Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
384 Vehicle Care
Caution
Ignoring these steps could result in costly
damage to the vehicle that would not be
covered by the vehicle warranty. Trying
to start the vehicle by pushing or pulling
it will not work, and it could damage the
vehicle.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
5.3L V8 Shown, 6.2L V8 Similar
Connection Points and Sequence
1. Discharged Battery Positive (+) Terminal
2. Good Battery Positive (+) Terminal
3. Good Battery Negative (−) Terminal
4. Discharged Battery Negative (−) Grounding Point
The good battery positive (+) terminal and
the good battery negative (–) terminal are
on the battery of the vehicle providing the
jump start. The discharged battery positive (+) terminal
and the discharged battery negative (–)
grounding point are on the passenger side
of the vehicle.
The discharged battery positive (+) terminal
is under a cover. Open the cover to expose
the terminal.
1. Check the other vehicle. It must have a 12-volt battery with a negative ground
system.
Caution
If the other vehicle does not have a
12-volt system with a negative ground,
both vehicles can be damaged. Only use
a vehicle that has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with a diesel engine with two batteries, you should
know before you begin that, especially in
cold weather, you may not be able to
get enough power from a single battery
in another vehicle to start your diesel
engine. If your vehicle has more than
one battery, using the battery that is
closer to the starter will reduce electrical
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
394 Vehicle Care
Steering, Suspension, and Chassis
Components
Visually inspect steering, suspension, and
chassis components for damaged, loose,
or missing parts or signs of wear at least
once a year.
Inspect power steering for proper
attachment, connections, binding, cut/
punctured tie rod boots that could allow
water intrusion, cracks, chafing, etc.
Visually check constant velocity joint boots
and axle seals for leaks.
Control arm ball joints and outer tie rod
ends are maintenance-free.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, steel fuel door hinge and
power assist step hinges, unless the
components are plastic. Applying silicone
grease on weatherstrips with a clean cloth
will make them last longer, seal better, and
eliminate sticking or squeaking.
Underbody MaintenanceCaution
Avoid pressure washing the vehicle frame.
Use of high-pressure washers can result
in removal of corrosion protection and
possible vehicle damage.
At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect. If equipped with
power assist steps, extend them and then
use a high pressure wash to clean all joints
and gaps.
Do not directly pressure wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires sheet
metal repair or replacement, make sure the
body repair shop applies anti-corrosion
material to parts repaired or replaced to
restore corrosion protection. Original manufacturer replacement parts will
provide the corrosion protection while
maintaining the vehicle warranty.
Finish Damage
Quickly repair minor chips and scratches
with touch-up materials available from your
dealer to avoid corrosion. Larger areas of
finish damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and attack
painted vehicle surfaces causing blotchy,
ring-shaped discolorations, and small,
irregular dark spots etched into the paint
surface. See
“Finish Care” previously in this
section.
Interior Care
To prevent dirt particle abrasions, regularly
clean the vehicle's interior. Before using
cleaners, read and follow all safety
instructions on the label. While cleaning the
interior, open the doors and windows to get
proper ventilation. Newspapers or dark
garments can transfer color to the vehicle’s
interior.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/25/22
404 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see“Recommended Fluids and Lubricants”
in the Duramax diesel supplement.
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission DEXRON ULV Automatic Transmission Fluid.
Chassis Lubrication Lubricant meeting requirements of NLGI #2, Category LB or GC-LB.Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System
0 329.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil0325.
Front Axle (4WD Only) and Rear Axle. See your dealer. Hydraulic Brake System DOT 4 Hydraulic Brake Fluid.
Key Lock Cylinders, Hood Hinges, Body Door
Hinge Pins, Power Assist Steps, Liftgate Hinge, and Fuel Door Hinge Multi-Purpose Lubricant, Superlube. See your dealer.
Transfer Case (4WD Only) See your dealer.
Weatherstrip Conditioning Weatherstrip lubricant. See your dealer. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/25/22
Customer Information 411
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . . 411
Customer Assistance Offices . . . . . . . . . . . 413
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 413
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Roadside Assistance Program . . . . . . . . . . 414
Scheduling Service Appointments . . . . . . 415
Courtesy Transportation Program . . . . . 416
Collision Damage Repair . . . . . . . . . . . . . . . 417
Publication Ordering Information . . . . . . 418
Radio Frequency Statement . . . . . . . . . . . 419
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 419
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 419
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 420
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 420
Event Data Recorders . . . . . . . . . . . . . . . . . . 421
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421
Infotainment System . . . . . . . . . . . . . . . . . . 421Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/25/22
412 Customer Information
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB AUTO LINE
Program using the toll-free telephone
number or write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-16416971) - 2023 - CRC - 4/25/22
Index 437
Net, Convenience . . . . . . . . . . . . . . . . . . . . . . . . . 92
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 208
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Off-Road
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Engine Oil Life System . . . . . . . . . . . . . . . . . 326
Engine Oil Pressure Gauge . . . . . . . . . . . . . 108
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Older Children, Restraints . . . . . . . . . . . . . . . . . 70
Online Account . . . . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .421 Additional Information . . . . . . . . . . . . . . . . . 423
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 423
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 332
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 5
P
Park
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262, 269
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 213
Parking Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Over Things That Burn . . . . . . . . . . . . . . . . . 214
Parking Assist Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . . . . . . 262
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . 113
Compartment Air Filter . . . . . . . . . . . . . . . . . 191
Sensing System . . . . . . . . . . . . . . . . . . . . . . . . . 65
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 118
Perchlorate Materials Requirements,
California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . . . 174, 175
Bluetooth . . . . . . . . . . . . . . . . . . . . . 166, 167, 170
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Positioning
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 142
Retained Accessory (RAP) . . . . . . . . . . . . . . 212
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 38
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 58
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 420
Problems with Route Guidance . . . . . . . . . . 164
Program Courtesy Transportation . . . . . . . . . . . . . . . 416
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 285
Proposition 65 Warning California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Proposition 65 Warning, California . . . . . . . 383
Publication Ordering Information . . . . . . . . 418
R
Radiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 149, 150
Frequency Statement . . . . . . . . . . . . . . . . . . 419
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-16416971) - 2023 - CRC - 4/25/22
Index 439
SeatsHead Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 36
Heated and Ventilated, Front . . . . . . . . . . . 42
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Lumbar Adjustment, Front . . . . . . . . . . . . . . 39
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Power Adjustment, Front . . . . . . . . . . . . . . . 38
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 39
Second Row . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Third Row Seat . . . . . . . . . . . . . . . . . . . . . . . . . 48
Second Row Seats . . . . . . . . . . . . . . . . . . . . . . . . 44
Securing Child Restraints . . . . . . . . . . . . . . .83, 85
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Accessories and Modifications . . . . . . . . . 319
Doing Your Own Work . . . . . . . . . . . . . . . . . 319
Electric Parking Brake Light . . . . . . . . . . . . . 116
Maintenance Records . . . . . . . . . . . . . . . . . . 406
Maintenance, General Information . . . . . 399
Parts Identification . . . . . . . . . . . . . . . . . . . . . 407
Scheduling Appointments . . . . . . . . . . . . . . 415
Services Special Application . . . . . . . . . . . . . . . . . . . . . 403 Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 68
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177, 178
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 280
Signals, Turn and Lane-Change . . . . . . . . . . . 139
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 149
Special Application Services . . . . . . . . . . . . . . 403
Specifications and Capacities . . . . . . . . . . . . . 408
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . .14
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 210
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Column Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 94
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . 146
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Stop/Start System . . . . . . . . . . . . . . . . . . . . . . . . 211
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 342
Storage Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 90 Storage (cont'd)
Compartments . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . 92
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Instrument Panel Areas . . . . . . . . . . . . . . . . . 88
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . 92
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Super Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Surround Vision System . . . . . . . . . . . . . . . . . 263
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
System Airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 335
Driver Assistance . . . . . . . . . . . . . . . . . . . . . . 260
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . 328
Forward Collision Alert (FCA) . . . . . . . . . . . 275
Four Corner Air Suspension . . . . . . . . . . . . 231
Global Positioning . . . . . . . . . . . . . . . . . . . . . 163
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 421
Rear Cross Traffic Alert . . . . . . . . . . . . . . . . 274