Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
Vehicle Care 387
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the vehicle is equipped with car wash
mode and has 12-volt battery power, refer
to“Car Wash Mode” underAutomatic
Transmission 0215 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead and/or the
engine will not start, the vehicle will not
move. Try to jump start the vehicle. Refer
to Jump Starting - North America 0383
and if the jump start is successful, retry
the “Car Wash Mode” procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the non-rolling
tires to prevent vehicle damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull the
vehicle onto a flatbed car carrier from a flat
road surface. Do not use these attachment
points to pull the vehicle from snow, mud
or sand.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as a
motor home. The two most common types of recreational vehicle towing are dinghy
and dolly towing. Dinghy towing is towing
the vehicle with all four wheels on the
ground. Dolly towing is towing the vehicle
with two wheels on the ground and two
wheels on a dolly.
Follow the tow vehicle manufacturer’s
instructions. See your dealer or trailering
professional for additional advice and
equipment recommendations.
Here are some important things to consider
before recreational vehicle towing:
.Before towing the vehicle, become
familiar with the local laws that apply to
recreational vehicle towing. These laws
may vary by region.
.What is the towing capacity of the
towing vehicle? Be sure to read the tow
vehicle manufacturer's recommendations.
.What is the distance that will be
traveled? Some vehicles have restrictions
on how far and how long they can tow.
.Is the proper towing equipment going to
be used? See your dealer or trailering
professional for additional advice and
equipment recommendations.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/25/22
Customer Information 415
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. If available, diesel fuel delivery
may be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/25/22
OnStar 423
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-16416971) - 2023 - CRC - 4/25/22
Index 435
High-Speed Operation . . . . . . . . . . . . . . . . . . . 359
HillDescent Control (HDC) . . . . . . . . . . . . . . . . . 227
Descent Control Light . . . . . . . . . . . . . . . . . . . 117
Hill and Mountain Roads . . . . . . . . . . . . . . . . 202
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 225
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Seat Belts Properly . . . . . . . . . .53
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186, 189
I
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 209
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 118
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Indicators Warning Lights and Gauges . . . . . . . . . . . . 101
Infants and Young Children, Restraints . . . . . 71
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 418
Infotainment Using the System . . . . . . . . . . . . . . . . . . . . . . 146
Infotainment System . . . . . . . . . . . . . . . . . . . . .421 Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Inspection Multi-Point Vehicle . . . . . . . . . . . . . . . . . . . . 402 Instrument Cluster . . . . . . . . . . . . . . . . . . .102, 104
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Instrument Panel Overview . . . . . . . . . . . . . . . . .5
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2, 143
J
Jump Starting - North America . . . . . . . . . . . . . . . 383
K
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Operation . . . . . . . . . . . . . . . . . . . . . . . 8
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 354
LampsDaytime Running (DRL) . . . . . . . . . . . . . . . . 138
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 136
Exterior Lamps Off Reminder . . . . . . . . . . . 137
Exterior Lighting Battery Saver . . . . . . . . 142
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
High/Low Beam Changer . . . . . . . . . . . . . . 138
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Lamps (cont'd)
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . . . . . 280
Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . . . . 283
Keep Assist Light . . . . . . . . . . . . . . . . . . . . . . . 117
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . .55
LATCH System
Replacing Parts after a Crash . . . . . . . . . . . 82
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Illumination Control . . . . . . . . . . . . . . . . . . . 140
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 112
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Automatic Emergency Braking (AEB) Disabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Brake System Warning . . . . . . . . . . . . . . . . . 115
Charging System . . . . . . . . . . . . . . . . . . . . . . . 113
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114