
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 215
Driving on Hills
Driving safely on hills requires good
judgment and an understanding of what the
vehicle can and cannot do.
{Warning
Many hills are simply too steep for any
vehicle. Driving up hills can cause the
vehicle to stall. Driving down hills can
cause loss of control. Driving across hills
can cause a rollover. You could be injured
or killed. Do not drive on steep hills.
Before driving on a hill, assess the
steepness, traction, and obstructions. If the
terrain ahead cannot be seen, get out of the
vehicle and walk the hill before driving
further.
When driving on hills:
.Use a low gear and keep a firm grip on
the steering wheel.
.Maintain a slow speed.
.When possible, drive straight up or down
the hill.
.Slow down when approaching the top of
the hill.
.Use headlamps even during the day to
make the vehicle more visible.
{Warning
Driving to the top of a hill at high speed
can cause a crash. There could be a
drop-off, embankment, cliff, or even
another vehicle. You could be seriously
injured or killed. As you near the top of a
hill, slow down and stay alert.
.Never go downhill forward or backward
with either the transmission or transfer
case in N (Neutral). The brakes could
overheat and you could lose control.
{Warning
If the vehicle has the two-speed
automatic transfer case, shifting the
transfer case to N (Neutral) can cause
your vehicle to roll even if the
transmission is in P (Park). This is because
the N (Neutral) position on the transfer
case overrides the transmission. You or
someone else could be injured. If leaving
the vehicle, set the parking brake and
shift the transmission to P (Park). Shift
the transfer case to any position but
N (Neutral).
.When driving down a hill, keep the
vehicle headed straight down. Use a low
gear because the engine will work with
the brakes to slow the vehicle and help
keep the vehicle under control.
{Warning
Heavy braking when going down a hill
can cause your brakes to overheat and
fade. This could cause loss of control and
you or others could be injured or killed.
Apply the brakes lightly when descending
a hill and use a low gear to keep vehicle
speed under control.
If a brake fade condition is detected, a DIC
warning message is displayed. Adjust brake
pedal use and shift to a lower transmission
gear to reduce braking.
If the brakes continue to fade to a severe
condition, additional DIC messages are
displayed. The brake system warning light
will illuminate, and the vehicle speed may
be limited. See Brake System Warning Light
0 117.
If the vehicle stalls on a hill: 1. Apply the brakes to stop the vehicle, and then apply the parking brake.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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2. Shift into P (Park) and then restart theengine.
.If driving uphill when the vehicle
stalls, shift to R (Reverse), release the
parking brake, and back
straight down.
.Never try to turn the vehicle around.
If the hill is steep enough to stall the
vehicle, it is steep enough to cause it
to roll over.
.If you cannot make it up the hill,
back straight down the hill.
.Never back down a hill in N (Neutral)
using only the brake. The vehicle can
roll backward quickly and you could
lose control.
.If driving downhill when the vehicle
stalls, shift to a lower gear, release
the parking brake, and drive straight
down the hill.
3. If the vehicle cannot be restarted after stalling, set the parking brake, shift into
P (Park), and turn the vehicle off.
3.1. Leave the vehicle and seek help.
3.2. Stay clear of the path the vehicle would take if it rolled downhill.
.Avoid turns that take the vehicle across
the incline of the hill. A hill that can be
driven straight up or down might be too
steep to drive across. Driving across an
incline puts more weight on the downhill
wheels, which could cause a downhill
slide or a rollover.
.Surface conditions can be a problem.
Loose gravel, muddy spots, or even wet
grass can cause the tires to slip sideways,
downhill. If the vehicle slips sideways, it
can hit something that will trip it —a
rock, a rut, etc. —and roll over.
.Hidden obstacles can make the steepness
of the incline more severe. If a rock is
driven across with the uphill wheels, or if
the downhill wheels drop into a rut or
depression, the vehicle can tilt even more.
.If an incline must be driven across, and
the vehicle starts to slide, turn downhill.
This should help straighten out the
vehicle and prevent the side slipping.
{Warning
Getting out of the vehicle on the
downhill side when stopped across an
incline is dangerous. If the vehicle rolls
over, you could be crushed or killed.
(Continued)
Warning (Continued)
Always get out on the uphill side of the
vehicle and stay well clear of the
rollover path.
Driving in Mud, Sand, Snow, or Ice
Use a low gear when driving in mud —the
deeper the mud, the lower the gear. Keep
the vehicle moving to avoid getting stuck.
Traction changes when driving on sand. On
loose sand, such as on beaches or sand
dunes, the tires tend to sink into the sand.
This affects steering, accelerating, and
braking. Drive at a reduced speed and avoid
sharp turns or abrupt maneuvers.
Traction is reduced on hard packed snow
and ice and it is easy to lose control. Reduce
vehicle speed when driving on hard packed
snow and ice.
{Warning
Driving on frozen lakes, ponds, or rivers
can be dangerous. Ice conditions vary
greatly and the vehicle could fall through
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 217
Warning (Continued)
the ice; you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can be
dangerous. Deep water can sweep your
vehicle downstream and you and your
passengers could drown. If it is only
shallow water, it can still wash away the
ground from under your tires. Traction
could be lost, and the vehicle could roll
over. Do not drive through rushing water.
Caution
Do not drive through standing water if it
is deep enough to cover the wheel hubs,
axles, or exhaust pipe. Deep water can
damage the axle and other vehicle parts.
If the standing water is not too deep, drive
through it slowly. At faster speeds, water
can get into the engine and cause it to stall.
Stalling can occur if the exhaust pipe is under water. Do not turn off the ignition
when driving through water. If the exhaust
pipe is under water, the engine will not
start. When going through water, the brakes
get wet and it may take longer to stop. See
“Driving on Wet Roads”
later in this section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These accumulations can
be a fire hazard. Re-install underbody air
deflector and air dam if removed.
After operation in mud or sand, have the
brake linings cleaned and checked. These
substances can cause glazing and uneven
braking. Check the body structure, driveline,
steering, suspension, wheels, tires, and
exhaust system for damage and check the
fuel lines and cooling system for any
leakage.
More frequent maintenance service is
required. See theMaintenance Schedule
0 392.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop and
accelerate. Always drive slower in these types of driving conditions and avoid driving
through large puddles and deep-standing or
flowing water.
{Warning
Wet brakes can cause crashes. They
might not work as well in a quick stop
and could cause pulling to one side. You
could lose control of the vehicle.
After driving through a large puddle of
water or a car/vehicle wash, lightly apply
the brake pedal until the brakes work
normally.
Flowing or rushing water creates strong
forces. Driving through flowing water
could cause the vehicle to be carried
away. If this happens, you and other
vehicle occupants could drown. Do not
ignore police warnings and be very
cautious about trying to drive through
flowing water.
Hydroplaning
Hydroplaning is dangerous. Water can build
up under the vehicle's tires so they actually
ride on the water. This can happen if the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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218 Driving and Operating
road is wet enough and you are going fast
enough. When the vehicle is hydroplaning, it
has little or no contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to slow
down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet weather
driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping equipment in
good shape.
.Keep the windshield washer fluid reservoir
filled.
.Have good tires with proper tread depth.
SeeTires 0344.
.Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through mountains
is different than driving on flat or rolling
terrain. Tips include:
.Keep the vehicle serviced and in good
shape.
.Check all fluid levels and brakes, tires,
cooling system, and transmission.
.Shift to a lower gear when going down
steep or long hills.
{Warning
Using the brakes to slow the vehicle on a
long downhill slope can cause brake
overheating, can reduce brake
performance, and could result in a loss of
braking. Shift the transmission to a lower
gear to let the engine assist the brakes
on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral) or with
the ignition off is dangerous. This can
cause overheating of the brakes and loss
of steering assist. Always have the engine
running and the vehicle in gear.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.
Winter Driving
Driving on Snow or Ice
Caution
To avoid damage to the wheels and
brake components, always clear snow and
ice from inside the wheels and
underneath the vehicle before driving.
Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. See Traction
Control/Electronic Stability Control 0247.
.The Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0244.

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226 Driving and Operating
Here is an example of proper truck and
camper match:
1.Camper Center of Gravity
2.Recommended Center of Gravity
Location Zone
When the truck is used to carry a
slide-in camper, the total cargo load of
the truck consists of the manufacturer's
camper weight figure, the weight of
installed additional camper equipment
not included in the manufacturer's
camper weight figure, the weight of
camper cargo, and the weight of
passengers in the camper. The total cargo load should not exceed the truck's
cargo weight rating, and the camper's
center of gravity (1) should fall within
the truck's recommended center of
gravity zone (2) when installed.
Any accessories or other equipment
that are added to the vehicle must be
weighed. Then, subtract this extra
weight from the CWR. This extra weight
may shorten the center of gravity zone
of the vehicle.
If the slide-in camper and its load
weighs less than the CWR, the center of
gravity zone for the vehicle may be
larger.
Secure loose items to prevent weight
shifts that could affect the balance of
the vehicle. When the truck-camper is
loaded, drive to a scale and weigh on
the front and on the rear wheels
separately to determine axle loads.
Individual axle loads should not exceed
either of the gross axle weight ratings
(GAWR). The total axle loads should not
exceed the vehicle's gross vehicle
weight rating (GVWR). These ratings aregiven on the Certification/Tire label
attached to the B-pillar. See
“Certification/Tire Label”
underVehicle
Load Limits 0220. If weight ratings are
exceeded, move or remove items to
bring all weights below the ratings.
See your dealer for more information
on curb weights, cargo weights, Cargo
Weight Rating, and the correct center of
gravity zone.
Starting and Operating
New Vehicle Break-In
Caution
The vehicle does not need an elaborate
break-in. But it will perform better in the
long run if you follow these guidelines:
.Do not drive at any one constant
speed, fast or slow, for the first
800 km (500 mi). Do not make
full-throttle starts. Avoid downshifting
to brake or slow the vehicle.
(Continued)

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Driving and Operating 227
Caution (Continued)
.Avoid making hard stops for the first
300 km (200 mi) or so. During this
time the new brake linings are not yet
broken in. Hard stops with new linings
can mean premature wear and earlier
replacement. Follow this breaking-in
guideline every time you get new
brake linings.
.Do not tow a trailer during break-in.
SeeTrailer Towing 0278 for the trailer
towing capabilities of the vehicle and
more information.
Following break-in, engine speed and load
can be gradually increased.
On new vehicles, the various mechanical and
electrical systems experience a “break-in”
period during the first 6,400 km
(4,000 miles) of routine driving. As the
vehicle is driven, the mechanical systems
adjust to provide optimal fuel economy and
transmission shift performance.
Electrical systems will adapt and calibrate
during the break-in period. A one-time
occurrence of clicks and similar vehicle
noises is normal during this process. Normal driving charges the vehicle’s battery
to achieve the best operation of the vehicle,
including fuel economy.
Ignition Positions (Key Access)
0. Stopping the Engine/LOCK/OFF
1. ACC/ACCESSORY
2. ON/RUN
3. START
The ignition switch has four positions.
To shift out of P (Park), the ignition must be
ON/RUN and the brake pedal must be
applied.
0 (Stopping the Engine/LOCK/OFF) :
This
position turns off the vehicle. It also locks
the ignition, the transmission, and the
steering column, if equipped with a locking
steering column.To turn off the vehicle:
1. Make sure that the vehicle is stopped.
2. Shift to P (Park).
3. Continue to hold the brake pedal, then set the parking brake. See Electric
Parking Brake 0245.
4. Push the key all the way in toward the steering column, then turn the key to
LOCK/OFF.
5. Remove the key.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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228 Driving and Operating
6. Release the brake pedal.
See your dealer if the key can be removed
in any other position.
Retained Accessory Power (RAP) will remain
active. See Retained Accessory Power (RAP)
0 232.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
If equipped with a locking steering column,
the steering can bind with the front wheels
turned off center, which may prevent key
rotation out of LOCK/OFF. If this happens,
move the steering wheel from right to left
while turning the key to ACC/ACCESSORY.
If this does not work, then the vehicle needs
service.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, turn off the
vehicle only in an emergency.
In an emergency, if the vehicle cannot be
pulled over and must be turned off while
driving: 1. Push the key all the way in toward the
steering column, then turn the key to
ACC/ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
Continue braking and steer the vehicle to
a safe location.
4. Come to a complete stop.
5. Shift to P (Park).
6. Push the key all the way in toward the steering column (1), then turn the
ignition to LOCK/OFF (2).
7. Set the parking brake. See Electric
Parking Brake 0245.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it is all
the way in —or pushed all the way in
toward the steering column when turning
off the vehicle —and turn it only with
your hand. 1 (ACC/ACCESSORY) :
This position allows
features such as the infotainment system to
operate while the vehicle is off. It also
unlocks the steering column, if equipped
with a locking steering column. Use this
position if the vehicle must be pushed or
towed. See Retained Accessory Power (RAP)
0 232.
From ON/RUN, push the key all the way in
toward the steering column, then turn the
key to ACC/ACCESSORY.
If the key is left in ACC/ACCESSORY with the
engine off, the battery could drain and the
vehicle may not start.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
2 (ON/RUN) : This position can be used to
operate the electrical accessories and to
display some instrument cluster warning
and indicator lights. This position can also
be used for service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may be
required for emission inspection purposes.
The switch stays in this position when the
engine is running. The transmission is also
unlocked in this position.

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If the key is left in ON/RUN with the engine
off, the battery could drain and the vehicle
may not start.
3 (START) :This is the position that starts
the engine. When the engine starts, release
the key. The ignition returns to ON/RUN for
driving.
Ignition Positions (Keyless Access)
Vehicles equipped with Keyless Access have
pushbutton starting.
The Remote Keyless Entry (RKE) transmitter
must be in the vehicle for the system to
operate. If the pushbutton start is not
working, the vehicle may be near a strong
radio antenna signal causing interference to the Keyless Access system. See
Remote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
To shift out of P (Park), the ignition must be
on or in Service Mode, and the brake pedal
must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0232.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver Information Center (DIC). When the vehicle is
shifted into P (Park), the ignition system will
turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags.
If the vehicle must be shut off in an
emergency:
1. If the vehicle cannot be pulled over, and must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.