2023 CHEVROLET SILVERADO 2500 navigation system

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
126 Instruments and Controls
While in the Info Page Options menu, the
info pages can be restored to the default
factory settings by pressing and holding
K
on the left steering wheel controls and the
thumbwheel on the right steering wheel
controls at the same time.
Speed :Shows the vehicle speed in either
kilometers per hour (km/h) or miles per
hour (mph). The vehicle odometer is also
shown on this page. If equipped, press the
thumbwheel to open the menu and select to
display speed limit signs.
Speed limit signs in your vehicle display
may vary from actual road speed depending
on the version of your current
navigation map.
Trip 1 or Trip 2, and Average Fuel
Economy : Shows the current distance
traveled, in either kilometers (km) or
miles (mi), since the trip odometer was last
reset.
The Average Fuel Economy display shows
the approximate average liters per
100 kilometers (L/100 km), kilometers per
liter (km/L), or miles per gallon (mpg). This
number is calculated based on the value
recorded since the last time this menu item
was reset. This number reflects only the approximate average fuel economy that the
vehicle has right now, and will change as
driving conditions change.
Press the thumbwheel while this display is
active to reset the trip odometer and the
average fuel economy.
Fuel Range :
Shows the approximate
distance the vehicle can be driven without
refueling. LOW will be displayed when the
vehicle is low on fuel. The fuel range
estimate is based on an average of the
vehicle's fuel economy over recent driving
history and the amount of fuel remaining in
the fuel tank.
Timer : This display can be used as a timer.
To start the timer, press the thumbwheel
while this display is active. The display will
show the amount of time that has passed
since the timer was last reset. To stop the
timer, press the thumbwheel briefly while
this display is active and the timer is
running.
Press the thumbwheel while this display is
active to reset the timer.
Oil Life : Shows an estimate of the oil's
remaining useful life. If REMAINING OIL LIFE
99% is displayed, that means 99% of the
current oil life remains. When the remaining oil life is low, the
CHANGE ENGINE OIL SOON message will
appear on the display. The oil should be
changed as soon as possible. See
Engine Oil
0 311. In addition to the engine oil life
system monitoring the oil life, additional
maintenance is recommended. See
Maintenance Schedule 0392.
The Oil Life display must be reset after each
oil change. It will not reset itself. Do not
reset the Oil Life display at any time other
than when the oil has just been changed.
It cannot be reset accurately until the next
oil change. To reset, see Engine Oil Life
System 0313.
Tire Pressure : Shows the approximate
pressures of all four tires. Tire pressure is
displayed in either kilopascal (kPa) or in
pounds per square inch (psi). If the pressure
is low, the value for that tire is shown in
amber. See Tire Pressure Monitor System
0 350 and
Tire Pressure Monitor Operation 0351.
Air Filter Life : Shows an estimate of the
engine air filter’s remaining useful life and
the state of the system. Engine Air Filter Life
95% means 95% of the current air filter life
remains. Messages will display based on the
engine air filter life and the state of the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
148 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Steering Wheel Controls . . . . . . . . . . . . . . . 151
Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Software Updates . . . . . . . . . . . . . . . . . . . . . . 154
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 154
HD Radio Technology . . . . . . . . . . . . . . . . . . 156
Radio Data System (RDS) . . . . . . . . . . . . . . 157
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 157
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 157
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 158
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 158
Audio Players
Avoiding Untrusted Media Devices . . . . . 158
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 161
Navigation
Using the Navigation System . . . . . . . . . . 162
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Navigation Symbols . . . . . . . . . . . . . . . . . . . 165
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Global Positioning System (GPS) . . . . . . . 172
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 172Problems with Route Guidance . . . . . . . . 172
If the System Needs Service . . . . . . . . . . . 173
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 173
Database Coverage Explanations . . . . . . . 173
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 173
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 178
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Apple CarPlay and Android Auto . . . . . . . 183
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
152 Infotainment System
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the
Phone main page. SeeBluetooth (Overview)
0 178 or
Bluetooth (Pairing and Using a Phone) 0179.
Nav
If equipped, touch the Nav icon to display
the navigation map. See Using the
Navigation System 0162.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0184.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0183.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0183.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using in-vehicle apps
requires Internet connectivity which can be
accessed with a data plan through the
vehicle’s built-in 4G LTE Wi-Fi hotspot,
if equipped, or a compatible mobile device
hotspot. On most mobile devices, activation
of the Wi-Fi hotspot is in the device’s Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.
Availability of apps and connectivity varies
by vehicle, conditions, and location. Data
plan rates apply. Features are subject to
change. For more information, see
www.my.chevrolet.com/learn.
OnStar Services
If equipped, touch the OnStar Services icon
to display the OnStar Services and Account
pages. See
OnStar Overview 0420.
Camera
If equipped, touch the Camera icon to access
the camera application. See Assistance
Systems for Parking or Backing 0253.
Shortcut Tray
The shortcut tray is near the bottom of the
display. It shows up to four applications.
Infotainment Display Features
Infotainment display features show on the
display when available. When a feature is
unavailable, it may gray out. When a
feature is touched, it may highlight.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
162 Infotainment System
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth:1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0154.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback. All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.chevrolet.com/learn.
Navigation
Using the Navigation System
If equipped, launch the Nav application by
touching the Nav icon on the Home Page or
on the shortcut tray near the bottom of the
infotainment display.
When the Nav application is launched for
the first time, a product walkthrough is
available. Use of the feature requires the
Terms and Conditions and the Privacy statement to be confirmed. If available and
signed into a profile, it is also suggested to
enable and confirm Predictive Navigation.
Predictive Navigation (If Equipped)
If Predictive Navigation is available and
confirmed, this feature learns preferences by
remembering where the vehicle has been.
It uses the locations and navigation history
to personalize routes and results.
Predictive Navigation may learn elements
such as:
.Personalized routes based on preferred
streets.
.Search results that provide best matches
at the top of the list.
.Predictive traffic.
.Local map content updating.
Predictive Navigation can also be enabled or
disabled at a later time by touching
A
(Options). While in Options, touch Settings,
then Map and Navigation Settings, and then
Predictive Navigation. See Settings0184.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Infotainment System 163
Navigation Map View
After opening the Nav application for the
first time, the application will always open
in full map view displaying the vehicle’s
current location. When the vehicle is
stopped, the search bar will appear along
the top of the navigation map view.
Manually close the search bar by touching
z. When the vehicle is moving, the}(Search) icon will replace the search bar to
maximize the full map view.
Destination Card Preferences
From the Nav application, set up Home and
Work addresses to enable one-touch
navigation. To set up Home and Work
addresses, touch
Aand select Settings,
then Map and Navigation Settings, and then
Destination Card Preferences. Show My Places on Map should be on by default.
Select and enter Home and/or Work address
and save.
If the vehicle’s system is not signed into a
customized profile, the current location icon
uses a generic symbol. Once signed into a
customized profile, the current location
symbol will show a customized icon. See
Navigation Symbols
0165.
Map and Navigation Settings
Touch
Awhile in the map view to display
options. The following may display:
.3D Heading Up, 2D Heading Up, 2D North
.Show on Map
.Traffic Events (available with OnStar
Connected Navigation)
.Settings
.Edit Destination (if a route has been set)
.Avoid on Route (if a route has been set)
Touch Settings to view Map and Navigation
Settings. The following may display:
.Destination Card Preferences
.Map Preferences
.Route Preferences
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Fuel Grade Preferences
.Manage History
.Predictive Navigation: See “Predictive
Navigation (If Equipped)” previously in
this section.
.About
To exit a list, touch
zin the top right
corner to return to the main map view.
Make sure to set up preferences before
setting a destination and starting active
guidance.
Map Preferences
Touch to choose between basic map feature
configurations:

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
164 Infotainment System
Map Colors
.Auto–Touch to automatically change
modes based on lighting conditions.
.Day (Light)
.Night (Dark)
3D Landmark (Default is On) : Touch On or
Off. When turned on, the system will
display all 3D Landmarks on the map
depending on the zoom level.
3D Building (Default is Off) : Touch On or
Off. When turned on, the system will
display all of the possible 3D building shapes
on the map depending on the zoom level.
Show Terrain in 3D (Default is Off) :
If equipped, touch On or Off. When turned
on, the system will display terrain
information on the map in 3D view.
Auto-Zoom (Default is On) : Touch On or
Off. When turned on, the system will
automatically adjust the zoom level when
the vehicle is approaching a turn. After the
turn is completed, the system automatically
brings the zoom back to the originally set
level. If the vehicle is approaching a turn
with the next turn occurring shortly after,
the Auto-Zoom will remain on until both
turns are completed. Route Preferences
Touch to access the Route Preferences. The
choices are:
.Preferred Route
–Choose from two
different route options: Fastest or
Eco-Friendly.
‐ Fastest would be the route with the
shortest drive time.
‐ Eco-Friendly would be the most
fuel-efficient route.
.Avoid on Current Route –Choose any of
the road features to avoid while on route:
‐ Highways
‐ Unpaved Roads
‐ Ferries
‐ Carpool Lanes
‐ Toll Roads
‐ Tunnels
‐ Country Borders
Navigation Voice Control
Touch to access the voice control setting
display.
.Navigation Volume –To adjust the
volume level, touch the up and down
arrows. If the voice guidance prompt is being heard, volume can also be adjusted
using the knob on the center stack or the
volume switch on the steering wheel.
.Navigation Voice Prompt Level during a
Call. Options available are:
‐
Full Prompt (Selected by default)
‐ Tone Only
‐ None
Traffic Events (If Equipped)
This feature provides a list of events that
are on the route or nearby. Touch
Aand
then select Traffic Events. An OnStar
connected Navigation service plan is
required.
Traffic Preferences (If Equipped)
While in Map View, touch
A, then Settings
and then Map and Navigation Settings to
access Traffic Preferences. When Show
Traffic on Map is turned on, the feature
provides an overview of the traffic flow
using different coded colors. The following
options are available for rerouting:
.Auto Reroute to Better Route –The
system will automatically reroute if the
system detects there is a traffic issue
ahead.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Infotainment System 165
.Ask Before Rerouting (Default)–If the
system detects there is a traffic issue
ahead, it will display a pop-up with
details about the issue. Choose to reroute
or cancel the alert.
.Never Search for Better Route –The
system will not check for a better route
until one of the above options is selected.
Alert Preferences
Set alerts on or off during both inactive and
active guidance views. The following alerts
may be available:
.Road Safety Alerts –Touch to display
upcoming School Zones.
.Traffic Camera Alerts
Manage History
Touch Manage History to access the History
options:
.Clear Recent Destinations –Touch\to
clear the recent destinations.
.Clear Search History –Touch\to clear
the search history.
About
Touch to display software information,
such as:
.Telenav Terms and Conditions
.Telenav Privacy Statement
.Navigation Version
Maps
The Nav application requires a map database
to run. It is stored on an SD card that is
connected to the infotainment system. If the
map database is not available, a missing SD
card error message will be displayed.
SD Card Error Messages
The SD card only works for one unique
vehicle. The SD card must pass
authentication verification to be used for
that specific vehicle. Do not remove SD card
while the ignition is on.
Potential error scenarios and messages
include:
.The SD card has initialized for the first
time: “Once initialized, this SD card can
only be used for navigation in this
vehicle.” Make sure the SD card switch is
in an upward position.
.The SD card is not working properly: “SD
card is not functioning properly.
(Error Code).”
.The SD card is not paired with the
existing system: “This Nav SD card is not
valid in this vehicle for navigation. See
Owner’s Manual for more detail or visit
your dealer. (Error Code).”
.The SD card has been removed from the
slot: “SD card has been removed. (Error
Code).” Make sure the Nav SD card is in
the slot.
Touch Continue to resume after the
initialization error message. For the other
messages, touch OK to return to the
Home Page.
If any errors continue, see your dealer.
Navigation Symbols
Following are the most common symbols
that may appear in the Nav application.
This indicates the vehicle’s current location
and direction on the map.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
166 Infotainment System
This is the vehicle’s current location icon
during inactive guidance mode. Once a user
profile is created, the current location icon
can be customized.
This icon indicates the vehicle’s current
location and direction on the map.
The destination pin marks the location of
the final destination. Touch the pin to view
the destination address or to add it or
remove it from the Favorites list. Hide the
information by touching the pin one more
time. It will automatically time out if no
action is taken.
If equipped, smart Points of Interest (POIs)
are places of interest for parking and gas
stations.
The progress bar provides an overview of
the route progress and may show traffic and
incidents along the way. As the route
proceeds, the vehicle icon moves up the bar.
Touch the icon to zoom out on the map and
view the entire route. Touch it again to
return to the previous view.
View the drive time by touching the
estimated time of arrival (ETA).Current Location
When the vehicle is parked and not in a
Navigation session, the user icon is centered
on the map view, highlighting the current
location.
Destination
Receiving Destination Directions from
Different Sources
Destinations can be received or transferred
from different sources to the Nav application
for route guidance. If equipped, some of
these sources may include:
.Navigation from search results.
.OnStar Advisor destination download.
.An address from the Contacts list.
.An application on the smartphone that
can send destinations to the vehicle.
.An application downloaded to the vehicle
such as OnStar Services that can send
destinations to the navigation system.
Waypoints
Add up to five waypoints, which are
additional destinations, along the route. To
add an additional stop or waypoint:
1. From active guidance, touch
}.