Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
Infotainment System 143
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Steering Wheel Controls . . . . . . . . . . . . . . . 146
Using the System . . . . . . . . . . . . . . . . . . . . . 146
Software Updates . . . . . . . . . . . . . . . . . . . . . 149
Radio
AM-FM Radio (Base Radio) . . . . . . . . . . . . . 149
AM-FM Radio (Uplevel Radio) . . . . . . . . . . 150
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 152
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 153
Audio Players
Avoiding Untrusted Media Devices . . . . . 153
Avoiding Untrusted Media Devices . . . . . 153
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Bluetooth Audio (Base Radio) . . . . . . . . . . 153
Bluetooth Audio (Uplevel Radio) . . . . . . . 154
Rear Seat Infotainment
Rear Seat Infotainment (RSI)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Navigation
Using the Navigation System . . . . . . . . . . 161
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Navigation Symbols . . . . . . . . . . . . . . . . . . . 162 Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Global Positioning System (GPS) . . . . . . . 163
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 163
Problems with Route Guidance . . . . . . . . 164
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . 164
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 166
Bluetooth (Pairing and Using a Phone
for Uplevel Radio) . . . . . . . . . . . . . . . . . . . . 167
Bluetooth (Pairing and Using a Phone for Base Radio) . . . . . . . . . . . . . . . . . . . . . . 170
Apple CarPlay and Android Auto (Base Radio) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Apple CarPlay and Android Auto (Uplevel Radio) . . . . . . . . . . . . . . . . . . . . . . . 175
Settings
Settings (Base Radio) . . . . . . . . . . . . . . . . . . 177
Settings (Uplevel Radio) . . . . . . . . . . . . . . . 178
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Trademarks and License Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
164 Infotainment System
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in Maps.To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
Voice Recognition
If equipped, Google Assistant allows for
hands-free use of media and messaging,
navigation and climate control functionality
in the vehicle. This feature can be started by
pressing
gon the steering wheel, touching
Google Assistant on the Home screen, or by
using the wake up words “Hey Google”or
“OK Google.”
However, not all features within these areas
are supported by voice commands and
requires the user to have a valid data
subscription plan in order to use some of
the Google Assistant features.
Using Voice Recognition
Voice recognition becomes available once
the system is initialized. This begins when
the vehicle is turned on. Initialization may
take a few moments.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/25/22
422 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 422
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 423
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to answer or hang up an
Advisor-initiated call.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/25/22
OnStar 425
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0316. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-16416971) - 2023 - CRC - 4/25/22
Index 439
SeatsHead Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 36
Heated and Ventilated, Front . . . . . . . . . . . 42
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Lumbar Adjustment, Front . . . . . . . . . . . . . . 39
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Power Adjustment, Front . . . . . . . . . . . . . . . 38
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 39
Second Row . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Third Row Seat . . . . . . . . . . . . . . . . . . . . . . . . . 48
Second Row Seats . . . . . . . . . . . . . . . . . . . . . . . . 44
Securing Child Restraints . . . . . . . . . . . . . . .83, 85
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Accessories and Modifications . . . . . . . . . 319
Doing Your Own Work . . . . . . . . . . . . . . . . . 319
Electric Parking Brake Light . . . . . . . . . . . . . 116
Maintenance Records . . . . . . . . . . . . . . . . . . 406
Maintenance, General Information . . . . . 399
Parts Identification . . . . . . . . . . . . . . . . . . . . . 407
Scheduling Appointments . . . . . . . . . . . . . . 415
Services Special Application . . . . . . . . . . . . . . . . . . . . . 403 Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 68
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177, 178
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 280
Signals, Turn and Lane-Change . . . . . . . . . . . 139
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 149
Special Application Services . . . . . . . . . . . . . . 403
Specifications and Capacities . . . . . . . . . . . . . 408
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . .14
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 210
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Column Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . 146
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Stop/Start System . . . . . . . . . . . . . . . . . . . . . . . . 211
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 342
Storage Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 90 Storage (cont'd)
Compartments . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . 92
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Instrument Panel Areas . . . . . . . . . . . . . . . . . 88
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . 92
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Super Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Surround Vision System . . . . . . . . . . . . . . . . . 263
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
System Airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 335
Driver Assistance . . . . . . . . . . . . . . . . . . . . . . 260
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . 328
Forward Collision Alert (FCA) . . . . . . . . . . . 275
Four Corner Air Suspension . . . . . . . . . . . . 231
Global Positioning . . . . . . . . . . . . . . . . . . . . . 163
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 421
Rear Cross Traffic Alert . . . . . . . . . . . . . . . . 274