2023 CHEVROLET TAHOE service mode

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 5/16/22
Driving and Operating 209
On new vehicles, the various mechanical and
electrical systems experience a“break-in”
period during the first 6 400 km (4,000 mi)
of routine driving. As the vehicle is driven,
the mechanical systems adjust to provide
optimal fuel economy and transmission shift
performance.
Electrical systems will adapt and calibrate
during the break-in period. A one-time
occurrence of clicks and similar vehicle
noises is normal during this process.
Normal driving charges the vehicle’s battery
to achieve the best operation of the vehicle,
including fuel economy and the Stop/Start
System. See Stop/Start System 0211.Ignition Positions
Vehicles equipped with Keyless Access have
pushbutton starting.
The Remote Key must be in the vehicle for
the system to operate. If the pushbutton
start is not working, the vehicle may be
near a strong radio antenna signal causing
interference to the Keyless Access system.
See Remote Key Operation 08.
To shift out of P (Park), the ignition must be
on or in Service Mode, and the brake pedal
must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0212.
If the vehicle is not in P (Park), the ignition
will return to accessory mode and display
the message SHIFT TO PARK in the Driver
Information Center (DIC). When the vehicle is
shifted into P (Park), the ignition system will
turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and either front door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 5/16/22
210 Driving and Operating
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
If the vehicle must be shut off in an
emergency:1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
3. Come to a complete stop. Hold the brake pedal down and shift to P (Park). The
vehicle must be in P (Park) to turn the
ignition off.
4. Continue to hold the brake pedal down.
5. Set the parking brake. See Electric
Parking Brake 0223.
6. Press ENGINE START/STOP once to turn the ignition off.
7. Release the brake pedal. If the vehicle cannot be pulled over, and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
Accessory Mode (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off.
With the ignition off, pressing the button
one time without the brake pedal applied
will place the ignition system in
accessory mode.
The ignition will switch from accessory
mode to off after five minutes to prevent
battery rundown.
ON/RUN/START (Green Indicator Light) :
This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing the button once will turn the
ignition on. Once engine cranking begins,
release the button. Engine cranking will
continue until the engine starts. See Starting
the Engine 0210.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off, and the brake pedal not applied, pressing and
holding the button for more than
five seconds will place the vehicle in Service
Mode. The instruments and audio systems
will operate as they do when the ignition is
on, but the vehicle will not be able to be
driven. The engine will not start in Service
Mode. Press the button again to turn the
ignition off.
Starting the Engine
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
See
Add-On Electrical Equipment 0316.
Shift the vehicle into P (Park) or N (Neutral).
To restart the engine when the vehicle is
already moving, use N (Neutral) only.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 5/16/22
224 Driving and Operating
Service Electric Parking Brake Light0116.
There are also parking brake-related Driver
Information Center (DIC) messages.
Before leaving the vehicle, check the red EPB
status light to ensure that the EPB is
applied.
If a message displays on the DIC indicating
the transmission is unable to shift soon, the
service electric parking brake is on, and the
EPB light flashes at the same time, the
system must be reset. Start the vehicle,
apply the EPB, and then release it. The
message and the light should turn off. See
Electric Parking Brake Light 0116 and
Service Electric Parking Brake Light 0116.
EPB Apply
To apply the EPB:
1. Be sure the vehicle is at a complete stop.
2. Press the EPB switch.
The red EPB status light will flash and then
stay on once the EPB is fully applied. If the
red EPB status light flashes continuously,
then the EPB is only partially applied or
there is a problem with the EPB. A DIC
message will display. Release the EPB and
try to apply it again. If the light does not come on, or keeps flashing, have the vehicle
serviced. Do not drive the vehicle if the red
EPB light is flashing. See your dealer.
If the amber service EPB warning light is on,
press the EPB switch. Continue to hold the
switch until the red EPB status light remains
on. If the amber service EPB warning light is
on, see your dealer.
If the EPB is applied while the vehicle is
moving, the vehicle will decelerate as long
as the switch is pressed. If the switch is
pressed until the vehicle comes to a stop,
the EPB will remain applied.
The vehicle may automatically apply the EPB
in some situations when the vehicle is not
moving. This is normal, and is done to
periodically check the correct operation of
the EPB system, or as required by other
safety functions that utilize the EPB.
If the EPB fails to apply, block the rear
wheels to prevent vehicle movement.
EPB Release
To release the EPB:
1. Turn the ignition on or to accessory mode.
2. Apply and hold the brake pedal.
3. Press the EPB switch momentarily. The EPB is released when the red EPB status
light is off.
If the amber service EPB warning light is on,
release the EPB by pressing and holding the
EPB switch. Continue to hold the switch
until the red EPB status light is off. If either
light stays on after release is attempted, see
your dealer.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0288.
Automatic EPB Release
The EPB automatically releases if the vehicle
is running, placed into gear, and an attempt
is made to drive. Avoid rapid acceleration
when the EPB is applied to preserve parking
brake lining life.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 5/16/22
Driving and Operating 233
Off-Road Driver Mode and Terrain Driver
Mode will automatically set Increased
Height when vehicle speed is less than
80 km/h (50 mph). If vehicle speed exceeds
80 km/h (50 mph), the vehicle will lower to
Normal Height. Normal Height will be
maintained until vehicle speed is slowed to
less than 16 km/h (10 mph) and then the
vehicle will automatically raise back to
Increased Height.
The vehicle will automatically lower from
Increased Height to Normal Height to
provide improved stability if aggressive
maneuvers are detected.
Maximum Height
Maximum Height is 50 mm (2 in) higher
than Normal Height. This ride height raises
the vehicle for off-road use and is only
available with specific optional content.
To raise the vehicle to Maximum Height,
first shift the transfer case to 4
n. Once the
transfer case is in 4
nand vehicle speed is
less than 48 km/hr (30 mph), select
Maximum Height in the Ride Height Menu.
If vehicle speed exceeds 48 km/h, the
vehicle will automatically lower to Increased
Height. The vehicle will automatically lower from
Maximum Height to Normal Height to
provide improved stability if aggressive
maneuvers are detected.
Aerodynamic Height
Aerodynamic Height is 20 mm (0.75 in)
lower than Normal Height. This ride height
lowers the vehicle at higher vehicle speeds
to improve aerodynamics.
The vehicle will lower to Aerodynamic
Height when vehicle speed exceeds
105 km/h (65 mph) for a period of time. The
vehicle will raise to Normal Height when the
vehicle slows to less than 48 km/h
(30 mph).
Aerodynamic Height is automatically
disabled when a trailer is connected to the
vehicle or Tow/Haul Driver Mode is active.
Suspension Modes
The air suspension has two special modes
located in the infotainment screen under
Settings/Vehicle/Suspension. When either is
active, the following amber icon will be
illuminated in the instrument cluster.
See
Four Corner Air Suspension Light 0120.
Service Mode
Service Mode will disable all air suspension
operation including raising and lowering the
vehicle and operation of the air compressor.
This mode is useful when the vehicle is
being towed on a flat bed or when any
work under the vehicle is being performed.
Service Mode is automatically enabled when
the vehicle is put on a hoist or a floor jack
is used to raise a corner. Service Mode may
temporarily enable during intense off-road
situations to prevent damaging air
suspension activity. Service Mode
automatically disables when vehicle speed
exceeds 16 km/h (10 mph).
Alignment Mode
Alignment Mode will optimize the vehicle
height to provide the most accurate wheel
alignment. This mode should be enabled
once the vehicle is driven onto the
alignment station.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 5/16/22
234 Driving and Operating
To enable Alignment Mode, ensure the
vehicle is at Normal Height and shift the
vehicle to Neutral. Alignment Mode
automatically disables when vehicle speed
exceeds 16 km/h (10 mph).
Air Suspension Operation with Door(s) or
Hood Open
The air suspension will temporarily suspend
all height changes while the hood or any
door is open. The air suspension resumes
height changes once the hood and all doors
are closed. An open rear liftgate does not
suspend the air suspension operation.
System Over-Temperature
If the air suspension is under heavy use, the
system may temporarily suspend all height
changes to allow compressor cooldown.
When this occurs and a height change is
requested, a‘Leveling System Unavailable’
message will be displayed in the instrument
cluster.
Suspension Lowered for Stability
In the event of a loss of Electronic Stability
Control, the air suspension will lower the
vehicle at higher speeds to provide increased
stability. This will be accompanied by a
‘Vehicle Lowering for Stability’ message in
the instrument cluster. Excessive Vehicle Loading
If the air suspension detects excessive
vehicle loading, it will not raise above
Normal Height.
Air Suspension Service
If a
‘Service Leveling System’ message is
displayed in the instrument cluster, see your
authorized dealer immediately.
Cruise Control
{
Warning
Cruise control can be dangerous where
you cannot drive safely at a steady
speed. Do not use cruise control on
winding roads or in heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause
excessive wheel slip, and you could lose
control. Do not use cruise control on
slippery roads. If equipped with cruise control, a speed of
about 40 km/h (25 mph) or more can be
maintained without keeping your foot on
the accelerator. Cruise control does not work
at speeds below about 40 km/h (25 mph).
If the cruise control is being used and the
Traction Control System (TCS) or StabiliTrak/
Electronic Stability Control (ESC) begins to
limit wheel spin, the cruise control will
automatically disengage. See
Traction
Control/Electronic Stability Control 0225. If a
collision alert occurs when cruise control is
activated, cruise control is disengaged. See
Forward Collision Alert (FCA) System 0275.
When road conditions allow you to safely
use it again, cruise control can be turned
back on.
Turning off the TCS or StabiliTrak/ESC
system will disengage the cruise control.
If the brakes are applied, cruise control
disengages.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 5/16/22
Driving and Operating 277
Following Distance Indicator
The following distance to a moving vehicle
ahead in your path is indicated in following
time in seconds on the Driver Information
Center (DIC). SeeDriver Information Center
(DIC) (Uplevel) 0126 orDriver Information
Center (DIC) (Base Level) 0123. The
minimum following time is 0.5 seconds
away. If there is no vehicle detected ahead,
or the vehicle ahead is out of sensor range,
dashes will be displayed.
Unnecessary Alerts
FCA may provide unnecessary alerts for
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to operate
properly, this may correct the issue:
.Clean the outside of the windshield in
front of the rearview mirror.
.Clean the entire front of the vehicle.
.Clean the headlamps.
For cleaning instructions, see “Washing the
Vehicle” underExterior Care 0390. System operation may also be limited under
snow, heavy rain, or road spray conditions.
Automatic Emergency
Braking (AEB)
If equipped, the AEB system may help avoid
or reduce the harm caused by front-end
crashes. AEB also includes Intelligent Brake
Assist (IBA). When the system detects a
vehicle ahead in your path that is traveling
in the same direction that you may be
about to crash into, it can provide a boost
to braking or automatically brake the
vehicle. This can help avoid or lessen the
severity of crashes when driving in a
forward gear. Depending on the situation,
the vehicle may automatically brake
moderately or hard. This automatic
emergency braking can only occur if a
vehicle is detected. This is shown by the FCA
vehicle ahead indicator being lit. See
Forward Collision Alert (FCA) System
0275.
The system works when driving in a forward
gear between 8 km/h (5 mph) and 80 km/h
(50 mph), or on vehicles with Adaptive
Cruise Control (ACC), above 4 km/h (2 mph).
It can detect vehicles up to approximately
60 m (197 ft).
{Warning
AEB is an emergency crash preparation
feature and is not designed to avoid
crashes. Do not rely on AEB to brake the
vehicle. AEB will not brake outside of its
operating speed range and only responds
to detected vehicles.
AEB may not:
.Detect a vehicle ahead on winding or
hilly roads.
.Detect all vehicles, especially vehicles
with a trailer, tractors, muddy
vehicles, etc.
.Detect a vehicle when weather limits
visibility, such as in fog, rain, or snow.
.Detect a vehicle ahead if it is partially
blocked by pedestrians or other
objects.
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 5/16/22
Driving and Operating 299
MeasurementHeight Example 1500 (mm)
H1 1000
H2 1050
H2-H1 50
(H2-H1)/2 25
H2- [(H2-H1)/2] 1025
Towing with the Four Corner Air Suspension
System 1. Adjust the vehicle air suspension to "Normal Ground Clearance Height."
2. Position the truck so that the trailer is ready to connect (Keep trailer detached).
3. Enable air suspension ‘Service Mode’in
the center infotainment screen under
Settings/Vehicle/Suspension.
4. Measure the height of the top of the front wheel opening at the fender to the
ground (H1).
5. Attach the vehicle to the trailer, do not attach weight distribution bars at
this time. 6. Measure the height of the top of the
front wheel opening on the fender to
the ground (H2).
7. Install and adjust the tension in the weight distributing bars per the
manufacturers’ recommendations so that
the height of the front fender is
approximately H2- [(H2-H1)/3] (1/3
between the two measured ride heights,
below the secondary ride height {H2}). 8. Disable air suspension air suspension
"Service Mode."
9. Air suspension will automatically adjust ride height following step 8.
10. Visually inspect the trailer and weight-distributing hitch to ensure that
the manufacturers’ recommendations
have been met.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 5/16/22
Driving and Operating 301
Trailer Wiring Harness
The seven-pin trailer connector is mounted
in the bumper. This connector can be
plugged into a seven-pin universal
heavy-duty trailer connector available
through your dealer.
Use only a round, seven-wire connector with
flat blade terminals meeting SAE J2863
specifications for proper electrical
connectivity.
The seven-wire harness contains the
following trailer circuits:
.Yellow/Grey: Left Stop/Turn Signal
.Green/Violet: Right Stop/Turn Signal
.Grey/Brown: Taillamps
.White: Ground
.White/Green: Back-up Lamps
.Red/Green: Battery Feed
.Dark Blue: Trailer Brake
To help charge a remote (non-vehicle)
battery change drive mode to Tow Haul.
If the trailer is too light for Tow/Haul Mode,
turn on the headlamps to help charge the
battery.
Electric Brake Control Wiring Provisions
These wiring provisions are included with
the vehicle as part of the trailer wiring
package. These provisions are for an electric
brake controller.
The harness should be installed by your
dealer or a qualified service center.
Refer to the aftermarket electric trailer brake
controller owner's manual to determine wire
color coding of the electric trailer brake
controller. The wire colors on the brake
controller may be different from the vehicle.
Trailer Lamps
Always check all trailer lamps are working at
the beginning of each trip, and periodically
on longer trips.
If equipped, the Trailering App will monitor
the RH turn/brake lamp circuit, LH turn/
brake lamp circuit, running lamp circuit, and
reverse lamp circuits on the trailer. DIC
messages and Trailering App alerts may be
displayed if lighting circuit issues are
detected on the trailer.
If the trailer cannot be detected,
trailer-related DIC messages and/or
Trailering App alerts will not display. Pressing START LIGHT TEST in the Trailering
App automatically activates trailer lamps.
The Trailering App is not a substitute for
manually inspecting your trailer lamps. See
Trailering App
0307.
Trailer Connection and Lamp Messages
When a trailer is properly connected and
working, no trailer connection or lamp
messages appear on the Driver Information
Center (DIC). However; if the vehicle detects
an issue with a trailer connection or lamp,
you may see the following DIC message(s):
.TRAILER DISCONNECTED CHECK
CONNECTION appears when a connected
trailer is disconnected. It appears
immediately when the vehicle is on,
or upon the next start-up if the trailer
was disconnected while the vehicle was
off. Check the trailer connection as
appropriate.
.CHECK TRAILER XXX LAMP appears when
there is a detected lamp or wiring fault
on the trailer. Check the trailer wiring and
lamps.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals illuminate to indicate the vehicle is
turning, changing lanes, or stopping. When