2023 CHEVROLET SUBURBAN profile

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16416971) - 2023 - CRC - 4/26/22
Infotainment System 161
There is no sound from the headphones
with the indicator light on :Make sure the
headphones have sufficient charge. Plug the
headphones to a USB-C port to charge.
Check to see if headphones are paired to the
screens. Make sure that you are listening in
to the correct screen by pressing the
channel select button.
If the steps above do not work, then unpair
the headphones from the RSI screens, turn
the headphones off, turn them back on and
attempt to pair them. See pairing
procedures for the Bluetooth headphone
previously in this section.
Video Distortion
Video distortion can occur when operating
cellular phones, scanners, CB radios, Global
Positioning Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the video
player when operating one of these devices
in or near the vehicle.
Navigation
Using the Navigation System
The Navigation software is provided by
Google Maps. The information provided in
this section is a general overview and is
subject to change. For the latest functional
information, see g.co/mapsincar.
Accept the Terms and Conditions to use.
Internet Connectivity
Google Maps relies on a subscription data
plan for full functionality, including
availability of offline maps. With an
applicable connected services plan, Google
Maps can be used offline when driving
through connectivity dead zones by
auto-downloading offline maps prior to
going offline.
Profiles
Sign in to a Google Account for personalized
service. Information available in the Google
Account will be shown.
To log into a profile, see Accounts under
Settings (Base Radio) 0177 or
Settings (Uplevel Radio) 0178. Voice Assistant
If equipped, Google Maps can be controlled
by voice commands, see Google Assistant
under
Voice Recognition 0164.
Language and Units
To change the language, see Settings (Base
Radio) 0177 orSettings (Uplevel Radio)
0 178.
To change the units, see Instrument Cluster
(Base Level) 0102 or
Instrument Cluster (Uplevel) 0104.
Mute Settings
During active route guidance, Google Maps
can give audible voice directions, traffic
alerts, or can be muted. In the Google Maps
app, touch Settings, then Mute settings to
access the options. Alternatively, audible
voice directions and traffic alerts can be
muted by touching the sound icon on the
turn card during active navigation.
Compass
The Google Maps orientation can be
changed between the direction currently
traveling and pointing North. Touch the
compass to switch between these options.

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166 Infotainment System
“Find a ”:Find and
initiate navigation to a POI in the command
in the command.
“Add on my way” :Adds a
way-point to the current route.
“Take me home” :Starts navigation to
Home location set in Google maps.
Onboard Vehicle Commands
These commands can be used to adjust
vehicle temperature, control window
defrosters and obtain fuel information.
“Turn on the A/C” :Turns on the air
conditioning.
“How much gas do I have left” :Find out
how much fuel your vehicle has left.
“Set temperature to
degrees” :Set to a specific temperature
inside your vehicle.
Phone Assistant Voice Recognition
While a device is connected via Bluetooth,
Android Auto, or CarPlay, press and hold
g
on the steering wheel controls to pass
through and launch the Voice Assistant on
the connected mobile phone (e.g, Google
assistant, Siri, etc.).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices to:
.Place and receive calls in a
hands-free mode.
.Share the device’s address book or
contact list with the vehicle.
.Stream audio (music, podcasts).
.Notify receipt of text messages.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the system. The system can be used while the
ignition is on or in accessory mode. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
Online
Account 0413 for more information about
compatible mobile devices.
Controls
Use the controls on the infotainment display
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g: Press and release to answer incoming
calls on your connected Bluetooth mobile
device. Press and hold for mobile device
assistant.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0146.

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vehicle guidance mode is selected.
Standard Guidance Lines show
current and intended vehicle path.
.Hitch Guidance Line is available in
Rear Standard View when the
Trailering Guidance mode is
selected. Hitch Guidance displays a
single centered guidance line on
the infotainment display to assist
with aligning the vehicle’s hitch
with a trailer coupler. Align the
Hitch Guidance Line with the
trailer coupler by continuously
steering the vehicle to keep the
guidance line centered on the
coupler when backing. Park Assist
overlays will not display when the
Hitch Guidance Line is active.
.Rear Trailer Guidance Lines are
available in the Rear Trailer View
when the Trailering Guidance
mode is selected and the rear
trailer camera calibration has been
successfully completed. Rear Trailer
Guidance Lines show the intended
path (yellow) and the current path
(blue) of the trailer. The current
path guidance lines will converge
with the intended path guidance
lines.
7. Interior Trailer View
Displays a view of the interior of the
trailer. The feature is available when a
trailer is connected. The feature
requires user installation of an
accessory trailer camera on the
interior of the trailer per the accessory
trailer camera installation instructions
(see your dealer for accessory trailer
camera(s) and information). To view,
select Interior Trailer View on the
infotainment display when the Camera
App is active. To access this view
when in a forward gear above
12 km/h (8 mph), select CAMERA on
the infotainment display and select
Interior Trailer View. The view will
close after 8 seconds and can be
closed early by selecting X, Home
or Back.
8. Transparent Trailer View
Displays a view that allows the driver
to virtually“see through” the trailer.
The feature is available when a
compatible trailer is connected, a valid
profile is selected and the vehicle is
not in Reverse. The feature requires
user installation of an accessory trailer
camera on the rear exterior surface of
the trailer per the accessory trailer camera installation instructions (see
your dealer for accessory trailer
camera(s) and information). To view,
select Transparent Trailer View on the
infotainment display when the Camera
App is active. To access this view
when in a forward gear above
12 km/h (8 mph), select CAMERA on
the infotainment display and select
Transparent Trailer View. The view can
be closed by selecting X, Home
or Back.
When the system is calibrated and
trailer position is known one of three
views will be shown; Transparent
Trailer View, Left Transparent Trailer
View or Right Transparent Trailer
View. The Transparent Trailer View is
shown when the position of the trailer
is relatively straight behind the
vehicle. The Left or Right Transparent
Trailer view is shown when the
position of the trailer is too far to the
left or right. When the system is not
calibrated or trailer position is not
known the Transparent Trailer
Picture-in-Picture View will be shown.

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266 Driving and Operating
9. Rear Trailer Views
.Rear Trailer View
Displays a view of the area behind
the trailer when a trailer is
connected. The feature requires
user installation of an accessory
trailer camera on the rear exterior
surface of the trailer per the
accessory trailer camera
installation instructions (see your
dealer for accessory trailer
camera(s) and information). To
view, select Rear Trailer View on
the infotainment display when the
Camera App is active. To access
this view when in a forward gear
above 12 km/h (8 mph), select
CAMERA on the infotainment
display and select Rear Trailer
View. The view can be closed by
selecting X, Home or Back.
.Rear Side View with Available
Articulation Functionality
Displays a rearward split view of
the left and right sides of the
vehicle and trailer, when a trailer is
connected. The view will
automatically pan to show more of
the left or right side based on theposition of the trailer when a
compatible profile is configured
and selected via the Trailering App.
To view, select Rear Side View with
Available Articulation Functionality
on the infotainment display when
the Camera App is active. To access
this view when in a forward gear
above 12 km/h (8 mph), select
CAMERA on the infotainment
display and select Rear Side View
with Available Articulation
Functionality. The view can be
closed by selecting X, Home
or Back.
.Picture-in-Picture Side View
Displays a rearward split view of
the left and right sides of the
vehicle and trailer with an overlay
view of the area behind the trailer
when a trailer is connected. The
feature requires user installation of
an accessory trailer camera on the
rear exterior surface of the trailer
per the accessory trailer camera
installation instructions (see your
dealer for accessory trailer
camera(s) and information). To
view, select Picture-in-Picture Side
View on the infotainment displaywhen the Camera App is active. To
access this view when in a forward
gear above 12 km/h (8 mph), select
CAMERA on the infotainment
display and select Picture-in-Picture
Side View. The view can be closed
by selecting X, Home or Back.
Additional Views and Alerts
.Turn Signal Activated Views
Displays a rearward view of the left or
right side of the vehicle and trailer when
a trailer is connected. Views are provided
based on turn signal activation with the
right-side view being shown when the
right turn signal is active and the left side
view being shown when the left turn
signal is active. The feature can be
enabled or disabled. To view available
settings from the infotainment screen,
touch Settings > Vehicle > Collision/
Detection Systems. The view can be
closed early by selecting X, Home or Back.
A Trailer Length Indicator Overlay is
available in the Turn Signal Activated
Views when the trailer is relatively
straight behind the vehicle and a
compatible profile is configured and
selected via the Trailering App. The
overlay will not be visible when the

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position of the trailer is too far to the left
or right. The overlay can be enabled or
disabled. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Collision/Detection Systems.
.Jack-Knife Detection and Alert
The vehicle may be equipped with
Jack-Knife Detection. The system will track
the position of the trailer relative to the
vehicle. As the front of the trailer
approaches the rear of the vehicle, a
warning or an alert will be displayed.
A warning indicates to the driver to
proceed with caution, an alert indicates
that a collision is imminent. Based on
vehicle equipment and user settings, the
visual warning or alert may be
accompanied by audible or safety alert
seat notifications. To view available
settings from the infotainment screen,
touch Settings > Vehicle > Collision/
Detection Systems.
.Trailer Angle Indicator
The vehicle may be equipped with a
Trailer Angle Indicator. The Trailer Angle
Indicator gives the driver a visual
representation of the trailer’s positionrelative to the vehicle. (Available only in
Reverse, Guidelines On, Rear Trailering
Views).
{Warning
Use Hitch Guidance only to help back the
vehicle to a trailer hitch or, when
traveling above 12 km/h (8 mph), to
briefly check the status of your trailer. Do
not use for any other purpose, such as
making lane change decisions. Before
making a lane change, always check the
mirrors and glance over your shoulder.
Improper use could result in serious
injury to you or others.
HD Surround Vision with Trailer Camera
Provisions
If equipped, this feature provides additional
views to aid in trailering/towing. The
system shows multiple views in the
infotainment display using five cameras
mounted around the vehicle and up to two
additional accessory cameras that can be
mounted on or in a trailer. The front camera
is in the grille under the front emblem, the
side cameras are on the bottom of the
outside mirrors, the rear camera is in the
tailgate handle and the bed camera is mounted on the rear of the cab.
Additionally, up to two accessory cameras
can be mounted to the rear and/or interior
of the trailer. See your dealer for accessory
trailer cameras. To access, touch CAMERA on
the infotainment display or shift to
R (Reverse). To return to the previous screen
when not in reverse, touch the Home or
Back buttons on the infotainment display.
Certain trailer views require a compatible
trailer profile be configured and selected.
A compatible trailer is a box type trailer
(cargo, camper, etc.) with a conventional
hitch.
Available camera views:
.Front/Rear Standard View
.Front/Rear Top-Down View
.Front/Rear Side View
.Hitch View
.Rear trailer View
.Rear Side view with a available
articulation functionality
.Picture-in-Picture Side View
.Interior Trailer View
.Transparent trailer View
.Surround View
.Guidance Lines

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268 Driving and Operating
.Hitch Guidance
Surround Vision (360 Degrees)
If equipped, the Surround Vision system can
display various views surrounding the
vehicle in the infotainment display using
four cameras mounted around the vehicle.
The front camera is in the grille under the
front emblem, the side cameras are on the
bottom of the outside mirrors, and the rear
camera is in the tailgate handle.
The Surround Vision system can be accessed
by selecting CAMERA in the infotainment
display or when the vehicle is shifted into
R (Reverse). To return to the previous screen
sooner, when not in R (Reverse), press the
Home or Back button on the infotainment
system, shift into P (Park), or, while in D
(Drive), reach a vehicle speed of
approximately 12 km/h (8 mph).
Available camera views:
.Front/Rear Standard View
.Front/Rear Top-Down View
.Front/Rear Side View
.Hitch View
.Surround View
.Guidance Lines
.Hitch Guidance Troubleshooting
The Transparent Trailer calibration may take
longer than expected or not calibrate if:
.The vehicle is driven too fast during
calibration. Speed should be maintained
below 50 km/h (31 mph).
.The vehicle is not driven straight during
calibration. Steering should be maintained
as straight as possible, excessive steering
during calibration may extend
calibration time.
.The calibration is attempted in low light.
Calibration should be attempted when
there is enough light.
.The calibration is attempted during
adverse weather conditions. Calibration
during conditions such as snow or heavy
rain should be avoided.
.The road surface is not ideal for
calibration. Calibration should be
attempted on an alternate road surface.
.The accessory trailer cameras are
swapped at the hitch connector. Ensure
that the camera mounted to the rear of
the trailer is connected to the rear trailer
camera input.
.The accessory trailer camera is mounted,
angled or rotated outside of the defined
mounting location (see camera
installation instructions).
Distortion may be observed in the calibrated
Transparent Trailer View if:
.The accessory trailer camera is mounted,
angled or rotated outside of the defined
mounting location (see camera
installation instructions).
The Transparent Trailer icon may appear
grayed out if:
.A compatible trailer profile is not
configured or a non-compatible trailer
profile is selected.
.The vehicle is in R (Reverse).
.The trailer is not connected.
.The accessory rear trailer camera is not
connected or connected to the incorrect
input.
The preview may not be provided or the
wrong preview may be provided if:
.The accessory cameras are not recognized.
Ensure that the accessory camera(s) are
connected and power cycle the vehicle.

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Always know the maximum speed rating for
the trailer tires before driving. This may be
significantly lower than the vehicle tire
speed rating. The speed rating may be on
the trailer tire sidewall. If the speed rating is
not shown, the default trailer tire speed
rating is 105 km/h (65 mph).
Trailering App
Trailer Lights App
If equipped, the Trailer Lights App is on the
home page of the infotainment screen.
Touch Start to cycle the trailer lamps on and
off to determine if they are working. The
test follows this sequence:1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds. 6. Steps 2–5 repeat for approximately
one minute and 45 seconds, or until the
test deactivates.
Touch Stop to stop the test. The test will
automatically end after one minute and
45 seconds.
The sequence deactivates when any of the
following occur:
.The vehicle is turned off.
.The transmission is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning lights are activated.
Trailering App
If equipped, the Trailering App is on the
home page of the infotainment screen.
If equipped, this feature allows profiles for
connected trailers to be created to view
status, to store and track trailer usage
information, and to set up towing assist
features.
The Trailering App welcome page will appear
when the Trailering App is opened for the
first time from the Home Page. When a trailer is electrically connected and
a trailer profile has not been created, there
will be an option to create a profile, use a
guest profile, or select Accessory/No trailer.
When a trailer is electrically connected and
after a Trailer Profile has been created, the
trailer detection pop-up will appear with a
list of all of the custom Trailer Profiles made
on the vehicle. To load an existing Trailer
Profile, select one of the Trailer Profiles
listed, or load the Guest Trailer Profile by
selecting GUEST TRAILER. Touching
Accessory/No trailer will select Accessory/No
trailer as the active Trailer Profile and will
dismiss the pop-up. Shifting the vehicle from
P (Park) selects Guest Trailer as the active
Trailer Profile and will dismiss the pop-up.
Create a Trailer Profile
Touch Add Trailer on the trailer detection
pop-up or touch + Add Trailer in the
Trailering App.
Follow on-screen instructions to set up
profile.
After a profile is created, set up for
additional features may become available,
such as Tow/Haul mode reminder, Trailer
Tire Pressure Monitoring System,
maintenance reminders, or towing assist.

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Import a Trailer Profile
Touch Import on the trailer detection pop-up
or touch Import in the Trailering App.
Follow on-screen instructions to import
profile.
After a profile is imported, it can be selected
from the trailer list. If equipped, the Tow/
Haul mode reminder, Brake Gain Setting,
and Trailer Tire Pressure sensor learning do
not import.
Trailer Feature Setup
Tow/Haul Mode Reminder
To turn the Tow/Haul Mode Reminder
setting on, touch Yes. To turn it off,
touch No.
Trailer Tire Pressure Setup
If the Trailer Tire Pressure Monitoring
System (TTPMS) is detected, touch the Tire
Pressure Monitoring icon to set up tire
pressure monitoring.
The trailer tire pressure sensors transmits up
to 7 m (23 feet) from the hitch receiver of
the vehicle.
A trailer must be electrically connected to
the vehicle before starting the
sensor-to-vehicle learn process.After selecting Start from the Learn Sensors
screen, use the Tool Method or the Manual
Method (described below) to learn each tire
sensor, during which the current tire number
will be highlighted.
Each sensor has a maximum of two minutes
to learn. After a sensor is learned, a
checkmark appears next to the tire, the
vehicle horn will sound, the vehicle’s brake
lamps will flash, and all working trailer
lamps will flash. It then moves to the next
sensor.
To cancel the process, touch Stop.
The recommended tire pressure must be
entered for the trailer tires. This allows the
vehicle to alert when the tire pressure is
high or low.
TTPMS must learn the location of the
installed tire sensors to show correct air
pressure and temperature for each tire. To
set up, use one of the following options or
see a tire or trailer dealer for service. The
learning process must be repeated when the
trailer tires are rotated or replaced.
Tool Method: A TTPMS activation tool can
be purchased separately to learn the sensor
locations.
Manual Method: Without the tool, the air
pressure can be increased or decreased in
each tire for 10 seconds. Do not exceed the
maximum inflation pressure found on the
tire sidewalls. Make sure to re-adjust tire
pressure to the recommended level when
the process is complete.
Sensor Learning Steps
To complete the sensor-to-vehicle learn
process:
1. Touch Start on the Learn Sensors screen. The horn chirps twice and the Learning
Active screen appears on the
infotainment display.
2. Start with the driver side front trailer tire.
3. Activate the tool near the valve stem or adjust the air pressure of this tire until
the horn chirps and all working vehicle
and trailer lights flash.
The process stops without saving the
sensor locations if this step takes more
than two minutes.
4. Move to the next tire and repeat Step 3 for each sensor. The horn chirps twice
when all sensors are completed.
5. Return to the vehicle to complete the setup.