Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/25/22
Service and Maintenance 399
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 399
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . 400
Multi-Point Vehicle Inspection (MPVI)
Multi-Point VehicleInspection (MPVI) . . . . . . . . . . . . . . . . . . . 402
Special Application Services
Special Application Services . . . . . . . . . . . 403
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Maintenance Replacement Parts . . . . . . 405
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . 406
General Information
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routine
maintenance such as oil changes and tire
rotations and additional maintenance items
like tires, brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition,
improves fuel economy, and reduces vehicle
emissions.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/25/22
400 Service and Maintenance
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0205.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel (5.3L Engine) 0285 or
Recommended Fuel (6.2L Engine) 0285.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal Service.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe Service.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0319.
Maintenance Schedule
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important.
Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the wheel alignment. See
When It Is Time for
New Tires 0366 and
Wheel Replacement 0370.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 402.
.Lubricate body components. See Exterior
Care 0390.
Extended Idle Use
When the vehicle is used in a way that
requires extended idle time, one hour of use
shall be deemed the same as 53 km (33 mi).
See Driver Information Center (DIC) (Uplevel)
0 126 orDriver Information Center (DIC)
(Base Level) 0123 for hourmeter.
Additional Required Services —Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system. Or
when the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km/
600 mi. If driven under the best
conditions, the engine oil life system may
not indicate the need for vehicle service
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/25/22
406 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed
in the boxes provided. Retain all maintenance receipts.Date Odometer Reading Serviced By Services Performed
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/25/22
Customer Information 413
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Chevrolet is committed to assisting
customers. Visit us online at
www.chevrolet.com/support (U.S.) or
www.my.chevrolet.ca (Canada) to chat with
us or find answers to commonly asked
questions, tips, vehicle how-to instructions,
and available support.
Need more help? Use the phone numbers or
mailing addresses below for additional
assistance.
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices
(TTYs))
Roadside Assistance: 1-800-243-8872From U.S. Virgin Islands:
1-800-496-9994
Canada
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with Chevrolet by dialing:
1-800-833-2438. TTY users in Canada can dial
1-800-263-3830.
Online Account
Create a Chevrolet Account (U.S.) at
chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:
Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0407.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/25/22
418 Customer Information
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0414.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 064.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-16416971) - 2023 - CRC - 4/25/22
436 Index
Lights (cont'd)Cruise Control Light . . . . . . . . . . . . . . . . . . . . 122
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Driver Mode Control . . . . . . . . . . . . . . . . . . . . 119
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 116
Engine Coolant Temperature
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 121
Four Corner Air Suspension . . . . . . . . . . . . 120
Four-Wheel-Drive . . . . . . . . . . . . . . . . . . . . . . . 116
Gauges and Indicators . . . . . . . . . . . . . . . . . 101
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . 122
Hill Descent Control . . . . . . . . . . . . . . . . . . . . 117
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . . 117
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . 122
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 111
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Service Electric Parking Brake . . . . . . . . . . . 116
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . . 118
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Lock Steering Column . . . . . . . . . . . . . . . . . . . . . . . . 25
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . 231
Locks
Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . 16 Locks (cont'd)
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 16
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . 17
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . 122
Low-Profile Tires . . . . . . . . . . . . . . . . . . . . . . . . . 354
Lower Anchors and Tethers for
Children (LATCH System) . . . . . . . . . . . . . . . . 76
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 39
Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
M
Magnetic Ride Control . . . . . . . . . . . . . . . . . . . . 231
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
Maintenance Schedule . . . . . . . . . . . . . . . . . . .400 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Malfunction Indicator Lamp . . . . . . . . . . . . . . . 114
Manual
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Media Avoiding Untrusted Devices . . . . . . . . . . . . 153
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Messages
Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . . . . . 28
Automatic Dimming Rearview . . . . . . . . . . 29
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Interior Rearview . . . . . . . . . . . . . . . . . . . . . . . 28
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 29
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mode
Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 228
Monitor System, Tire Pressure . . . . . . . . . . . 360
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . . 153
Multi-Point Vehicle Inspection (MPVI) . . . . 402
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 427
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Using the System . . . . . . . . . . . . . . . . . . . . . . . 161
2023 Tahoe/Suburban
Scan to Access
United States
United States and Canada
Connected Services1-888-4-ONSTAR Customer Assistance
1-800-263-3777
Canada
• Owner’s Manuals
• Warranty Information
• Connected Services
• My Chevrolet Rewards
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• How-To Videos
• Vehicle Diagnostics
• Scheduled Maintenance
• Vehicle Features
• Many Additional Resources
United States
Customer Assistance 1-800-222-1020
Roadside Assistance 1-800-243-8872
84979315 A
Tahoe/Suburban
Owner’s Manual
Roadside Assistance1-800-268-6800
Canada
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