2023 CHEVROLET SILVERADO 2500 navigation

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
172 Infotainment System
Navigation capabilities. The system will
show an alert when the subscription is
expiring and will ask to renew the plan.
Global Positioning System (GPS)
If equipped, the position of the vehicle is
determined by using satellite signals, various
vehicle signals, and map data.
At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
The GPS shows the current position of the
vehicle using signals sent by GPS satellites.
When the vehicle is not receiving signals
from the satellites, a symbol appears in the
status bar.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.For more information if the GPS is not
functioning properly, see
Problems with
Route Guidance 0172 and
If the System Needs Service 0173.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Plural names of places might be
announced occasionally.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Infotainment System 173
.It could take a long time to operate
automatic rerouting during high-speed
driving.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in the map data. SeeMaps
0 165.
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
If the System Needs Service
If the navigation system needs service, see
your dealer.
Map Data Updates
The map data in the vehicle is the most
up-to-date information available when the
vehicle was produced. The map data is
updated periodically, provided that the map
information has changed and the vehicle has
a relevant service plan.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a new or
replacement SD card. Features are subject to
change. For more information on this
feature, see my.chevrolet.com/learn.
If the vehicle is equipped with Connected
Navigation, which is a subscription service
that enables certain features of the
navigation system, such as Traffic, Smart
Search/Routing, and Predictive Navigation,
then the system will download the latest
map data from the cloud.
Database Coverage Explanations
Coverage areas vary with respect to the
level of map detail available for any given
area. Some areas feature greater levels of
detail than others. If this happens, it does
not mean there is a problem with the
system. As the map data is updated, more detail can become available for areas that
previously had limited detail. See
Map Data
Updates 0173.
Voice Recognition
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, phone, and weather applications. This
feature can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within these areas
are supported by voice commands.
Generally, only complex tasks that require
multiple manual interactions to complete
are supported by voice commands.
For example, tasks that take more than one
or two touches, such as a song or artist to
play from a media device, would be
supported by voice commands. Other tasks,
like adjusting the volume or seeking up or
down, are audio features that are easily
performed by touching one or two options,
and are not supported by voice commands.
In general there are flexible ways to speak
commands for completing the tasks.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Infotainment System 175
.Pression the steering wheel controls
to terminate the voice recognition session
and show the display where voice
recognition was initiated.
Natural Language Commands
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
Helpful Hints for Speaking Commands
Voice recognition can understand commands
that are naturally stated in sentence form or
direct commands that state the application
and the task.
For best results:
.Listen for the prompt before saying a
command or reply.
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Tune”followed by the
radio station number.
.Navigation destinations can be made in a
single command using keywords. A few
examples are: “I want directions to an
address,” “I need to find a place of
interest or (POI),” or“Find contact.”
The system responds by requesting more
details. For other POIs, say the name of a
category like “Restaurants,” “Shopping
Malls,” or“Hospitals.”
.Navigating to a destination outside of the
current country takes more than one
command. The first command is to tell
the system where the navigation will take
place, such as an Address, Intersection,
POI, or Contact. If Address or Intersection
is selected, the second command is to
say, “Change Country.” Once the system
responds, say the country before saying
the rest of the address and/or
intersection.
If POI is asked for, say “Change Location,”
then “Change Country.”
Direct commands might be more clearly
understood by the system. An example of a
direct command would be “Call .”
Examples of these direct commands are
displayed on most of the screens while a
voice session is active. If “Phone”or“Phone
Commands,” is spoken, the system understands that a phone call is requested
and will respond with questions until
enough details are gathered to make a call.
If a cell phone number has been saved with
a name and a place, the direct command
should include both, for example
“Call
at work.”
Using Voice Recognition for List Options
When a list is displayed, a voice prompt will
ask to confirm or select an option from
that list.
When a display contains a list, there may be
options that are available but not displayed.
The list on a voice recognition screen
functions the same as a list on other
displays. Scrolling or flinging can be used to
help display other entries from the list.
Manually scrolling or paging the list on a
display during a voice recognition session
suspends the current voice recognition event
and plays the prompt “Please select
manually or touch the Back icon on the
infotainment display to try again.”

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
178 Infotainment System
Voice Recognition for Navigation (If
Equipped)
“Navigation”:Begin a dialog to enter
specific destination information.
“Navigation Commands” :Begin a dialog to
enter specific destination information.
“Address” :Begin a dialog to enter a
specific destination address, which includes
the entire address consisting of the house
number, street name, city, state/province,
and country. Do not include the ZIP code.
“Place of Interest” :Begin a dialog to enter
a destination Place of Interest category or
major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found. Lesser
known businesses might have to be located
by category, such as fast food, hotels,
or banks.
“Navigate to Contact” :Begin a dialog to
enter a specific destination contact name.
“Cancel Route” :End route guidance.
“Take Me Home” :Create a route to a
stored home location.
Voice Recognition for the Phone
“Call ” :Initiate a call to a
stored contact. The command may include
location if the contact has location numbers
stored.
“Call At Home,” “At Work,” “On
Mobile,” or“On Other” :Initiate a call to a
stored contact and location at home, at
work, on mobile device, or on another
phone.
“Call ” :Initiate a call
to a cell phone number of seven digits, 10
digits, or three digit emergency numbers.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow the instructions on the
infotainment display.
“Redial” :Initiate a call to the last dialed
number.
“Switch Phone” :Select a different
connected cell phone for outgoing calls.
“Voice Keypad” :Begin a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits and allow them to be re-entered. Once the
entire number has been entered, the
command
“Call”will start dialing the
number.
Phone Assistant Voice Recognition
Press and holdgon the steering wheel
controls to pass through and launch Google
phone assistant or Siri.
For the low radio, whether connected by
Bluetooth or phone projection, the only
available voice recognition is either Siri
(iPhone) or the Google Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
186 Infotainment System
recognition system. Touch Off to prevent
the sharing and possible recording of your
voice commands with this system. This
may limit the system’s ability to
understand your voice commands and
may disable some features.
.Types: This setting lists all
Android-defined as dangerous permissions
currently used by the infotainment
system, the number of applications that
have requested this permission, and the
number of applications that are allowed
to use this permission.
.Used By Applications: This setting lists all
applications that are requested or are
using Android-defined as dangerous
permissions. Only requested and active
permissions are shown.
Display
Touch and the following may display:
.Mode: This adjusts the appearance of the
navigation map view and any
downloaded apps optimized for day or
night time conditions. Set to Auto for the
display to automatically adjust based on
bright/dark conditions.
Touch Auto, Day, or Night to adjust the
display.
.Calibrate Touchscreen: Touch to calibrate
the infotainment display and follow the
prompts.
.Turn Display Off: Touch to turn the
display off. Touch anywhere on the
infotainment display or press any
infotainment control on the center stack
again to turn the display on.
Sounds
Touch and the following may display:
.Maximum Startup Volume: This feature
adjusts the maximum volume of the
infotainment system when you start your
vehicle. To set the maximum startup
volume, touch the controls on the
infotainment display to increase or
decrease.
.Audio Cues: This feature determines if
sounds play when the infotainment
system starts up and shuts down. This
feature can be turned off or on.
.Set Audio Cue Volume: This setting
controls the volume of Audio Cues played
on startup and shut down. Touch the
controls on the infotainment display to
increase or decrease.
.Audible Touch Feedback: This setting
determines if a sound plays when
touching the infotainment display or
radio controls. This feature can be turned
off or on.
Voice
Touch and the following may display:
.Confirm More/Less: This setting specifies
how often the voice recognition system
confirms commands. Touch Confirm More
to have the system check with you more
often before acting on your commands.
.Prompt Length: This setting specifies the
amount of detail the voice recognition
system provides when giving you
feedback. Touch Auto to have the system
automatically adjust to your speech
habits. Touch Informative, Short, or Auto.
.Audio Feedback Speed: Touch Slow,
Medium, or Fast to adjust how quickly
the voice recognition system speaks.
.Friendly Prompts: This setting adjusts the
formality of voice prompts. Touch Off for
shorter prompts. Touch On to hear
prompts with more personality. Touch
Auto to have the prompt match your
command style.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Infotainment System 187
.Tutorial Mode: Touch Off or On to
provide tutorial feedback on the display.
.Allow Prompt Interruptions: This setting
controls whether voice commands can be
spoken before voice prompts finish. Turn
this on to speak commands without
hearing the full prompt. Speaking while
the prompt is still playing will
immediately stop playing the current
prompt and recognize your command.
Background noise may cause accidental
interruptions. Touch Off or On.
Favorites
Touch and the following may display:
.Manage Favorites: Touch to display a list
of Audio, Phone, and Navigation favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the favorite, and
then drag up or down to rearrange the
position.
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. The
Auto setting will automatically adjust this
number based on the number of favorites
you have saved. Touch Auto, 5, 10, 15, 20,
25, 30, 35, or 40. Updates
If equipped, the vehicle can download and
install select software updates over a
wireless connection. The system will prompt
for certain updates to be downloaded and
installed. There is also an option to check
for updates manually.
To manually check for updates, touch
Settings on the Home Page and select the
System tab. Go to the Vehicle Software
section and touch Updates. Follow the
on-screen prompts. The steps to check for,
download, and install updates may vary by
vehicle.
The vehicle can be used normally during the
software download. Once the download is
complete, there may be a prompt to accept
the installation of the update upon the next
ignition cycle or the next time the vehicle is
shifted into P (Park). For most updates, the
vehicle will be disabled and cannot be driven
during the installation. The system will
deliver messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle software
updates requires Internet connectivity, which
can be accessed through the vehicle’s
built-in 4G LTE connection, if equipped and active. If required, data plans are provided
by a third party. Optionally, a secure Wi-Fi
hotspot such as a compatible mobile device
hotspot, home hotspot, or public hotspot
can be used. Applicable data rates may
apply.
To connect the infotainment system to a
secured mobile device hotspot, home
hotspot, or public hotspot, touch Settings on
the Home Page, select the System tab,
followed by Wi-Fi Networks. Select the
appropriate Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in the
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.
Availability of Over-the-Air software updates
varies by vehicle and country. Features are
subject to change. For more information on
this feature, see my.chevrolet.com/learn.
Preferences
Touch the controls on the infotainment
display to disable or enable the download of
new updates in the background.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
188 Infotainment System
About
Touch to view the infotainment system
software information.
Running Applications
Touch to see a complete list of applications
that are currently running on the
infotainment system.
Return to Factory Settings
Touch and the following may display:
.Reset Vehicle Settings: Resets all vehicle
settings for the current user.
Touch Reset or Cancel.
.Erase Settings and Personal Data: Erases
app data settings, user profiles, and
personal data including navigation and
mobile device data.
Touch Erase or Cancel.
.Clear Default Applications: Resets
preferred applications that have been set
to open when selecting a function. No
application data will be lost.
Touch Clear or Cancel.
Apps
The menu may contain the following:
Android Auto
This feature allows you to interact directly
with your mobile device on the infotainment
display. SeeApple CarPlay and Android Auto
0 183.
Touch the controls on the infotainment
display to disable or enable.
Apple CarPlay
This feature allows you to interact directly
with your mobile device on the infotainment
display. See Apple CarPlay and Android Auto
0 183.
Touch the controls on the infotainment
display to disable or enable.
Apps
Touch and the following may display:
.Update Apps Automatically: This allows
downloaded applications to be updated
automatically.
Touch the controls on the infotainment
display to disable or enable.
.About Apps: Touch to view the versions
of the shop software. Audio
Depending on the current audio source,
different options will be available.
Touch and the following may display:
.Tone Settings: Touch to adjust Equalizer,
Fade/Balance, or Sound Mode. See
“Infotainment System Sound Menu”
in
AM-FM Radio 0154.
.Auto Volume: This feature adjusts the
volume based on the vehicle speed.
Touch Off, Low, Medium-Low, Medium,
Medium-High, or High.
.Bose AudioPilot Noise Compensation
Technology (If Equipped): This feature
adjusts the volume based on the noise in
the vehicle and the speed.
Touch Off or On.
.Manage Favorites: Touch to display a list
of Audio, Mobile Devices, and Navigation
favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the favorite, and
then drag up or down to rearrange the
position.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Infotainment System 189
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. The
Auto setting will automatically adjust this
number based on the number of favorites
you have saved. Touch Auto, 5, 10, 15, 20,
25, 30, 35, or 40.
.RDS: This allows the Radio Data System
(RDS) to be turned on or off.
Touch the controls on the infotainment
display to disable or enable.
.HD Radio: This allows HD Radio reception
to be turned on or off.
Touch the controls on the infotainment
display to disable or enable.
.Explicit Content Filter: This setting allows
access to explicit content SiriusXM
channels.
Touch Off or On.
.Manage Phones: Select to connect to a
different phone source, disconnect a
phone, or delete a phone.
.Reset Music Index: This allows the music
index to be reset if you are having
difficulty accessing all of the media
content on your device.
Touch Yes or No.Climate
Touch and the following may display:
.Auto Fan Speed: This setting specifies the
amount of airflow when the climate
control fan setting is Auto Fan.
Touch Low, Medium, or High.
.Air Quality Sensor: This setting switches
the system into Recirculation Mode based
on the quality of the outside air.
Touch Off, Low Sensitivity, or High
Sensitivity.
.Auto Cooled Seats: This setting
automatically turns on and regulates the
ventilated seats when the cabin
temperature is warm.
Touch the controls on the infotainment
display to disable or enable.
.Auto Heated Seats: This setting
automatically turns on and regulates the
heated seats when the cabin temperature
is cool. The auto heated seats can be
turned off by using the heated seat
controls on the center stack.
Touch the controls on the infotainment
display to disable or enable.
.Auto Defog: This setting automatically
turns the front defogger on when the
vehicle engine is started. Touch the controls on the infotainment
display to disable or enable.
.Auto Rear Defog: This setting
automatically turns the rear window
defogger on when the vehicle engine is
started.
Touch the controls on the infotainment
display to disable or enable.
Navigation
Touch and the following may display:
.Destination Card Preferences
.Map Preferences
.Route Preferences
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Fuel Grade Preferences
.Manage History
.Predictive Navigation (if equipped)
.About
See Using the Navigation System 0162.
Phone
Touch and the following may display:
.My Number: Displays the cell phone
number of the Bluetooth connected
device.