
activated in the same direction as a
detected vehicle, this display will flash as an
extra warning not to change lanes.
LCA can be disabled. When you disable LCA,
Side Blind Zone Alert is also disabled. To
view available settings from the
infotainment screen, touch Settings >
Vehicle > Collision/Detection Systems. If LCA
is disabled by the driver, the LCA mirror
displays will not light up.
When the System Does Not Seem to
Work Properly
The LCA system requires some driving for
the system to calibrate to maximum
performance. This calibration may occur
more quickly if the vehicle is driving on a
straight highway road with traffic and
roadside objects (e.g., guardrails, barriers).
LCA displays may not come on when
passing a vehicle quickly, for a stopped
vehicle, or when towing a trailer. The LCA
detection zones that extend back from the
side of the vehicle do not move further back
when a trailer is towed. Use caution while
changing lanes when towing a trailer. LCA
may alert to objects attached to the vehicle,
such as a trailer, bicycle, or object extending
out to either side of the vehicle. Attached
objects may also interfere with the
detection of vehicles. This is normal system
operation; the vehicle does not need service.
LCA may not always alert the driver to
vehicles in the next lane over, especially in
wet conditions or when driving on sharp
curves. The system does not need to be
serviced. The system may light up due to
guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service.
LCA may not operate when the LCA sensors
in the left or right corners of the rear
bumper are covered with mud, dirt, snow,
ice, or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0305. If the
DIC still displays the system unavailable
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Customer Information 327
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . . 327
Customer Assistance Offices . . . . . . . . . . . 329
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 329
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Roadside Assistance Program . . . . . . . . . . 330
Scheduling Service Appointments . . . . . . 332
Courtesy Transportation Program . . . . . . 332
Collision Damage Repair . . . . . . . . . . . . . . . 333
Publication Ordering Information . . . . . . 335
Radio Frequency Statement . . . . . . . . . . . 335
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 335
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 336
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 336
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Event Data Recorders . . . . . . . . . . . . . . . . . . 337
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Infotainment System . . . . . . . . . . . . . . . . . . 338Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
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338 Customer Information
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
SeeOnStar Additional Information 0341.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.
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OnStar 339
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 339
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 341
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.chevrolet.com/learn
or press
Q.
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342 OnStar
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
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344 Connected Services
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped. Select
Turn-by-Turn Directions from the Services
tab of the OnStar app to call an Advisor or
select a recent or favorite destination. Touch
the navigation icons to select home, address,
or place. A destination transfer from OnStar
will show the detail view of the destination
when it is transferred from OnStar to the
Navigation application. See www.onstar.com
for a coverage map. Services vary by model.
Map coverage is available in the United
States and Canada.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
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Connected Services 345
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen. 2. The Wi-Fi settings will display the Wi-Fi
hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map
(U.S. market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request roadside assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
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Index 349
Center ConsoleStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Charging System Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Check Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Child Restraints Infants and Young Children . . . . . . . . . . . . . 64
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75, 76
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Child Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . .23
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Climate Control Systems . . . . . . . . . . . . . . . . . 167
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 167
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . 92
Collision Damage Repair . . . . . . . . . . . . . . . . . 333 Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . 298
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 344
Control
Traction and Electronic Stability . . . . . . . 200
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 176
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 121
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Coolant
Engine Temperature Gauge . . . . . . . . . . . . . 96
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167, 169
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Courtesy Transportation Program . . . . . . . . 332
Coverage Explanations . . . . . . . . . . . . . . . . . . . .142
Covers Rear Compartment/Storage Panel . . . . . . . 82
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Adaptive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Text Telephone (TTY) Users . . . . . . . . . . . . 329
Customer Information Publications Ordering Information . . . . . 335
Customer Satisfaction Procedure . . . . . . . . . 327
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 333
Danger, Warning, and Caution . . . . . . . . . . . . . .3
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 338
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 337
Database Coverage Explanations . . . . . . . . . .142
Daytime Running Lamps (DRL) . . . . . . . . . . . . 114
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . 175
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 346