Silverado
2500 HD/3500 HD Owner’s Manual
20222022 Silverado 2500 HD/3500 HD
Operating, servicing and maintaining a passenger
vehicle or of-highway motor vehicle can expose
you to chemicals including engine exhaust, carbon
monoxide, phthalates, and lead, which are known
to the State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your
vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
84767841 A
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United States and Canada
Connected Services1-888-4-ONSTAR
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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . . . . . . 46
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Instruments and Controls . . . . . . . . . . . . . . 100
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Infotainment System . . . . . . . . . . . . . . . . . . . 148
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . 202
Driving and Operating . . . . . . . . . . . . . . . . . 209
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Service and Maintenance . . . . . . . . . . . . . . . 391
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 405
Customer Information . . . . . . . . . . . . . . . . . 409
Reporting Safety Defects . . . . . . . . . . . . . . . 417
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Connected Services . . . . . . . . . . . . . . . . . . . . . 425
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, SILVERADO, and Z71
are trademarks and/or service marks of
General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes subsequent to the printing of this owner’s
manual, including changes in standard or
optional content.
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Litho in U.S.A.
Part No. 84767841 A First Printing©2021 General Motors LLC. All Rights Reserved.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
2 Introduction
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.” Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Introduction 5
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0249.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0240.
Driver Mode Control 0249 (If Equipped).
2. Air Vents 0207.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0143.
Windshield Wiper/Washer 0102.
4. Head-Up Display (HUD) 0127 (If
Equipped).
5. Instrument Cluster 0107.
6. Shift Lever. See Automatic Transmission
0 235.
Range Selection Mode. See Manual Mode
0 238.
7. Light Sensor. See Automatic Headlamp
System 0141.
8. Infotainment Controls. See Overview
0 149.
9. Climate Control Systems 0202 (If
Equipped).
Dual Automatic Climate Control System
0 204 (If Equipped).
10. Heated and Ventilated Front Seats 053
(If Equipped). 11.XPark Assist Switch (If Equipped). See
Assistance Systems for Parking or Backing
0 253.
gTraction Control/Electronic Stability
Control 0247.
|Hazard Warning Flashers 0142.
@Lane Departure Warning (LDW) 0268
(If Equipped).
5Hill Descent Control Switch (If
Equipped). See Hill Descent Control (HDC)
0 248.
jPower Assist Steps 031 (If
Equipped).
5Power Release Tailgate (If
Equipped). See Tailgate023.
ADC/AC Switch. See Power Outlets
0 103.
LExpress Window Down Button (If
Equipped). See Power Windows 042.
Tow/Haul Mode 0240 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement. 12. Power Outlet (Alternating Current) (If
Equipped). See Power Outlets0103.
13. Power Outlets 0103.
14. USB Port 0158.
15. Wireless Charging 0104 (If Equipped).
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0281.
17. ENGINE START/STOP. See Ignition
Positions (Keyless Access) 0229 or
Ignition Positions (Key Access) 0227.
18. Steering Wheel Controls 0101 (If
Equipped).
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0124 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0125.
19. Horn 0102.
20. Hood Release. See Hood0308.
21. Steering Wheel Adjustment 0101 (Out
of View).
22. Cruise Control 0250.
Forward Collision Alert (FCA) System
0 263 (If Equipped).
Heated Steering Wheel 0101 (If
Equipped).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
6 Introduction
23. Data Link Connector (DLC) (Out of View).SeeMalfunction Indicator Lamp (Check
Engine Light) 0116.
24. Electric Parking Brake 0245.
25. Fog Lamps 0143 (If Equipped).
Instrument Panel Illumination Control
0 145.
Exterior Cargo Lamps 0144.
Exterior Lamp Controls 0139.
Task Lighting 0144 (If Equipped).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
8 Keys, Doors, and Windows
{Warning
If the key is unintentionally rotated while
the vehicle is running, the ignition could
be moved out of the RUN position. This
could be caused by heavy items hanging
from the key ring, or by large or long
items attached to the key ring that could
be contacted by the driver or steering
wheel. If the ignition moves out of the
RUN position, the engine will shut off,
braking and steering power assist may be
impacted, and airbags may not deploy.
To reduce the risk of unintentional
rotation of the ignition key, do not
change the way the ignition key and
Remote Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and RKE
transmitter, if equipped, are designed to
work together as a system to reduce the
risk of unintentionally moving the key out
of the RUN position. The ignition key has a
small hole to allow attachment of the
provided key ring. It is important that any replacement ignition keys have a small hole.
See your dealer if a replacement key is
required.
The combination and size of the rings that
came with your keys were specifically
selected for your vehicle. The rings are
connected to the key like two links of a
chain to reduce the risk of unintentionally
moving the key out of the RUN position. Do
not add any additional items to the ring
attached to the ignition key. Attach
additional items only to the second ring,
and limit added items to a few essential
keys or small, light items no larger than an
RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may prevent the
key from starting the vehicle. Keep RFID
tags away from the key when starting the
vehicle.
The key is used for the ignition, all door
locks, and the glove box.
If equipped with memory seats, keys 1 and 2
are linked to seating positions of memory 1
or 2. See
Memory Seats 050.
Programming Keys
Follow these procedures to program up to
eight keys to the vehicle.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Keys, Doors, and Windows 11
Other conditions can affect the performance
of the transmitter. SeeRemote Keyless Entry
(RKE) System 010.
/:Press and releaseQ, then immediately
press and hold
/until the turn signal
lamps flash or for at least four seconds. The
engine may be started from outside the
vehicle using the RKE transmitter. See
Remote Vehicle Start 020.
Q:Press to lock all doors.
If enabled, the turn signal lamps may flash
and/or the horn may sound on the second
press to indicate locking has occurred. If enabled, the horn chirps when
Qis
pressed again within three seconds. See
Vehicle Personalization 0131.
Pressing
Qarms the alarm system. See
Vehicle Alarm System 031.
If equipped with remote mirror folding,
pressing and holding
Qfor one second will
fold the mirrors, if enabled. See Vehicle
Personalization 0131.
K:Press once to unlock only the driver
door. If
Kis pressed again within
three seconds, all remaining doors unlock.
The interior lamps may come on and stay
on for 20 seconds or until the ignition is
turned on.
If enabled, the turn signal lamps flash twice
to indicate unlocking has occurred.
If enabled, the exterior lamps may turn on.
See Vehicle Personalization 0131.
Pressing
Kon the RKE transmitter disarms
the alarm system. See Vehicle Alarm System
0 31.
If equipped with remote mirror folding,
pressing and holding
Kfor one second will
unfold the mirrors, if enabled. See Vehicle
Personalization 0131. Press and hold
Kto remotely open the
windows, if enabled. See Vehicle
Personalization 0131.
x:Press twice quickly to release the
tailgate, if equipped.
7: Press and release to initiate the vehicle
locator. The turn signal lamps flash and the
horn sounds three times.
Press and hold
7for more than
three seconds to activate the panic alarm.
The turn signal lamps flash and the horn
sounds repeatedly for 30 seconds. The alarm
turns off when the ignition is turned on or
7is pressed again. The ignition must be off
for the panic alarm to work.
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to this
vehicle will work. If a transmitter is lost or
stolen, a replacement can be purchased and
programmed through your dealer. Each
vehicle can have up to eight transmitters
programmed to it. See your dealer for
transmitter programming.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Keys, Doors, and Windows 13
2. Press and slide the battery down towardthe pocket of the transmitter in the
direction of the key ring. Do not use a
metal object
3. Remove the battery.
4. Insert the new battery, positive side facing up. Replace with a CR2032 or
equivalent battery.
5. Ensure that the silicone mat is correctly positioned with no gaps or wrinkles.
6. Set transmitter button side down on a hard surface and press the other half
straight down to force the halves
together.
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
The Keyless Access system allows for vehicle
entry when the transmitter is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
The RKE transmitter functions may work up
to 60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 010. The key that is part of the RKE transmitter
can be used for all locks.
Remove the key by pressing the button on
the side of the RKE transmitter near the
bottom and pull the key out. Never pull the
key out without pressing the button.
See your dealer if a new transmitter is
needed.
/:
Press and releaseQ, then immediately
press and hold
/until the turn signal
lamps flash or for at least four seconds. The
engine may be started from outside the
vehicle using the RKE transmitter. See
Remote Vehicle Start 020.
Q:Press to lock all doors and the tailgate,
if equipped.
If enabled, the turn signal lamps flash and/
or the horn may sound on the second press
to indicate locking has occurred. If enabled,
the horn chirps when
Qis pressed again
within three seconds. See Vehicle
Personalization 0131.