Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
Infotainment System 173
To make a call using the Recents menu:1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch Phone on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#to start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad: 1. Touch Phone on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results appear on the right side of the
screen. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle. Accepting a Call
There are three ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
.Select Answer on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel controls.
.Touch Switch on the infotainment display.
.Select Switch on the instrument cluster
using the select control. Declining a Call
There are three ways to decline a
call-waiting call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, press the phone
icon on the Home Page to display the Call
View. While in Call View, touch the call
information of the call on hold to change
calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
174 Infotainment System
3. When the second call is active, press themerge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touchbnext to a call to end only
that call.
.Select End on the instrument cluster using
the select control.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
(Base Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay: For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page. For Wireless Phone Projection
If equipped, verify your phone is wireless
compatible by visiting the Google Android
Auto or Apple CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Pairing and Using a
Phone for Uplevel Radio) 0167 or
Bluetooth (Pairing and Using a Phone
for Base Radio) 0170 or
Bluetooth (Overview) 0166.
3. Make sure wireless is turned on the phone for wireless projection to work.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
176 Infotainment System
3. When the phone is first connected toactivate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch the
next time the USB is connected. If not,
touch the Android Auto or Apple CarPlay
icon on the Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Android Auto or Apple CarPlay
support page.
1. Download the Android Auto app to your smartphone from Google Play for phones
running Android 9 and below. There is
no app required for Apple CarPlay or
newer versions of Android. 2. For first time connection, there are two
ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Pairing and Using a
Phone for Uplevel Radio) 0167 or
Bluetooth (Pairing and Using a Phone
for Base Radio) 0170 or
Bluetooth (Overview) 0166.
3. Make sure Wi-Fi and Bluetooth is turned on the phone for wireless projection
to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone. The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Wireless CarPlay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference.
To disconnect the phones wireless
projection:
1. Select the Settings icon from the Home Page or the Settings icon on the shortcut
tray near the left of the display.
2. Select Connections.
3. Touch Phones.
4. Touch Option on the phone card to show the cell phone’s or mobile device’s
settings.
5. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
Infotainment System 185
Bluetooth
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners.
Java
Java is a registered trademark of Oracle
and/or its affiliates.
MPEG4–AVC (H.264)
THIS PRODUCT IS LICENSED UNDER THE AVC
PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”) AND/OR (ii) DECODE AVC
VIDEO THAT WAS ENCODED BY A
CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS
OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO. NO
LICENSE IS GRANTED OR SHALL BE IMPLIED
FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM
MPEG LA, LLC. SEE H
TTPS://WWW.MPEGLA.COM.VC-1
THIS PRODUCT IS LICENSED UNDER THE VC-1
PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE VC-1 STANDARD
(“VC-1 VIDEO”) AND/OR (ii) DECODE VC-1
VIDEO THAT WAS ENCODED BY A
CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS
OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE VC-1 VIDEO. NO
LICENSE IS GRANTED OR SHALL BE IMPLIED
FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM
MPEG LA, LLC. SEE
HTTPS://WWW.MPEGLA.COM.
MPEG4–Visual
USE OF THIS PRODUCT IN ANY MANNER
THAT COMPLIES WITH THE MPEG-4 VISUAL
STANDARD IS PROHIBITED, EXCEPT FOR USE
BY A CONSUMER ENGAGING IN PERSONAL
AND NON-COMMERCIAL ACTIVITIES.
MP3
MPEG Layer-3 audio coding technology
licensed from Fraunhofer IIS and Thomson.WMV/WMA
This product includes technology owned by
Microsoft Corporation and under a license
from Microsoft Licensing, GP. Use or
distribution of such technology outside of
this product is prohibited without a license
from Microsoft Corporation and/or Microsoft
Licensing, GP as applicable.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 5/16/22
Driving and Operating 239
The ACC indicator displays on the
instrument cluster and Head-Up Display
(HUD), if equipped. When ACC is turned on,
the indicator will be lit white. When ACC is
engaged, the indicator will be lit green.
Be mindful of speed limits, surrounding
traffic speeds, and weather conditions when
selecting the set speed.
Resuming a Set Speed
If the ACC is set at a desired speed and then
the brakes are applied, ACC is disengaged
without erasing the set speed from memory.
To begin using ACC again, press RES+ up
briefly.
.If the vehicle is moving more than 5 km/h
(3 mph), it returns to the previous set
speed.
.If the vehicle is stopped with the brake
pedal applied, press RES+ and release the
brake pedal. ACC will hold the vehicle
until RES+ or the accelerator pedal is
pressed.
A green ACC indicator and the set speed
display on the instrument cluster. The
vehicle ahead indicator may be flashing if a
vehicle ahead was present and moved. See
“Approaching and Following a Vehicle” later
in this section. Once ACC has resumed, the vehicle speed
will increase to the set speed under the
following conditions:
.There is no vehicle ahead.
.The vehicle ahead is beyond the selected
following gap.
.The vehicle speed is not being limited
because of a sharp turn.
Increasing Speed While ACC Is at a Set Speed
If ACC is already activated, do one of the
following:
.Use the accelerator to get to the higher
speed. Briefly press and release SET– and
release the accelerator pedal. The vehicle
will now cruise at the higher speed.
When the accelerator pedal is pressed,
ACC will not brake because it is
overridden. While overridden, the ACC
indicator will turn blue on the instrument
cluster and Head-Up Display (HUD),
if equipped.
.Press and hold RES+ until the desired set
speed is displayed, then release it.
.To increase vehicle speed in smaller
increments, press RES+ briefly. For each
press, the vehicle goes about 1 km/h
(1 mph) faster.
.To increase vehicle speed in larger
increments, hold RES+. While holding
RES+, the vehicle speed increases to the
next 5 km/h (5 mph) step, then continues
to increase by 5 km/h (5 mph) at a time.
The set speed can also be increased while
the vehicle is stopped.
.If stopped with the brake pedal applied,
press RES+ until the desired set speed is
displayed.
.If ACC is holding the vehicle at a stop and
there is another vehicle directly ahead,
pressing RES+ will increase the set speed.
.Pressing RES+ when there is no longer a
vehicle ahead or the vehicle ahead is
pulling away and the brake is not applied
with cause the ACC to resume.
When it is determined that there is no
vehicle ahead or the vehicle ahead is beyond
the selected following gap, then the vehicle
speed will increase to the set speed.
Reducing Speed While ACC Is at a Set Speed
If ACC is already activated, do one of the
following:
.Use the brake to get to the desired lower
speed. Release the brake and press SET–.
The vehicle will now cruise at the lower
speed.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 5/16/22
Driving and Operating 243
.The Traction Control System (TCS) or
StabiliTrak/ESC system has activated or
been disabled.
.There is a fault in the system.
.The radar falsely reports blockage when
driving in a desert or remote area with
no other vehicles or roadside objects.
A DIC message may display to indicate
that ACC is temporarily unavailable.
The ACC indicator will turn white when ACC
is no longer active.
In some cases, when ACC is temporarily
unavailable, regular cruise control may be
used. See “Switching Between ACC and
Regular Cruise Control” previously in this
section. Always consider driving conditions
before using either cruise control system.
Notification to Resume ACC
ACC will maintain a follow gap behind a
detected vehicle and slow your vehicle to a
stop behind that vehicle.
If equipped with Driver Attention System
(DAS) located on top of the steering column,
when the vehicle ahead drives away, and
DAS determines if the driver's attention is
on the road ahead, ACC resumes
automatically. See “Attention to the Road”
under Super Cruise 0246. If necessary, press RES+ or the accelerator pedal to resume
ACC. If stopped for more than two minutes
or if the driver door is opened and the
driver seat belt is unbuckled, the ACC
automatically applies the Electric Parking
Brake (EPB) to hold the vehicle. The EPB
status light will turn on. See
Electric Parking
Brake 0223. To release the EPB, press the
accelerator pedal.
If the stopped vehicle ahead has driven
away and ACC has not resumed, the vehicle
ahead indicator will flash as a reminder to
check traffic ahead before proceeding. In
addition, the left and right sides of the
Safety Alert Seat (if equipped) will pulse
three times, or three beeps will sound.
Touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select ”Alert
Type” and“Adaptive Cruise Go Notifier” in
“Collision/Detection Systems”.
A DIC warning message may display
indicating to shift to P (Park) before exiting
the vehicle. See Vehicle Messages 0132.
{Warning
If ACC has stopped the vehicle, and if ACC
is disengaged, turned off, or canceled, the
vehicle will no longer be held at a stop.
The vehicle can move. When ACC is
holding the vehicle at a stop, always be
prepared to manually apply the brakes.
{Warning
Leaving the vehicle without placing it in
P (Park) can be dangerous. Do not leave
the vehicle while it is being held at a
stop by ACC. Always place the vehicle in
P (Park) and turn off the ignition before
leaving the vehicle.
ACC Override
If using the accelerator pedal while ACC is
active, the ACC indicator turns blue on the
instrument cluster indicating ACC braking
will not occur. ACC will resume operation
when the accelerator pedal is not being
pressed.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Driving and Operating 249
Using Super Cruise
{Warning
To prevent serious injury or death:
.Always check that Super Cruise is
available
^before pressing].
.Only remove your hands from the
steering wheel if the steering wheel
light bar,
^, and\are green.
Super Cruise may not begin steering
immediately, even when Super Cruise
is available and
]has been pressed.
To engage:
1. Press
Jto turn on ACC. Make sure the
white
\indicator displays in the
instrument cluster. See Adaptive Cruise
Control (Advanced) 0236. When Super
Cruise is available, the white
^will
display in the instrument cluster.
2. Press
].
3. ACC will set the speed to the current vehicle speed or resume to the higher
previously stored ACC set speed.
When engaged and not steering the vehicle,
the steering wheel light bar flashes blue,
and
^will be blue. The driver is in control
of steering and Super Cruise is not steering
the vehicle.
When the vehicle is positioned in the center
of the lane, the steering wheel light bar and
^display will turn green, indicating Super
Cruise is steering the vehicle.
When Super Cruise controls the steering,
traffic and other conditions and laws permit,
and it is safe to do so, your hands can be
taken off the steering wheel. Always pay attention to the road and the
operation of the vehicle. Always monitor
and be attentive of surrounding traffic,
including vehicles that may cross the road in
front of your vehicle.
Super Cruise steering can be overridden with
manual steering at any time. When Super
Cruise is engaged, always be prepared to
take immediate action
—including steering,
accelerating, and braking quickly,
if necessary.
Super Cruise, when engaged, will enable the
Forward Collision System to alert and brake.
Steering Manually and Changing Lanes
The vehicle can always be manually steered,
even with Super Cruise engaged; for
example, when manually changing lanes.
When the steering wheel is moved
manually, the steering wheel light bar
flashes blue and^on the instrument
cluster turns blue to indicate Super Cruise is
not steering the vehicle.
When ready to allow Super Cruise to
resume steering again, position the vehicle
in the center of the lane, hold the steering
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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256 Driving and Operating
Steering Wheel Light Bar Instrument Cluster LightSuper Cruise Description
Off OffSuper Cruise is off. There is no automatic steering. Operate the vehicle
manually.
Off WhiteSuper Cruise is available and can be engaged.
Solid Green Solid Green Super Cruise is steering. Pay attention to the road and vehicle operation.
Flashing Blue Solid BlueSuper Cruise is not steering. Operate the vehicle manually. See
“Steering
Manually and Changing Lanes” previously in this section.
Flashing Green Solid GreenSuper Cruise has detected you are not paying sufficiently close attention to
the road. Pay attention to the road. See
“Attention to the Road”previously in
this section.
Flashing Red Solid RedTake over steering immediately. Super Cruise will disengage. See
“Take Over
Alert” previously in this section.
Disengaging Super Cruise
There are two ways to disengage Super
Cruise:
.Press]while your hands are on the
steering wheel. The Super Cruise steering
will disengage.
.Press the brake pedal while your hands
are on the steering wheel. Both Super
Cruise steering and Adaptive Cruise
Control will disengage.
Super Cruise Messages
If
^does not appear,]can be pressed
to display a DIC message as to why the
system is unavailable. Immediately after a disengagement,
pressing the
]within 10 seconds will
display a DIC message with the reason for
Super Cruise disengagement.