2023 CHEVROLET TAHOE page 30

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
158 Infotainment System
5. Select the Bluetooth headphone from thelist. Once connected, touch OK at the
Pairing Successful pop-up.
6. Touch OK.
To un-pair the Headphones from the screens,
touch the Headphone icon from the desired
Rear Screen Home page. Then touch the
options button under the Headphone that
you want to un-pair. Select Forget
Headphones. This step must be done
separately for each screen.
Voice Over
If equipped, the RSI system has a Voice Over
feature to benefit the visually and hearing
impaired.
When activated, Voice Over provides audible
feedback to the user about which area on
the screen they are touching, identifying
active buttons, as well as providing
information feedback of screen identification,
current status, list content, metadata, and
pop-up information. It allows for the user to
activate features through a double tap
anywhere on the screen which relates to the
last single touched and audibly announced
actionable button. To turn Voice Over on or off, touch*,
touch the toggle, and then press OK to
confirm. Voice Over turns off every time the
vehicle is turned off.
Reset Rear Media
Select to reset the Apps and log out users.
Open Source License
Select to show the license information.
Rear Consumer Ports (RCP)
If equipped with RSI, the RCP are in the rear
of the center console. These include two
HDMI ports and two USB-C charge only
ports.
HDMI
The HDMI input allows an HDMI A/V cable
to be connected from an auxiliary device
such as a camcorder, video game system,
or Apple device. A cable from Apple is
required for Apple devices.
Touch the HDMI port that the external
device was connected to on the home
screen.
For certain HDMI devices that support USB
charging, the USB ports can be used as a
power source.
Content from these HDMI ports are NOT
accessible through the infotainment display.
To use the HDMI input of the RSI system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired display
and select HDMI as the source.
HDMI
HDMI Connection
The RCP provides two HDMI ports to mirror
video devices.
Connect the external device to watch the
device content through the RSI screen.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 159
Touch the HDMI port that was connected to
the external device on the home screen.
HDMI Playing View
HDMI playing view shows the video content
and includes:
.{(Home): Touch{to return to the RSI
Home selection screen.
.X(Headphones): TouchXto access the
Bluetooth Headphone Setup menu. See
“Settings” later in this section.
.Share: Touch to share the screen with the
other rear screen. The screen can be
shared through the connected device.
Rear Media App from the Home Screen
The Rear Media App allows a front user to
control the Rear Seat Video Screen sources.
To access, touch the Rear Media App icon
from the Home Page. The Rear Screens may be powered on or off
from the Rear Media App. Touch Screen 1 or
Screen 2 to select a screen. Touch summary
to view both Rear Screens together.
Touching the Power icon next to the
highlighted screen icon turns that screen on
or off.
The audio for the rear users can be muted
by the front user by pressing the mute icon
associated with the left or right rear screen
on the Rear Media App screen.
The current source from the desired Rear
Screen can also be shown on the other Rear
Screen by pressing the Share button on the
lower right side of the RSI screens.
Source Selecting from the Rear Media App
Sources may be selected for the highlighted
Rear Screen. Select Sources from the Rear
Media App screen, then select from the list
of available sources shown on the RSI
Sources screen.
Summary View
1. Current source for rear screens.
2. Touch to share screen to the other
rear screen.
3. Touch to lock rear screen from touch inputs.
4. Touch to mute the rear screen audio.
5. Touch to power rear screen on or off.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
160 Infotainment System
Screen Detail View without Content
Playing
1. Shows source name.
2. Touch to have the audio play throughthe vehicle’s interior speakers.
3. Touch to close an app on the rear screen.
Screen Detail View with Content Playing
1. Art shown for current content playing.
2. Touch to have the audio play throughthe vehicle’s interior speakers.
3. Touch to close an app on the rear screen.
4. Touch to play or pause the currently playing content.
5. Name and info of currently playing content (if available).
Rear Media Settings
From the Rear Media page, touch Settings to
access the settings menu. The menu may contain the following:
Remember Screen Power Status
Select to have rear screens automatically
power on when the vehicle is started.
Rear Screen Voice-Over
Select to have Video Voice Over for the
individual rear screens.
Allowed Applications
Select to choose which applications are
visible.
Account
Select to show the vehicle data plan.
Reset Rear Media
Select to reset the applications.
Rear Media Terms of Use
Select to view the terms of use.
Privacy Statement
Select to view the Privacy statement.
RSI Troubleshooting
No power :
The ignition might not be on or
in accessory mode.

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Infotainment System 167
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the center stack. The
adjusted volume level remains in memory
for later calls. The volume cannot be
lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone for Uplevel Radio)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.Touch the Phone icon on the home page
of the infotainment display.
.If no mobile device has been paired, a
message on the infotainment display will
show the Manage Phones option. Touchthis option and the Phones screen will
display. See
“Pairing a Phone” later in this
section.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see “Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting the
pairing process.
2. Touch the Phone icon on the Home Page. 3. If no mobile device is connected, touch
Manage Phones and the Phones screen
will display.
If another mobile device is connected
already, touch Settings, Connections, and
then Phones.
4. Touch Add Phone. If a previously added phone is
disconnected, the "Add Phone" card will
just be a "+" card.
5. Follow the on-screen prompts to pair the cell phone.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display needs to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show as
Connected.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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168 Infotainment System
8. If the vehicle name does not appear onyour cell phone, there are a few ways to
start the pairing process over:
.Make sure there is not an entry for
the vehicle under the previously
connected list. If the vehicle and cell
phone were previously paired and
one still remembers the other, it will
not identify as a new device when
searching.
.Turn the Bluetooth off and on the
device.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Turn the cell phone off and then
back on.
.Reset the cell phone, but this step
should be done as a last effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. To pair additional cell phones, touch Settings, Connections, and then Phones. First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone:
1. Make sure the cell phone is turned on.
2. Touch the Settings icon on the home page.
3. Touch Connections.
4. Touch Phone.
5. Touch Options under the connected phone.
6. Touch First to Connect from the cell phone’s settings menu. The settings will
be enabled for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.
Accessing the Device List Screen
There are two ways to access the device list
screen: Using the Settings Icon
1. Touch the Settings icon on the Home Page or the Settings icon on the shortcut
tray near the left of the display.
2. Touch Connections.
3. Touch Phones.
Using the Phone Icon 1. Touch the Phone icon on the Home Page or the Phone icon on the shortcut tray
near the left of the display.
2. Touch
*on the top right of the Phones
screen.
3. Touch Connected Phone.
Disconnecting a Connected Phone
To disconnect a phone: 1. Open the Device List Screen. See “Accessing the Device List Screen”
previously in this section.
2. Touch Option on the phone card to show the cell phone’s or mobile device’s
settings.
3. Touch Disconnect.

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Deleting a Paired Phone
To delete a paired phone:1. Open the Device List Screen. See “Accessing the Device List Screen”
previously in this section.
2. Touch Option on the phone card to show the cell phone’s or mobile device’s
settings.
3. Touch Forget Phone.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system.
To link to a different phone: 1. Open the Device List Screen. See “Accessing the Device List Screen”
previously in this section.
2. Touch the new cell phone to link to from the list of available phones. See “First to
Connect Paired Phones” previously in this
section.Switching to Handset or
Hands-Free Mode
To switch between handset or
hands-free mode:
.While the active call is hands-free, touch
the Audio Output option, then touch
Phone to switch to the handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Audio Output option, then
touch Car Speakers to switch to the
hands-free mode.
Making a Call Using Contacts
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation
and that the phone is set to allow the
sharing of contacts over Bluetooth with the
vehicle. Verify the cell phone supports this
feature and that the phone is set to allow
the sharing of contacts over Bluetooth with
the vehicle..
The Contacts menu accesses the phone book
stored in the cell phone. To make a call using the Contacts menu:
1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Contacts.
3. There are two methods to search for contacts:
.Search bar –Touch the search icon
on the top right of the Phones
window and type the name or
number of the contact on the
keyboard. Search results will be
displayed corresponding to the user
input. Touch the name to call.
.Scroll –Touch the list and scroll,
or use the scrollbar on the left side
of the Phones window. Touch the
name to call.
Making a Call Using the Recents Menu
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Recents menu:
1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Recents.
3. Touch the name or number to call.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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170 Infotainment System
Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Keypad and enter a phone number.
3. Touch the phone icon on the infotainment display to start dialing the
number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results appear on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Presscon the steering wheel controls.
.Touch Decline on the infotainment
display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
cto decline, then touch Decline on
the infotainment display.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Ending a Call
.Presscon the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Bluetooth (Pairing and Using a
Phone for Base Radio)
Pairing
A Bluetooth-enabled cell phone must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the cell phone manufacturer's user
guide for Bluetooth functions before pairing
the cell phone.
Pairing Information
.A Bluetooth phone with music capability
can be paired to the vehicle as a phone
and a music player at the same time.
.Up to 10 devices can be paired to the
Bluetooth system.

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Infotainment System 171
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no phone set
to First to Connect, it will link to the
device which was used last. To link to a
different paired phone, see“Linking to a
Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting pairing.
2. Touch the PHONE icon on the Home Page or the phone shortcut on the
applications tray at the bottom of the
screen.
3. Touch Phone at the top of the infotainment display. There may also be
an Add option in the middle of the
Phone screen. Touching this Add Phone
option will shortcut to the Phone
List menu.
4. Touch Add Phone. 5. Select the vehicle name shown on the
infotainment display from your phone’s
Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code shown on
the infotainment display and touch Pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show under
Connected.
8. If the vehicle does not appear on your phone, there are a few ways to start the
pairing process over:
.Turn the phone off and then back on.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Reset the phone, but this step should
be done as a last effort.
9. If the phone prompts to accept connection or allow phone book
download, select Always Accept and
Allow. The phone book may not be
available if not accepted. 10. Repeat Steps 1−8 to pair additional
phones.
First to Connect Paired Phones
If multiple paired cell phones are within the
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired phone as the
First to Connect phone, make sure the
phone is turned on, then touch Settings,
then System, and then touch Phones.
Phones will display all paired and all
connected phones, and media player devices.
Phones can be added and removed,
connected and disconnected. To set a phone
as First to Connect, touch
yto the right
of the phone to open the phone’s settings
menu. Select the First to Connect option, to
enable the setting for that device.
Secondary Phone
A cell phone can be enabled as a Secondary
Phone by touching
yto the right of the
paired cell phone name to open the phone
settings menu. If a cell phone is enabled as
a Secondary Phone, it can connect
simultaneously alongside another Bluetooth
mobile device. In doing so, the Secondary
Phone will be labeled as Incoming Calls. This
means the device can only receive calls. The