Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
Infotainment System 157
Caution (Continued)
in extreme cold can weaken the batteries.
Keep the headphones stored in a cool,
dry place.
Batteries in this product should not be
disposed of with household waste. Batteries
should be recycled at an appropriate facility.
Contact local authorities for details on
recycling.1. CH-Channel Select
2. Power
3. Volume
4. USB-C Charging Port
The RSI includes two new Bluetooth wireless
headphones. The headphones are used to
listen to various multimedia. The wireless
headphones have a power button, channel
select button, and a volume control button.
To use the included Bluetooth Wireless
Headphones:
.Press the POWER button for one second
to turn the headphones on. The power
indicator will illuminate.
.While the headphones are powered off,
press and hold the power button for
two seconds to enter pairing mode. The
headphone name will display as“GM RSI
BT HP.” See“Pairing to RSI Screen” below
for pairing instructions with RSI screen.
.To power off, press and hold the power
button for two seconds while the power
is on.
.Press the CH-CHANNEL SELECT button (1)
to change between the audio associated
with Screen 1 or Screen 2. This function
only works after pairing to both RSI
Screens.
Paring to RSI Screen
Only two headphones can be active per RSI
Screen.
To pair a Bluetooth headphone to one of
the rear screens: 1. Touch the Headphone icon from the desired Rear Screen Home Page.
2. Select Add New Headphones.
3. Make sure the Bluetooth headphone is in pairing mode.
4. Once recognized by the system, the Bluetooth headphone is displayed on the
list of Available Headphones.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
Infotainment System 159
Touch the HDMI port that was connected to
the external device on the home screen.
HDMI Playing View
HDMI playing view shows the video content
and includes:
.{(Home): Touch{to return to the RSI
Home selection screen.
.X(Headphones): TouchXto access the
Bluetooth Headphone Setup menu. See
“Settings” later in this section.
.Share: Touch to share the screen with the
other rear screen. The screen can be
shared through the connected device.
Rear Media App from the Home Screen
The Rear Media App allows a front user to
control the Rear Seat Video Screen sources.
To access, touch the Rear Media App icon
from the Home Page. The Rear Screens may be powered on or off
from the Rear Media App. Touch Screen 1 or
Screen 2 to select a screen. Touch summary
to view both Rear Screens together.
Touching the Power icon next to the
highlighted screen icon turns that screen on
or off.
The audio for the rear users can be muted
by the front user by pressing the mute icon
associated with the left or right rear screen
on the Rear Media App screen.
The current source from the desired Rear
Screen can also be shown on the other Rear
Screen by pressing the Share button on the
lower right side of the RSI screens.
Source Selecting from the Rear Media App
Sources may be selected for the highlighted
Rear Screen. Select Sources from the Rear
Media App screen, then select from the list
of available sources shown on the RSI
Sources screen.
Summary View
1. Current source for rear screens.
2. Touch to share screen to the other
rear screen.
3. Touch to lock rear screen from touch inputs.
4. Touch to mute the rear screen audio.
5. Touch to power rear screen on or off.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
160 Infotainment System
Screen Detail View without Content
Playing
1. Shows source name.
2. Touch to have the audio play throughthe vehicle’s interior speakers.
3. Touch to close an app on the rear screen.
Screen Detail View with Content Playing
1. Art shown for current content playing.
2. Touch to have the audio play throughthe vehicle’s interior speakers.
3. Touch to close an app on the rear screen.
4. Touch to play or pause the currently playing content.
5. Name and info of currently playing content (if available).
Rear Media Settings
From the Rear Media page, touch Settings to
access the settings menu. The menu may contain the following:
Remember Screen Power Status
Select to have rear screens automatically
power on when the vehicle is started.
Rear Screen Voice-Over
Select to have Video Voice Over for the
individual rear screens.
Allowed Applications
Select to choose which applications are
visible.
Account
Select to show the vehicle data plan.
Reset Rear Media
Select to reset the applications.
Rear Media Terms of Use
Select to view the terms of use.
Privacy Statement
Select to view the Privacy statement.
RSI Troubleshooting
No power :
The ignition might not be on or
in accessory mode.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
Infotainment System 165
1. Pressgon the steering wheel controls,
touch Google Assistant on the Home
screen, or use the wake up words “Hey
Google” or“OK Google” to activate voice
recognition. Google Assistant must be set
as the Default Assistant for the
gand
the wake word options to work.
2. Clearly speak one of the commands described later in this section.
Canceling Google Assistant
.Presscon the steering wheel controls
to cancel the Google Assistant request.
Helpful Hints for Speaking Commands
Voice recognition identifies commands that
are naturally stated in sentence form,
or direct commands that state the
application and the task.
For best results:
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Play”followed by the
radio station number. Direct commands are more clearly
understood by the system. An example of a
direct command is
“Dial
If a cell phone number was saved with a
name and a place, the direct command
should include both. For example “Call
Voice Recognition for the Radio
When voice is touched, the voice recognition
commands for AM, FM, SiriusXM (if
equipped), and media apps (if supported) are
available.
“Play
radio station frequency identified in the
command (like “nine fifty”).
“Play
radio station frequency identified in the
command (like “one oh one point one”).
“Play channel
SiriusXM” :Tune to the SiriusXM radio
station channel number identified in the
command. This command may require an
online connection.
“Play
Tune to the SiriusXM radio station channel
name identified in the command. This
command may require an online connection. “Play
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
166 Infotainment System
“Find a
initiate navigation to a POI in the command
in the command.
“Add
way-point to the current route.
“Take me home” :Starts navigation to
Home location set in Google maps.
Onboard Vehicle Commands
These commands can be used to adjust
vehicle temperature, control window
defrosters and obtain fuel information.
“Turn on the A/C” :Turns on the air
conditioning.
“How much gas do I have left” :Find out
how much fuel your vehicle has left.
“Set temperature to
degrees” :Set to a specific temperature
inside your vehicle.
Phone Assistant Voice Recognition
While a device is connected via Bluetooth,
Android Auto, or CarPlay, press and hold
g
on the steering wheel controls to pass
through and launch the Voice Assistant on
the connected mobile phone (e.g, Google
assistant, Siri, etc.).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices to:
.Place and receive calls in a
hands-free mode.
.Share the device’s address book or
contact list with the vehicle.
.Stream audio (music, podcasts).
.Notify receipt of text messages.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the system. The system can be used while the
ignition is on or in accessory mode. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
Online
Account 0413 for more information about
compatible mobile devices.
Controls
Use the controls on the infotainment display
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g: Press and release to answer incoming
calls on your connected Bluetooth mobile
device. Press and hold for mobile device
assistant.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0146.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
Infotainment System 167
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the center stack. The
adjusted volume level remains in memory
for later calls. The volume cannot be
lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone for Uplevel Radio)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.Touch the Phone icon on the home page
of the infotainment display.
.If no mobile device has been paired, a
message on the infotainment display will
show the Manage Phones option. Touchthis option and the Phones screen will
display. See
“Pairing a Phone” later in this
section.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see “Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting the
pairing process.
2. Touch the Phone icon on the Home Page. 3. If no mobile device is connected, touch
Manage Phones and the Phones screen
will display.
If another mobile device is connected
already, touch Settings, Connections, and
then Phones.
4. Touch Add Phone. If a previously added phone is
disconnected, the "Add Phone" card will
just be a "+" card.
5. Follow the on-screen prompts to pair the cell phone.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display needs to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show as
Connected.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
Infotainment System 169
Deleting a Paired Phone
To delete a paired phone:1. Open the Device List Screen. See “Accessing the Device List Screen”
previously in this section.
2. Touch Option on the phone card to show the cell phone’s or mobile device’s
settings.
3. Touch Forget Phone.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system.
To link to a different phone: 1. Open the Device List Screen. See “Accessing the Device List Screen”
previously in this section.
2. Touch the new cell phone to link to from the list of available phones. See “First to
Connect Paired Phones” previously in this
section.Switching to Handset or
Hands-Free Mode
To switch between handset or
hands-free mode:
.While the active call is hands-free, touch
the Audio Output option, then touch
Phone to switch to the handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Audio Output option, then
touch Car Speakers to switch to the
hands-free mode.
Making a Call Using Contacts
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation
and that the phone is set to allow the
sharing of contacts over Bluetooth with the
vehicle. Verify the cell phone supports this
feature and that the phone is set to allow
the sharing of contacts over Bluetooth with
the vehicle..
The Contacts menu accesses the phone book
stored in the cell phone. To make a call using the Contacts menu:
1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Contacts.
3. There are two methods to search for contacts:
.Search bar –Touch the search icon
on the top right of the Phones
window and type the name or
number of the contact on the
keyboard. Search results will be
displayed corresponding to the user
input. Touch the name to call.
.Scroll –Touch the list and scroll,
or use the scrollbar on the left side
of the Phones window. Touch the
name to call.
Making a Call Using the Recents Menu
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Recents menu:
1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Recents.
3. Touch the name or number to call.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
178 Infotainment System
About
Shows the infotainment system software
information.
Return to Factory Settings
Allows resetting the infotainment system
settings in the vehicle.
Apps
The menu may contain the following:
Android Auto
Allows interacting directly with a mobile
device on the infotainment display. See
Apple CarPlay and Android Auto (Base
Radio)0174 orApple CarPlay and Android
Auto (Uplevel Radio) 0175.
Apple CarPlay
This feature allows you to interact directly
with your mobile device on the infotainment
display. See Apple CarPlay and Android Auto
(Base Radio) 0174 orApple CarPlay and
Android Auto (Uplevel Radio) 0175.
Audio
Adjusts different audio settings.
Phone
Adjusts different phone settings.
Vehicle
The menu may contain the following:
Rear Seat Reminder
Allows for a chime and a message when the
rear door has been opened before or during
operation of the vehicle.
Buckle to Drive
This feature can prevent shifting out of Park
when the driver, and if applicable the front
passenger, seat belt is not buckled. See
Buckle To Drive 053.
Climate and Air Quality
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings.
Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings. Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Power Assist Steps
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.
Teen Driver
See
Teen Driver 0180.
Settings (Uplevel Radio)
Certain settings can be managed in the
Owner Center sites when an account is
established, and may be modified if other
users have accessed the vehicle or created
accounts. This may result in changes to the
security or functionality of the infotainment
system. Some settings may also be
transferred to a new vehicle, if equipped. For
instructions, in the U.S. see
my.chevrolet.com or in Canada see
mychevrolet.ca or monchevrolet.ca.